Canon imageFORMULA DR-G1100 Series Service Manual page 28

To submit a new warranty claim, select the type of claim from the dropdown
list shown below and complete the required sections of the e-Tag limited
warranty claim console.
Figure 9 (e-Support: e-Tag Warranty Claim Console)
A copy of the e-Tag limited warranty claim form and the machine service
history should be returned with the original defective part(s) to the address
provided on the bottom of the e-Tag limited warranty claim.
history log can be handwritten or computer generated and must include the
following:
• Dealer Name
• Machine Installation Date
• Machine Serial Number
• Part Number
• Work Performed (Highlight Current Service Call)
Canon Authorized Dealers
After authorization, part and labor credits are posted on the CNA website on
the following business .
Canon Authorized Servicers
After authorization, parts and labor reimbursements are deposited into your
direct account within 30 days; that is, if you have elected to receive direct
deposit.
imageFORMULA DR-G1130/DR-G1100 Series Service Guide
Rev. 1
imageFORMULA DR-G1130/DR-G1100 Series Service Guide
• Part Description
• Date Part Was Removed
• Machine Copy Count
• Reason For Removal
The service
April 2013
Page 24