Troubleshooting Tips - NETGEAR DG834PN Reference Manual

Reference Manual for the Model DG834PN 108 Mbps RangeMax

Troubleshooting Tips

Here are some tips for correcting simple problems you may have.
Be sure to restart your network in the correct sequence.
Always follow this sequence:
Unplug and turn off the DG834PN. Turn off the computer.
1.
Plug in and turn on the DG834PN, wait two minutes.
2.
Turn on the computer.
3.
Make sure the Ethernet cables are securely plugged in.
• For each powered on computer connected to the DG834PN with a securely plugged in
Ethernet cable, the corresponding DG834PN LAN port status light will be lit. The label on the
bottom of the wireless ADSL modem router identifies the number of each LAN port.
• The Internet port status light on the wireless ADSL modem router will be lit if the phone cable
is plugged in securely to the DG834PN ADSL port and the DG834PN is turned on.
Make sure the computer & router wireless settings match exactly.
The Wireless Network Name (SSID) and security settings (WEP/WPA, MAC access control list)
of the DG834PN and wireless computer must match exactly.
Make sure the network settings of the computer are correct.
• LAN and wirelessly connected computers must be configured to obtain an IP address
automatically via DHCP. For help with this, please see the animated tutorials on the CD or the
Reference Manual Appendix C on the CD.
• Some cable modem ISPs require you to use the MAC address of the computer registered on
the account. If so, in the Router MAC Address section of the Basic Settings menu, select, "Use
this Computer's MAC Address." The router will then capture and use the MAC address of the
computer that you are now using. You must be using the computer that is registered with the
ISP. Click Apply to save your settings. Restart the network in the correct sequence.
Connecting the Router to the Internet
TM
August 2005
Wireless ADSL Modem Router
3-9