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HP ENVY 14 Maintenance And Service Manual

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HP ENVY 14 Notebook PC
Maintenance and Service Guide

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  • Page 1 HP ENVY 14 Notebook PC Maintenance and Service Guide...
  • Page 2 Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ... 1 2 External component identification ... 5 Top ... 5 Button ... 5 Keys ... 6 Lights ... 7 TouchPad ... 8 Display ... 9 Front ... 10 Left side ... 11 Right side ... 12 Bottom components ...
  • Page 6 Component replacement procedures ... 35 Service tag ... 35 Computer feet ... 36 Battery ... 36 Mass storage device ... 38 WLAN module ... 41 RTC battery ... 44 Memory module ... 46 Battery connector board ... 47 Top cover ... 49 Keyboard ...
  • Page 7 7 Backup and recovery ... 82 Recovery discs ... 83 Performing a system recovery ... 84 Recovering using the dedicated recovery partition ... 84 Recovering using the recovery discs ... 84 Backing up your information ... 85 Using Windows Backup and Restore ... 85 Using system restore points ...
  • Page 8 viii...

  • Page 9: Product Description

    Product description Category Description Product Name HP ENVY 14 Notebook PC Processors Intel® Core i7-2820QM 2.30-GHz (turbo up to 3.40-GHz) processor (1600-MHz FSB, 8.0- MB L3 cache, Quad Core, 45 W) Intel Core i7-2720QM 2.20-GHz (turbo up to 3.30-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache, Quad Core, 45 W) Intel Core i7-2630QM 2.00-GHz (turbo up to 2.90-GHz) processor (1333-MHz FSB, 6.0-MB L3 cache,...
  • Page 10 2048-MB (2048-MB × 1 or 1024-MB × 2, 1333-MHz) Supports 6.35-cm (2.5-in) hard drives (HD) and solid-state drives (SSD), in 9.5-mm (.37-in) and 7.0- mm (.28-in) thicknesses Customer-accessible Serial ATA Accelerometer (HP Mobile Data Protection System 3D) Supports the following single hard drive configurations: ● 750-GB (7200-rpm) ●...
  • Page 11 Category Description Optical drive Fixed with eject button on the keyboard area Serial ATA 9.5-mm slot load Does not support 8-cm media Supports a DVD±RW and CD-RW Super Multi Double-Layer Combo Drive Audio and video 2 dual-array Integrated omnidirectional digital microphones with beam-forming, echo-cancellation, noise-suppression software IDT92HD80 HD audio Supports Microsoft Premium Requirements...
  • Page 12 Description Full-size (14.5 in), backlit, island-style keyboard control for backlight brightness TouchPad with gesture support (HP-defined, scroll, pinch, zoom) Taps enabled by default 90-W (BFR/PFC-free) slim travel AC adapter with localized cable plug support for use in all countries and regions except India (3-wire plug with ground pin, supports 3-pin DC connector)

  • Page 13: External Component Identification

    5 seconds to turn off the computer. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide.

  • Page 14: Keys

    Keys Item Component Windows logo key Windows applications key Action keys Optical drive eject key Chapter 2 External component identification Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with the b key or the esc key. Displays the Windows Start menu.

  • Page 15: Lights

    Lights Item Component TouchPad light Power light Mute light Wireless light Description ● Amber: The TouchPad is off. ● Off: The TouchPad is on. ● White: The computer is on. ● Blinking white: The computer is in the Sleep state. ●...

  • Page 16: Touchpad

    TouchPad Item Component TouchPad light TouchPad zone Left TouchPad button Right TouchPad button Chapter 2 External component identification Description Turns the TouchPad on and off. Quickly double-tap the TouchPad light to turn the TouchPad on and off. Moves the pointer and selects or activates items on the screen.

  • Page 17: Display

    Display Item Component WLAN antennas (2)* Internal microphones (2) Webcam Webcam light *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.

  • Page 18: Front

    Front Item Component Speakers (2) Bluetooth compartment Digital Media Slot Chapter 2 External component identification Description Produce sound. Contains a Bluetooth device. Supports the following digital card formats: ● MultiMediaCard ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity Memory card ●...

  • Page 19: Left Side

    Left side Item Component Optical drive USB ports (2) Audio-out (headphone) jack/Audio-in (microphone) jack Audio-out (headphone) jack Description Reads and writes to an optical disc. CAUTION: Do not insert 8-cm optical discs into the optical drive. This can cause damage to the computer. Connect optional USB devices.

  • Page 20: Right Side

    Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive. NOTE: For information on HP ProtectSmart Hard Drive Protection, refer to the HP Notebook Reference Guide. Connects an optional USB 3.0 device and provides enhanced USB power performance.
  • Page 21 Item Component Battery light (10) Power connector Description ● Off: The computer is running on battery power. ● Blinking amber: The battery has reached a low battery level, a critical battery level, or there is a battery error. ● Amber: A battery is charging. ●...

  • Page 22: Bottom Components

    Bottom components Item Component Memory module/wireless module compartment Vents (3) Accessory battery connector Battery cover release latch Battery bay Chapter 2 External component identification Description Contains the memory module slot. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.

  • Page 23: Illustrated Parts Catalog

    Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. Item Component Product name Serial number (s/n) Part number/Product number (p/n) Description This is the product name affixed to the front of the computer.
  • Page 24 Item Component Warranty period Model description Chapter 3 Illustrated parts catalog Description This number describes the duration of the warranty period for the computer. This is the alphanumeric identifier used to locate documents, drivers, and support for the computer.

  • Page 25: Computer Major Components

    Computer major components Computer major components...
  • Page 26 Item Description 14.5-in, LED, HD, AntiGlare, flush glass display assembly (includes display panel cable, webcam/ microphone module and cable, and 2 WLAN antenna cables and transceivers): SVA display assembly for use only with Beats Edition computer models SVA display assembly for use only with standard computer models Keyboard (includes keyboard cable and keyboard light cable): For use only with Beats Edition computer models: ●...
  • Page 27 Item Description ● For use in Germany ● For use in India ● For use in Italy ● For use in Latin America ● For use in the Netherlands ● For use in Portugal ● For use in Russia ● For use in Saudi Arabia ●...
  • Page 28 Item Description Includes: (9a) Battery cover (9b) Memory module/wireless module compartment cover NOTE: (10) DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe (includes cable, connector board, and retention rails) (11) System board equipped with Intel 6 series express chipset, Intel HM65 PCH, Radeon HD 6630M graphics subsystem with 1024-MB of discrete video memory (includes replacement thermal material) Thermal Material Kit (not illustrated, includes replacement thermal pads...
  • Page 29 Item Description (16) Battery connector board (includes cable) (17) Battery: 8-cell, 59-Wh, 2.00-Ah, Li-ion battery 6-cell, 62-Wh, 2.80-Ah, Li-ion battery (18) Hard drive (includes hard drive bracket): 750-GB, 7200-rpm 640-GB, 7200-rpm 500-GB, 7200-rpm 320-GB, 7200-rpm Solid-state drive (includes solid-state drive bracket): 128-GB mSATA solid-state drive 80-GB mSATA solid-state drive 160-GB SATA solid-state drive...

  • Page 30: Door Kit

    Door Kit Item Description Door Kit: For use only with Beats Edition computer models: For use only with standard computer models: Includes: Memory module/wireless module compartment cover Battery cover Chapter 3 Illustrated parts catalog Spare part number 661376-001 661375-001...

  • Page 31: Mass Storage Devices

    Mass storage devices Item Description Hard drive (includes hard drive bracket and screws): 750-GB, 7200-rpm 640-GB, 7200-rpm 500-GB, 7200-rpm 320-GB, 7200-rpm 160-GB SATA solid-state drive (includes solid-state drive bracket) mSATA solid-state drive: 128-GB mSATA solid-state drive 80-GB mSATA solid-state drive DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe (includes cable, connector board, and retention rails) Hard Drive Hardware Kit (not illustrated, includes hard drive bracket...

  • Page 32: Miscellaneous Parts

    Miscellaneous parts Description AC adapter: 90W PFC RC/V EM HP Smart AC adapter 90W PFC HP Smart AC adapter 90W travel AC adapter HDMI to VGA adapter Power cord: For use in Argentina For use in Italy For use in Australia...

  • Page 33: Sequential Part Number Listing

    Sequential part number listing Spare part Description number 490371-001 Power cord for use in North America 490371-011 Power cord for use in Australia 490371-021 Power cord for use in Europe, the Middle East, and Africa 490371-031 Power cord for use in the United Kingdom and Singapore 490371-061 Power cord for use in Italy 490371-081...
  • Page 34 Keyboard for use only with standard computer models in Denmark, Finland, and Norway (includes keyboard cable and keyboard light cable) 608383-001 Screw Kit 608385-001 Cable Kit (includes the Bluetooth module cable) 609947-001 90W PFC RC/V EM HP Smart AC adapter 616072-001 90W travel AC adapter Chapter 3 Illustrated parts catalog...
  • Page 35 Spare part Description number 619400-001 Keyboard for use only with Beats Edition computer models in the United States (includes keyboard cable and keyboard light cable) 619400-031 Keyboard for use only with Beats Edition computer models in the United Kingdom and Singapore (includes keyboard cable and keyboard light cable) 619400-041 Keyboard for use only with Beats Edition computer models in Germany (includes keyboard cable...
  • Page 36 4096-MB memory module (PC3, 12800, 1600-MHz) 641672-001 320-GB, 7200-rpm hard drive (does not include hard drive bracket) 644240-001 90W PFC HP Smart AC adapter 653339-001 Intel Core i3-2330M 2.20-GHz processor (1333-MHz FSB, 3.0-MB L3 cache, Dual Core, 35 W; includes replacement thermal material)
  • Page 37 Spare part Description number 654165-001 14.5-in, LED, HD, AntiGlare, flush glass SVA display assembly for use only with standard computer models (includes display panel cable, webcam/microphone module and cable, and 2 WLAN antenna cables and transceivers) 654166-001 14.5-in, LED, HD, AntiGlare, flush glass SVA display assembly for use only with Beats Edition computer models (includes display panel cable, webcam/microphone module and cable, and 2 WLAN antenna cables and transceivers) 654169-001...

  • Page 38: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 39: Drive Handling

    Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 40 CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

  • Page 41: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
  • Page 42 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 43: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 67 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.

  • Page 44: Computer Feet

    Computer feet The computer feet are adhesive-backed rubber pads. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below. Battery Description 8-cell, 59-Wh, 2.00-Ah, Li-ion battery 6-cell, 62-Wh, 2.80-Ah, Li-ion battery Before disassembling the computer, follow these steps: Shut down the computer.
  • Page 45 Remove the battery cover. The battery cover is included in the Door Kit, spare part numbers 661376-001 (for use only with Beats Edition computer models) and 661375-001 (for use only with standard computer models). Slide the right battery release latch (1) to unlock the battery. Slide and hold the left battery release latch (2) to release the battery.

  • Page 46: Mass Storage Device

    Mass storage device NOTE: The mass storage device spare part kit does not include a bracket or screws. Description Hard drive: 750-GB, 7200-rpm 640-GB, 7200-rpm 500-GB, 7200-rpm 320-GB, 7200-rpm 160-GB SATA solid-state drive mSATA solid-state drive: 128-GB mSATA solid-state drive 80-GB mSATA solid-state drive Hard Drive Hardware Kit (includes hard drive bracket and screws) Before removing the mass storage device, follow these steps:...
  • Page 47 Remove the mass storage device: Remove the four Phillips PM2.0×2.83 screws that secure the mass storage device to the computer. Use the tab (1) to slide the mass storage device to the right and disconnect it from the system board. Lift the mass storage device (2) out of the mass storage device bay.
  • Page 48 Remove the mass storage device bracket (2). The mass storage device bracket and screws are included in the Hard Drive Hardware Kit, spare part number 608373-001. NOTE: Select computer models are equipped with an mSATA solid-state drive. This drive is located beneath the hard drive.

  • Page 49: Wlan Module

    Remove the mSATA solid-state drive by pulling the drive away from the slot at an angle. Reverse this procedure to reassemble and install the mass storage device. WLAN module Description Intel Centrino Advanced-N 6230 WLAN module Intel Centrino Ultimate-N 6300 WLAN module CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices...
  • Page 50 Slide the memory module/wireless module compartment cover (2) toward the back of the computer until the tabs on the cover disengage from the slots in the base enclosure. Remove the memory module/wireless module compartment cover. The memory module/wireless module compartment cover is included in the Door Kit, spare part numbers 661375-001 (for use only with Beats Edition computer models) and 661376-001 (for use only with standard computer models).
  • Page 51 Disconnect the WLAN antenna cables from the terminals on the WLAN module. NOTE: The 1/black WLAN antenna cable is connected to the WLAN module 1/Main/Tr1 terminal. The 2/gray WLAN antenna cable is connected to the WLAN module 2/Aux/Tr2 terminal. If a 3/yellow antenna cable is present, it is connected to the 3/Tr3 terminal. Remove the two Phillips PM2.0×2.83 screws that secure the WLAN module to the system board.

  • Page 52: Rtc Battery

    Remove the WLAN module by pulling the module away from the slot at an angle. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module.
  • Page 53 Remove the battery cover and battery (see Remove the memory module/wireless module compartment cover (see on page 41). Remove the RTC battery: Disconnect the RTC battery cable from the system board. Remove the RTC battery from the system board. The RTC battery is attached to the system board with double-sided tape.

  • Page 54: Memory Module

    Memory module Description 4096-MB memory module (PC3, 12800, 1600-MHz) 8196-MB memory module (PC3, 10600, 1333-MHz) 4096-MB memory module (PC3, 10600, 1333-MHz) 2048-MB memory module (PC3, 10600, 1333-MHz) Before removing a memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 55: Battery Connector Board

    Battery connector board Description Battery connector board (includes cable) Before removing the battery connector board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 56 Release the battery charger board (5) as far as the power cable allows. Swing the rear edge of the battery charger board (1) up and forward until it rests upside down in the battery bay. Disconnect the power extension cable (2) from the battery charger board. Remove the battery charger board (3).

  • Page 57: Top Cover

    Top cover NOTE: The top cover spare part kit includes the power button board and cable and TouchPad and cable. Description For use only with Beats Edition computer models For use only with standard computer models Before removing the top cover, follow these steps: Shut down the computer.
  • Page 58 Remove the four Phillips PM2.0×3.92 screws that secure the top cover to the computer in the battery bay. Turn the computer right side up, with the front toward you. Open the computer as far as it will open. Lift the front edge of top cover (1) until the TouchPad cable is accessible. Release the ZIF connector to which the TouchPad cable is attached, and then disconnect the cable (2) from the system board.
  • Page 59 Release the ZIF connector to which the keyboard cable is attached, and then disconnect the cable (5) from the system board. Remove the top cover. Reverse this procedure to install the top cover. Component replacement procedures...

  • Page 60: Keyboard

    Keyboard NOTE: The keyboard spare part kit includes a keyboard cable and a keyboard light cable. For use in country or region: ● For use in Belgium ● For use in Brazil ● For use in Canada ● For use in Denmark, Finland, and Norway ●...
  • Page 61 Before removing the keyboard, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

  • Page 62: Audio/Usb Board

    Slide the keyboard (2) back at an angle until the tabs on the front edge of keyboard disengage from the slots in the top cover. Remove the keyboard. Reverse this procedure to install the keyboard. Audio/USB board Description Audio/USB board (includes cable) Before removing the audio/USB board, follow these steps: Shut down the computer.

  • Page 63: Bluetooth Module

    Remove the Phillips PM2.5×3.82 screw (4) that secures the audio/USB board to the base enclosure. Remove the audio/USB board (5) and cable. Reverse this procedure to install the audio/USB board and cable. Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 608385-001.

  • Page 64: Solid-State Drive Connector Board

    Remove the Bluetooth module: Disconnect the Bluetooth module cable (1) from the solid-state drive connector board. Release the grounding tape (2) that secures the Bluetooth module to the base enclosure. Release the Bluetooth module cable (3) from the routing clips and channel built into the base enclosure.
  • Page 65 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery cover and battery (see following components: Hard drive (see Mass storage device on page Memory module/wireless module compartment cover (see Top cover (see Top cover on page...

  • Page 66: Optical Drive

    Optical drive Description DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe (includes cable, connector board, and retention rails) Before removing the optical drive, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 67 Open the computer as far as it will open. Remove the four Phillips PM2.0×2.82 screws (1) that secure the optical drive to the base enclosure. Remove the optical drive (2). If it is necessary to replace the optical drive retention rails: Remove the four Philllips PM2.0×2.82 screws (1) that secure the retention rails to the optical drive.

  • Page 68: Power Connector Cable

    If it is necessary to replace the optical drive connector board: Remove the Philllips PM2.0×2.82 screw (1) that secures the connector board to the optical drive. Remove the connector board (2). Reverse this procedure to install the optical drive cable. Power connector cable Description Power connector cable...
  • Page 69 Remove the power connector cable: Disconnect the power extension cable (1) from the battery connector board. Release the power extension cord (2) from the system board. (The power extension cord is attached to the system board with double-sided tape.) Disconnect the power connector cable (3) from the system board. Release the power connector (4) from the alignment clip built into the base enclosure.

  • Page 70: System Board

    System board NOTE: The system board spare part kit includes replacement thermal material. Replacement thermal material is also available in the Thermal Material Kit, spare part number 634366-001. Description System board equipped with Intel 6 series express chipset, Intel HM65 PCH, Radeon HD 6630M graphics subsystem with 1024-MB of discrete video memory Before removing the system board, follow these steps: Shut down the computer.
  • Page 71 Release the ZIF connector to which the solid-state drive connector board cable is attached, and then disconnect the cable (2) from the system board. Disconnect the display panel cable (1) from the system board. Disconnect the power connector cable (2) from the system board. Disconnect the power extension cable (3) from the battery connector board.
  • Page 72 Release the power extension cord (4) from the system board. (The power extension cord is attached to the system board with double-sided tape.) Remove the five Phillips PM2.5×3.83 screws that secure the system board to the base enclosure. Lift the left side of the system board (1) until it rests at an angle. Chapter 4 Removal and replacement procedures...

  • Page 73: Fan/Heat Sink Assembly

    Remove the system board (2) by sliding it up and to the left at an angle. Reverse this procedure to install the system board. Fan/heat sink assembly Description Fan/heat sink assembly (includes replacement thermal material) NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer.
  • Page 74 Disconnect the battery charger board ribbon cable from the system board (see board on page Remove the top cover (see Disconnect the optical drive cable from the system board (see Remove the system board (see Remove the fan/heat sink assembly: Turn the system board upside down with the front toward you.

  • Page 75: Processor

    Reverse this procedure to install the fan/heat sink assembly. Processor NOTE: The processor spare part kit includes replacement thermal material. Replacement thermal material is also available in the Thermal Material Kit, spare part number 634366-001. Description Intel Core i7-2820QM 2.30-GHz (turbo up to 3.40-GHz) processor (1600-MHz FSB, 8.0- MB L3 cache, Quad Core, 45 W) Intel Core i7-2720QM 2.20-GHz (turbo up to 3.30-GHz) processor (1600-MHz FSB, 6.0- MB L3 cache, Quad Core, 45 W)
  • Page 76 Before removing the processor, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

  • Page 77: Speakers

    Reverse this procedure to install the processor. Speakers Description Speakers (include cable) Before removing the speakers, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 78: Display Assembly

    Remove the speakers (3). Reverse this procedure to install the speakers. Display assembly NOTE: The display assembly spare part kit includes a display panel cable, webcam/microphone module and cable, and 2 WLAN antenna cables and transceivers. Description 14.5-in, LED, HD, AntiGlare, flush glass SVA display assembly for use only with Beats Edition computer models 14.5-in, LED, HD, AntiGlare, flush glass SVA display assembly for use only with standard computer models...
  • Page 79 Remove the display assembly: Close the computer. Turn the computer upside down, with the front toward you. Disconnect the wireless antenna cables (1) from the WLAN module. Release the wireless antenna cables from the routing clips (2) built into the base enclosure. Release the grounding tape (3) that secures the WLAN antenna cables to the base enclosure.
  • Page 80 Remove the display assembly (5). Reverse this procedure to reassemble the display assembly. Chapter 4 Removal and replacement procedures...

  • Page 81: Setup Utility (Bios)

    Setup Utility (BIOS) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 82: Navigating And Selecting In Setup Utility

    Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in a list or to toggle a field—for example an Enable/Disable field—use either the arrow keys or ●...

  • Page 83: Exiting Setup Utility

    Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 84: Downloading A Bios Update

    Do not shut down the computer or initiate Sleep or Hibernation. Do not insert, remove, connect, or disconnect any device, cable, or cord. Access the page on the HP Web site that provides software for your computer: Windows 7—Select Start > Help and Support > Maintain.
  • Page 85 NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Updating the BIOS...

  • Page 86: Specifications

    Specifications Computer specifications Dimensions: Width Depth Height (front to back) Weight: Input power Operating voltage Operating current Temperature Operating (writing to optical disc) Nonoperating Relative humidity Operating Nonoperating Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) Shock Operating Nonoperating...

  • Page 87: 14.5-Inch, Sva Display Specifications

    Nonoperating NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 14.5-inch, SVA display specifications Dimensions Width Height Diagonal Number of colors Contrast ratio Brightness Backlight Character display Total power consumption Viewing angle Metric U.S.

  • Page 88: Hard Drive Specifications

    Hard drive specifications Dimensions Height Width Weight Interface type Transfer rate Security Seek times (typical read, including setting) Single track Average Maximum Logical blocks Disk rotational speed Operating temperature *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

  • Page 89: Dvd±Rw And Cd-Rw Super Multi Double-Layer Combo Drive Specifications

    DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM Transfer mode Read: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE...

  • Page 90: Backup And Recovery

    Backup and recovery Recovery after a system failure is as good as your most recent backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.

  • Page 91: Recovery Discs

    (purchased separately) to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site. If you use an external optical drive, it must be connected directly to a USB port on the computer, not to a USB port on an external device, such as a USB hub.

  • Page 92: Performing A System Recovery

    Note the following when performing a system recovery: ● You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up the computer.

  • Page 93: Backing Up Your Information

    Backing up your information You should back up your computer files on a regular schedule to maintain a current backup. You can back up your information to an optional external hard drive, a network drive, or discs. Back up your system at the following times: ●...

  • Page 94: Using System Restore Points

    Using system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes. NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.

  • Page 95: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 96: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway The People's Republic of China South Korea Sweden Switzlerland Taiwan The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 97: Recycling

    When you remove these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiai.org.
  • Page 98 Perform the following steps: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 99 Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
  • Page 100 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
  • Page 101 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Display...
  • Page 102 Remove the backlight from the backlight frame. Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

  • Page 103: Index

    Index Symbols/Numerics processor product description 1 removal 67 spare part numbers 20, 67 AC adapter, spare part numbers 24, 26, 28 accessory battery connector 14 action keys 6 antenna, locations 9 audio, product description 3 audio-in jack location 11 audio-out jack location 11 audio/USB board removal 54...
  • Page 104 grounding guidelines 31 guidelines equipment 34 grounding 31 packaging 33 transporting 33 workstation 33 hard drive precautions 31 product description 2 removal 38 spare part numbers 21, 23, 28, 38 specifications 80 Hard Drive Hardware Kit, spare part number 21, 23, 25, 38 HDMI port location 12 HDMI to VGA adapter, spare part...
  • Page 105 product name 1 security 4 serviceability 4 video 3 wireless 3 product name 1, 15, 35 product number 15, 35 protective cover, spare part numbers 24, 28 removal/replacement preliminaries 30 procedures 35 right-side components 12 RJ-45 jack location 12 RTC battery removal 44 spare part number 21, 25, 44 Screw Kit, spare part number 24,...

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Envy 14-2100Envy 14B5t05ua

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