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Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
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Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives additional information related to the current topic. Alerts you to any physical risk or system damage that might result from doing or not doing specific actions.
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Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
System Check Procedures Power System Check System External Inspection System Internal Inspection Beep Codes Checkpoints BIOS Recovery Jumper and Connector Information M/B Placement Jumper Setting Setting Jumper FRU (Field Replaceable Unit) List Aspire R3700 Exploded Diagram Aspire R3700 FRU List...
System Tour Features Below is a brief summary of the computer’s many feature: NOTE: The features listed in this section is for your reference only. The exact configuration of the system depends on the model purchased. Operating System Microsoft Windows 7 Home Premium X86/ X64 •...
On-Board Graphic solution NV GT218-ION with 512MB VRAM • 1 D-Sub port on rear • 1 HDMI port on rear • Dual view support • Hard disk Support up to one SATA ports • 2.5" • Capacity and models are listed on FRU •...
One 1*4 pin CPU FAN • One 3 pin clear CMOS header • One on board buzzer • Color management for on board connecter(pls refer to Acer spec) • One S/PDIF port • System BIOS BIOS Type: AMI Kernel with Acer skin •...
System Components This section is a virtual tour of the system’s interior and exterior components. Front Panel Chapter 1 Component USB 2.0 port Power Button S/PDIF port Media Card Reader(4 in 1: XD/SD/MMC/MS) Headphone/Speaker-out/line-out jack Microphone-in jack...
Nvidia GT218-ION Audio controller Realtek ALC662-VC LAN controller REALTEK_RTL8111E USB controller Intel NM10 Chapter 1 Specification AMI Kernel with Acer P01-A0 SPI ROM SMBIOS(DMI)2.6 1st priority: SATA HDD/SDD 2nd priority: CD-ROM 3rd priority: Removable Device 4th priority: LAN Description Press while the system is booting to enter BIOS Setup Utility.
Memory Combinations Slot Memory Slot 1 1GB,2GB Slot 2 1GB,2GB Maximum System Memory Supported System Memory Item Memory slot number Support Memory size per socket Support memory type Support memory interface Support memory voltage Support to parity check feature Support to error correction code (ECC) feature No Memory module combinations Audio Interface Item...
SATA Interface Item SATA controller SATA controller resident bus Number of SATA channel Support bootable CD-ROM USB Port Item Universal HCI USB Class USB Connectors Quantity Environmental Requirements Item Specification Temperature Operating +5°C ~ +35°C Non-operating -20 ~ +60°C (Storage package) Humidity Operating 15% to 80% RH...
Power Management Function(ACPI support function) Device Standby Mode Independent power management timer for hard disk drive devices(0-15 minutes,time step=1minute). • Hard Disk drive goes into Standby mode(for ATA standard interface). • Disable V-sync to control the VESA DPMS monitor. • Resume method:device activated (keyboard for DOS, keyboard &mouse for Windows.
System Utilities CMOS Setup Utility CMOS setup is a hardware configuration program built into the system ROM, called the complementary metal- oxide semiconductor (CMOS) Setup Utility. Since most systems are already properly configured and optimized, there is no need to run this utility. You will need to run this utility under the following conditions. When changing the system configuration settings •...
Entering CMOS setup Turn on the server and the monitor. If the server is already turned on, close all open applications, then restart the server. During POST, press Delete. If you fail to press Delete before POST is completed, you will need to restart the server. The Setup Main menu will be displayed showing the Setup’s menu bar.
Setup Utility Menus The Setup Main menu includes the following main setup categories. Parameter Description Product Information This page shows the relevant information of the main board Standard CMOS Features This setup page includes all the items in standard compatible BIOS Advanced Chipset Features This setup page includes all the items of Award special enhanced features Advanced Chipset Features...
Product Information The Product Information menu displays basic information about the system. These entries are for your reference only and are not user-configurable. Parameter Description Processor Type Type of CPU installed on the system. Processor Speed Speed of the CPU installed on the system. System Memory Total size of system memory installed on the system.
Standard CMOS Features Parameter Description System Date Set the date following the weekday-month-day-year format. System Time Set the system time following the hour-minute-second format. AHCI Port Press Enter to view detailed device information connected to the SATA connectors. Halt On Determines whether the system will stop for an error during the POST.
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Advanced BIOS Feature Parameter Description Quick Boot Allows you to decrease the time it takes to boot the computer by shortening or skipping certain standard booting process. Quiet Boot When enabled, the BIOS splash screen displays during startup. When disabled, the diagnostic screen displays during startup. 1st/2nd/3rd/4th Boot Device Specifies the boot order from the available devices.
Advanced Chipset Features Parameter Description Intel XD Bit When enabled, the processor disables code execution when a worm attempts to insert a code in the buffer preventing damage and worm propagation. When disabled, the processor forces the Execute Disable (XD) Bit feature flag to always return to 0.
Integrated Peripherals Parameter Description Onboard SATA Controller Enables or disables the onboard SATA controller. Onboard SATA Mode Select an operating mode for the onboard SATA. Onboard USB Controller Enables or disables the onboard USB controller. Legacy USB Support Enables or disables support for legacy USB devices. Onboard Audio Controller Enables or disables the onboard audio controller.
Power Management Setup Parameter Description Deep Power Off Mode If Enabled, it will support EUP Lot6 Function. If Disabled, it will not support EUP Lot6Function. Power On by RTC Alarm Enables or Disables to wake up the system by RTC Alarm Function Power On by PCIE Devices Enables or disables to wake up the system from a power saving mode through an event on PCI Express device.
PC Health Status Parameter Description Smart FAN Enables or disables the smart system fan control function. Option Enabled Disabled Chapter 2...
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Frequency/Voltage Control Parameter Description Spread Spectrum Enables or disables the reduction of the mainboard’s EMI. Note: Remember to disable the Spread Spectrum feature if you are overclocking. A slight jitter can introduce a temporary boost in clock speed causing the overclocked processor to lock up. Chapter 2 Option Enabled...
BIOS Security Features Parameter Description Supervisor Password This item indicates whether a supervisor password has been set. If the password has beeninstalled, Installed displays. If not, Not Installed displays. User Password This item indicates whether a user password has been set. If the password has been installed,Installed displays.
Load Default Settings The Load Default Settings menu allows you to load the default settings for all BIOS setup parameters. Setup defaults are quite demanding in terms of resources consumption. If you are using low-speed memory chips or other kinds of low-performance components and you choose to load these settings, the system might not function properly.
System Disassembly This chapter contains step-by-step procedures on how to disassemble the desktop computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge • Flat-blade screwdriver •...
Pre-disassembly Procedure Before proceeding with the disassembly procedure, perform the steps listed below: Turn off the system and all the peripherals connected to it. Unplug the power cord from the power outlets. Unplug the power cord from the system. Unplug all peripheral cables from the system. Place the system unit on a flat, stable surface.
Removing the Side Panel Put the Computer on the worktable lightly. Release the base bracket. Remove 1pc screws. Remove side cover away from the server. WARNING:Please be careful when open the cover,in order not to damage the EMI shielding. Chapter 3...
Removing the CPU Fan WARNING:The heat sink becomes very hot when the system is on. NEVER touch the heat sink with any metal or with your hands. Disconnect fan cable from the motherboard. Use screwdriver to loosen the three screws from the CPU cooler. Lift CPU fan from CPU cooler.
Removing the CPU Cooler WARNING:The heat sink becomes very hot when the system is on. NEVER touch the heat sink with any metal or with your hands. Use screwdriver to loosen the four screws. Lift the CPU cooler from the motherboard. Chapter 3...
Removing the Wireless LAN Card Remove wireless LAN antenna cable from connector of wireless LAN. Use screwdriver to loosen the screw. Remove the wireless Lan card. Chapter 3...
Removing the Main Board WARNING:Please be careful when lift the motherboard,in order not to damage the EMI shielding. Remove the four screws that secure the main board to the chassis. Lift the board from the chassis. Chapter 3...
Remove the Battery. Place the motherboard on a clean, static-free work surface. Note: Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows. Please detach the Circuit boards and follow local regulations for disposal. Disconnector the cable from the motherboard. Remove the battery.
This chapter provides instructions on how to troubleshoot system hardware problems. Hardware Diagnostic Procedure IMPORTANT:The diagnostic tests described in this chapter are only intended to test Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.
Verify that components are properly seated. Verify that all cable connectors inside the system are firmly and correctly attached to their appropriate connectors. Verify that all components are Acer-qualified and supported. 10. Replace the system covers. 11. Power on the system.
Beep Codes Beep codes are used by the BIOS to indicate a serious or fatal error to the end user. Beep codes are used when an error occurs before the system video has been initialized. Beep codes will be generated by the system board speaker, commonly referred to as the PC speaker.
Checkpoints A checkpoint is either a byte or word value output to I/O port 80h.The BIOS outputs checkpoints throughout bootblock and Power-On Self Test (POST) to indicate the task the system is currently executing. Checkpoint sare very useful in aiding software developers or technicians in debugging problems that occur during the pre- boot process.
Bootblock Recovery Code Checkpoints The Bootblock recovery code gets control when the BIOS determines that a BIOS recovery needs to occur because the user has forced the update or the BIOS checksum is corrupt. The following table describes the type of checkpoints that may occur during the Bootblock recovery portion of the BIOS. NOTE: Checkpoints may differ between different platforms based on system configuration.
BIOS Recovery Copy the target BIOS rom file to a USB disk. Rename the target BIOS to “amiboot.rom”.Plug the USB disk to computer that you want to recovery the system BIOS. Power on the system, BIOS recovery will be done. Wait for about 3 minutes the system will reboot automatically after flash update completed successfully.
Jumper Setting The section explains how to set jumper for correct configuration of the mainboard. Use the motherboard jumpers to set system configuration options. Jumpers withmore than one pin are numbered. When setting the jumpers, ensure that the jumpercaps are placed on the correct pins. The illustrations show a 2-pin jumper.When the jumper cap is placed on bothpins, the jumper is SHORT.
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System Board Pin Definition Jumper/Header Name SYS_FAN1 (4 PIN) CLR_CMOS1 BAT1( 3 PIN) Chapter 5 Function Definition SYSTEM FAN 1: GND HEADER 2: 5V_S0 3: FANTAC 4. PWM CONTROL CLEAR CMOS 1-2: CLEAR CMOS HEADER 2-3: NORMAL (Default) BATTERY HEADER 3: Battery power output 2: NC...
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Jumper/Header Name Function Definition FRONT_USB1, 1,5:USB_REAR_PW FRONT _USB2 2:USB_0_FBJ 3:USB_0_FB 6:USB_1_FBJ 7:USB_1_FB 4,8,9,10,11,12:GND AUDIO1 (MIC IN /Pink 1:GND in Color) 2:MIC1_L2 3:MIC1_R5 4:MIC1-JD 5:FRONT-IO- SENSE1 6:NC AUDIO2 (LINE OUT / 1:GND Lime in Color) 2:LINE_OUT_L2 3:LINE_OUT_R5 4:FRONT-JD 5:FRONT-IO- SENSE2 6:NC DCIN1 1:DCIN 2:GND...
To scrap or to return the defective parts, follow the local government ordinance or regulations on • how to dispose it properly, or follow the rules set by your regional Acer office on how to return it. This document will be updated as more information about the FRU list becomes available.
Aspire R3700 Exploded Diagram NOTE: This section will be updated when more information becomes available. ITEM NAME ACER LOGO TOP COVER LED LENS POWER BUTTON PLUG HDMI MAIN BEZEL ANTENNA SHEETMETAL BOT DAUGHTER BOARD ITEM NAME MOTHER BOARD SHEETMETAL TOP...
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Category Wireless LAN (mini-card) Adapter USB Mouse RF Mouse Description "HDD HGST 2.5"" 5400rpm 160GB HTS545016B9A300 Panther B SATA LF F/ W:C60F Disk imbalance criteria = 0.0" "HDD WD 2.5"" 5400rpm 160GB WD1600BEVT-22A23T0 , WD, ML320S SATA 8MB LF F/W:01.01A01 " "HDD HGST 2.5""...
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Category USB Keyboard Chapter 6 Description Keyboard CHICONY KU-0906 USB 85KS Black US Keyboard CHICONY KU-0906 USB 86KS Black UK Keyboard CHICONY KU-0906 USB 86KS Black Spanish Latin Keyboard CHICONY KU-0906 USB 86KS Black Canadian French Keyboard CHICONY KU-0906 USB 89KS Black Japanese Keyboard CHICONY KU-0906 USB 85KS Black Traditional Chinese...
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Category Description Keyboard CHICONY KU-0906 USB 85KS Black Hebrew Keyboard CHICONY KU-0906 USB 86KS Black Polish Keyboard CHICONY KU-0906 USB 86KS Black Slovenian Keyboard CHICONY KU-0906 USB 86KS Black Slovak Keyboard CHICONY KU-0906 USB 85KS Black Russian Keyboard CHICONY KU-0906 USB 86KS Black Hungarian Keyboard CHICONY KU-0906 USB 85KS Black Greek...
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Category Chapter 6 Description Keyboard CHICONY KG-0917 RF2.4 86KS Black Canadian French Keyboard CHICONY KG-0917 RF2.4 89KS Black Japanese Keyboard CHICONY KG-0917 RF2.4 85KS Black Traditional Chinese Keyboard CHICONY KG-0917 RF2.4 85KS Black Czech Keyboard CHICONY KG-0917 RF2.4 85KS Black US International Keyboard CHICONY KG-0917 RF2.4 85KS Black Arabic/English Keyboard CHICONY KG-0917 RF2.4 85KS...
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Category Speaker D-Sub Cable Mounting Kit Webcam Description Keyboard CHICONY KG-0917 RF2.4 86KS Black Slovak Keyboard CHICONY KG-0917 RF2.4 85KS Black Russian Keyboard CHICONY KG-0917 RF2.4 86KS Black Hungarian Keyboard CHICONY KG-0917 RF2.4 85KS Black Greek Keyboard CHICONY KG-0917 RF2.4 86KS Black Danish Keyboard CHICONY KG-0917 RF2.4 86KS Black Romanian...