Further Inquiries - Crestron ST-1550 Operation Manual

SmarTouch STS Touchpanels
16 • • SmarTouch STS: Touchpanels
SmarTouch STS Touchpanel Toubleshooting (Continued)
POSSIBLE
TROUBLE
CAUSE(S)
Touchpanel Touchpanel RF ID is
does not not set to match the RF
function and ID assigned in the
RF LED on SmarTouch system
ST-CP program.
illuminates,
but COM or
IR LEDs do
not illuminate.
Touchpanel Standby or power down
display is timeout has elapsed.
dark. Power is not applied to
the touchpanel.
Touchpanel Screen brightness or
display is contrast is improperly
dark or too set.
light.
Touchpanel Compressed graphics
exhibits slow take time to
operation. decompress.

Further Inquiries

If after reviewing this Operations Guide for the SmarTouch STS Touchpanel, you
cannot locate specific information or have questions, please take advantage of
Crestron's award winning technical support team by calling:
•
In the US and Canada, call Crestron's corporate headquarters at
1-888-CRESTRON [1-888-273-7876] or 1-201-767-3400.
•
In Europe, call Crestron International at +32-15-50-99-50.
•
In Asia, call Crestron Asia at +852-2341-2016.
•
In Latin America, call Crestron Latin America at +525-574-15-90.
For local support from exclusive Crestron factory-trained personnel call:
•
In Australia, call Soundcorp at +613-941-61066.
•
In New Zealand, call Amber Technologies at +649-410-8382.
Crestron ST-1550 & ST-1550C
CORRECTIVE ACTION
Verify that RF ID match. Refer to "Interface"
in this Operations Guide and RF ID
parameters assigned in the program.
Touch screen to reactivate.
Verify that power is properly applied and all
connections are made.
Hold a finger to the touchscreen for more
than 10 seconds as power is applied. The
display sets the brightness and contrast to a
safe value.
If there are no memory problems,
decompressed graphics decrease the
drawing time of panel pages.
Operations Guide - DOC. 5803