Troubleshooting; Introduction - John Lewis JLBIWM1404 User Manual

Troubleshooting

Warning! Refer to Safety
chapters.

Introduction

The appliance does not start or it stops during operation.
First try to find a solution to the problem (refer to the table). If the problem persists, contact the
Authorised Service Centre.
Warning! Deactivate the appliance before carrying out any check.
In case of major problems, the acoustic signals operate, the display shows an alarm
code and the Start/Pause button may flash continuously:
• - The mains supply is unstable. Wait until the mains supply is stable.
• - No communication between electronic elements of the appliance. Switch it off and switch on
again. The programme was not finished properly or the appliance stopped too early. If the alarm code
appears again, contact the Authorised Service Centre.
• - The anti-flood device is on. Disconnect the appliance and close the water tap. Contact the
Authorised Service Centre.
• - The appliance does not fill with water properly. After the proper check, start the appliance
again by pressing Start/Pause button the appliance tries to resume the cycle . If the error persists the
alarm code will appear again.
• - The appliance does not drain the water.
• - The appliance door is open or not closed correctly. Please check the door!
If the appliance is overloaded, remove some items from the drum and/or hold the
door shut while touching the Start/Pause button until the indicator
flashing (see the picture below).
Washing Machine User Manual
stops
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