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Dell vostro 15-3562 Owner's Manual

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Dell Vostro 15–3562
Owner's Manual
Regulatory Model: P63F
Regulatory Type: P63F001

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Summary of Contents for Dell vostro 15-3562

  • Page 1 Dell Vostro 15–3562 Owner's Manual Regulatory Model: P63F Regulatory Type: P63F001...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2016 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents 1 Working on your computer..........................6 Safety instructions................................6 Before working inside your computer..........................6 Turning off your computer..............................7 Turning off your computer — Windows 10......................7 After working inside your computer..........................7 2 Removing and installing components......................8 Recommended tools................................8 Battery....................................8 Removing the battery..............................8 Installing the battery..............................
  • Page 4 System fan..................................25 Removing the system fan............................25 Installing the system fan............................25 Speaker..................................... 26 Removing the speakers.............................26 Installing the speakers............................... 27 Display assembly................................27 Removing the display assembly..........................27 Installing the display assembly..........................29 Display bezel..................................30 Removing the display bezel............................30 Installing the display bezel............................30 Camera....................................31 Removing the camera..............................
  • Page 5 System and setup password............................63 Assigning a system password and setup password....................63 Deleting or changing an existing system and/or setup password...............63 5 Enhanced Pre-Boot System Assessment (ePSA) diagnostics..............65 Running the ePSA diagnostics............................65 6 Technical specifications..........................66 7 Contacting Dell............................. 71 Contents...

  • Page 6: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 7: Turning Off Your Computer

    CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.

  • Page 8: Removing And Installing Components

    Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Recommended tools The procedures in this document require the following tools: • Phillips #0 screwdriver • Phillips #1 screwdriver • Small plastic scribe Battery Removing the battery...

  • Page 9: Installing The Battery

    Installing the battery Insert the battery into the slot and press until it clicks into place. Follow the procedures in After working inside your computer. Optical drive Removing the optical drive Follow the procedure in Before working inside your computer. Remove the battery.

  • Page 10: Removing The Optical Drive Bracket

    Removing the optical drive bracket Follow the procedure in Before working inside your computer. Remove the: battery optical drive To remove the optical drive from the bracket: Remove the M2L2(Big head05) screw that secures the optical drive bracket. b Remove the optical drive bracket from the optical drive . Removing and installing components...

  • Page 11: Installing The Optical Drive Bracket

    Installing the optical drive bracket Install the optical drive bracket. Tighten the M2L2(Big head05) screw to secure the optical drive bracket. Install the: optical drive battery Follow the procedure in After working inside your computer. Installing the optical drive Insert the optical drive into the slot until it clicks into place. Tighten the M2L3 screw to secure the optical drive to the computer.
  • Page 12 To remove the keyboard cable: Disconnect the keyboard cable from the system board. b Remove the keyboard from the computer. Removing and installing components...

  • Page 13: Installing The Keyboard

    Installing the keyboard Connect the keyboard cable to the connector on the system board. Slide the keyboard to align it with the tabs. Press along the top edges to lock the keyboard in place. Install the battery. Follow the procedure in After working inside your computer.
  • Page 14 b Remove the M2L5 screws that secure the base cover [2]. Flip the computer and remove the screws (8 screws - M2.5L8; 3 screws - M2L2; 2 screws- M2L2) that secure the base cover to the computer. Removing and installing components...
  • Page 15 To remove the base cover: Use a scribe to pry the edges of the base cover [1]. b Lift the base cover and remove it from the computer [2]. Removing and installing components...

  • Page 16: Installing The Base Cover

    Installing the base cover Align the base cover with the screw holders on the computer. Press the edges of the cover until it clicks into place. Tighten the ( 8 screws - M2.5L8; 3 screws - M2L2; 2 screws- M2L2) screws to secure the base cover to the computer. Flip the computer over.

  • Page 17: Removing The Hard Drive From The Hard Drive Bracket

    optical drive keyboard base cover To remove the hard drive assembly: Disconnect the hard drive cable from the connector on the system board [1]. b Remove the M2L3 screws that secure the hard drive assembly to the computer [2]. Lift the hard drive assembly away from the computer [3]. Removing the hard drive from the hard drive bracket Follow the procedure in Before working inside your...

  • Page 18: Installing The Hard Drive Into The Hard Drive Bracket

    Installing the hard drive into the hard drive bracket Align the screw holders and insert the hard drive into the hard drive bracket. Tighten the M3L3 screws to secure the hard drive to the hard drive bracket. Connect the hard drive cable connector to the hard drive. Install the: hard drive assembly base cover...

  • Page 19: Installing The Wlan Card

    keyboard base cover To remove the WLAN card: Remove the M2L3 screw that secures the tab to the WLAN card [1]. b Lift the tab that secures the WLAN card [2]. Disconnect the WLAN cables from the connectors on the WLAN card [3]. d Slide the WLAN card from the connector on the system board [3].

  • Page 20: Memory Module

    Memory module Removing the memory module Follow the procedure in Before working inside your computer. Remove the: battery optical drive keyboard base cover To remove memory module: Pull the clips securing the memory module until the memory module pops up [1]. b Remove the memory module from the system board [2].

  • Page 21: Coin Cell Battery

    base cover keyboard optical drive battery Follow the procedures in After working inside your computer. Coin cell battery Removing the coin cell battery Follow the procedure in Before working inside your computer. Remove the: battery optical drive keyboard base cover Use a plastic scribe to lift the battery out of the slot.

  • Page 22: Installing The Coin Cell Battery

    Installing the coin cell battery Insert the coin cell battery into the battery slot. Press the battery until it clicks into place. Install the: battery keyboard optical drive battery Follow the procedures in After working inside your computer. Power button board Removing the power button board Follow the procedure in Before working inside your...

  • Page 23: Installing The Power Button Board

    Installing the power button board Place the button board on the chassis. Affix the tape that holds the power button board. Affix the system board cable to the chassis. Place the power button board and tighten the screw. Connect the system board cable to the power button board. Tighten the screws to secure it to the power button board.

  • Page 24: Installing The Heat Sink

    optical drive keyboard base cover To remove the heat sink: Loosen the captive screws that secure the heat sink to the system board [1, 2, 3, 4,5, 6, 7,8]. NOTE: Loosen the screws in the order of the callout numbers [1, 2, 3, 4,5, 6, 7,8]. These screws are retention screws and cannot be fully removed.

  • Page 25: System Fan

    System fan Removing the system fan Follow the procedure in Before working inside your computer. Remove the: battery optical drive keyboard base cover To remove the system fan: Disconnect the system fan connector cable from the system board [1]. b Remove the M2L2 screws that secure the system fan to the computer [2]. Lift and remove the system fan from the chassis [3].

  • Page 26: Speaker

    Install the: base cover keyboard optical drive battery Follow the procedures in After working inside your computer. Speaker Removing the speakers Follow the procedure in Before working inside your computer. Remove the: battery optical drive keyboard base cover To remove the speakers: Disconnect the speaker cable from the computer [1].

  • Page 27: Installing The Speakers

    Installing the speakers Place the speakers into the slots on the computer. Connect the speaker cable to the system board. Install the: base cover keyboard optical drive battery Follow the procedure in After working inside your computer Display assembly Removing the display assembly Follow the procedure in Before working inside your computer.
  • Page 28 Flip the computer. To remove the display assembly: Removing and installing components...

  • Page 29: Installing The Display Assembly

    NOTE: Place the chassis on the edge of a table with the display facing down. Remove and lift the M2.5L8 screws that secure the display hinge to the computer [1]. b Lift and remove the display assembly [2]. Installing the display assembly Align the display assembly with the chassis.

  • Page 30: Display Bezel

    Display bezel Removing the display bezel Follow the procedure in Before working inside your computer. Remove the: battery optical drive keyboard base cover hard drive assembly WLAN card display assembly To disconnect the display bezel: Use a plastic scribe to release the tabs on the edges to release the display bezel from the display assembly. b Remove the display bezel display assembly.

  • Page 31: Camera

    base cover keyboard optical drive battery Follow the procedure in After working inside your computer. Camera Removing the camera Follow the procedure in Before working inside your computer. Remove the: battery optical drive keyboard base cover hard drive assembly WLAN card display assembly display bezel To remove the camera:...

  • Page 32: Installing The Camera

    Installing the camera Install the camera into the slot on the display assembly. Connect the camera cable. Install the: display bezel display assembly WLAN Card hard drive assembly base cover keyboard optical drive battery Follow the procedure in After working inside your computer.
  • Page 33 To disconnect the cable: Remove the tape that secures the eDP cable to the display panel [1]. b Lift the locking tab and remove the eDP cable [2]. Remove the display panel from the computer [3]. Removing and installing components...

  • Page 34: Installing The Display Panel

    Installing the display panel Connect the eDP cable to the display panel. Affix the tape to secure the display cable. Place the display panel on the display assembly. Tighten the screws to secure the display panel to the display assembly. Install the: camera display bezel...

  • Page 35: Installing The Display Hinges

    optical drive keyboard base cover hard drive assembly WLAN card display assembly display bezel camera display panel To remove the hinges: Remove the M2.5L2.5 screws that secure the display hinges to the display assembly [1]. b Remove the display hinges [2]. Installing the display hinges Tighten the M2.5L2.5 screws to secure the display hinges to the display assembly.

  • Page 36: Touchpad

    Touchpad Removing the touchpad Follow the procedure in Before working inside your computer. Remove the: battery optical drive keyboard base cover hard drive assembly WLAN card display assembly display bezel camera display panel To disconnect cable: Remove the black adhesive tape [1]. b Remove the M2L3 screw that secures the LED metal shield to the touchpad [2, 3].
  • Page 37 To remove touchpad: Remove the M2L2 screws that secure the touchpad to the palm rest assembly [1]. b Lift the touchpad away from the palm rest assembly [2]. Removing and installing components...

  • Page 38: Installing The Touchpad

    Installing the touchpad Place the touchpad on the palm rest assembly. Tighten the M2L2 screws that secure the touchpad to the palm rest assembly. Place the metal bracket on the touchpad and tighten the M2L3 screws to secure it. Place the LED metal bracket and tighten the M2L3 screws to secure it. Affix the black adhesive tape.

  • Page 39: System Board

    System board Removing the system board Follow the procedure in Before working inside your computer. Remove the: battery optical drive keyboard base cover hard drive assembly WLAN card memory module heat sink system fan Remove the M2.5L8 screw and lift the display hinge from the chassis [1, 2]. Lift the locking tab to disconnect the following cables hard drive connector [1] b power connector [2]...
  • Page 40 speaker [5] touchpad connector [6] g I/O connector [7] Remove the M2L3 screw that secures the system board to the computer [1] and lift the system board [2]. Removing and installing components...
  • Page 41 Flip the system board. To remove the system board: Peel the white adhesive tape [1]. b Unlock the tab and disconnect the power cable [2]. Remove the system board from the computer. Removing and installing components...

  • Page 42: Installing The System Board

    Installing the system board Connect the power cable cable. Affix the white adhesive tape. Flip the system board. Align the system board with the screw holders on the computer. Tighten the M2L3 screws to secure the system board to the computer. Tighten the display hinge screw to the computer.

  • Page 43: Input/Output(I/O) Board

    Follow the procedure in After working inside your computer. Input/Output(I/O) board Removing the Input/Output board Follow the procedure in Before working inside your computer. Remove the: battery optical drive keyboard base cover hard drive assembly To remove the Input/Output board (I/O board): Disconnect the I/O board cable [1].

  • Page 44: Power Connector Port

    Install the: hard drive assembly base cover keyboard optical drive battery Follow the procedure in After working inside your computer. Power connector port Removing the power connector Follow the procedure in Before working inside your computer. Remove the: battery optical drive keyboard base cover hard drive assembly...

  • Page 45: Installing The Power Connector

    Installing the power connector Insert the power connector into the slot on the computer. Secure the power connector to the computer by using the screw. Route the power connector cable. Install the: system board coin cell battery system fan WLAN Card memory module heat sink hard drive assembly...
  • Page 46 Install the following components on the new palm rest. display assembly system board system fan heat sink memory module WLAN Card hard drive assembly base cover keyboard optical drive battery Follow the procedure in After working inside your computer. Removing and installing components...

  • Page 47: Technology And Components

    Technology and components Processors This laptop is shipped with Intel 6th generation processor: • Intel Celeron (Appollo Lake) NOTE: The clock speed and performance varies depending on the workload and other variables. Identifying processors in Windows 10 Tap Search the Web and Windows. Type Device Manager.

  • Page 48: Verifying The Processor Usage In Resource Monitor

    All laptops communicate with the CPU through the chipset. This laptop is shipped with the Intel 100 Series chipset. Downloading the chipset driver Turn on the laptop. Go to Dell.com/support. Click Product Support, enter the Service Tag of your laptop, and then click Submit. NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your laptop model.

  • Page 49: Identifying The Chipset In Device Manager On Windows 10

    Identifying the chipset in Device Manager on Windows 10 Click All Settings on the Windows 10 Charms Bar. From the Control Panel, select Device Manager. Expand System Devices and search for the chipset. Intel chipset drivers Verify if the Intel chipset drivers are already installed in the laptop. Table 1.

  • Page 50: Display Options

    Table 2. Intel HD Graphics drivers Before installation After installation Display options Identifying the display adapter Start the Search Charm and select Settings. Type Device Manager in the search box and tap Device Manager from the left pane. Expand Display adapters. The display adapters are displayed.

  • Page 51: Downloading Drivers

    Left arrow key (Rotate 270 degrees) Downloading drivers Turn on the laptop. Go to Dell.com/support. Click Product Support, enter the Service Tag of your laptop, and then click Submit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your laptop model.

  • Page 52: Cleaning The Display

    NOTE: You can also use the Brightness level slider to adjust the brightness manually. Cleaning the display Check for any smudges or areas that has to be cleaned. Use a microfiber cloth to remove any obvious dust and gently brush off any dirt particles. Proper cleaning kits should be used to clean and keep your display in a crisp, clear, and pristine condition.

  • Page 53: Entering Bios Setup

    Entering BIOS setup Turn on or restart your laptop. When the Dell logo appears, perform one of the following actions to enter the BIOS setup program: • With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.

  • Page 54: Usb 3.0 (Superspeed Usb)

    Table 3. USB evolution Type Data Transfer Rate Category Introduction Year USB 3.0 4.8 Gbps Super Speed 2010 USB 2.0 480 Mbps High Speed 2000 USB 1.1 12 Mbps Full Speed 1998 USB 1.0 1.5 Mbps Low Speed 1996 USB 3.0 (SuperSpeed USB) For years, the USB 2.0 has been firmly entrenched as the de facto interface standard in the PC world with about 6 billion devices sold, and yet the need for more speed grows by ever faster computing hardware and ever greater bandwidth demands.

  • Page 55: Applications

    With today's ever increasing demands placed on data transfers with high-definition video content, terabyte storage devices, high megapixel count digital cameras etc., USB 2.0 may not be fast enough. Furthermore, no USB 2.0 connection could ever come close to the 480Mbps theoretical maximum throughput, making data transfer at around 320Mbps (40MB/s) —...

  • Page 56: Camera Features

    Starting the camera To start the camera, open an application that uses the camera. For instance, if you tap the Dell webcam central software or the Skype software that is shipped with the laptop, the camera turns on. Similarly, if you are chatting on the internet and the application requests to access the webcam, the webcam turns on.

  • Page 57: Memory Features

    Select Camera from the apps list. If the Camera App is not available in the apps list, search for it. Memory features In this laptop, the memory (RAM) is a part of the system board. This laptop supports 4–32 GB DDR4 SDRAM memory, up to 2133 MHz. Technology and components...

  • Page 58: Verifying System Memory

    With keyboard — Press F2. • Without keyboard — Press and hold the Volume Up button when the Dell logo is displayed on the screen. When the F12 boot selection menu is displayed, select Diagnostics from the boot menu, and press Enter.

  • Page 59: System Setup

    Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...

  • Page 60: System Setup Options

    Keys Navigation Enter Selects a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable. Moves to the next focus area. NOTE: For the standard graphics browser only. Moves to the previous page until you view the main screen.
  • Page 61 Function Key Behavior Specifies the behavior of the function key Default: Function key <Fn>. Battery Health Displays a message about the battery health. BIOS Recovery from Hard Drive You can enable or disable the BIOS Default: Enabled Recovery from Hard Drive. BIOS Auto Recovery You can enable or disable the BIOS Auto Default: Disabled...

  • Page 62: Updating The Bios

    It is recommended to update your BIOS (System Setup), on replacing the system board or if an update is available. For laptops, ensure that your computer battery is fully charged and connected to a power outlet Restart the computer. Go to Dell.com/support. Enter the Service Tag or Express Service Code and click Submit. NOTE:...

  • Page 63: System And Setup Password

    System and setup password You can create a system password and a setup password to secure your computer. Password type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. CAUTION: The password features provide a basic level of security for the data on your computer.
  • Page 64 Press Esc and a message prompts you to save the changes. Press Y to save the changes and exit from System Setup. The computer reboots. System Setup...

  • Page 65: Enhanced Pre-Boot System Assessment (Epsa) Diagnostics

    Running the ePSA diagnostics Power-on the computer. As the computer boots, press the F12 key as the Dell logo appears. On the boot menu screen, select the Diagnostics option. The Enhanced Pre-boot System Assessment window is displayed, listing all devices detected in the computer. The diagnostics starts running the tests on all the detected devices.

  • Page 66: Technical Specifications

    Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: • Windows 10, click or tap Start > Settings > System > About. Table 9. System specifications Feature Specification Chipset Apollo Lake DRAM bus width 64 bits Flash EPROM...
  • Page 67 Table 13. Video specifications Feature Specification Video type Video Controller: Intel HD Graphics (shared memory) Discrete AMD Radeon R5 M315 (up to 2GB DDR3) Data bus: 64 bits External display support Table 14. Camera specifications Feature Specification Camera Resolution HD resolution Video Resolution (maximum) 1280 x 720 (HD) at 30 fps (maximum) Diagonal viewing angle...
  • Page 68 Feature Specification Height 360.00 mm (14.17 inches) Diagonal 396.24 mm (15.60 inches) Width 224.3 mm (8.83 inches) Maximum resolution 1366 x 768 pixels Active area (X/Y) 344.20 mm x 193.50 mm (13.55 inches x 7.62 inches) Maximum brightness 200 nits Operating angle 0°...
  • Page 69 Feature Specification Coin-cell battery 3 V CR2032 lithium ion Table 21. AC Adapter specifications Feature Specification Type 65 W (discrete) Input voltage 100 V AC to 240 V AC Input frequency 50 Hz to 60 Hz Input current (maximum) 65 W 1.70 A Output current 65 W...
  • Page 70 Technical specifications...

  • Page 71: Contacting Dell

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.

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