SENDO X User Manual page 191

8. The Consumer shall take the following steps to make a claim under this limited warranty:
Please do not ship the Product for service without first contacting the nearest Sendo Authorised Service Centre.
Contact information for the world-wide network of Sendo authorised service centres is available at www.sendo.com.
If the Product qualifies for in-warranty service, the Consumer must prove the date of the original purchase of the Products
by a dated proof of purchase.
Back up all data. If the Consumer has sensitive information stored on the Product copy it to another device and delete it
from the Product before repair.
The Consumer must ship the Product prepaid and insured. Expenses related to removing the Product from an installation
are not covered under this limited warranty.
If the Product is returned for service and the Product is deemed out of warranty under the terms and conditions of this
warranty, the Consumer will be notified and given an estimate of the applicable charges. If the estimate is refused a
minimum service fee for collection, inspection and quotation of said product would be due.
9. Subject to any more extensive legal rights granted to the Consumer by law of the Consumer's jurisdiction, Sendo
neither assumes nor authorises any authorised service centre or any other person or entity to assume for it any other
obligation or liability beyond that which is expressly provided for in this limited warranty including the provider or seller of
any extended warranty or service agreement.
10. This is the entire warranty between Sendo and the Consumer, and supersedes all prior and contemporaneous
agreements or understandings, oral or written, and all communications relating to the Product, and no representation,
promise or condition not contained herein shall modify these terms.
11. This limited warranty allocates the risk of failure of the Product between the Consumer and Sendo. The allocation is
recognised by the Consumer and is reflected in the purchase price of the Product.
12. Diagnostic instructions and other service information is available free of charge at www.sendo.com. Information on
out of warranty repair costs and charges is available at www.sendo.com.
180 Sendo X User Guide