Troubleshooting - Hunter Memphis User Manual

Troubleshooting

Fan doesn't work
• Make sure power switch is on.
• Pull the pull chain to make sure
it is on.
• Push the motor reversing switch
firmly left or right to ensure that
it is engaged.
• Check the circuit breaker to
ensure the power is turned on.
• Make sure the blades spin freely.
• Turn off power from the circuit
breaker, then loosen the canopy
and check all the connections
according to the wiring diagram
on pages 9.
• Check the plug connection in
the switch housing.
Excessive wobbling
• Make sure the blades are
properly installed on the
blade iron posts.
• Turn the power off, support
the fan carefully, and check
that the hanger ball is
properly seated.
• Use the provided balancing
kit and instructions to balance
the fan.
Remote control of fan is erratic
• Make sure the battery is
installed correctly.
• Install a fresh battery.
Transmitter only works when
held at close range
• Change battery.
M3592-01 • 12/14/15 • © 2015 Hunter Fan Company
Noisy Operation
• Make sure the blades are
properly installed on the
blade iron posts.
• Check to see if any of the
blades are cracked. If so, replace
all of the blades.
If you have multiple remotes or
multiple remote-controlled fans
installed on the same circuit
breaker and you are experiencing
interference or faulty operation of
your remote controls, please go to
www.HunterFan.com/FAQs
and click "How do I properly install
multiple remote-controlled fans?"
for information on how to correct
this issue.
18
www.HunterFan.com
1.888.830.1326
Wireless Issues
• Reset the Wi-Fi module by
removing the battery door.
Press and hold the reset
button for 5 seconds. The fan
and light LEDs will flash once
the module has been reset.
Use of the HomeKit logo means that an electronic
accessory has been designed to connect specifically
to iPod, iPhone, or iPad, respectively, and has been
certified by the developer to meet Apple performance
standards. Apple is not responsible for the operation
of this device or its compliance with safety and
regulatory standards. Please note that the use of
this accessory with iPod, iPhone, or iPad may affect
wireless performance.
Compatible with iOS 7.1 or higher / Android 4.3 or higher
Android and Google Play are trademarks of Google Inc.
Apple logo is a trademark of Apple, Inc.
App store is a service mark of Apple, Inc.