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Hardware Reference Guide
HP ProDesk 400 G1 Microtower

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Summary of Contents for HP ProDesk 400 G1 Microtower

  • Page 1 Hardware Reference Guide HP ProDesk 400 G1 Microtower...
  • Page 2 Microsoft of Windows 8. This computer may require Corporation. upgraded and/or separately purchased The only warranties for HP products and hardware, drivers and/or software to take services are set forth in the express full advantage of Windows 8 functionality.
  • Page 3: About This Book

    About This Book This guide provides basic information for upgrading the HP ProDesk Business PC. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
  • Page 4 About This Book...
  • Page 5: Table Of Contents

    Table of contents 1 Product features ............................. 1 Standard configuration features ......................1 Front panel components ........................2 Rear panel components ........................3 Media card reader components ......................4 Serial number location .......................... 5 2 Hardware upgrades ............................6 Serviceability features .......................... 6 Warnings and cautions .........................
  • Page 6 Padlock ..........................32 HP business PC security lock .................... 33 Appendix A Battery replacement ........................37 Appendix B Electrostatic discharge ......................40 Preventing electrostatic damage ......................40 Grounding methods ..........................40 Appendix C Computer operating guidelines, routine care and shipping preparation ......41 Computer operating guidelines and routine care ................
  • Page 7: Product Features

    Product features Standard configuration features Features may vary depending on the model. For a complete listing of the hardware and software installed in the computer, run the diagnostic utility (included on some computer models only). Standard configuration features...
  • Page 8: Front Panel Components

    Front panel components Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays. 5.25-inch Optical Drive (optional) Microphone Connector 5.25-inch Half-Height Drive Bay (behind bezel) Hard Drive Activity Light 3.5-inch Media Card Reader (optional) USB 3.0 Ports (blue) Dual-State Power Button Headphone Connector...
  • Page 9: Rear Panel Components

    Line-In Audio Connector (blue) NOTE: An optional second serial port and an optional parallel port are available from HP. When a graphics card is installed in one of the system board slots, the video connectors on the graphics card and the integrated graphics on the system board may be used at the same time.
  • Page 10: Media Card Reader Components

    Media card reader components The media card reader is an optional device available on some models only. Refer to the following illustration and table to identify the media card reader components. Slot Media ● ● ● SD/HC/XC/UHS-1 Secure Digital (SD) Secure Digital High Secure Digital Capacity (SDHC)
  • Page 11: Serial Number Location

    Serial number location Each computer has a unique serial number and a product ID number that are located on the exterior of the computer. Keep these numbers available for use when contacting customer service for assistance. Serial number location...
  • Page 12: Hardware Upgrades

    To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation, setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web at http://www.hp.com/ergo. WARNING! Energized and moving parts inside.
  • Page 13: Removing The Computer Access Panel

    Removing the computer access panel To access internal components, you must remove the access panel: Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.
  • Page 14: Replacing The Computer Access Panel

    Replacing the computer access panel Hold the access panel at an angle and slide the lip on the bottom edge of the access panel onto the rail on the bottom edge of the chassis (1) then lower the top edge of the access panel onto the chassis (2) and slide the panel forward (3).
  • Page 15: Removing The Front Bezel

    Removing the front bezel Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.
  • Page 16: Removing Bezel Blanks

    Removing bezel blanks On some models, there are bezel blanks covering one or more drive bays that need to be removed before installing a drive. To remove a bezel blank: Remove the access panel and front bezel. Remove the bezel blank for the appropriate drive: ●...
  • Page 17: Replacing The Front Bezel

    Replacing the front bezel Insert the three hooks on the bottom side of the bezel into the rectangular holes on the chassis (1) then rotate the top side of the bezel onto the chassis (2) and snap it into place. Replacing the front bezel...
  • Page 18: System Board Connections

    System board connections Refer to the following illustration and table to identify the system board connectors for your model. System Board Connector System Board Label Color Component PCI Express x1 X1PCIEXP3 black Expansion Card PCI Express x1 X1PCIEXP2 black Expansion Card PCI Express x1 X1PCIEXP1 black...
  • Page 19: Installing Additional Memory

    Installing additional memory The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3- SDRAM) dual inline memory modules (DIMMs). DIMMs The memory sockets on the system board can be populated with up to two industry-standard DIMMs. These memory sockets are populated with at least one preinstalled DIMM.
  • Page 20: Installing Dimms

    ● The system will operate in flex mode if the memory capacity of the DIMM in Channel A is not equal to the memory capacity of the DIMM in Channel B. In flex mode, the channel populated with the least amount of memory describes the total amount of memory assigned to dual channel and the remainder is assigned to single channel.
  • Page 21 Open both latches of the memory module socket (1), and insert the memory module into the socket (2). NOTE: A memory module can be installed in only one way. Match the notch on the module with the tab on the memory socket. For maximum performance, populate the sockets so that the memory capacity is spread as equally as possible between Channel A and Channel B.
  • Page 22: Removing Or Installing An Expansion Card

    Removing or installing an expansion card The computer has three PCI Express x1 expansion slots and one PCI Express x16 expansion slot. NOTE: You can install a PCI Express x1, x8, or x16 expansion card in the PCI Express x16 slot. For dual graphics card configurations, the first (primary) card must be installed in the PCI Express x16 slot.
  • Page 23 Before installing an expansion card, remove the expansion slot cover or the existing expansion card. NOTE: Before removing an installed expansion card, disconnect any cables that may be attached to the expansion card. If you are installing an expansion card in a vacant socket, you must slide one of the expansion slot covers up and out of the chassis or use a flatblade screwdriver to pry out one of the metal shields on the rear panel that covers the expansion slot.
  • Page 24 If you are removing a PCI Express x16 card, pull the retention arm on the back of the expansion socket away from the card and carefully rock the card back and forth until the connectors pull free from the socket. Lift the card straight up then away from the inside of the chassis to remove it.
  • Page 25 To install a new expansion card, hold the card just above the expansion socket on the system board then move the card toward the rear of the chassis (1) so that the bottom of the bracket on the card slides into the small slot on the chassis. Press the card straight down into the expansion socket on the system board (2).
  • Page 26: Drive Positions

    Lock any security devices that were disengaged when the computer access panel was removed. Reconfigure the computer, if necessary. Drive positions 5.25-inch half-height drive bay (optical drive shown) 5.25-inch half-height drive bay 3.5-inch drive bay for optional drive (media card reader shown) Primary 3.5-inch internal hard drive bay Secondary 3.5-inch internal hard drive bay NOTE:...
  • Page 27: Installing And Removing Drives

    3.5-inch hard drive bays. ● HP has provided extra drive mounting screws (four silver 6-32 mounting screws and three black M3 mounting screws) installed on the front of the chassis behind the bezel. The 6-32 mounting screws are required for 3.5-inch hard drives installed in the 3.5-inch hard drive bays and for a...
  • Page 28: Removing A 5.25-Inch Drive

    CAUTION: To prevent loss of work and damage to the computer or drive: If you are inserting or removing a drive, shut down the operating system properly, turn off the computer, and unplug the power cord. Do not remove a drive while the computer is on or in standby mode.
  • Page 29: Installing A 5.25-Inch Drive

    Remove the two black M3 mounting screws from the side of the drive (1) and slide the drive out of the front of the drive bay (2). Installing a 5.25-inch drive Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer.
  • Page 30 If you are installing an optical drive, install one black M3 metric mounting screw in the front upper screw hole on the right side of the drive. NOTE: HP has supplied three extra M3 mounting screws on the front of the chassis behind the bezel. Refer to Installing and removing drives on page 21 for an illustration of the extra mounting screws location.
  • Page 31: Removing A 3.5-Inch Device

    Connect the power cable (1) and data cable (2) to the rear of the optical drive. Connect the opposite end of the data cable to one of the white SATA connectors on the system board. NOTE: Refer to System board connections on page 12 for an illustration of the system board drive connectors.
  • Page 32 Disconnect the drive cables from the rear of the drive, or, if you are removing a media card reader, disconnect the USB cable from the system board as indicated in the following illustration. Remove the two silver 6-32 mounting screws from the side of the device (1) and slide the device out of the front of the drive bay (2).
  • Page 33: Installing A 3.5-Inch Device

    Slide the device into the drive bay (1) and install the two 6-32 mounting screws in the side of the device (2) to secure it in place. NOTE: HP has supplied extra 6-32 mounting screws on the front of the chassis behind the bezel. Refer to Installing and removing drives on page 21 for an illustration of the extra mounting screws location.
  • Page 34: Removing A 3.5-Inch Hard Drive

    If installing a USB 3.0 media card reader, connect the media card reader 3.0 cable to the USB 3.0 to USB 2.0 adapter (1) and connect the adapter to the connector on the system board labeled MEDIA (2). NOTE: Refer to System board connections on page 12 for an illustration of the system board drive connectors.
  • Page 35: Installing A 3.5-Inch Hard Drive

    Disconnect the power cable (1) and data cable (2) from the back of the hard drive. Remove the four 6-32 mounting screws (1) and slide the drive out of the bay (2). Installing a 3.5-inch hard drive Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer.
  • Page 36 You can install a 3.5-inch hard drive or a 2.5-inch hard drive with a 3.5-inch adapter bracket similar to the example shown below. ● Slide the drive into the bay adapter bracket, ensuring the connector on the drive is fully inserted into the connector on the adapter bracket.
  • Page 37 Slide the drive into the drive bay (1) and install the four 6-32 mounting screws (2) to secure the drive in place. NOTE: HP has supplied four extra 6-32 mounting screws on the front of the chassis behind the bezel. Refer to Installing and removing drives on page 21 for an illustration of the extra mounting screws location.
  • Page 38: Installing A Security Lock

    Replace the computer access panel. Reconnect the power cord and any external devices, then turn on the computer. Lock any security devices that were disengaged when the access panel was removed. Installing a security lock The security locks displayed below and on the following page can be used to secure the computer. Cable lock Padlock Chapter 2 Hardware upgrades...
  • Page 39: Hp Business Pc Security Lock

    HP business PC security lock Fasten the security cable by looping it around a stationary object. Insert the cable lock into the cable lock slot on the back of the monitor and secure the lock to the monitor by inserting the key into the key hole on the rear of the lock and rotating the key 90 degrees.
  • Page 40 Slide the security cable through the hole in the cable lock on the rear of the monitor. Use the bracket provided in the kit to secure other peripheral devices by laying the device cable across the center of the bracket (1) and inserting the security cable through one of the two holes in the bracket (2).
  • Page 41 Thread the keyboard and mouse cables through the computer chassis lock. Screw the lock to the chassis using the screw provided. Installing a security lock...
  • Page 42 Insert the plug end of the security cable into the lock (1) and push the button in (2) to engage the lock. Use the key provided to disengage the lock. When complete, all devices in your workstation will be secured. Chapter 2 Hardware upgrades...
  • Page 43: Appendix A Battery Replacement

    The lithium battery is only used when the computer is NOT connected to AC power. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, go to http://www.hp.com/...
  • Page 44 Depending on the type of battery holder on the system board, complete the following instructions to replace the battery. Type 1 Lift the battery out of its holder. Slide the replacement battery into position, positive side up. The battery holder automatically secures the battery in the proper position.
  • Page 45 Insert the new battery and position the clip back into place. NOTE: After the battery has been replaced, use the following steps to complete this procedure. Replace the computer access panel. Plug in the computer and turn on power to the computer. Reset the date and time, your passwords, and any special system setups using Computer Setup.
  • Page 46: Appendix B Electrostatic Discharge

    Use conductive field service tools. ● Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding, contact an HP authorized dealer, reseller, or service provider. NOTE: For more information on static electricity, contact an HP authorized dealer, reseller, or service provider.
  • Page 47: Appendix C Computer Operating Guidelines, Routine Care And Shipping Preparation

    Computer operating guidelines, routine care and shipping preparation Computer operating guidelines and routine care Follow these guidelines to properly set up and care for the computer and monitor: ● Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and cold.
  • Page 48: Optical Drive Precautions

    Avoid using any type of solvent, such as alcohol or benzene, which may damage the finish. Safety If any object or liquid falls into the drive, immediately unplug the computer and have it checked by an authorized HP service provider. Shipping preparation Follow these suggestions when preparing to ship the computer: Back up the hard drive files to an external storage device.
  • Page 49: Index

    22 computer operating guidelines 41 locks security DIMMs. See memory cable lock 32 cable lock 32 drives HP Business PC Security HP Business PC Security cable connections 21 Lock 33 Lock 33 installation 21 padlock 32 padlock 32...

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Prodesk 490 g1 microtower

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