Troubleshooting - Fisher & Paykel ACTIVESMART RF522A User Manual

If there is a problem with your appliance, check the following points before contacting your
local Fisher & Paykel trained and supported service technician or the Customer Care Centre.
Product parts and accessories can be purchased through Fisher & Paykel Customer Care
Centre or online at fisherpaykel.com (this service is available to selected markets only).
All models
PROBLEM
Appliance does
not operate
Light not
working
Motor operates
for long
periods
Storage
compartments
too warm
Food freezing
in the fridge
compartment
Unfamiliar
noises
32

TROUBLESHOOTING

POSSIBLE CAUSES
No electricity at power
outlet.
Light not functioning.
Refrigerator not working.
Hot weather.
Frequent door openings.
Large amount of food
recently added.
Temperature control set
too low.
Doors not sealing
properly.
Temperature setting not
correct.
Frequent door openings.
Large amount of food
recently added.
Temperature setting
not correct.
Food placed directly in
front of air outlets.
Cabinet not stable or level.
Freezer is defrosting.
WHAT TO DO
Check that the plug is correctly
connected and power switched on.
Check another appliance at the same outlet.
Check house fuse.
The light cannot be serviced by the user.
Contact your Fisher & Paykel trained and
supported service technician.
Check refrigerator is turned on at the
wall or at the isolating switch.
Minimize door openings to allow
temperature to stabilize.
See 'Temperature control' section.
Check that cabinet is level and gasket
seals are clean. See 'Cleaning and Care'
section.
See 'Temperature control' section.
Minimize door openings to allow
temperature to stabilize.
See 'Temperature control' section.
Move chill sensitive foods away from
the center back of the shelves.
See 'Installation Guide' of your appliance.
This is normal.