Sagem OT 4X8 RF Manual page 38

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Whenever you wish to make a warranty claim, please
contact Brightstar at the address given below and present
the purchasing paperwork that was given to you.
9b
Brightstar warrants that the new phone (excluding
consumablesbut including new accessories bundled with
the phone), is free from defects in materials and
workmanship under normal usage for a period of twelve
(12) months effective from the date you purchased the
phone, to be evidenced by presentation of the paperwork
stating the purchase date of the phone. Phones that have
been repaired or replaced as standard during the warranty
period stated above are warranted (parts and labor) until
the later of these two dates: Expiry of the original warranty
period of twelve (12) months stated above; or three (3)
months from the repair or replacement under warranty.
2b
All faulty phones under warranty will be replaced or
repaired free of charge at Brightstar's option.
Tb
You are responsible for sending the phone to the repair
Ç
center. In order to repair or replace a phone under warranty,
Brightstar also requires that a legible and unmodified
purchase document, stating vendor's name and address,
date and place of purchase, type of phone and IMEI (to
display the IMEI on your phone's screen, type: *#06#), be
attached to the warranty, and that the information on the
phone identification label be legible and that such label or
any other seal have not been tampered with. The warranty
applies under normal usage for the period outlined above.
Prior to sending the phone for repair, it is your responsibility
to backup at your expense any customized data stored in
the phone (such as phonebook, settings, wallpapers, and
previously downloaded data). BRIGHTSTAR IS NOT
RESPONSIBLE FOR DAMAGE TO CUSTOMER FILES,
PROGRAMS OR DATA. The information or operating
elements and the contents of files will not be re-installed in
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any case in the event of loss. Brightstar may decide, at its
option, to repair the phone with new or reconditioned parts,
or replace the phone with a new phone or with a phone in
good working condition. During its repair work Brightstar
may make, where necessary, any technical modifications to
the phone where these modifications do not adversely
affect functionality. Faulty parts to be replaced during a
repair under warranty become the property of Brightstar.
The application of the warranty is subject to the full payment
of the sums due for the phone when the request for support
is made.
ib
Breakdowns, damage or malfunctions due to the
following are excluded from the limited warranty: (i)
non-compliance with the installation and use instructions,
(ii) an external cause (such as shock, lightning, fire,
vandalism, malice, water damage of any type, contact with
various liquids or any harmful agent, unsuitable electric
current, extreme humidity or heat, improper storage, etc.),
(iii) modifications of the phone made without the written
consent of Brightstar, (iv) a servicing fault, as described in
the documentation supplied with the phone, (v) lack of
supervision or care, (vi) poor environmental conditions of
the phone (including temperature and hygrometry, effects
of variations in electric voltage, interference from the mains
network or earth), (vii) repair, including opening or trying to
open the phone or servicing done by personnel not
approved by Brightstar, (viii) inadequate packaging and/or
poor packing of the phone that is sent back to Brightstar, (ix)
the use of products or accessories not sold by Brightstar as
compatible with the phone, or (x) the opening or closing of
a SIM Lock done without the agreement of the original
operator.