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Transfer Call Direct to Voicemail
To transfer directly to voicemail
1)
During a live call, press More, then VMxfr.
2)
Enter the extension number and press Enter.
Park and Unpark Calls (If Enabled)
To park a live call
1)
Press More, then press Park.
2)
Listen to the message which identifies the extension the
call is parked to.
3)
Notify the intended recipient(s) that a call is parked at
specified extension.
To unpark a call
1)
Recipient presses More, then Unpark.
2)
Recipient dials the extension to which call was parked,
and then presses Enter.
Forward Calls
NOTE: Please see Quick Dial section of this guide for additional
Call Forwarding options and methods.
To enable call forwarding Always
1)
Press Forward, then Select. (Always is highlighted.)
2)
Type a forwarding number, then press Enable.
To disable call forwarding Always
1)
Press Forward.
2)
Press Select (Always is highlighted), then press Disable.
To enable call forwarding No Answer
1)
Press Forward, press down arrow to select No Answer.
2)
Press Select.
3)
Type a forwarding number in Contact field.
4)
Select Forward after Rings and enter number of rings.
5)
Press Enable.
To disable call forwarding No Answer
1)
Press Forward, press down arrow to select No Answer.
2)
Press Select.
3)
Press Disable.
To enable call forwarding Busy
1)
Press Forward, press down arrow to select Busy.
2)
Press Select.
3)
Type a forwarding number in Contact field.
4)
Press Enable.
To disable call forwarding Busy
1)
Press Forward, press down arrow to select Busy.
2)
Press Select.
3)
Press Disable.
R38-410/400 v1.8
Return Calls
To select from list of recent missed incoming calls
1)
Press Home
button
2)
Press right navigation button twice to highlight
Directories
3)
Press center selection button
4)
Press down arrow to highlight Recent Calls and press
Select
5)
Select desired number and press Dial
Another way to access Call Return
Dial 69 and the system will announce the last incoming
1)
number, then dial 1 to place call to that number.
Conference Calls
To conduct conference calls
1)
Call the first party.
2)
From Lines, Calls, or Active Call View, press More, then
Confrnc.
3)
Dial the other party and press Send.
4)
Wait for other party to answer then press More, then
Confrnc.
From Lines or Calls View, you can:
Press Hold to hold the conference.
Press End Call to end the conference.
Press Split to remove a party from the conference.
Timesaver: Placing Conference Calls
If you have an active and a held call, press Join to set
up a conference.
Paging and Intercom Features
Intercom
To intercom an extension (connect directly to other party's
speakerphone)
1)
Press More, then Intercom from Lines View.
2)
Dial the number to which you wish to intercom, then
press Enter.
NOTE: If you are receiving an intercom call, the phone beeps,
then the caller automatically connects to your speakerphone.
Zone Paging (If Enabled)
Zone Paging enables you to intercom to all extensions in a pre-
defined group at once. To zone page a group of extensions,
1)
Press Paging from Lines View.
2)
Select the group you want to page, then press Page.
3)
You can then begin speaking.
NOTE: If you are receiving a paging call, the phone beeps, then
caller automatically connects to your speakerphone.
TelNet OfficeEdge Complete Reference Guide
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