Nextel iR1200 Installation Manual

Data modem
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iR1200 Data Modem

Installation Guide

Draft Version 1.1
April 17, 2003

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Summary of Contents for Nextel iR1200

  • Page 1: Installation Guide

    Data Modem Installation Guide Draft Version 1.1 April 17, 2003...
  • Page 2: Table Of Contents

    Medical and Personal Electronic Devices ...............5 Pacemakers ........................5 Hearing Aids........................5 Other Medical Devices ....................6 Interference to Other Electronic Devices ................6 FCC Regulation.........................7 Introduction........................8 ® Welcome to Nextel iR1200 Data Modem..............8 Using This Guide......................8 ® Nextel Coverage ......................8 ® Nextel Customer Care....................8 Overview...........................10 General Overview ......................10...
  • Page 3 Mounting the Modem....................14 Antenna Mounting......................15 Antenna Installation Considerations .................15 Mounting Modem Antenna ..................16 Mounting GPS Antenna (optional) ................17 Power Cable Installation....................17 Wiring Diagram......................18 Ignition Cable Installation .....................19 Modem Data Cable Installation..................20 GPS (optional) Data Cable Installation .................20 Stationary Installation.....................21 Mounting the Modem....................21...
  • Page 4 Table of Contents HyperTerminal.......................30 Setting up HyperTerminal..................30 Diagnostic Menu......................32 Technical Support......................36 Customer Care Support Line ..................36 Nextel Online (nextel.com) ...................36 Appendix A: Accessories....................37 Appendix B: Glossary......................38...
  • Page 5: Safety Notice

    Safety Notice Safety Notice The following is important information for safe and efficient operation of the iR1200 modem. We recommend that all users read this information before using the modem. Safe and Efficient Operation Guidelines Your modem contains a transmitter and receiver. When it is ON, it receives and transmits radio frequency (RF) energy.
  • Page 6: Other Medical Devices

    Modem Other Medical Devices Individuals who have other medical devices not specifically mentioned in this chapter may want to consult their physician or the manufacturer of the device to determine if it is adequately protected from external RF energy.
  • Page 7: Fcc Regulation

    Safety Notice FCC Regulation...
  • Page 8: Introduction

    Introduction ® Welcome to Nextel iR1200 Data Modem Thank you for purchasing the Nextel iR1200 Data modem. This modem was designed to ® work specifically within the iDEN network. Once installed and configured, it provides you with wireless data communications.
  • Page 9 • For self-service on your Nextel account, click on My Account to view your account, pay your bill (not available in all areas), add phones to your account; reset your Voice Mail password, and more.
  • Page 10: Overview

    Overview Overview In this chapter, we will provide you with a general overview of the iR1200 Rugged and GPS Enabled modems. This chapter includes: General Overview Page 10 Modem Dimensions Page 11 Modem Operating Modes Page 12 General Overview ®...
  • Page 11 Modem The following diagrams outlines the dimensions of the iR1200 modem. NOTE: This diagram depicts the dimensions of the iR1200 modem and should not be used as a template for mounting the modem. Please see the insert in the back of this installation guide for a copy of the mounting template.
  • Page 12: Modem Operating Modes

    Overview Modem Operating Modes The iR1200 provides the following data connection modes: • Packet Data: A wireless modem connection used for accessing the Internet, sending and receiving e-mail, and transferring small files over the packet data network using standard IP protocols.
  • Page 13: Installation Procedures

    Connect Power – Connect the AC power cables and ignition sensor cables to the mounted modem. • Power Up – Power up the modem to check for successful installation. Installation Tools The following are the recommended tools you will need to install the iR1200 modem: • • Portable Drill Hammer •...
  • Page 14: Vehicle Installation

    Vehicle Installation Vehicle Installation In this chapter, you will learn everything you need to know to install your iR1200 modem in a vehicle. This chapter includes: Mounting the iR1200 Modem Page 14 Modem Antenna Mounting Page 15 • Page 15 Installation Considerations •...
  • Page 15: Antenna Mounting

    Modem Figure 3 – iR1200 Rear Panel Layout The following table contains the steps for mounting your iR1200 data modem in a vehicle. 1 Determine a convenient location in the vehicle – either on the transmission bump or under the dashboard. If mounting the iR1200 modem on the transmission bump, ensure that the transmission housing is not affected.
  • Page 16: Mounting Modem Antenna

    FCC. Mounting Modem Antenna The following table outlines the approved antennas that can be used with the iR1200 modem. RAF4136AMM – Magnetic Antenna 2 FAD5524A – Mobile Window Antenna 3 HAF9067A –...
  • Page 17: Mounting Gps Antenna (Optional)

    Modem Mounting GPS Antenna (optional) The iR1200 GPS Enabled modem comes equipped with a connector for a GPS antenna. The following GPS antenna can be used with the iR1200 Modem: 39265-50 - Trimble Magnetic Mount Antenna The following table contains the steps for mounting a GPS antenna.
  • Page 18: Wiring Diagram

    1 Determine a cable routing plan which will allow you to connect the plug end of the DC power cable to the jack labeled POWER located on the front panel of the iR1200 modem (refer to Figure 7). 2 Locate the nearest available chassis ground mounting point and shorten the black lead to remo ve any excess cable length.
  • Page 19: Ignition Cable Installation

    (+) battery terminal. Make sure the adapter cable is connected to the main power cable red lead. Ignition Cable Installation To turn on the iR1200 modem, an ignition signal is required at the ignition connector. When installed in a vehicle, the modem receives the ignition signal from the vehicle’s ignition switch.
  • Page 20: Modem Data Cable Installation

    DTE. GPS (optional) Data Cable Installation The iR1200 GPS Enabled Modem can be connected to the host DTE equipment using a standard “straight through” 9-pin to a 9-pin serial cable. The following part can be used: 5200-C5-RFM –...
  • Page 21: Stationary Installation

    Stationary Installation Stationary Installation In this chapter, you will learn everything you need to know to install your iR1200 modem in a stationary (i.e. building/desktop) environment. This chapter includes: Mounting the iR1200 Modem Page 21 Modem Antenna Mounting Page 22 •...
  • Page 22: Antenna Mounting

    Modem Figure 3 – iR1200 Rear Panel Layout The following table contains the steps for mounting your iR1200 data modem in a stationary environment. 1 Determine a convenient location that meets the requirements for mounting (i.e. weight support, surface, etc).
  • Page 23: Mounting Modem Antenna

    • Antenna should be mount away from a high power-transmitting antenna. Mounting Modem Antenna The following types of antenna can be used with the iR1200 modem: 1 RAF4136AMM – Magnetic Antenna 2 FAD5524A – Mobile Window Antenna 3 HAF9067A – Mobile Roof Mount Antenna 4 CLR-877MU –...
  • Page 24: Mounting Gps Antenna (Optional)

    Modem Mounting GPS Antenna (optional) The iR1200 GPS Enabled modem comes equipped with a connector for a GPS antenna. The following GPS antenna can be used with the iR1200 Modem: 39265-50 - Trimble Magnetic Mount Antenna The following table contains the steps for mounting a GPS antenna.
  • Page 25: Modem Data Cable Installation

    DTE. GPS (optional) Data Cable Installation The iR1200 GPS Enabled Modem can be connected to the host DTE equipment using a standard “straight through” 9-pin to a 9-pin serial cable. The following part can be used: 5200-C5-RFM –...
  • Page 26: Verifying Installation

    Verifying Installation Verifying Installation In this chapter, you will learn how to verify that the installation of the iR1200 data modem was successful. This chapter includes: Powering Up The Modem Page 26 Communication Indicators Page 27 LED Status Indicators Page 28 Powering Up the Modem Once you have completed the installation of the modem’s hardware components and...
  • Page 27: Communication Indicators

    ON. Communication Indicators Your iR1200 Modem is equipped with LED indicators (located on the front panel) that identify various communication functions. Figure 7 – iR1200 Front Panel Layout The following table contains the descriptions of the LED indicators and their functions.
  • Page 28: Led Status Indicators

    Blinking In-range (modem is connected to the Nextel Network). Green Solid Green The modem is in use – Nextel network communication is in progress (circuit switched mode only). Vehicle ignition is off or loss of 12 volt input power.
  • Page 29: Troubleshooting

    Troubleshooting Troubleshooting In this chapter, you will learn how to troubleshoot the most common installation problems and how to resolve them. This chapter includes: Common Problems Page 29 HyperTerminal Page 30 Diagnostic Menu Page 32 Common Problems The following table outlines the most common installation issues and instructions for resolution.
  • Page 30: Hyperterminal

    HyperTerminal The HyperTerminal is a program that can be used to connect to the iR1200 modem diagnostic port and allow you to perform high-level diagnostics. Setting up HyperTerminal The following table outlines steps to setup a HyperTerminal session for the iR1200 modem: 1 From your computer, locate and select the HyperTerminal program.
  • Page 31 Troubleshooting 6 Select the appropriate communication port (typically COM1) from the “Connect Using:” drop down list then Click OK. The COM1 Properties screen appears. Select the following parameters from each of the drop down list on the Port Settings tab: •...
  • Page 32: Diagnostic Menu

    10 Once connection to the modem is successful, the iR1200 Rugged Modem Diagnostic Menu appears. Diagnostic Menu The iR1200 Modem Diagnostic Menu provides you with commands to assist with analyzing potential problems with the modem. The menu contains actions that call the modem and retrieves diagnostic information.
  • Page 33 Troubleshooting Customer Care representative. certain changes are made to the firmware and the modem needs to acquire the changes. 3 – Signal This determines Signal quality can be 0 – 100 Quality the quality of the signal. 4 – Signal This determines Signal strength can be 0 –...
  • Page 34 WARNING: We do not recommend that 0 – iR1200 Sends updates to you perform this command unless Firmware the firmware. otherwise instructed by a Nextel Update Customer Care representative. • Serial Number i – Radio Obtains •...
  • Page 35 Troubleshooting r – Register with Forces the REGISTERED Network modem to register with the Nextel network. • Hardware Part ID h – iR1200 Checks the • Serial number Config Data modem’s data • Boot Loader configuration. • Application ID...
  • Page 36: Technical Support

    Technical Support Technical Support In this chapter, you are provided with the process and information for contacting Nextel for technical support of the iR1200 modem. Customer Care Support Line Call our Customer Care support line at 1-800-639-6111 or dial 611 from your Nextel phone.
  • Page 37: Appendix A: Accessories

    Modem Appendix A: Accessories The following table lists the accessories that have been approved for use with the iR1200 modem. Please contact Nextel to order these items. Part No. Description 5000-C5-RFM Mag Mount Cellular Antenna 5010-C5-RFM Mag Mount Cellular Antenna...
  • Page 38: Appendix B: Glossary

    This appendix contains terms and definitions that are used within this manual. The glossary is meant to assist you by providing definitions for terms as they pertain to Nextel’s iR1200 data modem and is by no means exhaustive of terms that you may come across.
  • Page 39 A factory preset choice that, under normal circumstances, works best for your system. You can either accept the default or change it. Domain Name S erver. This is what converts names of domains (ex. : www.nextel.com) into IP addresses (ex. : 170.206.225.22). The DNS server that you use is generally situated with your access provider.
  • Page 40 A frequency unit equal to one cycle per second. Home Agent The carrier responsible for routing data from your home network to your computer. Nextel is your Home Agent. Internet A series of interconnected local, regional, national and international networks, linked using TCP/IP.
  • Page 41 Modem network, users register their presence with the foreign agent, and the home agent forwards the packets to the remote network. Mobile IP permits mobile devices to inform a “visited” network that it is present and then arrange to have its home network froward data to it automatically.
  • Page 42 Index waiting for a response. A program used to test whether or not a network component is available. (Point-to-Point Protocol) The most common method for connecting to the Internet. PPP provides serial line (dial-up) connectivity, authentication, compression and encryption between two computers and can handle several protocols simultaneously. Protocol Hardware and software standards that govern transmission between two computerize and communications devices.
  • Page 43 Modem The two best-know Internet protocols, often erroneously thought of as one protocol. TCP enables two hosts to establish a connection and exchange streams of data. TCP guarantees delivery of data and guarantees that packets will be delivered in the same order in which they were sent.

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