Warranty; Warranty Statement; Warranty Conditions - Honeywell XNX Technical Manual

Warranty

Warranty Statement

All products are designed and manufactured to the latest internationally
recognized standards by Honeywell Analytics under a Quality
Management System that is certified to ISO 9001.
The XNX Universal Transmitter is warranted by Honeywell Analytics
(herein referred to as 'HA') to be free from defects in material or
workmanship under normal use and service for:
Device
XNX Universal Transmitter
(excludes consumables)
XNX Electrochemical
Sensors
(Part Number XNX-XS****)
Multi-Purpose Detector
(MPD)
Service in the field or at the customer's premises is not covered under these
warranty terms. Time and travel expenses for on-site warranty services
will be charged at Honeywell Analytics' normal billing rates. Contact your
Honeywell Analytics Service Representative for information on Service
Contracts.

Warranty Conditions

1. The Honeywell Analytics (HA) Limited Product Warranty only extends to
the sale of new and unused products to the original buyer where purchased
from HA or from a HA authorized distributor, dealer or representative. Not
covered are: consumable items such as dry-cell batteries, filters and fuses
or routine replacement parts due to the normal wear and tear of the product;
any product which in HA's opinion has been altered, neglected, misused or
damaged by accident or abnormal conditions of operation, handling, use or
severe sensor poisoning; defects attributable to improper installation, repair
by an unauthorized person or the use of unauthorized accessories/parts on
the product
2. Any claim under the HA Product Warranty must be made within the
warranty period and as soon as reasonably possible after a defect is
discovered. If a Warranty claim is being sought it is the responsibility of
the buyer to obtain a Service Event number (SE#) from HA and if practical
return the product clearly marked with the SE# and a full description of the
fault.
3. HA, at its sole discretion, may elect to send replacement goods to buyer
prior to receipt of the defective goods. Buyer agrees to return defective
goods with in 30 days or to pay for the replacement goods.
4. Buyer is responsible for transportation costs from the buyer's location to HA.
XNX Foundation Fieldbus Technical Manual
Warranty Terms
36 months from date of shipment to
buyer
12 months from date of commissioning
by an approved Honeywell Analytics
representative
or
18 months from date of shipment from
Honeywell Analytics
Whichever is sooner
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