5.11 Help; Appendix A : Problem Solving Guide; Figure 83 : Help Sub-Menu - AVE VSI-PRO Operation Manual

Video serial cash register interface
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5.11 HELP

"HELP" on the main-menu provides a quick reference guide of the functions of the "Up" and "Down" and "Set"
buttons.
PROBLEM SOLVING GUIDE
NO DATA ON-SREEN
1. Press the "Reset" button on the VSI-Pro front panel.
2. Incorrect register selected in the REGISTER SELECT menu.
3. Data cable is miswired.
4. Data cable is too long or did not use shielded cable.
5. May be connected to the wrong port.
PROBLEMS WITH CR BOARDS
1. Check that the board is seated properly in the register.
2. Check jumper settings on the CR board if applicable.
3. On CR-700, 800 and 900 series boards, make sure the 2 pin data cable is plugged in correctly.
4. On CR-220 series board, make sure the 2 pin data cable is plugged in correctly.
PROBLEMS WITH N2RS, NCR2RS, DTS2RS, B2RS ETC.
1. Check the cable to the register.
2. If VSI-Pro was working and stopped, power cycle the system. Turn off the register, unplug the power to the N2RS,
and unplug the power to the VSI-Pro. Now power up the system, plug in the VSI-Pro and the N2RS. Turn on the
register and do a transaction. The data should re-appear.
3. Check the cable between the VSI-Pro and the N2RS.
NO VIDEO ON MONITOR
1. VSI-Pro transformer not plugged in, or is malfunctioning.
2. Video In/Out connectors reversed, or BNC connector is not correctly wired.
3. No video input signal.
4. Bad video cable or connector.
5. Camera Iris is closed.
6. Other video device in system is off or malfunctioning.
VSI-Pro VIDEO SERIAL INTERFACE
Key Definitions :
UP/DOWN
SET
UP AND DOWN
input
UP AND SET
Figure 83: HELP Sub-Menu
_ _ Change value
_ _ Enter change mode
_ _ Save change
_ _ Go to position
_ _ Save string
_ _ Erase character
55
PROGRAMMING
APPENDIX A

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