Certification; Who Should Attend; Course Format; Training Facilities - Canon imageRUNNER ADVANCE C350iF Service Manual

C. Certification
The successful completion of the imageRUNNER ADVANCE C350iF/C250iF
Series Online Training program is required to sell and service the
imageRUNNER ADVANCE C350iF/C250iF.C350P models.
Certification includes the following devices:
• imageRUNNER ADVANCE C350iF
• imageRUNNER ADVANCE C250iF
• imageRUNNER ADVANCE C350P
D. Who Should Attend
It is highly recommended that any technician responsible for installing,
servicing,
C350iF/C250iF/C350P Series machines successfully complete the online e-
Learning training course.
Note: Our current support policy dictates that only those technicians who
have completed the training program and pass the final assessment exam
are entitled to live, phone-based support through our TSC (Technical Support
Center). However, self-service support (software downloads, knowledgebase
articles, support forums, technical publications) is available through our
e-Support Center Web site for all technicians. (Refer to the Technical Support
section on the e-Support Web site for entitlement details.)
E. Course Format
The imageRUNNER ADVANCE C350iF/C250iF Series Online Training
program takes approximately 2 hours to complete.
F. Training Facilities
The online course is located in the e-Learning center on the Canon USA
e-Support Center Web site: http://www.support.cusa.canon.com. Certification
maps on the e-Support Center Web site provide easier access to the training.
This e-Learning course can be conducted at any dealer facility that is suitable
for online student learning.
G. Course Equipment
Please make sure that an imageRUNNER ADVANCE C350iF/C250iF/C350P
Series machine is available for use.
imageRUNNER ADVANCE C350iF/C250iF/C350P Series Service Guide
Revision 2
imageRUNNER ADVANCE C350iF/C250iF/C350P Series Service Guide
or supporting the imageRUNNER ADVANCE
July 2015
Page 34