Grandstream Networks GXP2130 User Manual
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Grandstream Networks GXP2130 User Manual

Enterprise ip phone
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See also: Administration Manual , User Manual
Grandstream Networks, Inc.
GXP2130/GXP2140/GXP2160
Enterprise IP Phone User Guide
GXP2130/GXP2140/GXP2160 USER GUIDE

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Summary of Contents for Grandstream Networks GXP2130

  • Page 1 Grandstream Networks, Inc. GXP2130/GXP2140/GXP2160 Enterprise IP Phone User Guide GXP2130/GXP2140/GXP2160 USER GUIDE...

  • Page 2: Table Of Contents

    CONNECTING YOUR PHONE ......................15 GXP2200EXT MODULE ........................16 SAFETY COMPLIANCES ........................17 WARRANTY ............................17 GETTING TO KNOW GXP2130/GXP2140/GXP2160 ....... 19 IDLE SCREEN ............................. 19 USING THE KEYPAD .......................... 25 MAKING PHONE CALLS........................27 HANDSET, SPEAKER AND HEADSET MODE ................27 MULTIPLE SIP ACCOUNTS AND LINES ..................
  • Page 3 CONNECTING TO A BLUETOOTH EARPHONE ................ 40 BT ON AND BT OFF ........................40 UNPAIRING AND DISCONNECTING A BLUETOOTH DEVICE ..........40 USB Connection (Pending)........................41 RESTORE FACTORY DEFAULT SETTINGS ........... 42 EXPERIENCING THE GXP2130/GXP2140/GXP2160 ......43 GXP2130/GXP2140/GXP2160 USER GUIDE Page 3 of 43...
  • Page 4 Table of Tables GXP2130/GXP2140/GXP2160 User Manual Table 1: GXP2130 /GXP2140/GXP2160 FEATURES IN A GLANCE ............9 Table 2: GXP2130/ /GXP2140/GXP2160 COMPARISON GUIDE .............. 10 Table 3 GXP2130 TECHNICAL SPECIFICATIONS ..................10 Table 4: GXP2140 TECHNICAL SPECIFICATIONS ................... 11 Table 5: GXP2160 TECHNICAL SPECIFICATIONS ................... 13 Table 6: GXP2130/GXP2140/GXP2160 EQUIPMENT PACKAGING ............

  • Page 5: Document Purpose

    DOCUMENT PURPOSE This User Guide describes the basic concept and tasks necessary to use and configure your GXP2130/GXP2140/GXP2160. This document will cover the topic of phone installation, making basic calls and connecting phone to devices. To learn the advanced features and configurations, please latest “GXP2130/GXP2140/GXP2160...

  • Page 6: Gui Interface Examples

    1. Screenshot of Login Page 2. Screenshots of Status Pages 3. Screenshots of Accounts Pages 4. Screenshots of Settings Pages 5. Screenshots of Network Pages 6. Screenshots of Maintenance Pages 7. Screenshots of Phonebook Pages GXP2130/GXP2140/GXP2160 USER GUIDE Page 6 of 43...

  • Page 7: Gnu Gpl Information

    GXP2130/GXP2140/GXP2160 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 8: Welcome

    2.8 inch TFT Color LCD, 4 programmable context-sensitive soft keys, 4-way voice conference and EHS with Plantronics headsets. Also, this series can support up to 3 lines for GXP2130, 4 lines for GXP2140 and 6 lines for GXP2160. The GXP2130/GXP2140/GXP2160 delivers superior HD audio quality, rich and...

  • Page 9: Product Overview

    PRODUCT OVERVIEW FEATURE HIGHTLIGHTS Table 1: GXP2130 /GXP2140/GXP2160 FEATURES IN A GLANCE  3 lines  2.8 inch (320x240) TFT color LCD  4 programmable soft keys GXP2130  8 programmable Multi-Purpose Keys  4-way conference  4 lines ...

  • Page 10: Gxp2130/Gxp2140/Gxp2160 Technical Specifications

    Table 2: GXP2130/ /GXP2140/GXP2160 COMPARISON GUIDE Features GXP2130 GXP2140 GXP2160 LCD Display 480 x 272 480 x 272 320x240 Backlight Number of Lines Programmabl e Hard Keys Programmabl e Soft Keys Yes, Extension Module up to 4 EXT Boards, GXP2130/GXP2140/GXP2160 TECHNICAL SPECIFICATIONS...

  • Page 11: Table 4: Gxp2140 Technical Specifications

    Temperature 32-104℉ / 0～40℃, 10-90% (non- condensing) Humidity Package Content GXP2130 phone, handset with cord, base stand, universal power supply, network cable, Quick Start Guide Compliance FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024, EN60950-1, AS/NZS CISPR22 Class B...
  • Page 12 Max power consumption: 6W (without GXP2200EXT), 10W(with 4 cascaded GXP2200EXTs ) Physical Dimention: 222mm (W) x 210mm (L) x 93mm (H); Unit weight: 0.98kg; Package weight: 1.55kg ℉ / 0～40℃, Temperature 32-104 10-90% (non- condensing) Humidity GXP2130/GXP2140/GXP2160 USER GUIDE Page 12 of 43...

  • Page 13: Table 5: Gxp2160 Technical Specifications

    AES based secure configuration file, SRTP, TLS, 802.1x media access control Multi-language English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia, Spanish, Turkish Upgrade/Provisioning Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or GXP2130/GXP2140/GXP2160 USER GUIDE Page 13 of 43...
  • Page 14 Humidity Package Content GXP2160 phone, handset with cord, base stand, universal power supply, network cable, Quick Start Guide Compliance FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024, EN60950-1, AS/NZS CISPR22 Class B GXP2130/GXP2140/GXP2160 USER GUIDE Page 14 of 43...

  • Page 15: Installation

    Handset Port Headset Port RJ9 headset connector port (supporting EHS with Plantronics headset) USB Port USB port connecting a USB flash drive. (not on GXP2130 ) LAN Port 10/100/1000Mbps RJ-45 port connecting to Ethernet PC Port 10/100/1000Mbps RJ-45 port connecting to PC...

  • Page 16: Gxp2200Ext Module

    3. Connect the GXP2200EXT board to the GXP2140 via EXT port using the RJ11-RJ11 cable provided; 4. Install the phone stand on the GXP2140 and the GXP2200EXT board; 5. Power up the GXP2140. The GXP2200EXT board will show the booting up screen with version information and connecting status; GXP2130/GXP2140/GXP2160 USER GUIDE Page 16 of 43...

  • Page 17: Safety Compliances

    SAFETY COMPLIANCES The GXP2130/GXP2140/GXP2160 phone complies with FCC/CE and various safety standards. The GXP2130/GXP2140/GXP2160 power adapter is compliant with the UL standard. Use the universal power adapter provided with the GXP2130/GXP2140/GXP2160 package only. The manufacturer’s warranty does not cover damages to the phone caused by unsupported power adapters.
  • Page 18 Grandstream reserves the right to remedy warranty policy without prior notification. Warning: Use the power adapter provided with the phone. Do not use a different power adapter as this may damage the phone. This type of damage is not covered under warranty.

  • Page 19: Getting To Know Gxp2130/Gxp2140/Gxp2160

    GETTING TO KNOW GXP2130/GXP2140/GXP2160 IDLE SCREEN GXP2130/GXP2140/GXP2160 screen displays differently depending on whether the phone is idle or in use (active). The following figures show the idle screen of GXP2130/GXP2140/GXP2160. Figure 2: GXP2130 Idle Screen Figure 3: GXP2140 Idle Screen...

  • Page 20: Table 9: Lcd Display Definitions

    Figure 4: GXP2160 Idle Screen The following table describes the items displayed on the GXP2130/GXP2140/GXP2160 idle screen. Table 9: LCD DISPLAY DEFINITIONS Displays the current date and time. It can be synchronized with DATE AND TIME Internet time servers. Shows the status of network. It will indicate whether the network is NETWORK ICON down or starting.
  • Page 21 Redials the last dialed number when there is existed dialed call log. Note: If GMI application is used for GXP2130/GXP2140/GXP2160, the softkey for GMI application will show up in the default idle screen as configured.(GMI application is pending.) The softkeys are context sensitive and will change depending on the call status of the phone.

  • Page 22: Gxp2130/2140/2160 Lcd Icons

    To park the call, press the "CallPark" softkey and select a UCM61xx) green MPK to park the call on available parking lot. Table 10: GXP2130/GXP2140/GXP2160 LCD ICONS Network Status. OFF - Network connection is up ON - Network connection is down DND Status.
  • Page 23 The current call is an incoming call Outgoing Call. The current call is an outgoing call Call On Hold. OFF - No call on hold ON – Call on hold Call Connect. OFF - No call GXP2130/GXP2140/GXP2160 USER GUIDE Page 23 of 43...
  • Page 24 Handset Volume Down Call screen icon. Handset volume is decreasing Ringtone Volume Down Call screen icon. The volume of ringtone is decreasing Ringtone Volume Up Call screen icon. The volume of ringtone is increasing GXP2130/GXP2140/GXP2160 USER GUIDE Page 24 of 43...

  • Page 25: Using The Keypad

    Ringtone Volume Down Call screen icon. The volume of ringtone is decreasing VOC status Call screen icon. OFF - VOC is off. ON - VOC is on. USING THE KEYPAD Figure 5: GXP2130 Keyboard GXP2130/GXP2140/GXP2160 USER GUIDE Page 25 of 43...

  • Page 26: Table 11: Gxp2130/Gxp2140/Gxp2160 Keypad Buttons

    Figure 6: GXP2140 Keyboard Figure 7: GXP2160 Keyboard Table 11: GXP2130/GXP2140/GXP2160 Keypad Buttons Contacts. Press to view and edit contact information. Hold. Press to put call on hold or resume the call. Mute. Press to mute or unmute the call.

  • Page 27: Making Phone Calls

    GXP2160 can support up to 6 independent SIP accounts; GXP2140 can support up to 4 independent SIP accounts; GXP2130 can support up to 3 independent SIP accounts. Each account is capable of independent SIP server, user and NAT settings. Each of the line buttons is "virtually" mapped to an individual SIP account.

  • Page 28: Completing Calls

    If the target number appears on the list, user could select the number by Up/Down key and dial out. GXP2130/GXP2140/GXP2160 has predefined call feature code (the first digit is *). When user enter * as the first digit of target number, the phone will list all feature codes as candidates.
  • Page 29 REDIAL;  By default, # can be used as SEND to dial the number out. Users could disable it by setting "User # as Dial Key" to "No" from Web GUI->Account X->Call Settings; GXP2130/GXP2140/GXP2160 USER GUIDE Page 29 of 43...

  • Page 30: Making Calls Using Ip Addresses

    Quick IP Call Mode: The GXP2130/GXP2140/GXP2160 also supports Quick IP Call mode. This enables the phone to make direct IP calls using only the last few digits (last octet) of the target phone's IP address. This is possible only if both phones are under the same LAN/VPN.

  • Page 31: Answering Phone Calls

    Press the Menu button and select "Preference" using navigation keys;  Press Menu button again to get into Preference options;  When "Do Not Disturb" is highlighted, press Left/Right key to disable/enable DND;  Press “Save” soft key to save the change. GXP2130/GXP2140/GXP2160 USER GUIDE Page 31 of 43...

  • Page 32: During A Phone Call

    During an active call, press the MUTE button to mute/unmute the microphone. The LCD will show the Mute icon on the top of screen, when the call is muted. CALL TRANSFER GXP2130/GXP2140/GXP2160 supports Blind Transfer, Attended Transfer and Auto-Attended Transfer.  Blind Transfer.

  • Page 33: 4-Way/ 5-Way Conferencing

     To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains. 4-WAY/ 5-WAY CONFERENCING GXP2130 can host up to 4-way conference call with other parties (PCMU/PCMA). GXP2140/GXP2160 can host up to 5-way conference call. ...
  • Page 34 Or  Users could press the EndCall soft key or simply hang up the call to terminate the conference call. GXP2130/GXP2140/GXP2160 supports Easy Conference Mode, which can be used combined with the traditional way to establish the conference. ...

  • Page 35: Voice Messages (Message Waiting Indicator)

    SHARED CALL APPEARANCE (SCA) The GXP2130/GXP2140/GXP2160 phone supports shared call appearance by Broadsoft standard. This feature allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared line. When there is an incoming call designated for the SCA group, all of the members of the group will be notified of an incoming call and will be able to answer the call from the phone with the SCA extension registered.

  • Page 36: Call Features

    "Shared Line". If the user requires more shared call appearances, the user can configure multiple line buttons to be "shared line" buttons associated with the account. CALL FEATURES The GXP2130/GXP2140/GXP2160 supports traditional and advanced telephony features including caller ID, caller ID with caller Name, call forward and etc. Table 12: CALL FEATURES Block Caller ID (for all subsequent calls) ...
  • Page 37 Cancel Busy Call Forward. To cancel the busy call forward:  Off hook the phone;  Dial *91;  Hang up the call. Delayed Call Forward. To set up delayed call forward:  Off hook the phone; GXP2130/GXP2140/GXP2160 USER GUIDE Page 37 of 43...
  • Page 38 Dial *92 and then enter the number to forward the call;  Press OK softkey or SEND key. Cancel Delayed Call Forward. To cancel the delayed call forward:  Off hook the phone;  Dial *93;  Hang up the call. GXP2130/GXP2140/GXP2160 USER GUIDE Page 38 of 43...

  • Page 39: Connecting To Devices

    USB and Bluetooth devices. EHS HEADSET The GXP2130/GXP2140/GXP2160 supports normal RJ11 headset and Plantronics EHS headset. To use Plantronics EHS headset, go to the GXP2130/GXP2140/GXP2160 web GUI->Settings->Audio Control: Headset Type. Select "Plantronics EHS" and reboot the phone to take effect.

  • Page 40: Pairing Gxp2140/Gxp2160 With A Bluetooth Device

    OFF” soft key appears, the Bluetooth is in use and user could answer the incoming call via Bluetooth. UNPAIRING AND DISCONNECTING A BLUETOOTH DEVICE In the Bluetooth settings, highlight the Bluetooth device ID and press “Disconnect”/”Unpair” soft key to disconnect/unpair the Bluetooth device. GXP2130/GXP2140/GXP2160 USER GUIDE Page 40 of 43...

  • Page 41: Usb Connection (Pending)

    USB Connection (Pending). GXP2130/GXP2140/GXP2160 USER GUIDE Page 41 of 43...

  • Page 42: Restore Factory Default Settings

    Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider.

  • Page 43: Experiencing The Gxp2130/Gxp2140/Gxp2160

    Thank you again for purchasing Grandstream IP phone, it will be sure to bring convenience and color to both your business and personal life. GXP2130/GXP2140/GXP2160 USER GUIDE Page 43 of 43...

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