Troubleshooting An Internet Connection - How To Verify Tcp/Ip - Toshiba Encore 10 User Manual

6 Select
7 After the driver uninstalls, restart your device, see
Restart your device" on page
The driver is then reinstalled automatically.
If you are still unable to connect to a wireless network, you
may have a hardware issue that will require further
troubleshooting.
Troubleshooting an Internet connection – How to
verify TCP/IP
If the wireless network is not detected, you can check that
the hardware in the device is working correctly by using the
PING command to verify that the network adapter and
TCP/IP is working properly. This can be done by performing
the following steps:
1 Open the command prompt by Long pressing the
(
(Admin)
2 At the command prompt, type
ENTER
3 Touch
4 If the network adapter and TCP/IP are functioning
correctly, you should receive a response that looks
similar to the following:
(Sample Image) Command Prompt window
If Something Goes Wrong
Scan for hardware changes
) button, then selecting
in the pop-up window.
.
in the
Yes User Account Control
Connecting to the Internet
41.
Command Prompt
ping 127.0.0.1
109
.
"To
Start
and touch
prompt.