Support - Axis 214 PTZ User Manual

AXIS 214 PTZ - Troubleshooting
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Support

If you contact the Axis support desk, please help us resolve your problems by providing a
server report, a log file and a brief description of the problem.
Server Report - go to Setup > System Options > Support Overview. The server report
contains important information about the server and its software, as well as a list of the
current parameters.
Log file - go to Setup > System Options > Logs & Reports. The Log file records events
within the unit since the last restart of the system and can prove a useful diagnostic tool
for troubleshooting.