Troubleshooting And Technical Support - Cisco UCS C220 Quick Start Manual

Telepresence content server

Hide thumbs Also See for UCS C220:

Table of Contents

Troubleshooting and Technical Support

Using the server logs to help solve a problem

You can use the server logs to produce debugging information to assist customer support in solving

issues. From the Management tab, go to Diagnostics > Server logs to access the Content Server logs.

Getting more help

If you experience any problems when configuring or using the Content Server, consult the online help

for an explanation of how individual features and settings work. Also, see the

Content Server Administration and User Guide

When contacting Cisco for support, make sure that you have this information:

•

Related Documentation

•

Information About Accessibility and Cisco Products

For information about the accessibility of this product, contact the Cisco accessibility team at

accessibility@cisco.com.

The serial number and product model number of the server

The software build number, which can be found on the product user interface

Your contact email address or telephone number

A full description of the problem

Cisco TelePresence Content Server Documentation

http://www.cisco.com/en/US/products/ps11347/tsd_products_support_series_home.html

Cisco UCS C220 Documentation

http://www.cisco.com/en/US/products/ps10493/tsd_products_support_series_home.html

Cisco Capture Transform Share Documentation

http://www.cisco.com/en/US/products/ps12130/products_installation_and_configuration_guides_l

ist.html

for this release on Cisco.com.

Cisco TelePresence Content Server Release 7.0 Quick Start Guide

Troubleshooting and Technical Support

Cisco TelePresence

Table of Contents