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Problem
The standard value is too high.
The standard value is too low.
???WHAT IS THE
PROBLEM???
A "verification failure" message
shows.
The measurement values
between the online and
benchtop turbidimeters do not
match.
The instrument update fails.
A user cannot login.
A "No valid data found"
message shows.
???WHAT IS THE
PROBLEM???
Possible cause
The wrong standard is in the
vial compartment.
There are bubbles in the
standard.
There is dirt in the vial
compartment.
The wrong standard is in the
vial compartment.
The standard value is out of
range.
The verification failed.
There is dirt or condensation on
the sample vial.
The service time expired.
There is an error with the online
turbidimeter.
The USB memory is not
connected.
The instrument update file or
script is corrupt or missing.
The copy from the USB memory
failed.
There is not enough memory to
update the instrument.
The password is wrong.
No sample ID found on the USB
memory or shared network
drive.
The sampling date, sample ID
or the date format is wrong or
cannot be read.
-BETA DRAFT-
Solution
Check the calibration standard and
calibration
on page 18.
???WHAT IS THE SOLUTION???
Clean the vial compartment
Check the calibration standard. Invert the
standard and
Do a calibration
Put the standards in ascending order. Invert
the standard, then
Do a calibration
on page 18.
•
Do a verification
on page 18 again.
•
Do a calibration
on page 18.
• If the verification and calibration
procedures do not work, then restore the
factory settings. Refer to
diagnostics information
Refer to
Safely use a sample vial
to remove dirt and condensation.
Set the bubble elimination to on. Refer to
Configure the measurement settings
on page 13.
Refer to the documentation for the online
turbidimeter.
Connect the USB flash drive. Make sure that
the file system "FAT32" is installed on the
USB memory. Set the power to off, then to
on again. Connect the USB flash drive, then
start the update procedure again.
Remove the USB memory files, then
download the files again. Connect the USB
memory to the instrument, then do the
update procedure again.
Remove large files that use too much space.
Do the update procedure again.
Delete the file from the USB memory.
Download the file again to the USB memory.
Connect the USB memory to the instrument
and start the update procedure again.
Contact technical support.
Enter the correct password. If necessary,
contact technical support.
???WHAT IS THE SOLUTION???
Refer to
Import a sample ID list
Make sure that the date is entered correctly.
Do a
on page 20.
on page 18.
Read the
on page 22.
on page 14
on page 17.
English 21
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