NETGEAR DG834GVSP Setup Manual
NETGEAR DG834GVSP Setup Manual

NETGEAR DG834GVSP Setup Manual

Integrated adsl modem and wireless router with voice

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Setup Manual for the
DG834GVSP Integrated
ADSL Modem and
Wireless Router with
Voice
NETGEAR, Inc.
4500 Great America Parkway
Santa Clara, CA 95054 USA
February 2006

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Summary of Contents for NETGEAR DG834GVSP

  • Page 1 Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice NETGEAR, Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA February 2006...
  • Page 2 In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
  • Page 3 Regulatory Approvals FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communica- tions.
  • Page 4: Table Of Contents

    Contents Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice Chapter 1 Connecting the Router to the Internet What’s in the Box? ......................1-1 The Router’s Front Panel ..................1-2 The Router’s Rear Panel ..................1-3 What You Need Before You Begin ..................1-4 Internet Configuration Requirements ...............1-4...
  • Page 5 Troubleshooting Internet Browsing ................2-7 Troubleshooting a TCP/IP Network Using the Ping Utility ..........2-7 Testing the LAN Path to Your Router ...............2-7 Testing the Path from Your Computer to a Remote Device ........2-8 Restoring the Default Configuration and Password ............2-9 Using the Reset Button ....................2-9 Appendix A Technical Specifications Appendix B...
  • Page 6: Connecting The Router To The Internet

    • Warranty and Support Information cards If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the product for repair. Connecting the Router to the Internet...
  • Page 7 Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice The ADSL Modem Wireless Router’s Front Panel The ADSL modem wireless router front panel shown below contains status LEDs. Figure 1-1 You can use the LEDs to verify various conditions.
  • Page 8 Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice Table 1-1. LED Descriptions (continued) On (Green) Wireless port is linked. Blink (Green) Data is being transmitted or received. 5. Wireless No wireless link. On (Green) Registered to SIP server.
  • Page 9 Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice 3. Two phone ports for connecting to telephones 4. Four Local Ethernet RJ-45 LAN ports for connecting the router to the local computers 5. Factory Default Reset push button 6.
  • Page 10: What You Need Before You Begin

    Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice What You Need Before You Begin You need to prepare the following before you can set up your router: • Active Internet service provided by an ADSL account.
  • Page 11: Smart Wizard Setup

    Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice • Manual Setup: Manually set up your ADSL modem wireless router. — This option is best if you are replacing an existing ADSL modem wireless router or are technically knowledgeable.
  • Page 12: Manual Setup

    Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice Manual Setup Use the topics and procedures below to manually set up your ADSL modem wireless router. Understanding ADSL Microfilters ADSL technology uses the same wires as your telephone service. However, ADSL adds signals to the telephone lines which create noise in the telephone service.
  • Page 13: Computers Set To Dhcp

    Internet Service Provider (ISP). 1. Connect the ADSL filter with built-in splitter, as follows: Note: If you purchased the DG834GVSP in a country where an ADSL filter is not included, you must acquire one. a. Connect the Line port of the ADSL filter/splitter to the telephone wall socket.
  • Page 14 Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice c. Connect the Phone port of the filter/splitter to the green PSTN connector on the ADSL modem wireless router.: Figure 1-5 d. You need to install a separate ADSL filter (see...
  • Page 15 Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice e. If you have voice service or plan to order it, connect a telephone to Phone Port 1 on the ADSL modem wireless router. Phone Port 1...
  • Page 16 Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice Connect the Ethernet cable from an ADSL modem wireless router LAN port to the Ethernet adapter in your computer. Figure 1-7 g. If you have more than one computer, repeat step f using a different LAN port on the ADSL modem wireless router.
  • Page 17 Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice The ADSL internet light is green, indicating you are connected to the ADSL network. Now, turn on your computer. If software usually logs you in to your Internet connection, do not run that software.
  • Page 18 In either case, use to the configuration parameters your ISP provided to assure that the configuration settings for your Internet connection are correct. 4. Test your Internet connection. From the bottom of the Setup menu, click Test. If the NETGEAR Web site does not appear within one minute, refer to Chapter 2, “Troubleshooting”.
  • Page 19: How To Manually Set Up And Test Basic Wireless Connectivity

    Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice To access the Internet from any computer connected to your ADSL modem wireless router, launch a browser such as Microsoft Internet Explorer or Netscape Navigator. You should see the ADSL modem wireless router’s Internet LED blink, indicating communication to the ISP.
  • Page 20: Implement Appropriate Wireless Security

    Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice 3. Note that the default SSID is NETGEAR. Note: The SSID of any wireless adapters must match the SSID you configure in the ADSL modem wireless router. If they do not match, you will not get a wireless connection.
  • Page 21 Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice 1-16 Connecting the Router to the Internet v1.0, February 2006...
  • Page 22: Troubleshooting

    Chapter 2 Troubleshooting This chapter gives information about troubleshooting your ADSL modem wireless router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the router on? Go to “Basic Functioning”...
  • Page 23: Power Led Not On

    Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice b. The LAN port LEDs are lit for any local ports that are connected. c. The ADSL Internet port LED is lit. If a port’s LED is lit, a link has been established to the connected device. If a LAN port is connected to a 100 Mbps device, verify that the port’s LED is green.
  • Page 24: Lan Or Adsl Internet Port Leds Not On

    Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice LAN or ADSL Internet Port LEDs Not On If either the LAN LEDs or ADSL Internet LED do not light when the Ethernet connection is made, check the following: •...
  • Page 25: Troubleshooting The Isp Connection

    Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice If the router does not save changes you have made in the Web Configuration Interface, check the following: • When entering configuration settings, be sure to click the Apply button before moving to another menu or tab, or your changes are lost.
  • Page 26: Obtaining An Internet Ip Address

    Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice ADSL Internet LED Off If the ADSL Internet LED is off, disconnect all telephones on the line. If this solves the problem, reconnect the telephones one at a time, being careful to use a microfilter on each telephone. If the microfilters are connected correctly, you should be able to connect all your telephones.
  • Page 27: Troubleshooting Pppoe Or Pppoa

    Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice • Your ISP may require a login program. Ask your ISP whether they require PPP over Ethernet (PPPoE) or PPP over ATM (PPPOA) login. • If you have selected a login program, you may have incorrectly set the Service Name, User Name and Password.
  • Page 28: Troubleshooting Internet Browsing

    Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice Troubleshooting Internet Browsing If your ADSL modem wireless router can obtain an IP address but your computer is unable to load any Web pages from the Internet: •...
  • Page 29: Testing The Path From Your Computer To A Remote Device

    Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice Pinging <IP address> with 32 bytes of data If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx...
  • Page 30: Restoring The Default Configuration And Password

    Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice Restoring the Default Configuration and Password This section explains how to restore the factory default configuration settings, changing the router’s administration password to password and the IP address to 192.168.0.1. You can erase the current configuration and restore factory defaults in two ways: •...
  • Page 31 Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice 2-10 Troubleshooting v1.0, February 2006...
  • Page 32: Technical Specifications

    Appendix A Technical Specifications This appendix provides technical specifications for the ADSL modem wireless router. Network Protocol and Standards Compatibility Data and Routing Protocols: TCP/IP, RIP-1, RIP-2, DHCP, PPPoE or PPPoA, RFC 1483 Bridged or Routed Ethernet, and RFC 1577 Classical IP over ATM Power Adapter North America: 120V, 60 Hz, input...
  • Page 33 Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice Technical Specifications v1.0, February 2006...
  • Page 34: Appendix B Related Documents

    Appendix B Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link Internet Networking and http://documentation.netgear.com/reference/enu/tcpip/index.htm TCP/IP Addressing Wireless http://documentation.netgear.com/reference/enu/wireless/index.htm Communications Preparing a Computer for http://documentation.netgear.com/reference/enu/wsdhcp/index.htm...
  • Page 35 Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice Related Documents v1.0, February 2006...

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