Troubleshooting; Introduction; Possible Failures - John Lewis JLBIWM1403 User Manual

Troubleshooting

Warning! Refer to Safety
chapters.

Introduction

First try to find a solution to the problem (refer
to the table). If the problem persists, contact the
Authorised Service Centre.
With some problems, the acoustic
signals operate and the display shows an
alarm code:
• - The appliance does not fill with water
properly.

Possible failures

Problem
The programme does not start. Make sure that the mains plug is connected to the mains socket.
The appliance does not fill with
water properly.
Washing Machine User Manual
Possible solution
Make sure that the appliance door is closed.
Make sure that there is not a damaged fuse in the fuse box.
Make sure that the Start/Pause button has been pressed.
If the delay start is set, cancel the setting or wait for the end of countdown.
Deactivate the Child Lock function if it is on.
Make sure that the water tap is open.
Make sure that the pressure of the water supply is not too low. For this infor-
mation, contact your local water authority.
Make sure that the water tap is not clogged.
Make sure that the filter of the inlet hose and the filter of the valve are not
clogged. Refer to "Care and cleaning".
• - The appliance does not drain the
water.
• - The appliance door is open or not
closed correctly. Please check the door!
• - The mains supply is unstable. Wait until
the mains supply is stable.
• - No communication between electronic
elements of the appliance. Switch off and switch
on again.
Warning! Deactivate the
appliance before you do the
checks.
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