Answering A Call; Call Hold And Resume; Multiple Calls On Hold; Microphone Mute - Polycom SoundPoint IP 501 SIP User Manual

Answering a Call

Using the Handset:
Pick up the handset.
Directories Conference
Using Hands-Free Speakerphone Mode:
Services
Press or with the handset on hook
press the line key (
Call Lists
incoming call, or the Answer soft key .
Buddy Status
Using the Headset:
My Status Directories Conference
Pressing will answer the call through
Redial
an optionally connected headset. If head-
Services
set memory mode is enabled, pressing the
line key (
Call Lists
In all cases, the active call will appear
Buddy Status
on the display showing call duration and
destination.
3 DEF
3
My Status
DEF
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6
MNO
6

Call Hold and Resume

Redial
Services
MNO
9
WXYZ
9
During a call, press
Call Lists
WXYZ
key. The call will be placed on hold and
#
this will be indicated on the display. Press
Buddy Status
the Resume soft key to retrieve the call.
My Status
Redial

Multiple Calls on Hold

If multiple calls are on hold on a single line
key, use the arrow keys to switch between
the calls then press the Resume soft key to
retrieve the desired call. If more than two
calls are on hold on a single key, an indica-
tion will appear on the display, for example
"2/3" shows that this is the second call out
of three calls.

Microphone Mute

During a call, press
phone lights up and a flashing microphone
on the display indicates that the other party
(parties) cannot hear you.
Microphone Mute applies to all modes:
handset, headset, and hands-free.
) opposite the
1 2
ABC
1 2
ABC
4 5
GHI JKL
4 5
Sel Sel
GHI JKL
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7 8
PQRS TUV
7 8
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PQRS TUV
Services
Del Del
0
* OPER
0
) will do the same.
Services
Call Lists
OPER
Call Lists
Menu
Buddy Status
Messages
Buddy Status
My Status
Do Not Disturb
Redial
My Status
or the Hold soft
Redial Hold Hold
1
1
4
GHI
4
GHI
7
PQRS
7
PQRS
*
. The LED on the
Directories Conference
Services
Call Lists
Buddy Status
My Status
3
DEF
3
DEF
6
MNO
6
MNO
9
WXYZ
9
WXYZ
#
1 2
ABC
1 2
1 2
ABC
1 2
ABC
ABC
1 2
ABC
1 2
4 5
GHI JKL
4 4 5 5
GHI JKL
4 5
ABC
GHI JKL
GHI JKL
4 5
GHI JKL
7 8
4 5
PQRS TUV
7 8
7 8
PQRS TUV
7 8
PQRS TUV
GHI JKL
PQRS TUV
0
OPER
*
0
7 8
PQRS TUV
7 8
0
OPER
*
0
OPER
ABC 2 3 DEF
2 3
PQRS TUV
OPER
ABC DEF
0
OPER
*
0
5 6
JKL MNO
5 6
OPER
JKL MNO
8 9
TUV WXYZ
8 9
TUV WXYZ
0
OPER
#
0
If calls are on hold on more than one line
OPER
key, the details of the calls on any line key
can be viewed by pressing that line key and
holding it down for a few seconds. If a line
key is pressed briefly, the first call on hold
on that line key will be retrieved.
You can still hear all other parties while
Mute is enabled.
To turn off Microphone Mute, press
again.
1
1
7
4
GHI
Sel Sel
Del Del
Menu
Incoming calls may be ignored
Messages
by pressing the Reject soft key or
during ringing. Note
Do Not Disturb
that Do Not Disturb stays active
when the call is dropped and will
Hold Hold
remain so until toggled off.
3
DEF
3
Sel Sel
3
DEF
3
DEF
DEF
3
DEF
3
6
MNO
6 6
MNO
6
DEF
Del Del
MNO
MNO
6
MNO
9
6
WXYZ
9
9
WXYZ
9
WXYZ
MNO
WXYZ
Menu
#
9
WXYZ
9
#
Messages
WXYZ
#
Do Not Disturb
Hold Hold
2 3
ABC DEF
2 3
ABC DEF
5 6
JKL MNO
Sel Sel
Sel Sel
Sel Sel
Del Del
Del Del
Del Del
Menu
Menu
Menu
Messages
Messages
Do Not Disturb
Messages
Do Not Disturb
Do Not Disturb
Hold Hold
Hold Hold
Hold Hold
Sel Sel
Del Del
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Menu
Services
Messages
Call Lists
Do Not Disturb