Empire Comfort Systems DVC20IN31-1 Installation Instructions And Owner's Manual

Empire Comfort Systems DVC20IN31-1 Installation Instructions And Owner's Manual

Direct vent gas fireplace heater

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INSTALLER:
Leave this manual with the appliance.
CONSUMER:
Retain this manual for future reference.
WARNING
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death or
property damage.
— Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
Do not try to light any appliance.
Do not touch any electrical switch; do
not use any phone in your building.
Leave the building immediately.
Immediately call your gas supplier
from a neighbor's phone. Follow the
gas supplier's instructions.
If you cannot reach your gas supplier,
call the fire department.
— Installation and service must be
performed by a qualified installer,
service agency or the gas supplier.
DANGER
A barrier designed to reduce the risk of burns from the
hot viewing glass is provided with this appliance and shall
be installed for the protection of children and other at-risk
individuals.

INSTALLATION INSTRUCTIONS

AND OWNER'S MANUAL
HOT GLASS
WILL
CAUSE BURNS.
DO NOT TOUCH
GLASS
UNTIL COOLED.
NEVER
ALLOW CHILDREN
TO TOUCH GLASS.

DIRECT VENT

GAS FIREPLACE HEATER
FIREPLACE
INSERT MODELS
DVC(20,26,28)IN31(N,P)-1
DVC(20,26,28)IN71(N,P)-1
This appliance may be installed into a listed
wood-burning fireplace in an aftermarket,
permanently located, manufactured home
(USA only) or mobile home, where not
prohibited by state or local codes.
This appliance is only for use with the type
of gas indicated on the rating plate. This
appliance is not convertible for use with
other gases, unless a certified kit is used.
GAS-FIRED
UL FILE NO. MH30033
This fireplace is design
certified in accordance
with American National
Standard/CSA Standard
ANSI Z21.88/CSA 2.33
and by Underwriters
Laboratories as a Direct
Vent Gas Fireplace
Heater and shall be
installed according to
these instructions.
Page 1

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Summary of Contents for Empire Comfort Systems DVC20IN31-1

  • Page 1: Installation Instructions

    INSTALLATION INSTRUCTIONS AND OWNER’S MANUAL INSTALLER: DIRECT VENT GAS FIREPLACE HEATER Leave this manual with the appliance. CONSUMER: FIREPLACE Retain this manual for future reference. INSERT MODELS DVC(20,26,28)IN31(N,P)-1 WARNING DVC(20,26,28)IN71(N,P)-1 FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in serious injury, death or property damage.
  • Page 2: Table Of Contents

    TABLE OF CONTENTS SECTION PAGE Before You Start ............................3 Carton Contents & Hardware Pack ......................4 Specifications ............................. 5 Homeowner Reference Information ......................5 Accessories ..............................6 Introduction ..............................8 Fireplace Insert Dimensions ........................10 Minimum Fireplace Opening Dimensions ....................11 Mantel and Trim Clearances ........................11 Gas Supply ...............................
  • Page 3: Before You Start

    BEFORE YOU START Preparation WARNING This fireplace insert and its components are safe when installed in accordance with this Installation Manual. Report any parts Read and follow these safety precautions prior to operat- damaged in shipment to your dealer. Do not install the fireplace ing this appliance.
  • Page 4: Carton Contents & Hardware Pack

    CARTON CONTENTS & HARDWARE PACK Rockwool NOTE: Ships as flat part REQUIRED when using a remote receiver Quantity Supplied Index Description Location Number Fireplace Insert In carton Barrier Screen Assembly Front of Insert Warning Label Plate In envelope Restrictor Plate In envelope Log Set Inside Insert firebox...
  • Page 5: Specifications

    SPECIFICATIONS DVC20IN(3,7) DVC26IN(3,7) DVC28IN(3,7) Input BTU/Hr Maximum 19,500 20,500 26,000 26,000 27,500 28,500 Input BTU/Hr Minimum 15,000 14,500 20,000 17,000 21,000 18,500 KWH (Maximum) 5.37 5.95 7.54 7.54 7.98 8.27 KWH (Minimum) 5.36 6.38 5.36 Orifice 1.30mm 1.55mm 2.60mm Air Shutter Opening 1/2 inch open 1/8 inch open 1/2 inch open...
  • Page 6: Accessories

    ACCESSORIES SURROUNDS (REQUIRED) DVC20IN DVC26IN DVC28IN Black Bronze Black Bronze Black Bronze 3 x 6 x 1 DS2063BL DS2063BZ DS2663BL DS2663BZ DS2863BL DS2863BZ 3 x 6 x 1 Bottom Cover C203BL C203BZ C263BL C263BZ C283BL C283BZ 3 x 6 x 2-1/4* DS2063DBL DS2063DBZ 3 x 6 x 2-1/4 Bottom Cover...
  • Page 7 ACCESSORIES Venting Kits Description Contents High Wind Round Cap, Flashing, connectors, and clamps. DVKI2P Vertical Vent Kit 17-1/2’ Recommended when installing to an existing round fireplace chimney pipe. DVK35 Vent Extension Kit 35 foot flex vent extension section with 2 connectors and 4 clamps Two 3-inch diameter X 35-feet long lengths of Flex venting, High SD46DVACL33 High Wind Vertical Vent Kit...
  • Page 8: Introduction

    Due to high temperatures, the appliance should be located been reduced, this general rule may not apply. Confirm orifice out of traffic and away from furniture and draperies. size with Empire Comfort Systems. • Only trim kit(s) supplied by the manufacturer shall be used in the installation of this appliance.
  • Page 9 INTRODUCTION Warranty Information Any alteration of the original design, installed other than as shown in these instructions or use with a type of gas not shown on the rating plate is the responsibility of the person and company making the change. The warranty will be voided by, and the warranter disclaims any responsibility for the following actions: •...
  • Page 10: Fireplace Insert Dimensions

    FIREPLACE INSERT DIMENSIONS INTAKE FLUE 3” Dia. 3” Dia. 3” 3” 3 / ” 6” 1 / ” DVC20IN DVC20IN with 1-inch with Deep DVC26IN DVC28IN INDEX DIMENSION DESCRIPTION Surround Surround LETTER Dimensions in Inches Surround Height 23-1/4 23-1/4 26-1/4 28-1/4 Surround width with 3-inch wide Surround Legs Surround width with 6-inch wide Surround Legs...
  • Page 11: Minimum Fireplace Opening Dimensions

    MINIMUM FIREPLACE OPENING DIMENSIONS 8” MIN. DIA. FLUE Dimensions (in inches) REQUIRED Model Height Front Depth Rear Width B Width D 14-7/8 with 1-inch deep surround DVC20IN 18-1/2 28-1/4 17-1/4 13-5/8 with 2-1/4 inch deep surround DVC26IN 21-1/2 31-1/4 16-5/8 DVC28IN 23-1/2 34-1/4...
  • Page 12: Gas Supply

    GAS SUPPLY If the factory-built fireplace has no gas access hole(s) provided, Use the following gas connectors: an access hole of 1.5 inch (37.5 mm) or less may be drilled — ANSI Z21.24 Appliance Connectors of Corrugated Metal through the lower sides or bottom of the firebox in a proper Tubing and Fittings.
  • Page 13 GAS SUPPLY Installing a New Main Gas Shut-Off Valve Checking Manifold Pressures Each appliance must have its own manual gas shut-off valve Both Propane and Natural gas valves have a built-in pressure located in the vicinity of the fireplace. Where none exists, or regulator in the gas valve.
  • Page 14: Fireplace Preparation

    FIREPLACE PREPARATION Before You Start 8” DIAMETER FLUE (MIN.) Before installing, read these instructions and the Vent Kit Instructions to ensure proper installation. Consult local Building Codes before beginning the Installation. INTERIOR BAFFLES, NOTICE: Cutting the sheet metal parts of an existing SMOKE SHIELDS, AND fireplace in order to install the fireplace insert is prohibited.
  • Page 15: Venting

    VENTING Vent System Installation Precautions NOTICE: The minimum vertical vent rise is 10 feet and the Before installing vent kits, read these instructions and the Vent Kit maximum vertical vent rise is 35 feet. These dimensions are Instructions to ensure installation. Consult local Building Codes measured from the starting collars of the unit to the end of the before beginning the Installation.
  • Page 16: Installation

    INSTALLATION Connect the Vent Pipe & Install the Fireplace Insert Level the insert from side to side and front to back. 10. If necessary, use the leveling bolts included in the instruction CAUTION pack. Screw the legs into the nuts installed in the bottom of the insert.
  • Page 17: Installation Diagram

    INSTALLATION DIAGRAM ROUND TERMINATION CAP DVKI2P KIT NOTE: LONG EXTENSION (INCLUDES CO-AXIAL TUBE FOR INLET ADAPTER AND FLASHING) CONNECTION VENT CLAMPS DVKI2P FLASHING SHOWN. IF A LARGER OR DIFFERENT CONFIGURATION IS REQUIRED, A FIELD-BUILT VERSION (BUILT TO LOCAL CODES) IS ACCEPTABLE. USE HIGH-TEMP SEALANT ON VENT CONNECTIONS...
  • Page 18: Vertical Termination

    VERTICAL TERMINATION Determining Minimum Vent Height Above the Roof. Vertical Applications The Gas Fireplace Insert has been approved for vertical WARNING installations up to 35 feet in height (top of insert to cap). Major U.S. building codes specify minimum chimney height General Maintenance above the roof top.
  • Page 19: Surround Installation

    VERTICAL TERMINATION Optional Inlet Air Restrictor Plate Installation An optional air restrictor plate is included in the instruction packet. Install the optional air restrictor if the fireplace insert installation requires 20 to 35 feet vertical venting, or is in high- wind area.
  • Page 20: Alternate On/Off Switch Installation

    ALTERNATE ON/OFF SWITCH INSTALLATION WIRING THE FIREPLACE Insert ON/OFF switch into side panel then attach wire assembly from valve terminals. CAUTION Remove the desired switch knockout on the side surround panel, then install the ON/OFF switch. Disconnect remote controls if you are absent for extended Connect the low voltage wires from the gas valve to the time periods.
  • Page 21 ALTERNATE ON/OFF SWITCH INSTALLATION Cast Iron Surrounds Cast Iron Surrounds require a surround adaptor kit. See page 6 for kit information. Find the coiled low voltage wire assembly and ON/OFF switch located in the instruction packet. 2a. Attach the flag terminal ends to the “TH/TP”...
  • Page 22: Barrier Screen Installation

    BARRIER SCREEN INSTALLATION NOTICE: Do not handle barrier screen or door assembly with Once the lower return flange on the back of the barrier is your bare hands! (Always Wear Gloves) place against the glass door fame, gently lift the barrier screen up about 3/8 of an inch, push inward on the barrier, Grasp and hold the barrier screen assembly at an angle as then release and lock the lower return flange between the...
  • Page 23: Blower Information

    BLOWER INFORMATION The appliance, when installed must be electrically connected and grounded in accordance with local codes or, in the absence of local codes, with the current CSA C22.1 Canadian Electrical Code. U.S. Installations, follow local codes and the National Electrical Code, ANSI/NFPA No.
  • Page 24: Log Identification

    LOG IDENTIFICATION Part Number Front View Top View Description DVC20IN DVC(26,28)IN Log A 36934 36938 Log B 36557 36559 Log C 36556 36558 36558 Log D 36936 36936 Log E 36935 36939 Page 24 36561-5-0817...
  • Page 25: Log Placement

    LOG PLACEMENT Before you begin: This fireplace insert is supplied with a set of five ceramic fiber logs. Do not handle these logs with your bare hands. Always wear gloves to prevent skin irritation from ceramic fibers. After handling logs, wash your hands gently with soap and water to remove any traces of fiber.
  • Page 26 LOG PLACEMENT Install Log A. It will be centered left to right and placed all the way to the back of the firebox, on top of the rear log support. NOTICE: DVC20IN models incorporate two small tabs in the rear log support that keep the back log positioned correctly. DVC26IN models have one small tab in the rear log support to ensure the back log is in the correct position.
  • Page 27 LOG PLACEMENT Locate Log B. It will have two locator pin holes on the bottom flat surface. Align the two holes with the two left pins on the burner assembly. Make sure this log is not raised up off of the burner. The flat bottom surface must be completely resting flat on the top of the burner surface.
  • Page 28 LOG PLACEMENT Install Log C. It will also have two locator pin holes on the bottom flat surface. Align these two holes with the two right pins on the burner assembly. Make sure this log is not raised up off of the burner. The flat bottom surface must be completely resting flat on the top of the burner surface.
  • Page 29 LOG PLACEMENT Add Log D by placing the locator pin hole on the bottom of the twig with the pin on top of the center right log. The tip of Log D will rest on top of Log A near the right end. See image below. Top View Front View 36561-5-0817...
  • Page 30 LOG PLACEMENT Add Log E by placing the locator pin hole on the bottom of the log with the pin on top of Log A. The long branch of Log E will rest in a small groove on top of Log A. NOTICE: The flat side of the log will face the left side. This groove is near the left end of Log A. See image below.
  • Page 31 LOG PLACEMENT The log assembly is complete. Replace the glass door assembly onto the fireplace insert. 10. Secure the glass door with the two spring clamps located under the firebox. 11. Replace the barrier screen assembly. Top View Front View 36561-5-0817 Page 31...
  • Page 32: Placement Of Glowing Embers And Optional Lava Rock

    Placement of the glowing embers is for a glowing effect based on Replacement glowing embers must be purchased from a dealer the look you desire. of Empire Comfort Systems. Place just enough glowing embers on the burner to obtain an Refer to Parts List on page 47 to order glowing embers.
  • Page 33: Operating Instructions

    OPERATING INSTRUCTIONS 750 Millivolt System The OWNER should carefully read and follow these operating The standing pilot (750 millivolt system) is a continuous burning instructions at all times. Remove the barrier to view the gas pilot. The pilot remains ON even when the main burner is OFF. controls for the fireplace insert.
  • Page 34: Standing Pilot Lighting Instructions

    STANDING PILOT LIGHTING INSTRUCTIONS FOR YOUR SAFETY READ BEFORE LIGHTING WARNING If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life. A. This appliance has a pilot which must be lighted by hand. C.
  • Page 35: Standing Pilot Wiring

    STANDING PILOT WIRING For Standing Pilot Ignition Wiring: Appliance Requirements CAUTION WARNING Label all wires prior to disconnection when servicing Do not connect 110-120 V/AC to the gas control valve or the controls. Wiring errors can cause improper and dangerous appliance will malfunction and the valve will be destroyed.
  • Page 36: Standing Pilot Troubleshooting

    Pilot burning, no gas to burner, valve knob “ON”, —Check and adjust log position. See Page 25. Contact REMOTE/OFF/ON switch “ON.” Empire Comfort Systems, Inc. REMOTE/OFF/ON switch, wall switch, remote control or Debris around throat of main burner. wires defective.
  • Page 37: Ipi System Operating Instructions

    IPI ELECTRONIC SYSTEM OPERATING INSTRUCTIONS 5.25 VDC ELECTRONIC CONTROL VALVE During the operating season (or in power outage periods), The electronic control valve system includes the ability to switch the pilot from a standing pilot mode to an intermittent pilot mode. it is recommended that the pilot remain in the CPI (standing •...
  • Page 38: Ipi System Electronic System Wiring Diagram

    IPI ELECTRONIC SYSTEM WIRING DIAGRAM BLUE BLUE GREEN WHITE WHITE ORANGE CPI/IPI SWITCH ON/OFF REMOTE RECEIVER PILOT SWITCH (OPTIONAL) YELLOW + ON REMOTE WHITE - OFF ORANGE GAS CONTROL VALVE (GND) WHITE GREEN BLACK AC/DC POWER ADAPTOR BLACK ELECTRONIC CONTROL MODULE BATTERY HOLDER If any of the original wire as supplied with this unit must be CAUTION...
  • Page 39: Intermittent Pilot Lighting Instructions

    INTERMITTENT PILOT LIGHTING INSTRUCTIONS FOR YOUR SAFETY READ BEFORE LIGHTING WARNING If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life. A. This appliance has a pilot which can be lighted with the C.
  • Page 40: Intermittent Control System Troubleshooting

    INTERMITTENT CONTROL SYSTEM TROUBLESHOOTING Brief Description of the Components The gas valve is fitted with a manual HI/LO knob to allow for manual modulation of the gas outlet pressure to the appliance burner. The controls are designed to be used with either Propane or Natural Gas and can be converted by use of an OEM supplied conversion kit.
  • Page 41 INTERMITTENT CONTROL SYSTEM TROUBLESHOOTING PROBLEM OBSERVED POSSIBLE CAUSE CORRECTIVE MEASURE What To Do If You Smell Gas • Do not try to light any appliance. Gas odor during setup • Do not touch any electrical switch; • Do not use any phone in your building. Gas Leak •...
  • Page 42 INTERMITTENT CONTROL SYSTEM TROUBLESHOOTING Low gas pressure Check gas supply pressure Loose sensor wire Check wire connection Valve not grounded well Check ground connections Clogged or dirty burner ports Clean burner ports (For fireplace equipped with optional Move (optional) remote away from fireplace Burner lights but does not stay lit thermostat or thermostat remote) Room Set higher temperature on (Optional) remote/...
  • Page 43: Maintenance And Service

    Do not operate this appliance without the glass front or with a broken glass front. Have a qualified service person replace damaged glass and gasket using materials specified by Empire Comfort Systems. Do not abuse or strike the glass. CAUTION Do not use Ammonia based or abrasive cleaners on glass.
  • Page 44 MAINTENANCE AND SERVICE GLASS DOOR INSTALLATION CLEANING BURNER AND CONTROLS NOTICE: Do not handle barrier screen or door assembly with Frequency: Once annually. your bare hands! (Always Wear Gloves) By: Qualified service technician. Task: Brush or vacuum the control compartment, fireplace logs When installing the Glass Door assembly, make sure that and burner areas surrounding the logs.
  • Page 45: Insert Parts View

    INSERT PARTS VIEW WARNING Failure to position parts in accordance with these diagrams or failure to use only parts specifically approved with this appliance may result in property damage or personal injury. 36561-5-0817 Page 45...
  • Page 46: Insert Parts List

    INSERT PARTS LIST PART NUMBER INDEX DESCRIPTION DVC20IN31 DVC20IN71 DVC26IN31 DVC26IN71 DVC28IN31 DVC28IN71 22950 22950 22950 22950 22950 22950 Guide, Flue Connector 23211 23211 23211 23211 23211 23211 Vent Slide Plate Assembly R9188 R9188 R9188 R9188 R9188 R9188 Gasket, Top 36562 36562 36562...
  • Page 47 INSERT PARTS LIST PART NUMBER INDEX DESCRIPTION DVC20IN31 DVC20IN71 DVC26IN31 DVC26IN71 DVC28IN31 DVC28IN71 R2708 R2708 R2708 Igniter, Piezo R3436 R3436 R3436 R3436 R3436 R3436 Switch, Remote/Off/On 16223 16223 16223 16223 16223 16223 Spring Retainer Assembly 29382 29382 29382 Tray, Module R10947 R10947 R10947...
  • Page 48: Master Parts Distributor List

    This list changes from time to time. For the current list, please click on the Master Parts button at www.empirecomfort. com. Please note: Master Parts Distributors are independent businesses that stock the most commonly ordered Original Equipment repair parts for Heaters, Grills, and Fireplaces manufactured by Empire Comfort Systems Inc. Dey Distributing F. W. Webb Company...
  • Page 49: Important Safety Information

    IMPORTANT SAFETY INFORMATION • Installation and repair should be done by a qualified service WARNING person. The appliance should be inspected before use and at least annually by a qualified service person. More Read and follow these safety precautions prior to operat- frequent cleaning may be required due to excessive lint from ing this appliance.
  • Page 50: Safety Information For Users Of Lp-Gas

    SAFETY INFORMATION FOR USERS OF LP-GAS Propane (LP-Gas) is a flammable gas which can cause fires LP-Gas may stratify in a closed area, and the odor intensity could and explosions. In its natural state, propane is odorless vary at different levels. Since it is heavier than air, there may be and colorless.
  • Page 51: For The Homeowner

    FOR THE HOMEOWNER Empire Comfort Systems has manufactured safe, reliable heating systems since 1932. We take pride in our reputation for quality products, backed by the best sales, service and distribution network in this industry. These fireplace inserts combine our proven technologies with exceptional artistry and craftsmanship to add beauty and warmth to any home.
  • Page 52: Important Information

    Have a qualified service Television Considerations person replace damaged glass and gasket using materials specified by Empire Comfort Systems. Installing a television above a fireplace has become increasingly Do not abuse or strike the glass.
  • Page 53 IMPORTANT INFORMATION Barrier Screen Installation Once the lower return flange on the back of the barrier is placed against the glass door fame, gently lift the barrier Grasp and hold the barrier screen assembly at an angle as screen up about 3/8 of an inch, push inward on the barrier, shown in Figure A.
  • Page 54 IMPORTANT INFORMATION Glass Door Removal Installation, maintenance and repair should be done by a qualified service person. The appliance should be inspected Remove the barrier screen. Press in and up at the top before use and at least annually by a qualified service person. of the barrier frame.
  • Page 55: Standing Pilot (Dvc(20,26,28)In3 Models) Operating Instructions

    STANDING PILOT (DVC(20,26,28)IN3 MODELS) OPERATING INSTRUCTIONS Initial Lighting The OWNER should carefully read and follow these operating instructions at all times. Remove the barrier to view the gas Upon turning the gas valve on after it has been in the “OFF”...
  • Page 56: Standing Pilot (Dvc(20,26,28)In3 Models) Lighting Instructions

    STANDING PILOT (DVC(20,26,28)IN3 MODELS) LIGHTING INSTRUCTIONS FOR YOUR SAFETY READ BEFORE LIGHTING WARNING If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life. A. This appliance has a pilot which must be lighted by hand. C.
  • Page 57: Intermittent Pilot (Dvc(20,26,28)In7 Models) Operating Instructions

    INTERMITTENT PILOT (DVC(20,26,28)IN7 MODELS) OPERATING INSTRUCTIONS NOTICE: The gas control has a manual HI/LO flame adjustment The OWNER should carefully read and follow these operating instructions at all times. Remove the barrier to view the gas knob (regulator) that allows you to increase or decrease the height of the burner flame.
  • Page 58: Intermittent Pilot (Dvc(20,26,28)In7 Models) Lighting Instructions

    INTERMITTENT PILOT (DVC(20,26,28)IN7 MODELS) LIGHTING INSTRUCTIONS FOR YOUR SAFETY READ BEFORE LIGHTING WARNING If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life. A. This appliance has a pilot which can be lighted with the C.
  • Page 59: Important Safety Information

    IMPORTANT SAFETY INFORMATION WARNING Read and follow these safety precautions prior to operat- ing this appliance. Failure to follow these precautions may result in death, injury, or property damage. Do not operate this appliance without the glass door installed. WARNING Do not operate this fireplace insert with glass doors closed.
  • Page 60: Appliance Service History

    APPLIANCE SERVICE HISTORY Date Dealer Name Service Technician Name Service Performed/Notes Page 60 36561-5-0817...
  • Page 61: Warranty

    WARRANTY What Is Not Covered Empire Comfort Systems Inc. warranties this hearth product to be free from defects at the time of purchase and for the • Damages that might result from the use, misuse, or improper periods specified below. Hearth products must be installed by installation of this appliance.
  • Page 62 Empire Comfort Systems Inc. Belleville, IL If you have a general question about our products, please e-mail us at info@empirecomfort.com. If you have a service or repair question, please contact your dealer. www.empirecomfort.com Page 62 36561-5-0817...

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