Sagem OT 4X8 RF Manual page 41

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The acceptance of a phone under warranty demands that
a purchase document that is legible and without
modi-fication, stating vendor's name and address, date and
place of purchase, type of phone and IMEI, are attached to
the warranty, and that the information on the phone
identification label is legible and that this label or any other
seal has not been tampered with.
The warranty applies in normal conditions of use.
Prior to sending the phone for repair, it is the customer's
responsibility to backup at his expense the customized data
stored in the phone (phonebook, settings, wallpapers). A list
of backup facilities can be provided by Sagem
Communication on request. The responsibility of Sagem
Communication cannot be invoked if damage occurs to
customer files, programs or data. The information or
operating elements and the contents of files will not be
re-installed in any case in the event of loss.
Sagem Communication may decide, at its option, to repair
the phone with new or reconditioned parts, replace the
phone with a new phone or, in any dispute, a phone in good
working condition. During its work Sagem Communication
reserves the facility to make, where necessary, any
technical modifications to the phone where these
modifications doe not adversely affect its initial purpose.
Faulty parts to be replaced during a repair under warranty
will become the property of Sagem Communication.
The phone repair and standstill time during the warranty
period may not lead to an extension of the warranty period
as stated in article 1 above, provided no other vital
provisions have been agreed.
The application of the warranty is subject to the full payment
of the sums due for the phone when the request for support
is made.
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The following are excluded from the warranty:
Breakdowns or malfunctions due to non-compliance with
the installation and use instructions, to an external cause of
the phone (shock, lightning, fire, vandalism, malice, water
damage of any type, contact with various liquids or any
harmful agent, unsuitable
modifications of the phone made without the written
consent of Sagem Communication, to a servicing fault, as
described in the documentation supplied with the phone, to
lack of supervision or care, to poor environmental
conditions of the phone (especially temperature and
hygrometry, effects of variations in electric voltage,
interference from the mains network or earth) or even due
to a repair, a call-out (opening or trying to open the phone)
or to servicing done by personnel not approved by Sagem
Communication.
Damage resulting from inadequate packaging and/or poor
packing of the phone sent back to Sagem Communication.
Normal wear and tear of the phone and accessories.
Communication problems linked with a poor environment,
especially:
Problems accessing and/or logging onto the Internet, such
as breakdowns of the access network, the failure of the
subscriber's or his correspondent's line, transmission fault
(poor geographic coverage by radio transmitters,
interference, disturbance, fai-lure or poor quality of phone
lines...), a fault inherent to the local network (cabling, file
server, user phone) and/or transmission network fault
(interference, disturbance, failure or poor quality of the
network...).
Change of parameters of the cellular network made after
the phone was sold.
Supply of new software versions.
Current servicing work: delivery of consumables,
installation or replacement of these consumables...
Call-outs for phone or software modified or added without
the written consent of Sagem Communication.
electric current...), to
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