Snom 370 User Manual
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Snom 370 User Manual

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See also: Configuration Manual , Quick User Manual
Unified Communications Systems

User Guide

This manual provides an explanation of the functions considered most useful
to your company. The phone system is
capable of many additional functions not explained here.
1 |
P a g e

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Table of Contents
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Summary of Contents for Snom 370

  • Page 1: User Guide

    Unified Communications Systems User Guide This manual provides an explanation of the functions considered most useful to your company. The phone system is capable of many additional functions not explained here. P a g e...
  • Page 2 Welcome to Claricom Solutions… We would first like to thank you for choosing Claricom Solutions for your telecommunications needs. As you begin to explore the world of digital communications, you will find features that analog systems were never able to attain.

  • Page 3: Table Of Contents

    Table of Contents Contents I’m stuck. Who can I call? ..........................4 Using your phone ............................5 Usual Calling Methods ..........................6 Other Calling Techniques .......................... 7 Receiving Calls ............................8 Audio Device Controls ..........................9 Call Pick Up/Park and Retrieve ........................

  • Page 4: I'm Stuck. Who Can I Call

    I’m stuck. Who can I call? If any issues are encountered during or after the install, your dealer is your first line of defense. You may call your dealer and ask basic questions; also you may ask for any extra features you may require. If your dealer is unavailable you may also contact Claricom’s technical department (information below.) ...

  • Page 5: Using Your Phone

    Using your phone P a g e...

  • Page 6: Usual Calling Methods

    Usual Calling Methods General Information – You never have to select a line – the system does it automatically. You may however decide to select a specific line by pressing the side buttons. You can cancel your dialing or disconnect your call by pressing the X button at anytime.

  • Page 7: Other Calling Techniques

    Other Calling Techniques General Information – Your outgoing calls can be managed through various star codes. See below for details on these functions. 1. Placing calls without Caller ID a. *67 – To place a call, without showing your caller ID, note that the caller ID will remain blocked for all further calls until you dial *68.

  • Page 8: Receiving Calls

    Receiving Calls 1. Caller ID Treatment a) Allows the system to reject callers who are not revealing their identity through Caller *88 – To turn on blocked Caller ID. If you have your busy forward on, the call will be forwarded to the appropriate number.

  • Page 9: Audio Device Controls

    Audio Device Controls 1. Basic Functions a) The volume of the current audio device being used can be adjusted by using the volume key. For example, if the phone is in use with the handset, the volume on the handset will change.

  • Page 10: Call Pick Up/Park And Retrieve

    Call Pick Up/Park and Retrieve General information – These features allow various extensions to pick up calls. 1. Call Pick Up – Any extension that is ringing can be picked up by pressing the corresponding park button. 2. Call Park and Retrieve – A call can be parked, to be picked up by an unspecified extension. a.

  • Page 11: Call Data Record

    Call Data Record General Information – Call Data Record provides the details of the last call on the phone. If you know you need to call the person back, but do not have their phone number, this feature will help you. 1.

  • Page 12: Notes

    Notes 12 | P a g e...

  • Page 13: Voice Mailbox

    Voice Mailbox General Information – Voicemail is a system for answering and routing telephone calls, for recording, saving, and replaying messages. In your package, we have included a quick reference guide for voicemail. 1. To Access Voicemail dial *98 or your extension. 2.

  • Page 14: Call Redirection

    Call Redirection General Information – If you are away from your phone, you can have your incoming calls automatically rerouted to another extension or phone number. You can request the forwarding to occur, always, when busy, or when you don’t answer. There are two ways to redirect your phone calls. It can be completed by using the menu button or star code.

  • Page 15: Do Not Disturb

    Do Not Disturb General Information – Turn on to stop the phone from ringing. 1. Your call will be forwarded to voicemail, unless it is already always forwarded to another number. There are two ways to activate DND: a. Using Star Codes i.

  • Page 16: Transfers

    Transfers General Information - A transfer is a way that a user can relocate an existing call to another telephone or attendant console by using the transfer button and dialing the required location. The transferred call is either Unattended or Attended. 1.

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