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User's Guide
NPD5699-00 EN

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Summary of Contents for Epson XP-8500 Series

  • Page 1 User's Guide NPD5699-00 EN...
  • Page 2 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 3 ❏ PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation. All rights reserved. ❏ Epson Scan 2 software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright ©...
  • Page 4 User's Guide Trademarks ❏ General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
  • Page 5: Table Of Contents

    User's Guide Contents Contents Making Wi-Fi Settings by Push Button Setup Copyright (WPS)....... . 30 Making Wi-Fi Settings by PIN Code Setup Trademarks (WPS).
  • Page 6 Replacing Ink Cartridges....140 Using Epson iPrint..... . 105 Maintenance Box Code.
  • Page 7 Sound:.......159 Images (Epson Scan 2)..... 173 Screen Saver:.
  • Page 8 User's Guide Contents Checking Messages on the LCD Screen..181 Colors Differ from What You See on the Display......203 Checking the Printer Status - Windows.
  • Page 9 Where to Get Help......226 Technical Support Web Site....226 Contacting Epson Support....226...
  • Page 10: About This Manual

    About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Start Here (paper manual) Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on.
  • Page 11: Marks And Symbols

    User's Guide About This Manual Jumping directly from bookmarks Click a title to jump to that page. Click + to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard. ❏...
  • Page 12: Descriptions Used In This Manual

    Links to related sections. Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS Sierra. The content displayed on the screens varies depending on the model and situation.
  • Page 13: Important Instructions

    ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.
  • Page 14: Printer Advisories And Warnings

    User's Guide Important Instructions Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up/Using the Printer ❏ Do not block or cover the vents and openings in the printer. ❏...
  • Page 15: Advisories And Warnings For Using The Printer With A Wireless Connection

    User's Guide Important Instructions ❏ Before transporting the printer, make sure that the print head is in the home (far right) position and the ink cartridges are in place. ❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet.
  • Page 16: Printer Basics

    User's Guide Printer Basics Printer Basics Part Names and Functions Rear paper feed slot Load one sheet of paper at a time by hand. Rear paper feed slot cover Prevents foreign substances from entering the printer. This cover should usually be closed. Edge guide Feeds the paper straight into the printer.
  • Page 17 User's Guide Printer Basics Scanner unit Scans placed originals. Open to replace the ink cartridges or to remove jammed paper. This unit should usually be kept closed. Ink cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles underneath.
  • Page 18 If it is not stored, push it in with your hand. Paper cassette 1 Loads paper. When printing using Epson iPrint, make sure that the number printed on the Paper cassette 2 right side of the paper cassette matches the paper source setting in Epson iPrint.
  • Page 19: Control Panel

    User's Guide Printer Basics AC inlet Connects the power cord. Rear cover Remove when removing jammed paper. USB port Connects a USB cable to connect with a computer. Control Panel You can change the angle of the control panel. Icons displayed in the LCD Screen The following icons are displayed on the LCD screen depending on the printer's status.
  • Page 20 User's Guide Printer Basics Icons displayed on the home screen Displays the Supply Status screen. You can check the approximate ink levels and the approximate service life of the maintenance box. You can also replace the ink cartridges or print the Supply Status Sheet. Displays the network connection status.
  • Page 21: Related Information

    User's Guide Printer Basics Indicates that Quiet Mode is set for the printer. When this feature is enabled, the noise made by printer operations is reduced, but print speed may slow down. However, noises may not be reduced depending on the selected paper type and print quality. Tap to change the setting.
  • Page 22: Touch Screen Operations

    User's Guide Printer Basics Touch Screen Operations The touchscreen is compatible with the following operations. Press or select the items or the icons. Flick Scroll the screen swiftly. Slide Hold and move the items around. Basic Screen Configuration The following shows the screen configuration for copying and scanning. Switches the list of settings using the tabs.
  • Page 23: Entering Characters

    User's Guide Printer Basics Displays the list of setting items. Make settings by selecting the item or adding a check mark. Grayed out items are not available. Select the item to check why it is unavailable. Performs copying or scanning. Entering Characters You can enter characters and symbols by using on-screen keyboard when you make network settings and so on.
  • Page 24: Displaying A Menu Appropriate To The Operation

    User's Guide Printer Basics ❏ Tap How To at the bottom of the operation screen: Displays the context-sensitive animation. Indicates the total number of steps and the current step number. In the example above, it shows step 2 from 6 steps. Returns to the previous step.
  • Page 25 User's Guide Printer Basics ❏ Insert an external memory device such as a memory card or a USB device. ❏ Open the document cover and place originals. Related Information “Menu Options for Guide Functions” on page 163 &...
  • Page 26: Network Settings

    User's Guide Network Settings Network Settings Network Connection Types You can use the following connection methods. Wi-Fi Connection Connect the printer and the computer or smart device to the access point. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the access point. Related Information “Connecting to a Computer”...
  • Page 27: Connecting To A Computer

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.)
  • Page 28: Connecting To A Smart Device

    You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.sn > Setup Note: If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the computer first.
  • Page 29: Making Wi-Fi Settings Manually

    User's Guide Network Settings “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 31 & “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 32 & “Making Advanced Network Settings” on page 32 & Making Wi-Fi Settings Manually You can manually set up the information necessary to connect to an access point from the printer's control panel. To set up manually, you need the SSID and password for an access point.
  • Page 30: Making Wi-Fi Settings By Push Button Setup (Wps)

    User's Guide Network Settings 8. Tap OK to finish. Note: If you fail to connect, load A4 size plain paper, and then tap Print Check Report to print a connection report. 9. Tap Close on the network connection settings screen. Related Information “Entering Characters”...
  • Page 31: Making Wi-Fi Settings By Pin Code Setup (Wps)

    User's Guide Network Settings 6. Tap Start Setup. 7. Tap Close. The screen automatically closes after a specific length of time if you do not tap Close. Note: If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a network connection report and check the solution.
  • Page 32: Making Wi-Fi Direct (Simple Ap) Connection Settings

    You can check the connection method on the Web site. To access the Web site, scan the QR code displayed on the printer's control panel using the smart device or enter the URL (http://epson.sn) on the computer, and then go to Setup.
  • Page 33: Checking The Network Connection Status

    User's Guide Network Settings 3. Select the menu item for settings, and then select or specify the setting values. 4. Tap Start Setup. Related Information “Setting Items for Advanced Network Settings” on page 33 & Setting Items for Advanced Network Settings Select the menu item for settings, and then select or specify the setting values.
  • Page 34: Checking Detailed Network Information From The Control Panel

    User's Guide Network Settings Related Information “Icons displayed in the LCD Screen” on page 19 & Checking Detailed Network Information from the Control Panel When your printer is connected to the network, you can also view other network-related information by selecting the network menus you want to check.
  • Page 35 User's Guide Network Settings 5. Follow the instructions on the printer's screen to print the network connection report. If an error has occurred, check the network connection report, and then follow the printed solutions. 6. Tap Close. Related Information “Messages and Solutions on the Network Connection Report” on page 35 &...
  • Page 36 ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
  • Page 37 User's Guide Network Settings Message: Security mode (e.g. WEP, WPA) does not match the current setting of the printer. Confirm security mode. Contact your network administrator for assistance. Solutions: Make sure the access point's security type is set to one of the following. If it is not, change the security type on the access point, and then reset the printer's network settings.
  • Page 38 If still does not connect your printer and network devices after confirming the above, turn off the access point. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. http://epson.sn > Setup Related Information “Connecting to a Computer”...
  • Page 39 User's Guide Network Settings If still does not connect your printer and network devices, turn off the access point. Wait for about 10 seconds, and then turn it on. Related Information “Making Advanced Network Settings” on page 32 & “Printing a Network Status Sheet” on page 41 &...
  • Page 40 Network Settings ❏ Make network settings again using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on an access point that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.
  • Page 41: Printing A Network Status Sheet

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.)
  • Page 42: Disabling Wi-Fi From The Control Panel

    User's Guide Network Settings Selecting Change the Connection Methods Follow the on-screen instructions until the following screen is displayed. Select Change or re-set the connection method on the Select Software Installation screen, and then click Next. Disabling Wi-Fi from the Control Panel When Wi-Fi is disabled, the Wi-Fi connection is disconnected.
  • Page 43: Disconnecting Wi-Fi Direct (Simple Ap) Connection From The Control Panel

    User's Guide Network Settings Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel Note: When Wi-Fi Direct (Simple AP) connection disabled, all computers and smart devices connected to the printer in Wi-Fi Direct (Simple AP) connection are disconnected. If you want to disconnect a specific device, disconnect from the device instead of the printer.
  • Page 44: Loading Paper

    User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.
  • Page 45: Available Paper And Capacities

    User's Guide Loading Paper Available Paper and Capacities Epson recommends using genuine Epson paper to ensure high-quality printouts. Genuine Epson Paper Media Name Size Loading Capacity (Sheets) 2-Sided Borderless Printing Printing Paper Paper Rear Paper Cassette 1 Cassette 2 Feed Slot ✓...
  • Page 46: List Of Paper Types

    Media Type Control Panel Printer Driver, Smart device Plain paper, Copy paper Plain paper Plain paper Epson Bright White Ink Jet Paper Ultra Glossy Epson Ultra Glossy Epson Ultra Glossy Photo Paper Prem. Glossy Epson Premium Glossy Epson Premium Glossy Photo Paper Epson Premium Semigloss Photo Prem.
  • Page 47: Where To Load Paper

    These paper types are compatible with Exif Print and PRINT Image Matching when printing from the printer driver. For more details, see the documentation provided with the Exif Print or PRINT Image Matching compatible digital camera. For smart devices, these media types can be selected when printing using Epson iPrint. Where to Load Paper Load paper in one of the following paper sources.
  • Page 48: Loading Paper In The Paper Cassette 1

    User's Guide Loading Paper ❏ You can load multiple sheets of small size photo paper. Paper cassette 1 ❏ If you load the same paper in paper cassette 1 and paper cassette 2 and select Cassette 1→2 as the paper source, the printer automatically feeds paper from paper cassette 2 when paper runs out in paper cassette 1.
  • Page 49 User's Guide Loading Paper 3. Check that the printer is not operating, and then slide out the paper cassette 1. Note: ❏ If paper cassette 1 is at the back and cannot be slid out, you can slide it out by turning the printer off and back on again.
  • Page 50 User's Guide Loading Paper Follow the instructions supplied with the stickers to load one sheet of Epson Photo Stickers. Do not load the loading support sheets into this product. 6. Slide the edge guides to the edges of the paper.
  • Page 51: Loading Paper In The Paper Cassette 2

    User's Guide Loading Paper 8. Raise the control panel. 9. Check the paper size and paper type settings displayed on the control panel. To use the settings, tap OK. To change the settings, tap the item that you want to change, and then go to the next step. Note: ❏...
  • Page 52 User's Guide Loading Paper 2. Open the front cover until it clicks. 3. Check that the printer is not operating, and then slide out the paper cassette 2. Note: You can load paper even if you pull out paper cassette 2 completely. Lift up paper cassette 2 slightly, and then pull it out. 4.
  • Page 53 ❏ Envelope ❏ Epson Photo Stickers Follow the instructions supplied with the stickers to load one sheet of Epson Photo Stickers. Do not load the loading support sheets into this product. Load paper longer than A4 size as indicated in the following illustration.
  • Page 54 User's Guide Loading Paper ❏ 8.5 x 13 in. Load paper using the line. ❏ Legal Pull out the legal paper guide and load paper using the line. Important: Do not push paper that protrudes from the cassette.
  • Page 55 User's Guide Loading Paper 6. Slide the edge guides to the edges of the paper. Important: Do not load more than the maximum number of sheets specified for the paper. 7. Gently insert the paper cassette 2.
  • Page 56: Loading Paper In The Rear Paper Feed Slot

    User's Guide Loading Paper 8. Raise the control panel. 9. Check the paper size and paper type settings displayed on the control panel. To use the settings, tap OK. To change the settings, tap the item that you want to change, and then go to the next step. Note: ❏...
  • Page 57 User's Guide Loading Paper 2. Slide out the edge guides. 3. Load paper at the center arrow mark of the rear paper feed slot with the printable side facing up. ❏ Envelope Load envelopes with the flap on the left side. ❏...
  • Page 58 User's Guide Loading Paper 4. Slide the side edge guides to the edges of the paper. Note: The output tray automatically extends when you start printing. You can also slide it out manually in advance. Related Information “Paper Handling Precautions” on page 44 &...
  • Page 59: Placing Originals

    User's Guide Placing Originals Placing Originals Placing Originals on the Scanner Glass Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3.
  • Page 60: How To Place Various Originals

    User's Guide Placing Originals How to Place Various Originals Placing Photos for Copying You can place multiple photos at a time to make separate copies. The photos should be larger than 30×40 mm. Place a photo 5 mm away from the corner mark of the scanner glass, and leave 5 mm between photos. You can place photos of different sizes at the same time.
  • Page 61: Placing Multiple Photos For Scanning At The Same Time

    Placing Multiple Photos for Scanning at the Same Time You can scan multiple photos at the same time and save each image in Photo Mode in Epson Scan 2 when you select Thumbnail from the list at the top of the preview window. Place the photos 4.5 mm away from the horizontal and vertical edges of the scanner glass, and place them at least 20 mm apart from each other.
  • Page 62: Inserting A Memory Card

    User's Guide Inserting a Memory Card Inserting a Memory Card Supported Memory Cards miniSD miniSDHC microSD* microSDHC microSDXC SDHC SDXC Attach an adapter to fit the memory card slot. Otherwise, the card may get stuck. Related Information “Supported Memory Card Specifications” on page 218 &...
  • Page 63 User's Guide Inserting a Memory Card Important: Insert a memory card straight into the printer. 3. When you have finished using the memory card, make sure the light is not flashing, and then push the card to remove it. Important: If you remove the memory card while the light is flashing, the data in the memory card may be lost.
  • Page 64: Loading A Cd/Dvd For Printing

    ❏ Depending on the CD/DVD type or printing data, smearing may occur. Try making a test print on a spare CD/ DVD. Check the printed surface after waiting for one full day. ❏ Compared to printing on genuine Epson paper, the print density is lowered to prevent ink from smearing on the CD/DVD. Adjust the print density as necessary.
  • Page 65: Printing

    User's Guide Printing Printing Printing from the Print Photos Menu on the Control Panel You can print data from a memory device such as memory card or external USB device. Basic Operations for Printing Photos 1. Load paper in the printer. 2.
  • Page 66 User's Guide Printing “Loading Paper in the Rear Paper Feed Slot” on page 56 & “List of Paper Types” on page 46 & “Inserting a Memory Card” on page 62 & “Guide to the Select Photo Screen (Tile View)” on page 66 &...
  • Page 67 User's Guide Printing Guide to the Select Photo Screen (Single View) Tap Single View on the select photo screen to display this screen. Here you can view enlarged photos one by one. Returns to the previous screen. Displays the Select Photo Menu that allows you to select photos easily. Displays Exif information such as the shooting date or shutter speed.
  • Page 68 User's Guide Printing Guide to the Preview Screen Returns to the previous screen. Tap the photo to display the image at full screen size. Scrolls the screen to the right or left to display another photo. Displays the edit photo screen. You can crop or rotate the photo or apply color correction. Sets the number of copies.
  • Page 69 User's Guide Printing Guide to the Edit Photo Screen Tap Edit on the preview screen to display this screen. You can crop or rotate the photo or apply color correction. Returns to the previous screen. Adjusts the cropping area. You can move the frame to the area you want to cop, or change the size of the frame by sliding at the corners.
  • Page 70: Printing In Various Layouts

    User's Guide Printing Printing in Various Layouts You can print the photos on your memory device in various layouts such as 2-up and 4-up. Photos are placed automatically. 1. Load paper in the printer. 2. Insert a memory device into the SD card slot or the external interface USB port of the printer. 3.
  • Page 71: Printing Id Photos

    User's Guide Printing “Guide to the Edit Photo Screen” on page 69 & “Menu Options for Editing Photos” on page 75 & Printing ID Photos You can print ID photos using data on a memory device. Two copies of one photo are printed at two different sizes, 50.8×50.8 mm and 45.0×35.0 mm, on 10×15 cm (4×6 in.) size photo paper.
  • Page 72: Guide To The Edit Photo Screen

    User's Guide Printing 1. Load paper in the printer. 2. Insert a memory device into the SD card slot or the external interface USB port of the printer. 3. Tap Print Photos on the control panel. 4. Tap Print with template. 5.
  • Page 73: Menu Options For Printing From The Control

    User's Guide Printing “Menu Options for Editing Photos” on page 75 & Menu Options for Printing from the Control Panel Menu Options for Selecting Photos Browse: Displays the photos on the memory device sorted using specified conditions. Available options depend on the features being used.
  • Page 74 User's Guide Printing Paper Cassettes: Select the paper source that you want to use. Border Setting ❏ Borderless: Prints without margins around the edges. The image is enlarged a little to remove borders from the edges of the paper. ❏ White: Prints with white margins around the edges.
  • Page 75 User's Guide Printing CD Density: For CD/DVD printing. Set the density to use when printing onto a CD/DVD. Density: For coloring book printing. Select the level of density for the outlines on the coloring sheet. Line Detection: For coloring book printing. Select the sensitivity used to detect outlines in the photo. Menu Options for Editing Photos (Crop): Crops a part of the photo.
  • Page 76: Panel

    User's Guide Printing Brightness: Adjusts the brightness of the image. Contrast: Adjusts the difference between the brightness and darkness. Sharpness: Enhances or defocuses the outline of the image. Saturation: Adjusts the vividness of the image. Printing from the Various prints Menu on the Control Panel Printing Photos with Handwritten Notes You can print a photo on a memory device with handwritten text or drawings.
  • Page 77: Printing Photos Onto A Cd/Dvd Label

    User's Guide Printing 7. Load A4-size plain paper in paper cassette 2 to print a template. 8. Tap To Check Printing. 9. Tap to print a template. 10. Check the printout, and then tap Close. 11. Follow the instructions on the template to write and draw. 12.
  • Page 78 User's Guide Printing Important: ❏ Before printing on the CD/DVD, see the CD/DVD handling precautions. ❏ Do not insert the CD/DVD tray while the printer is operating. This may damage the printer. ❏ Do not insert the CD/DVD tray until you are instructed to do so. Otherwise, an error occurs and the CD/DVD is ejected.
  • Page 79 User's Guide Printing 12. When the message prompts you to load a CD/DVD, tap How To, and load a CD/DVD by referring to the instructions. Important: Place a CD/DVD on the CD/DVD tray with the printable side facing up. Press the center of the CD/DVD to securely set it on the CD/DVD tray.
  • Page 80: Printing Photos Onto A Jewel Case Jacket

    User's Guide Printing Printing Photos onto a Jewel Case Jacket You can easily print photos onto a jewel case jacket using a photo on your memory device. Print the jacket on A4- size paper, and then cut it to fit in the jewel case. 1.
  • Page 81: Printing Original Calendars With A Photo

    User's Guide Printing Printing Original Calendars with a Photo You can easily print original calendars with a photo from a memory device. 1. Load paper in the printer. 2. Insert a memory device into the SD card slot or the external interface USB port of the printer. 3.
  • Page 82: Printing A Schedule

    User's Guide Printing “Menu Options for Editing Photos” on page 75 & Printing a Schedule You can easily print a Monthly, Weekly, or Daily schedule. 1. Load paper in the printer. 2. Tap Various prints on the control panel. 3. Tap Calendar. 4.
  • Page 83: Printing Lined Paper

    User's Guide Printing Printing Lined Paper You can print some types of lined paper, graph paper, or music paper and create your own, original notebook or loose-leaf. 1. Load paper in the printer. 2. Tap Various prints on the control panel. 3.
  • Page 84: Printing An Original Greeting Card

    User's Guide Printing 1. Load paper in the printer. 2. Insert a memory device into the SD card slot or the external interface USB port of the printer. 3. Tap Various prints on the control panel. 4. Tap Writing Papers. 5.
  • Page 85 User's Guide Printing 5. Select the device from which you want to load images, make settings for images and ruled lines, and then tap 6. Do one of the following. ❏ When selecting Template Art as the Select a device to load photos setting: Select an image. ❏...
  • Page 86: Printing A Coloring Book

    User's Guide Printing Printing a Coloring Book You can print pictures by extracting only the outline of photos or illustrations. This allows you to create unique coloring books. Note: Unless they are being used for personal use (at home or other restricted areas), you need permission from the copyright holder when using copyright protected originals to create a coloring book.
  • Page 87 User's Guide Printing 2. Open the file you want to print. 3. Select Print or Print Setup from the File menu. 4. Select your printer. 5. Select Preferences or Properties to access the printer driver window. 6. Make the following settings. ❏...
  • Page 88: Printing Basics - Mac Os

    User's Guide Printing “Loading Paper in the Paper Cassette 1” on page 48 & “Loading Paper in the Paper Cassette 2” on page 51 & “Loading Paper in the Rear Paper Feed Slot” on page 56 & “Guide to Windows Printer Driver” on page 168 &...
  • Page 89 ❏ When printing on envelopes, select landscape orientation. 5. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu >...
  • Page 90: Printing On 2-Sides

    User's Guide Printing ❏ Media Type: Select the type of paper you loaded. ❏ Print Quality: Select the print quality. Selecting Fine provides higher quality printing, but the printing speed may be slower. ❏ Expansion: Available when selecting a borderless paper size. In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are printed around the edges of the paper.
  • Page 91 Printing on 2-Sides - Windows Note: ❏ Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
  • Page 92: Printing Several Pages On One Sheet

    User's Guide Printing 3. Access the print dialog. 4. Select Two-sided Printing Settings from the pop-up menu. 5. Select the bindings in Two-sided Printing. 6. Select the type of original in Document Type. Note: ❏ Printing may be slow depending on the Document Type setting. ❏...
  • Page 93 User's Guide Printing 3. Access the printer driver window. 4. Select 2-Up or 4-Up as the Multi-Page setting on the Main tab. 5. Click Page Order, make the appropriate settings, and then click OK to close the window. 6. Set the other items on the Main and More Options tabs as necessary, and then click OK. 7.
  • Page 94: Printing To Fit The Paper Size

    User's Guide Printing Printing to Fit the Paper Size You can print to fit the paper size you loaded in the printer. Printing to Fit the Paper Size - Windows Note: This feature is not available for borderless printing. 1. Load paper in the printer. 2.
  • Page 95: Printing Multiple Files Together (For Windows Only)

    User's Guide Printing 2. Open the file you want to print. 3. Access the print dialog. 4. Select the size of the paper you set in the application as the Paper Size setting. 5. Select Paper Handling from the pop-up menu. 6.
  • Page 96: Printing One Image On Multiple Sheets To Create A Poster (For Windows Only)

    User's Guide Printing 7. With the Job Arranger Lite window opened, open the file that you want to combine with the current file, and then repeat steps 3 to 6. Note: ❏ If you close the Job Arranger Lite window, the unsaved Print Project is deleted. To print later, select Save from the File menu.
  • Page 97 User's Guide Printing 6. Set the other items on the Main and More Options tabs as necessary, and then click OK. 7. Click Print. Related Information “Loading Paper in the Paper Cassette 1” on page 48 & “Loading Paper in the Paper Cassette 2” on page 51 &...
  • Page 98 User's Guide Printing 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
  • Page 99 User's Guide Printing 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
  • Page 100 User's Guide Printing 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 101 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
  • Page 102: Printing Using Advanced Features

    User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information “Windows Printer Driver” on page 167 &...
  • Page 103: Printing A Reduced Or Enlarged Document

    User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete Mac OS Access the print dialog.
  • Page 104: Printing Photos Using Epson Easy Photo Print

    Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select necessary items from the drop-down list. Printing Photos Using Epson Easy Photo Print Epson Easy Photo Print lets you lay out and print photos easily on various types of paper. See the application's help for details. Note: ❏...
  • Page 105: Printing A Cd/Dvd Label With Epson Print Cd

    ❏ For Mac OS, select A4 (CD/DVD) as the Paper Size setting. Select portrait as the printing direction, and then select CD/DVD as the Media Type on the Print Settings menu. ❏ On some applications, you may need to specify the tray type. Select Epson Tray Type 2. The setting name may vary slightly depending on the application.
  • Page 106 Printing Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen. The following screens are subject to change without notice. Home screen displayed when the application is started.
  • Page 107: Using Epson Print Enabler

    User's Guide Printing Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Using Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later).
  • Page 108: Printing From A Digital Camera

    1. Load paper in your product. 2. Set up your product for wireless printing. See the link below. http://epson.sn 3. Connect your Apple device to the same wireless network that your product is using. 4. Print from your device to your product.
  • Page 109: Printing From A Digital Camera Connected Wirelessly

    User's Guide Printing 5. Turn on the digital camera, and then connect to the printer using a USB cable. Note: Use a USB cable that is shorter than two meters. 6. Select the photos you want to print from the digital camera, make settings such as the number of copies, and then start printing.
  • Page 110: Dpof Printing

    User's Guide Printing 7. Select the photos you want to print from the digital camera, make settings such as the number of copies, and then start printing. 8. Disconnect the PictBridge (wireless LAN) connection to the printer from the digital camera. Important: When using PictBridge (wireless LAN), you cannot use other printer functions or print from other devices.
  • Page 111: Canceling Printing - Control Panel

    User's Guide Printing Canceling Printing - Control Panel on the printer's control panel to cancel the print job in progress. Canceling Printing - Windows 1. Access the printer driver window. 2. Select the Maintenance tab. 3. Click Print Queue. 4. Right-click on the job you want to cancel and then select Cancel. Related Information “Windows Printer Driver”...
  • Page 112: Copying

    User's Guide Copying Copying Copying Basics This section explains the steps for copying from the Copy menu on the control panel. 1. Load paper in the printer. 2. Place the originals. 3. Tap Copy on the home screen. 4. Make the settings on the Copy tab. ❏...
  • Page 113: Copying Photos

    User's Guide Copying 2. Tap Various prints on the control panel. 3. Tap Various copies, and then select a copy menu. ❏ ID Card Scans both sides of an ID card and copies onto one side of A4 size paper. ❏...
  • Page 114 User's Guide Copying 2. Tap Various prints on the home screen. 3. Tap Various copies > Copy/Restore Photos. 4. Change the print settings as necessary, and then tap To Placing Originals. 5. Place the photos on the scanner glass, and then tap Start Scanning. The photos are scanned and displayed on the screen.
  • Page 115: Copying On A Cd/Dvd Label

    User's Guide Copying Menu Options for Photo Adjustments for Copying Photos Photo Adjustments Selecting PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness of the original image data. Filter Copies in monochrome. Crop/Zoom Enlarges a part of the photo to be copied.
  • Page 116 User's Guide Copying 6. When the message is displayed on the screen telling you to load a CD/DVD, tap How To, and then follow the on-screen instructions to load a CD/DVD. Important: Place a CD/DVD on the CD/DVD tray with the printable side facing up. Press the center of the CD/DVD to securely set it on the CD/DVD tray.
  • Page 117: Menu Options For Copying

    User's Guide Copying Menu Options for Copy to CD/DVD Inner, Outer Specify the print range. Up to 120 mm for the outer diameter, and a minimum of 18 mm for the inner diameter can be specified. Depending on the setting, the CD/DVD or CD/DVD tray may get dirty. Set the range to fit the printable area of your CD/DVD.
  • Page 118 User's Guide Copying (Density) Increase the level of density by using + when the copying results are faint. Decrease the level of density by using - when ink smears. Reduce/Enlarge Enlarges or reduces the originals. Tap the value and specify the magnification used to enlarge or reduce the original within a range of 25 to 400%.
  • Page 119 User's Guide Copying Quality Select the quality for copying. Selecting Best provides higher quality printing, but the printing speed may be slower. Remove Background Detects the paper color (background color) of the original document, and removes or lightens the color. Depending on the darkness and vividness of the color, it may not be removed or lightened. Clear All Settings Resets the copy settings to their defaults.
  • Page 120: Scanning

    Note: You cannot save multiple originals as one PDF file when scanning from the control panel. By using Epson Scan 2 and setting Add or edit pages after scanning on the Document Mode, you can scan additional originals after you scanned the original, and then save as one file.
  • Page 121: Scanning To A Computer (Event Manager)

    Note: You cannot save multiple originals as one PDF file when scanning from the control panel. By using Epson Scan 2 and setting Add or edit pages after scanning on the Document Mode, you can scan additional originals after you scanned the original, and then save as one file.
  • Page 122 ❏ Attach to e-mail: Starts the email client on your computer, and then automatically attaches it to an email. ❏ Follow custom setting: Saves the scanned image using the settings on the Epson Event Manager. You can change the scan settings such as the scanning size, folder to save to, or save format.
  • Page 123 User's Guide Scanning 2. Make sure that your scanner is selected as the Scanner on the Button Settings tab on the main screen. 3. Click Make Job Settings.
  • Page 124 User's Guide Scanning 4. Make scan settings on the Job Settings screen. ❏ Edit Job Settings: Select Custom Action. ❏ Setting: Scan using the best settings for the selected type of original. Click Detailed Settings for Scanning to set the items such as the resolution or the color for saving the scanned image. ❏...
  • Page 125: Scanning To The Cloud

    Note: You cannot save multiple originals as one PDF file when scanning from the control panel. By using Epson Scan 2 and setting Add or edit pages after scanning on the Document Mode, you can scan additional originals after you scanned the original, and then save as one file.
  • Page 126 User's Guide Scanning 5. Select on the top of the screen, and then select a destination. 6. Set items on Basic Settings tab, such as the save format. ❏ BW/Color: Select whether to scan in color or in monochrome. ❏ JPEG/PDF: Select the format in which to save the scanned image. 7.
  • Page 127: Scanning To A Computer (Wsd)

    User's Guide Scanning Scanning to a Computer (WSD) Note: ❏ This feature is only available for computers running Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista. ❏ If you are using Windows 7/Windows Vista, you need to setup your computer in advance using this feature. 1.
  • Page 128 Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet.
  • Page 129: Scanning From A Computer

    Select the printer name when using with WSD. Scanning from a Computer Scanning Using Epson Scan 2 You can scan by using the scanner driver "Epson Scan 2". See the Epson Scan 2 help for an explanation of each setting item. Related Information “Application for Scanning Documents and Images (Epson Scan 2)”...
  • Page 130 User's Guide Scanning 4. Make the following settings on the Main Settings tab. ❏ Document Size: Select the size of the original you placed. ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution. Note: ❏...
  • Page 131 “Placing Originals on the Scanner Glass” on page 59 & Scanning Photos or Pictures (Photo Mode) Using Photo Mode in Epson Scan 2, you can scan originals with wide variety of image adjustment features that are suitable for photos or pictures.
  • Page 132 By placing multiple originals on the scanner glass, you can scan them all at the same time. Make sure there is a gap of at least 20 mm between the originals. 2. Start Epson Scan 2. 3. Select Photo Mode from the Mode list.
  • Page 133 User's Guide Scanning 5. Click Preview. The preview window opens, and the previewed images are displayed as thumbnails. Note: To preview the entire scanned area, select Normal from the list at the top of the preview widow. 6. Confirm the preview, and make image adjustment settings on the Advanced Settings tab if necessary.
  • Page 134 User's Guide Scanning You can adjust the scanned image using detailed settings that are suitable for photos or pictures, such as the following. ❏ Brightness: You can adjust the brightness for the scanned image. ❏ Contrast: You can adjust the contrast for the scanned image. ❏...
  • Page 135: Scanning From Smart Devices

    Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
  • Page 136 User's Guide Scanning The following screens are subject to change without notice. Home screen displayed when the application is started. Displays information on how to setup the printer and a FAQ. Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.
  • Page 137: Replacing Ink Cartridges And Other Consumables

    1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Windows Printer Driver”...
  • Page 138: Ink Cartridge Codes

    Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed.
  • Page 139 Place the cap securely until it clicks into place. ❏ If you remove an ink cartridge from the printer for later use, Epson recommends using it up as soon as possible.
  • Page 140: Replacing Ink Cartridges

    User's Guide Replacing Ink Cartridges and Other Consumables ❏ This printer uses ink cartridges equipped with a green chip that monitors information such as the amount of remaining ink for each cartridge. This means that even if the cartridge is removed from the printer before it is expended, you can still use the cartridge after reinserting it back into the printer.
  • Page 141 User's Guide Replacing Ink Cartridges and Other Consumables 3. Remove the new ink cartridge from its package, and then tap Next. 4. Make sure the cap is facing up, and then remove it. Important: Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.
  • Page 142 User's Guide Replacing Ink Cartridges and Other Consumables 5. Open the scanner unit with the document cover closed. 6. Confirm the message, and then tap Start. 7. Push the tab to unlock the ink cartridge holder, and then remove the cartridge diagonally. Important: Replace ink cartridges one after another as soon as possible.
  • Page 143: Maintenance Box Code

    “Ink Cartridge Handling Precautions” on page 138 & Maintenance Box Code Epson recommends the use of a genuine Epson maintenance box. The following is the code for the genuine Epson maintenance box. T3661 Maintenance Box Handling Precautions Read the following instructions before replacing the maintenance box.
  • Page 144: Replacing A Maintenance Box

    The need for replacement of the box does not mean that your printer has ceased to operate in accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a user-serviceable part.
  • Page 145 User's Guide Replacing Ink Cartridges and Other Consumables 3. Open the control panel. 4. Loosen the screw with a flat-head screwdriver, and then remove the cover. 5. Remove the used maintenance box.
  • Page 146 User's Guide Replacing Ink Cartridges and Other Consumables Important: Do not touch the sections shown in the illustration. Doing so may prevent normal operation and you may get smeared with ink. 6. Put the used maintenance box in the transparent bag that came with the new maintenance box and seal the bag shut.
  • Page 147: Temporarily Printing With Black Ink

    Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible. Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.
  • Page 148: Temporarily Printing With Black Ink - Windows

    User's Guide Replacing Ink Cartridges and Other Consumables Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2. Access the printer driver window. 3.
  • Page 149: Temporarily Printing With Black Ink - Mac Os

    User's Guide Replacing Ink Cartridges and Other Consumables Related Information “Loading Paper in the Paper Cassette 1” on page 48 & “Loading Paper in the Paper Cassette 2” on page 51 & “Loading Paper in the Rear Paper Feed Slot” on page 56 &...
  • Page 150: Conserving Black Ink When The Black Ink Is Low (For Windows Only)

    ❏ EPSON Status Monitor 3: Enabled Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.
  • Page 151: Maintaining The Printer

    We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.
  • Page 152: Checking And Cleaning The Print Head - Windows

    User's Guide Maintaining the Printer 8. When cleaning is finished, tap Check, and then follow the on-screen instructions to print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely. Related Information “Loading Paper in the Paper Cassette 2” on page 51 &...
  • Page 153: Cleaning The Paper Path

    User's Guide Maintaining the Printer 2. Tap Maintenance on the home screen. 3. Tap Print Head Alignment. 4. Select one of the alignment menus. ❏ Vertical Alignment: Select this if your printouts look blurry or vertical ruled lines appear misaligned. ❏...
  • Page 154: Cleaning The Paper Path For Ink Smears

    User's Guide Maintaining the Printer Cleaning the Paper Path for Ink Smears When the printouts are smeared or scuffed, clean the roller inside. Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1.
  • Page 155: Cleaning The Scanner Glass

    User's Guide Maintaining the Printer 5. Stand the printer with the control panel's button at the top. Caution: Be careful not to trap your hand or fingers when standing the printer. Otherwise you may be injured. 6. Dampen a cloth with water, wring it out thoroughly, and then wipe the roller while rotating it with the cloth. 7.
  • Page 156: Cleaning The Translucent Film

    User's Guide Maintaining the Printer 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.
  • Page 157 User's Guide Maintaining the Printer 2. Check if the translucent film is smeared. Smears are easier to see if you use a light. If there are smears (such as finger marks or grease) on the translucent film (A), go to the next step. A: Translucent film B: Rail Important:...
  • Page 158: Saving Power

    User's Guide Maintaining the Printer Note: To prevent the smear from spreading, frequently replace the cotton swab with a new one. 5. Repeat steps 3 and 4 until the film is not smeared. 6. Visually check that the film is not smeared. Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period.
  • Page 159: Menu Options For Settings

    User's Guide Menu Options for Settings Menu Options for Settings Select Settings on the home screen of the printer to make various settings. Menu Options for Supply Status Displays the approximate level of the ink and service life of the maintenance box. Settings >...
  • Page 160: Power Off Timer

    User's Guide Menu Options for Settings ❏ Power Off If Inactive Select this setting to turn the printer off automatically if it is not used for a specified period of time. Any increase will affect the product’s energy efficiency. Please consider the environment before making any change.
  • Page 161: Cd Inner/Outer

    User's Guide Menu Options for Settings CD Inner/Outer Adjusts the printing position of the inner and outer diameters of a CD/DVD. Stickers: Adjusts the printing position of a photo sticker by moving up, down, left, or right to fit. Thick Paper: Select On to prevent ink from smearing on your printouts, however, this may lower the print speed.
  • Page 162: Menu Options For Web Service Settings

    Settings > Web Service Settings Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect. You can register to the service by selecting Register and follow the instructions. When you have registered, you can change the following settings.
  • Page 163: Menu Options For File Sharing

    User's Guide Menu Options for Settings Menu Options for File Sharing Select the menus on the control panel as described below. Settings > File Sharing Select the connection method between the printer and a computer that will have write access to the memory card inserted in the printer.
  • Page 164: Menu Options For Firmware Update

    User's Guide Menu Options for Settings All settings: Enables or disables all guidance functions. Clear All Settings: Resets the Guide Functions settings to their defaults. Menu Options for Firmware Update Select the menus on the control panel as described below. Settings >...
  • Page 165: Network Service And Software Information

    Follow the steps below to register the printer. 1. TapSettings on the home screen. 2. Tap Web Service Settings > Epson Connect Services > Register >Start Setup on the home screen to print the registration sheet. 3. Follow the instructions on the registration sheet to register the printer.
  • Page 166: Running Web Config On A Web Browser

    Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information “Using Epson iPrint” on page 105 & “Printing a Network Connection Report” on page 34 &...
  • Page 167: Running Web Config On Mac Os

    User's Guide Network Service and Software Information ❏ Windows 7 Click the start button, and select Control Panel > View devices and printers in Hardware and Sound. ❏ Windows Vista Click the start button, and select Control Panel > Printers in Hardware and Sound. 2.
  • Page 168: Guide To Windows Printer Driver

    User's Guide Network Service and Software Information ❏ Windows Vista Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer and select Select printing preferences. ❏ Windows XP Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right- click on your printer and select Printing preferences.
  • Page 169 User's Guide Network Service and Software Information You can also make settings for printing both sides of the paper or printing multiple pages on one sheet. More Options Tab You can select additional layout and printing options such as changing the size of a printout or making color corrections.
  • Page 170: Making Operation Settings For The Windows Printer Driver

    Network Service and Software Information Maintenance Tab You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status Monitor 3, you can check printer status and error information. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3.
  • Page 171: Guide To Mac Os Printer Driver

    User's Guide Network Service and Software Information Note: Depending on the application being used, Page Setup may not be displayed in the File menu, and the operations for displaying the print screen may differ. See the application's help for details. Starting the utility Select System Preferences from the menu >...
  • Page 172: Making Operation Settings For The Mac Os Printer Driver

    You can select a binding direction for 2-sided printing or select a document type. Settings Note: On OS X Mountain Lion or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly. Select System Preferences from the menu >...
  • Page 173: Application For Scanning Documents And Images (Epson Scan 2)

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2> Epson Scan 2. Starting on Mac OS Note: Epson Scan 2 does not support the Mac OS fast user switching feature.
  • Page 174: Adding The Network Scanner

    ❏ If Add is grayed out, click Enable Editing. ❏ If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect to another network, select Scanner > Settings to open the Scanner Settings screen.
  • Page 175: Application For Laying Out Photos (Epson Easy Photo Print)

    (Epson Print CD) Epson Print CD is an application that allows you to design a CD/DVD label to be printed directly onto a CD/DVD. You can also print a CD/DVD jacket for CD/DVD case. See the application's help for details.
  • Page 176: Application For Printing Web Pages (E-Web Print)

    ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > Epson Software > Easy Photo Scan.
  • Page 177: Software Update Tools (Epson Software Updater)

    Click the start button, and then select All Programs or Programs > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...
  • Page 178: Uninstalling Applications - Mac Os

    3. To uninstall the printer driver, select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then remove the printer from the enabled printers list. 4. Quit all running applications. 5. Select Go > Applications > Epson Software > Uninstaller.
  • Page 179: Installing Applications

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
  • Page 180: Updating The Printer's Firmware Using The Control Panel

    Do not turn off the computer or the printer until the update is complete; otherwise, the printer may malfunction. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website. http://www.epson.com Related Information “Software Update Tools (EPSON Software Updater)”...
  • Page 181: Solving Problems

    The printer's ink pad is nearing the end of its Contact Epson or an authorised Epson service provider to replace the service life. Contact Epson Support. ink pad*. It is not a user-serviceable part. The message will be displayed until the ink pad is replaced.
  • Page 182: Checking The Printer Status - Windows

    The printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider. The Epson warranty does not cover the cost of this replacement.
  • Page 183: Checking The Printer Status - Mac Os

    Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar. ❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
  • Page 184 User's Guide Solving Problems 1. Open the scanner unit with the document cover closed. 2. Remove the jammed paper.
  • Page 185: Removing Jammed Paper From Rear Cover

    User's Guide Solving Problems Important: Do not touch the white flat cable or translucent film inside the printer. Doing so may cause a malfunction. 3. Close the scanner unit. Removing Jammed Paper from Rear Cover 1. Remove the rear cover.
  • Page 186: Removing Jammed Paper From The Paper Cassette

    User's Guide Solving Problems 2. Remove the jammed paper. 3. Remove jammed paper from the rear cover. 4. Insert the rear cover in the printer. Removing Jammed Paper from the Paper Cassette 1. Close the output tray. 2. Lift up the paper cassette slightly, and then pull it out.
  • Page 187: Paper Does Not Feed Correctly

    User's Guide Solving Problems 3. Remove the jammed paper. 4. Align the edges of the paper and slide the edge guides to the edges of the paper. 5. Insert the paper cassette in the printer. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem.
  • Page 188: Paper Jams

    User's Guide Solving Problems Paper Jams ❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper. ❏ Load one sheet of paper at a time if you have loaded several sheets of paper. Related Information “Removing Jammed Paper”...
  • Page 189: Power And Control Panel Problems

    User's Guide Solving Problems Power and Control Panel Problems Power Does Not Turn On ❏ Make sure the power cord is securely plugged in. ❏ Hold down the button for a little longer. Power Does Not Turn Off Hold down the button for a little longer.
  • Page 190: Cannot Print From A Computer

    User's Guide Solving Problems ❏ Make sure that the printer is properly connected with a USB cable or to a network. Related Information “Basic Settings” on page 159 & Cannot Print from a Computer Checking the Connection (USB) ❏ Connect the USB cable securely to the printer and the computer. ❏...
  • Page 191: Checking The Software And Data

    Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details.
  • Page 192 Right-click on the Printers folder, and then click Run as administrator > Server Properties. ❏ Windows XP From the File menu, select Server Properties. Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer.
  • Page 193: Checking The Printer Status From The Computer (Windows)

    Checking the Printer Status from the Computer (Windows) ❏ When a message is displayed stating that the connection check tool EPSON Status Monitor 3 will start, click OK. This allows you to automatically clear connection errors or check how to solve problems.
  • Page 194 Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
  • Page 195: Checking The Printer Status From The Computer (Mac Os)

    User's Guide Solving Problems Checking the Printer Status from the Computer (Mac OS) Make sure the printer status is not Pause. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then double-click the printer.
  • Page 196 User's Guide Solving Problems ❏ You may not be able to connect to the access point when the access point has multiple SSIDs and devices are connected to different SSIDs on the same access point. Connect the computer or smart device to the same SSID as the printer.
  • Page 197: Checking The Ssid Connected To The Printer

    User's Guide Solving Problems Related Information “Checking the SSID Connected to the Printer” on page 197 & “Checking the SSID for the Computer” on page 197 & Checking the SSID Connected to the Printer Select Settings > Network Settings > Network Status. You can check the SSID for Wi-Fi and Wi-Fi Direct (Simple AP) from each menu.
  • Page 198: Cannot Print From An Iphone Or Ipad

    User's Guide Solving Problems Mac OS Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark. Cannot Print from an iPhone or iPad ❏...
  • Page 199: Banding Or Unexpected Colors Appear

    User's Guide Solving Problems Banding or Unexpected Colors Appear The print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged. Clean the print head if any of the print head nozzles are clogged. Related Information “Checking and Cleaning the Print Head”...
  • Page 200: Blurry Prints, Vertical Banding, Or Misalignment

    User's Guide Solving Problems Blurry Prints, Vertical Banding, or Misalignment Align the print head using the Vertical Alignment feature. Related Information “Aligning the Print Head - Control Panel” on page 152 & Print Quality Does Not Improve Even After Aligning the Print Head During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical lines may be misaligned.
  • Page 201: Paper Is Smeared Or Scuffed

    ❏ For best results, use up ink cartridge within six months of opening the package. ❏ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.
  • Page 202: Paper Is Smeared During Automatic 2-Sided Printing

    User's Guide Solving Problems ❏ When vertical banding appears or the paper is smeared, clean the paper path. ❏ Place the paper on a flat surface to check if it is curled. If it is, flatten it. ❏ If thick paper is scuffed, enable the reduce scuffing setting. If you enable this setting, print quality may decline or printing may slow down.
  • Page 203: Images Or Photos Are Printed In Unexpected Colors

    Images or Photos are Printed in Unexpected Colors When printing from the control panel or from the Windows printer driver, the Epson auto photo adjustment setting (PhotoEnhance) is applied by default depending on the paper type. Try change the setting.
  • Page 204: Cannot Print Without Margins

    User's Guide Solving Problems Cannot Print Without Margins Make borderless setting in the print settings. If you select a paper type that does not support borderless printing, you cannot select Borderless. Select a paper type that supports borderless printing. Related Information “Menu Options for Paper and Print Settings”...
  • Page 205: Multiple Originals Are Copied Onto A Single Sheet

    User's Guide Solving Problems “Loading Paper in the Paper Cassette 2” on page 51 & “Loading Paper in the Rear Paper Feed Slot” on page 56 & “Cleaning the Scanner Glass” on page 155 & “Printable Area” on page 215 &...
  • Page 206: Mosaic-Like Patterns In The Prints

    User's Guide Solving Problems ❏ Windows Clear Mirror Image on the printer driver's More Options tab. ❏ Mac OS Clear Mirror Image from the print dialog's Print Settings menu. Related Information “Guide to Windows Printer Driver” on page 168 & “Guide to Mac OS Printer Driver”...
  • Page 207: The Printout Problem Could Not Be Cleared

    User's Guide Solving Problems Related Information “Menu Options for Copying” on page 117 & The Printout Problem Could Not be Cleared If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the printer driver.
  • Page 208: Printing Slows Down Dramatically During Continuous Printing

    In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re- install Epson Scan 2. See the following to access Scanner and Camera.
  • Page 209: Cannot Start Scanning When Using The Control Panel

    “Installing Applications” on page 179 & Cannot Start Scanning when Using the Control Panel ❏ Make sure Epson Scan 2 and Epson Event Manager are installed correctly. ❏ Check the scanning setting assigned in Epson Event Manager. Related Information “Application for Scanning Documents and Images (Epson Scan 2)” on page 173 &...
  • Page 210: The Image Quality Is Rough

    Solving Problems The Image Quality Is Rough ❏ Set the Mode in Epson Scan 2 according to the original you want to scan. Scan using the settings for documents in Document Mode, and the settings for photos in Photo Mode.
  • Page 211: Cannot Scan The Correct Area On The Scanner Glass

    & Text is Not Recognized Correctly when Saving as a Searchable PDF ❏ On the Image Format Options window in Epson Scan 2, check that Text Language is set correctly on the Text tab. ❏ Check that the original is placed straight.
  • Page 212: Cannot Solve Problems In The Scanned Image

    ❏ Originals with creases or wrinkles ❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust Threshold on the Advanced Settings tab. When you increase the Threshold, black becomes stronger.
  • Page 213: Other Scanning Problems

    & Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. ❏ When scanning large volumes, we recommend scanning in grayscale.
  • Page 214: Cannot Save Data To A Memory Device

    > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting. ❏ Epson Scan 2 Click the button to open the Configuration window. Next, set the Quiet Mode on the Scan tab.
  • Page 215: Appendix

    User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 180 for each color Plain Paper 64 to 90 g/m2(17 to 24lb) Weight of Paper Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.
  • Page 216: Scanner Specifications

    User's Guide Appendix Printable Area for Envelopes Print quality may decline in the shaded areas due to the printer's mechanism. 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 18.0 mm (0.71 in.) 41.0 mm (1.61 in.) Printable Area for CD/DVD Print quality may decline in the shaded areas due to the printer's mechanism.
  • Page 217: Interface Specifications

    UPnP Printing IPv4 Information appliance ✓ PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print) IPv4 ✓ AirPrint (iOS, Mac OS) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later ✓ Google Cloud Print IPv4, IPv6 ✓...
  • Page 218: Wi-Fi Specifications

    User's Guide Appendix Wi-Fi Specifications *1*2 Standards IEEE802.11b/g/n Frequency Range 2.4 GHz Maximum Radio-Frequency Power 19.8 dBm (EIRP) Transmitted Coordination Modes Infrastructure, Wi-Fi Direct (Simple AP) Wireless Securities WEP (64/128bit),WPA2-PSK (AES) Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase. IEEE802.11n is only available for the HT20.
  • Page 219: Supported Data Specifications

    ❏ A device that requires a dedicated driver ❏ A device with security settings (password, encryption, and so on) ❏ A device with a built-in USB hub Epson cannot guarantee operations for all externally connected devices. Supported Data Specifications File Format JPEG with the Exif Version 2.31 standard taken by digital cameras DCF...
  • Page 220: Dimensions

    Sleep mode: Approx. 0.6 W Power off: Approx. 0.15 W Power off: Approx. 0.1 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption...
  • Page 221: Environmental Specifications

    User's Guide Appendix Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation) You can store for one month at 40°C (104°F).
  • Page 222: Regulatory Information

    Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
  • Page 223: Restrictions On Copying

    Appendix Standards and Approvals for Australian Model AS/NZS CISPR32 Class B Epson hereby declares that the following equipment Models are in compliance with the essential requirements and other relevant provisions of AS/NZS4268: C561B Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.
  • Page 224 User's Guide Appendix 1. Turn off the printer by pressing the button. 2. Make sure the power light turns off, and then unplug the power cord. Important: Unplug the power cord when the power light is off. Otherwise, the print head does not return to the home position causing the ink to dry, and printing may become impossible.
  • Page 225: Accessing A Memory Card From A Computer

    User's Guide Appendix 10. Prepare to pack the printer as shown below. 11. Pack the printer in its box, using the protective materials. When you use the printer again, make sure you remove the tape securing the ink cartridge holder. If print quality has declined the next time you print, clean and align the print head.
  • Page 226: Where To Get Help

    Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site.
  • Page 227: Help For Users In Europe

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
  • Page 228 Phone: 0800 237 766 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.

This manual is also suitable for:

Xp-8505 series

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