Need More Help - BenQ P Series User Manual

The ECO sensor of the monitor does not work well.
• The ECO sensor is located at the front bottom of the
monitor. Check if there are any obstacles in front of the
sensor that keep the sensor from detecting your presence
properly.
• If you have removed the sensor protection sticker.
• The colors and the materials of your clothes may affect the
detection. Adjust the sensor range if needed. See
Range on page 44 for more information.
• Adjust the distance between you and the monitor.
If none of the proceeding actions works, it is probably because the materials of your clothes
are unique and cannot be detected by the ECO sensor. Please be noted that this is neither a
manufacturing defect nor is the sensor damaged. You should turn off the ECO sensor for now
in >
Eco ECO Sensor

Need more help?

If your problems remain after checking this manual, please contact your place of purchase or
e-mail us at: Support@BenQ.com.
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Sensor
Troubleshooting 53