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Solving Problems
4. Click Change or Remove Programs.
5. See the program documentation for installation instructions.
Sector not found —
The operating system cannot locate a sector on the floppy or hard
drive. You may have a defective sector or corrupted FAT on the floppy disk or hard
drive. Run the Windows error-checking utility to check the file structure on the floppy
disk or hard drive. See Windows Help for instructions. If a large number of sectors are
defective, back up the data (if possible), and then reformat the floppy disk or hard
drive.
Seek error —
The operating system cannot find a specific track on the floppy disk or
hard drive. If the error is on the floppy disk, try another floppy disk.
Shutdown failure —
A chip on the system board may be malfunctioning. Run the
System Set tests as described in
Time-of-day clock lost power —
your computer to an electrical outlet to charge the battery. If the problem persists, try
to restore the data by entering the system setup program. Then immediately exit the
program. See
"Using the System Setup
Dell.
Time-of-day clock stopped —
configuration settings may require recharging. Connect your computer to an electrical
outlet to charge the battery. If the problem persists,
Time-of-day not set-please run the System Setup program —
the system setup program does not match the system clock. Correct the settings for
the Date and Time options. See
Timer chip counter 2 failed —
the System Set tests as described in
Unexpected interrupt in protected mode —
malfunctioning, or a memory module may be loose. Run the System Memory tests and
the Keyboard Controller test as described in
x:\ is not accessible. The device is not ready —
again.
Warning: Battery is critically low —
battery, or connect the computer to an electrical outlet. Otherwise, activate
mode
or turn off the computer.
Video and Display Problems
Fill out the
Diagnostics Checklist
If the display is blank
NOTE:
If you are using a program that requires a higher resolution than your computer supports, it is
recommended that you attach an external monitor to your computer.
Check the battery —
If you are using a battery to power your computer, the battery charge
may be depleted. Connect the computer to an electrical outlet using the AC adapter, and turn on
the computer.
file://C:\Documents%20and%20Settings\rpaxman\Local%20Settings\Temp\~hhB694.htm
"Using the Dell
Diagnostics."
System configuration settings are corrupted. Connect
Program." If the message reappears,
The reserve battery that supports the system
"Using the System Setup
A chip on the system board may be malfunctioning. Run
"Using the Dell
The keyboard controller may be
"Using the Dell
Insert a disk into the drive and try
The
battery is running out of
as you complete these checks.
contact
Dell.
The time or date stored in
Program."
Diagnostics."
Diagnostics."
charge. Replace the
Page 5 of 17
contact
hibernate
9/19/2003
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