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Panasonic BB-HGW700A Installation/Troubleshooting Manual

Camera management wireless vpn router
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Installation/Troubleshooting
Camera Management Wireless VPN Router
BB-HGW700A
Model No.
1 Before Using ..........................................................................2
1.1 Important Safety Instructions ....................................................................2
1.1.1 FCC and Other Information................................................................................. 3
2 Troubleshooting ....................................................................5

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Summary of Contents for Panasonic BB-HGW700A

  • Page 1 Installation/Troubleshooting Camera Management Wireless VPN Router BB-HGW700A Model No. 1 Before Using ................2 1.1 Important Safety Instructions ..............2 1.1.1 FCC and Other Information................. 3 2 Troubleshooting ..............5...
  • Page 2: Before Using

    The AC adaptor is used as the main disconnect device, ensure that the AC outlet is located/ installed near the unit and is easily accessible. Use only the included Panasonic AC adaptor. The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)
  • Page 3: Fcc And Other Information

    Routine care — wipe the unit with a soft cloth. Do not use benzine, thinner, or any abrasive powder. When you leave the unit unused for a long period of time, unplug the AC adaptor from the outlet. • If there is any trouble — consult an authorized Panasonic Factory Service Center. [For assistance, please call: 1-800-272-7033]...
  • Page 4 Installation/Troubleshooting FCC RF Exposure Warning: • To comply with FCC RF exposure requirements in uncontrolled environment: • This equipment must be installed and operated in accordance with provided instructions and a minimum 20 cm (8″) spacing must be provided between antenna and all person's body (excluding extremities of hands, wrist and feet) during wireless modes of operation.
  • Page 5: Troubleshooting

    Installation/Troubleshooting Troubleshooting Checking Connection Problem Cause and Remedy The CATV/ADSL • Check that the CATV/ADSL modem (or ONU) and this product modem (or ONU) is are connected. connected but the WAN • Check that the power of the CATV/ADSL modem and this product indicator is off (or ONU) are turned on.
  • Page 6 Installation/Troubleshooting Setup Pages Display Problem Cause and Remedy The Top Page or Setup • Dialog boxes may not be displayed immediately due to the state Page is not displayed of the LAN. • Check that one of LAN1 - LAN4 or WIRELESS indicators are shining green.
  • Page 7: Camera Setup

    Installation/Troubleshooting Problem Cause and Remedy The Update Firmware • The firmware is damaged. Re-install the firmware. (see page 68 page is not displayed of Instructions on the CD-ROM) The wireless terminal • Change the PC wireless LAN card's communication mode to cannot be connected Infrastructure.
  • Page 8 Installation/Troubleshooting Problem Cause and Remedy The Camera Portal or • The network may be congested. Wait a while and try to connect Setup Page cannot be again. accessed from the WAN • To access the setup page, it may be necessary to set the web side browser.
  • Page 9 Installation/Troubleshooting Problem Cause and Remedy The POWER indicator is • The firmware is damaged. Take the following steps to update the blinking green firmware. (Connect this product and the PC using a wire connection. Firmware cannot be updated on a wireless connection.) When blinking slowly: 1 second intervals 1 Enter "http://192.168.0.254:8080"...
  • Page 10 Symptom Send the unit to an authorized servicenter, prepaid and adequately insured. Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products. Operating Instructions are subject to change without notice.