Troubleshooting - Fellowes Jupiter 2 A3 User Manual

TROUBLESHOOTING

Problem
No glowing 'blue' Power on LED
Pouch does not completely seal
the item
Pouch is lost in the machine
Pouch is damaged after lamination Damaged rollers or adhesive on rollers
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Customer Service...
Always call Fellowes before contacting your place of purchase, see the rear cover for contact details.
Consider registering your machine at www.fellowes.com/register to receive updates and additional information.
STORAGE & CLEANING
Turning off the Machine – If the top power button is pushed, the machine will go into cool-down mode. The heaters will turn off, but the
rollers will still run until the unit reaches the desired temperature to turn off completely. This functionality reduces long term wear and tear
to the unit. Unplug the machine at the wall. The outside of the machine can be cleaned with a damp cloth. Do not use solvents or flammable
materials to polish the machine. Cleaning sheets can be purchased for use with the machine. When the machine is warm – run the sheets
through the machine to clean any residue off the rollers. For optimum performance, it is recommended that cleaning sheets are used with
the machine regularly. (Cleaning sheet order code #5320603).
PRODUCT REGISTRATION / WORLDWIDE WARRANTY
Thank you for purchasing a Fellowes product. Please visit www.fellowes.com/register to register your product and benefit from product
news, feedback and offers. Product details can be found listed on the rating plate positioned on the rear side or underside of the machine.
Fellowes warrants all parts of the laminator to be free of defects in material and workmanship for 2 years from the date of purchase
by the original consumer. If any part is found to be defective during warranty period, your sole and exclusive remedy will be repair
or replacement, at Fellowes' option and expense, of the defective part. This warranty does not apply in cases of abuse, mishandling or
unauthorised repair. Any implied warranty, including that of merchantability or fitness for particular purpose, is hereby limited in duration
to the appropriate warranty period set forth above. In no event shall Fellowes be liable for any consequential damages attributable to this
product. This warranty gives you specific legal rights. You may have other legal rights that vary from this warranty. The duration, terms
and conditions of this warranty are valid worldwide, except where different limitations, restrictions or conditions may be required by local
law. For more details or to obtain services under this warranty, please contact Fellowes or your dealer.
6
Possible cause
Machine not switched on
Item may be too thick to laminate
Pouch is jammed
Pouch was inserted open end first
Pouch was not centered on entry
Pouch was not straight upon entry
Empty pouch was used
Damaged rollers or adhesive on rollers
Solution
Switch on machine at right rear side and at wall
socket. Press power standby button
Maximum document thickness equals .03". Pass
through laminator a second time
Machine will automatically reverse the document.
If jam is not completely cleared Reverse button
will blink/flash. Press and hold reverse button
while pulling on pouch to completely remove
pouch.
Pass cleaning sheets through the machine to test
and clean rollers