Troubleshooting - Zte z828 User Manual

Troubleshooting

If you encounter problems while using the phone, or if it
performs abnormally, you can refer to the chart below. If your
particular problem cannot be resolved using the information in
the chart, contact the dealer where you purchased the phone.
Problem
Poor reception The network signal is too
Echo or noise
Possible causes
weak at your current
location, for example, in a
basement or near a tall
building, because wireless
transmissions cannot
effectively reach it.
The network is busy at the
current time (for example,
during peak times, there
may be too much network
traffic to handle additional
calls).
You are too far away from a
base station for your service
provider.
Poor network link quality on
the part of your service
provider.
Possible solution
Move to a location where
the network signal can be
properly received.
Avoid using the phone at
such times, or try again after
waiting a short time.
You can request a service
area map from your service
provider.
End the call and dial again.
You may be switched to a
better-quality network link or
phone line.
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