14 Support Information; How To Get Help; Where To Get Help - HP 450 NG User Manual

14 Support information

How to get help

HP support can help you get the most from your computer. You will find what you need with tools located on
your computer and with information available on the Web, by phone, or through your local retailer.
Before contacting HP support, it's important to have the following information handy:
Model number
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Product number
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Serial number
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Software build number
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Operating system
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Purchase date
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Please take a moment to write down your product information for future reference.
The first four items on the list (model number, product number, serial number, and software build number)
can be viewed by using HP Support Information. Type support in the taskbar search box, and then select
the HP Support Assistant app.
Don't forget to register at http://www.hp.com/apac/register.

Where to get help

Use the Get started app for help with hardware and software questions. Select the Start button, and
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then select the Get started app.
Use HP Support Assistant. Type support in the taskbar search box, and then select the HP Support
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Assistant app.
HP Support Assistant provides useful troubleshooting and diagnostics information and includes the
following:
Online chat with an HP technician
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Support telephone numbers
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HP service center locations
–
For help online, go to http://www.hp.com/support.
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Telephone assistance to get you up and running is covered for thirty (30) days from the time you purchase
your computer. After thirty (30) days, there may be a charge, but the helpful support is still available.
How to get help 39