Troubleshooting - Fisher & Paykel RS9120W User Manual

If there is a problem with your appliance, please check the following points before
contacting your local Fisher & Paykel trained and supported service technician or the
Customer Care Centre.
Product parts and accessories can be purchased through the Fisher & Paykel Customer
Care Centre, or online at www.fisherpaykel.com (this service is available to selected
markets only).
All models
PROBLEM
Appliance does
not operate.
Light not
working.
Light and
display not
working.
Motor operates
for long
periods.
Storage
compartments
too warm.
Food freezing
in the fridge
compartment.
32

TROUBLESHOOTING

POSSIBLE CAUSES
No electricity at power
outlet.
Light not functioning.
Refrigerator not working.
Product in 'Sabbath
mode'.
Hot weather.
Frequent door openings.
Large amount of food
recently added.
Temperature control set
too low.
Doors not sealing
properly.
Temperature setting not
correct.
Frequent door openings.
Large amount of food
recently added.
Temperature setting not
correct.
Food placed directly in
front of air outlets.
WHAT TO DO
Check that the plug is correctly
connected and power switched on.
Check another appliance at the same
outlet.
Check house fuse.
The LED light cannot be serviced by
the user. Contact your Fisher & Paykel
dealer or trained and supported service
technician.
Check refrigerator is turned on at the
wall or at the isolating switch.
Press button, button and
together for 4 seconds.
Minimise door openings to allow
temperature to stabilise.
See 'Operating instructions' section.
Check that cabinet is level and gasket
seals are clean. See 'Cleaning care,
Exterior' section.
See 'Operating instructions' section.
Minimise door openings to allow
temperature to stabilise.
See 'Operating instructions' section.
Move chill sensitive foods away from the
centre back of the shelves.
button