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Polycom RealPresence OTX Studio User Manual

Realpresence immersive telepresence (itp)
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USER GUIDE
6.1.0 | February 2017 | 3725-04289-005A
®
Polycom
RealPresence
Immersive Telepresence (ITP)

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Summary of Contents for Polycom RealPresence OTX Studio

  • Page 1 USER GUIDE 6.1.0 | February 2017 | 3725-04289-005A ® Polycom RealPresence Immersive Telepresence (ITP)
  • Page 2 Open Source Software Used in this Product This product may contain open source software. You may receive the open source software from Polycom up to three (3) years after the distribution date of the applicable product or software at a charge not greater than the cost to Polycom of shipping or distributing the software to you.

  • Page 3: Table Of Contents

    Pair a Previously Paired RealPresence Touch Device............9 View RealPresence Touch Device Details................9 View System Details and Connection Status for a Room System........9 Generate Touch Tones....................... 9 Adjust the Local RealPresence OTX Studio Camera............10 Call RealPresence OTX Studio Technical Support............10 Calling....................... 11 Answer a Call........................11 Decline a Call........................
  • Page 4 Clean Light Fixtures......................20 Clean Tablet........................20 Clean Back Wall Acoustic Panels..................21 Regulatory Information..................22 Important Safeguards for RealPresence OTX Studio............22 System Rating for RealPresence OTX Studio............22 Important Safeguards for RealPresence Immersive Studio..........23 System Rating for RealPresence Immersive Studio..........23 Important Safeguards for RealPresence Immersive Studio Flex........

  • Page 5: Before You Begin

    Polycom Implementation and Maintenance services provide support for Polycom solution components only. Additional services for supported third-party Unified Communications (UC) environments integrated with Polycom solutions are available from Polycom Global Services and its certified Partners. These additional services help customers successfully design, deploy, optimize and manage Polycom visual communications within their UC environments.
  • Page 6 Before You Begin logged in, you can access Polycom support personnel and participate in developer and support forums to find the latest information on hardware, software, and partner solutions topics. Polycom, Inc.

  • Page 7: Realpresence Itp Room Systems

    Polycom RealPresence OTX Studio systems provide natural video conferencing using the most robust video communications technology. The RealPresence OTX Studio system contains three 65” (165 cm) displays and 22” (56 cm) content displays built into the table on automated lifts.

  • Page 8: Polycom Realpresence Immersive Studio

    RealPresence ITP Room Systems Polycom RealPresence Immersive Studio The Polycom RealPresence Immersive Studio system is a state-of-the-art visual collaboration tool. With crisp, clean video and crystal-clear sound, RealPresence Immersive Studio systems provide natural video conferencing using the most robust video communications technology.

  • Page 9: Polycom Realpresence Immersive Studio Flex

    RealPresence Immersive Studio Flex system Holding Effective Meetings Conducting a successful meeting in a RealPresence Immersive Studio, RealPresence OTX Studio, or RealPresence Immersive Studio Flex room is easy. Because you don't have to manage cameras, microphones, speakers, remote controls, and other equipment, you can concentrate on sharing important information.

  • Page 10: Using The Polycom Realpresence Touch Device

    For more information about using RealPresence Touch for basic tasks, refer to the Polycom RealPresence Group Series Quick Tips and the Polycom RealPresence Group Series User Guide. The RealPresence Touch device is connected and powered by the Polycom installer so it will be up and running when you come into the room.

  • Page 11: Pair A Previously Paired Realpresence Touch Device

    Using the Polycom RealPresence Touch Device Pair a Previously Paired RealPresence Touch Device If your connection to a paired RealPresence Immersive Telepresence system is lost, you need to pair to that system again. Procedure 1. After the system is unpaired, you might see a "Searching" message as the device tries to pair automatically.

  • Page 12: Adjust The Local Realpresence Otx Studio Camera

    Wide so the far end will see most of the room. Call RealPresence OTX Studio Technical Support You can call Technical Support from the RealPresence Touch in a RealPresence OTX Studio system. Procedure 1. Touch Call Help Desk to call the Tech Support number.

  • Page 13: Calling

    If your administrator has configured your system to automatically decline calls, no action is required. Procedure » Touch Decline to decline an incoming call. Hold a Call You can hold an active call at any time. Procedure » Tap Hold. Polycom, Inc.

  • Page 14: Resume A Call

    800s, to host the conference call. The number of sites allowed in the call is determined by the capabilities of the bridge hosting the call. Check with your system administrator to find out how many sites are allowed in a bridged conference call. Polycom, Inc.

  • Page 15: Place A Conference Call From Contacts

    Microsoft Exchange Server. Contact your administrator to register the system. Note: Endpoints using Microsoft Office 365 accounts must be SIP-registered to Microsoft Skype for Business Server in order to join calendar meetings. Polycom, Inc.

  • Page 16: View Scheduled Meetings On The Calendar

    Procedure 1. On the Home screen, select an Overbooked time slot on the calendar. 2. Decide which meeting you want to join and tap Join to call into the meeting. Polycom, Inc.

  • Page 17: Content

    Stop Sharing Content from VisualBoard You can share content from a computer that is connected to your RealPresence Immersive Studio or RealPresence OTX Studio system. Connect Your Computer to the Room System To share content, you must connect your computer to the RealPresence Immersive Studio or RealPresence OTX Studio system.

  • Page 18: Share Content With A Realpresence Immersive Studio Or Realpresence Immersive Studio Flex System

    To show content, you can use the RealPresence Touch to launch the VisualBoard application on the paired room system. The content displays on the room system touch monitor, where you can make annotations on the content. ® For information on using the VisualBoard application to annotate content, refer to Polycom VisualBoard ™ ®...

  • Page 19: Stop Sharing Content From Visualboard

    Stop Sharing Content from VisualBoard After sharing content from VisualBoard, you can choose to stop showing content. Procedure 1. On the RealPresence Touch , tap Content. 2. Under VisualBoard, tap Stop Content. The content from VisualBoard is no longer showing. Polycom, Inc.

  • Page 20: Recommended Cleaning Procedures

    To prevent staining, ink should be removed as soon as possible. Do not use paint thinners, naphtha, or solvent-based fluids. 2. Rinse and wipe the laminate surfaces dry after cleaning. Clean Camera Cluster Enclosure and Shield You can clean the camera cluster enclosure and shield with water and a neutral detergent. Polycom, Inc.

  • Page 21: Clean Carpet

    For spots and spills, wipe the excess liquid immediately with a clean cloth or sponge, and let the leather air dry. If further cleaning is necessary, sponge the entire leather surface with clean, lukewarm water. Let the leather air dry; never use a hair dryer or other heat source to dry leather. Polycom, Inc.

  • Page 22: Clean Power Pockets

    Clean Light Fixtures Clean the lenses with a dry cloth only. Procedure » Turn off the power and then wipe the fixtures with a soft, lint-free cloth. Clean Tablet Keep the touch device free of dirt and dust. Polycom, Inc.

  • Page 23: Clean Back Wall Acoustic Panels

    » If the acoustic panel fabric becomes soiled, gently rub the affected areas with a clean, lint-free cloth and warm soapy water. Test all cleaning procedures on a small inconspicuous area. Do not immerse the panels in water. Do not rub wet ink as this may cause smudging. Polycom, Inc.

  • Page 24: Regulatory Information

    Important Safeguards for RealPresence Immersive Studio ▪ Important Safeguards for RealPresence Immersive Studio Flex This section covers important safeguards and the system rating for RealPresence OTX Studio and RealPresence Immersive Studio systems. Important Safeguards for RealPresence OTX Studio Regulatory notices describe safety and legal considerations for using the RealPresence OTX Studio system.

  • Page 25: Important Safeguards For Realpresence Immersive Studio

    Please disconnect all before servicing. The main system consists of three independent electronics rack units which are considered “pluggable equipment.” The room lighting system is considered to be “permanently connected equipment.” Polycom, Inc.

  • Page 26: Important Safeguards For Realpresence Immersive Studio Flex

    The main system consists of one electronics rack unit which is considered “pluggable equipment.” The room lighting system is considered to be “permanently connected equipment.” EMERGENCY DISCONNECT ▪ In the event of an emergency, power to the system may be disconnected by turning off the POWER DISCONNECT switch installed in the room. Polycom, Inc.

This manual is also suitable for:

Realpresence immersive studio flexRealpresence immersive studio

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