Troubleshooting - Pentair AUTOTROL 460i Installation And Operation Instructions Manual

TROUBLESHOOTING

Your water conditioning system is designed and manufactured for efficient, low maintenance service. However, if problems do
occur, this section provides a list of possible causes and solutions. You can solve some problems yourself, such as low salt in the
salt storage tank or a blown household fuse. However, some problems require installer or dealer assistance.
IMPORTANT: Service procedures that require the water pressure to be removed from the system are marked with a !. To
remove water pressure from the system, put the bypass valve or three-valve bypass into the bypass position and
open the backwash drain valve (the sixth valve back from the control) with a screwdriver. Restore system water
pressure when the service work
is completed.
Problem
Clock does not display time of day.
Clock does not display correct time
of day.
Time display continues to advance.
Time display shows something
other than time of day.
No water flow display when water
is flowing.
Control regenerates at wrong time
of day.
Timer stalled in regeneration
cycle.
Continuous regeneration.
Camshaft does not stop at the end
of regeneration.
Control will not regenerate
automatically or when button is
pressed
6 • AUTOTROL
460i and 460TC Control System Installation and Operation Instructions
Cause
Transformer cord unplugged.
No electric power at outlet.
Defective transformer.
Defective circuit board.
Outlet operated by switch.
Incorrect voltage or frequency (Hz).
Power outages.
Defective time set switch.
Electrical interference.
Defective circuit board.
Bypass valve in bypass.
Meter probe disconnected or not fully connected to
meter housing.
Restricted meter turbine rotation due to foreign
matter in meter.
Defective meter probe.
Defective circuit board.
Power outages.
Clock set incorrectly.
Motor dead.
Motor runs backwards.
No electric power at outlet.
Broken gear.
Defective switch.
Air leak in brine connections.
Binding of camshaft.
Water pressure greater than 125 psi during
regeneration.
Defective circuit board.
Broken switch activator on gear.
Defective switch.
Electric cord unplugged.
No electric power at outlet.
Defective motor.
Broken gear.
Binding in gear train.
Defective switch.
Solution
Connect power.
Repair outlet or use working outlet.
Replace transformer.
Replace timer.
Use outlet not controlled by switch.
Replace timer with one of correct voltage and
frequency (Hz).
Reset clock.
Replace timer.
Disconnect power to unit. Restore power and reset
time of day display.
Replace timer.
Shift bypass valve to not-in-bypass position.
Fully insert probe into meter housing.
!
Remove meter housing, free up turbine and flush
with clean water. Do not disassemble turbine from
meter housing. Turbine should spin freely. If not
!
replace meter.
Replace timer.
Replace timer.
Reset clock to correct time of day.
Reset clock to correct time of day.
Replace timer.
Replace timer.
Repair outlet or use working outlet.
Replace timer.
Replace timer.
Check all junction points and make appropriate
corrections.
Remove foreign object obstruction from valve discs
or camshaft.
! !
Install pressure regulator.
Replace timer.
Replace timer.
Replace timer.
Connect power.
Repair outlet or use working outlet.
Replace timer.
Replace timer.
Replace timer.
Replace timer.