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Z836BL
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Summary of Contents for Zte Z836BL

  • Page 1 Z836BL User Manual...
  • Page 2 About This Manual Thank you for choosing this ZTE mobile device. In order to keep your device in its best condition, please read this manual and keep it for future reference. Copyright Copyright © 2016 ZTE CORPORATION All rights reserved.
  • Page 3 LTE is a trademark of ETSI. ® The Bluetooth trademark and logos are owned by the Bluetooth SIG, Inc. and any use of such trademarks by ZTE Corporation is under license. microSDHC Logo is a trademark of SD-3C, LLC. ®...
  • Page 4 WARNING: This product contains a chemical known to the State of California to cause cancer, birth defects or other reproductive harm. Version No.: R1.0 Edition Time: November 4, 2016 Manual No. :...
  • Page 5: Table Of Contents

    Contents Getting Started ............12 Getting to Know Your Phone ..........12 Knowing the Keys ............14 Installing the nano-SIM Card and Battery ......14 Installing the microSDHC™ Card (Not Included) ....17 Charging the Battery ............18 Extending the Battery Life ..........20 Powering On/Off ..............
  • Page 6 Protecting Your Phone With Screen Locks ....... 32 Protecting Your Phone With Screen Pinning ..... 34 Knowing the Basics ..........36 Monitoring the Phone Status ..........36 Managing Notifications ............. 37 Managing Shortcuts and Widgets ........40 Organizing With Folders ..........42 Rearranging the Primary Shortcuts ........
  • Page 7 Calling Your Contacts ............72 Checking Voicemail ............72 Using Options During a Call ..........73 Managing Multi-party Calls ..........74 Adjusting Your Call Settings ..........75 Contacts ..............82 Checking Contact Details ..........82 Adding a New Contact ............82 Setting Up Your Own Profile ..........
  • Page 8 Messaging .............. 99 Opening the Messaging Screen ........99 Sending a Message ............99 Replying to a Message ..........100 Forwarding a Message ..........101 Copying a Message ............101 Changing Message Settings .......... 101 Calendar ............... 102 Viewing Your Calendars and Events ....... 102 Creating an Event ............
  • Page 9 Working With Pictures ............ 115 Retouching Your Pictures ..........117 Making a GIF Picture or a Collage ........118 Playing Videos ............... 119 Music ..............120 Copying Music Files to Your Phone ........ 120 Viewing Your Music Library ..........121 Setting a Song as the Default Ringtone ......
  • Page 10 Creating a Google Wallet™ Account ......134 Managing Your Downloads ..........135 Settings ..............136 Wireless and Networks ..........136 Personal ................ 138 Device ................143 Accounts ............... 146 System ................147 Upgrading the Phone Software ......148 Troubleshooting ........... 149 For Your Safety ............
  • Page 11 Specifications ............171...
  • Page 12: Getting Started

    Getting Started Getting to Know Your Phone Auxiliary microphone Proximity & Front camera light sensor Light indicator Earpiece Volume key Power key Touch screen Home key Recent Back key apps key Main microphone...
  • Page 13 Headset jack Back camera Flash Back cover Speaker Charging/ micro-USB jack...
  • Page 14: Knowing The Keys

    Knowing the Keys Function  Press and hold to turn on or off airplane mode, Power key restart, or power off.  Press to turn off or on the screen display.  Touch to return to the home screen from any Home key application or screen.
  • Page 15 removing or replacing the battery. WARNING! To avoid damage to the phone, do not use any other kind of SIM cards, or any non-standard nano-SIM card cut from a SIM card. You can get a standard nano-SIM card from your service provider.
  • Page 16 3. Insert the battery by aligning the metal contacts on the battery with the metal contacts in the battery compartment. Gently push down on the battery until it clicks into place. 4. Align the back cover with the back of the phone and press the cover back into place.
  • Page 17: Installing The Microsdhc™ Card (Not Included)

    Installing the microSDHC™ Card (Not Included) A microSDHC card can be installed or removed while the phone is turned on. You need to unmount the microSDHC card before removing it (see Using the microSDHC Card as Portable Storage). 1. Remove the back cover. 2.
  • Page 18: Charging The Battery

    If the battery is low, there will be a pop-up message on the screen. As you charge your phone, the screen will tell you the exact battery level each time you wake up your phone. WARNING! Use only ZTE-approved chargers and cables. The use of...
  • Page 19 unapproved accessories could damage your phone or cause the battery to explode. 1. Connect the adapter to the charging/micro-USB jack. Ensure that the adapter is inserted with the correct orientation. Do not use force. 2. Connect the charger to a standard AC power outlet. If the phone is on, you’ll see a charging icon, such as appear on the status bar.
  • Page 20: Extending The Battery Life

    customer service if you still cannot power on the phone after prolonged charging. Extending the Battery Life Active applications, screen brightness levels, Bluetooth and Wi-Fi usage and GPS functionality can drain your battery. You can follow the helpful tips below to conserve your battery power: ...
  • Page 21: Locking/Unlocking The Screen And Keys

    Touch the language field to select the language. Then touch and follow the prompts to set up Wi-Fi, name, screen lock, Google services and other options. Locking/Unlocking the Screen and Keys Your phone allows you to quickly lock the screen and keys (put the phone to sleep mode) when not in use and to turn the screen back on and unlock it when you need it.
  • Page 22: Using The Touch Screen

    - or - Touch a notification twice consecutively to open the related app. NOTE: If you have set an unlock pattern, a PIN or a password for your phone (see Protecting Your Phone With Screen Locks), touch and hold on the screen and draw the pattern or enter the PIN or password to unlock your phone.
  • Page 23  Touch and Hold To open the available options for an item (for example, a message or link in a web page), touch and hold the item.  Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
  • Page 24  Pinch In some apps (such as Maps, Browser, and Gallery), you can zoom in and out by placing two fingers on the screen at once and pinching them together (to zoom out) or spreading them apart (to zoom in). ...
  • Page 25: Getting To Know The Home Screen

    NOTE: The auto-rotate feature needs to be enabled for the screen orientation to automatically change. Touch the Home key > > Settings > Display and check Auto-rotate screen. You can also access the screen rotation control by sliding down the status bar twice and touch Auto-rotate/Portrait. Getting to Know the Home Screen The home screen is the starting point for your phone’s applications, functions, and menus.
  • Page 26 Extended Home Screen Panels Your home screen is extendable, providing more space for shortcuts, widgets, and more. Simply swipe left or right on the home screen to see the extended panels. You can add or remove home screen panels, or adjust their order. To add a new home screen panel: 1.
  • Page 27 Touch at the bottom of a home screen thumbnail to set it as the main home screen.
  • Page 28: Personalizing

    Personalizing Changing the System Language 1. Touch the Home key > > Settings > Language & input > Language. 2. Select the language you need. Setting the Date and Time 1. Touch the Home key > > Settings > Date & time. 2.
  • Page 29: Changing Ringtone And Notification Sound

    Changing Ringtone and Notification Sound You can customize the default ringtone for incoming calls and the default notification sound. 1. Touch the Home key > > Settings > Sound & notification. 2. Touch Phone ringtone or Default notification ringtone. 3. Select the ringtone you want to use and touch OK. NOTE: Set a Ringtone for a Contact for how to assign a special...
  • Page 30: Switching To Silent Mode

    each type of audio. NOTE: You can adjust the volume levels any time by pressing the Volume key. Then touch and drag a volume slider. Switching to Silent Mode You can set the phone to silent mode by using one of the following methods.
  • Page 31: Applying New Wallpapers

    NOTES:  Total silence blocks all sounds and vibrations, including from alarms, music, videos and games.  In addition to Total silence, you can select Priority only or Alarms only to limit sound and vibration to alarms, reminders, events, and calls and messages from specified contacts. Applying New Wallpapers You can set the wallpaper for the home screen and lock screen.
  • Page 32: Setting The Theme

    NOTE: Your phone can automatically adjust the screen brightness for available light. Touch Adaptive brightness in the Display settings screen to turn the feature on or off. NOTE: You can also use the Quick Settings to manage the screen brightness. See Use Quick Settings.
  • Page 33 pattern or enter a numeric PIN or password to unlock the phone’s screen and keys. 1. Touch the Home key > > Settings > Security > Screen lock. 2. Touch None, Long press, Pattern, PIN or Password. Touch None to disable the screen lock. ...
  • Page 34: Protecting Your Phone With Screen Pinning

    Protecting Your Phone With Screen Pinning You can use the screen pinning feature to keep an app in view, so others cannot switch to other apps or access your personal information. Turn On Screen Pinning 1. Touch the Home key > >...
  • Page 35 Unpin the Screen To unpin the screen and return to normal use, touch and hold the Recent apps key. If you have asked for the unlock pattern, PIN or password before unpinning the screen, touch and hold on the lock screen and draw the pattern or enter the PIN/password.
  • Page 36: Knowing The Basics

    Knowing the Basics Monitoring the Phone Status The status bar at the top of the home screen provides phone and service status icons on the right side. Below are some of the icons you may see. 2G connected No signal Signal strength 3G connected Airplane mode...
  • Page 37: Managing Notifications

    Managing Notifications Notification Icons The status bar at the top of the home screen provides notification icons on the left. Below are some of the icons you may see. The notifications depend on the apps installed and you can touch and drag the status bar down to see more information.
  • Page 38 Open/Close the Notification Panel Notifications report the arrival of new messages, calendar events, and alarms, as well as ongoing events, such as when you are playing music. You can open the notification panel to view the details of notifications.  To open the notification panel, swipe your finger down on the home screen or from the top of the screen.
  • Page 39 notifications from this app or configure other notification options for this app. NOTE: If you block notifications for an app, you may miss its important alerts and updates. The notifications of some apps cannot be blocked. Use Quick Settings The Quick Settings make it convenient to view or change the most common settings for your phone.
  • Page 40: Managing Shortcuts And Widgets

     Do not disturb / Priority only / Alarms only / Total silence: Touch to open the Do not disturb menu.  Bluetooth: Touch to turn on or off Bluetooth. Touch and hold to open the Bluetooth menu. See Connecting to Bluetooth Devices ...
  • Page 41 screen and select Widgets. 2. Swipe up or down to browse available applications, or left or right to browse widgets. 3. Touch and hold a widget or an application icon and drag it to a home screen panel. NOTE: While holding the item, you can drag it to the right edge of the screen to create a new home screen panel and put the item on it.
  • Page 42: Organizing With Folders

    NOTE: Not all widgets can be resized. Organizing With Folders You can create folders on the home screen and add several shortcuts to a folder. You can move or remove folders the same way as moving or removing shortcuts. 1. Touch and hold the shortcut on the home screen you want to add into a folder until (Folder) appears.
  • Page 43: Entering Text

    Entering Text You can enter text using the onscreen keyboard. Some apps open it automatically. In others, you open it by touching where you want to type. Touch the Back key to hide the onscreen keyboard. You can also enter text by speaking with the Google voice typing feature.
  • Page 44 NOTE: The icon appears only when more than one input method is installed and enabled for use. Google Keyboard The Google Keyboard provides a layout similar to a desktop computer keyboard. When screen auto-rotation is enabled, turn the phone sideways and the keyboard will change from portrait to landscape.
  • Page 45  As you enter a word, candidates appear above the keyboard. Touch to select the correct one.  Touch to use uppercase. Double-tap to lock uppercase. This key also changes to indicate the current case you are using: for lowercase, for uppercase, when locked in uppercase.
  • Page 46 Move your finger from letter to letter on the keyboard to trace a word without lifting the finger until you reach the end of the word. End of the word Start of the word NOTES:  Touch when you want to. If you want to enter a single letter, go ahead and touch.
  • Page 47 moving your finger from letter to letter or word from word without lifting the finger. The FULL Layout The FULL layout offers an input experience similar to a computer keyboard.  The alphabetic keys: Touch the keys to enter letters. Touch a key and slide if necessary to choose more characters.
  • Page 48  Pre-defined texts: Touch to enter digits, symbols, and other pre-defined texts. You can touch the arrow keys to turn pages, or touch to go back to the alphabetic keys. Slide up on the space key or touch to enter Emoji and emoticons. ...
  • Page 49 If word prediction is enabled ( ), just touch the keys once and choose the right word. The T+ Layout Touch to enter the left letter on the key; double-tap or flick right to enter the right letter/symbol on the key. You can also touch and hold a key and slide left or right to choose more letters and symbols.
  • Page 50 ® input and check Curve - Word gesture. 2. Touch the Back key to return to the text field. Open the TouchPal keyboard and switch to the Full layout. 3. Move your finger from letter to letter on the keyboard to trace a word without lifting the finger, until you reach the end of the word.
  • Page 51 1. On the TouchPal keyboard, touch > Settings > Smart input and check Wave - Sentence gesture. 2. Touch the Back key to return to the text field. Open the TouchPal keyboard and switch to the Full layout. 3. Touch or use Curve to enter the first word. As the first word appears on the text field, candidate words appear on the keyboard for you to choose from as the following word.
  • Page 52: Editing Text

    Google Voice Typing Google Voice typing uses the Google voice recognition service to convert speech to text. 1. Flick down the status bar when entering text and touch Change keyboard, and then select Google voice typing. Or touch to access the voice typing feature when you are using the Google keyboard.
  • Page 53: Opening And Switching Apps

    The nearest word highlights, with a tab at each end of the selection. Drag the tabs to change the selection.  Cut or copy: Select the text you want to manipulate. Then touch CUT or COPY to cut or copy the text to the clipboard. ...
  • Page 54: Uninstalling Or Disabling An App

    Uninstalling or Disabling an App 1. Touch the Home key > to open the application list screen. 2. Touch and hold an application icon and drag the icon to (Uninstall) or (Disable) at the top of the screen. 3. Touch OK to uninstall or disable the app. NOTES: ...
  • Page 55: Connecting To Networks And Devices

    Connecting to Networks and Devices Connecting to Mobile Networks Control Mobile Data Use To enable or disable data access: 1. Touch the Home key > > Settings > Mobile networks > Mobile Networks. 2. Touch the Mobile Data switch to enable or disable mobile data use.
  • Page 56: Connecting To Wi-Fi

    Access Point Names. 2. Touch > Reset to default. Select Network Type 1. Touch the Home key > > Settings > Mobile networks > Preferred network type. 2. Touch the type of network you prefer to connect to. Select Network Operator 1.
  • Page 57 touch > Refresh if you want to scan again. 3. Touch a network name to connect to it. 4. If the network is secured, enter the password and touch CONNECT. NOTE: Your phone automatically connects to previously used Wi-Fi networks when they are in range. Get Notified of Open Networks 1.
  • Page 58 3. Touch > Add network. 4. Enter the network SSID (name). If necessary, enter security or other network configuration details. 5. Touch SAVE. Connect to a WPS Network Wi-Fi Protected Setup (WPS) is a feature that makes it easy to add your phone to the access points which support WPS.
  • Page 59 After entering the PIN number, your phone automatically finds the access point and configures the connection. NOTE: For detailed information about the WPS feature of the access point, please refer to its user documents. Forget a Wi-Fi Network You can make your phone forget about the details of a Wi-Fi network that you added - for example, if you don’t want the phone to connect to it automatically or if it is a network that you no longer use.
  • Page 60: Connecting To Bluetooth Devices

     Keep Wi-Fi on during sleep: Set whether to keep Wi-Fi on in sleep mode.  Install certificates: Install certificates needed for connecting to certain Wi-Fi networks.  WPS Push Button: Connect to a WPS network via the push button method. ...
  • Page 61 Slide the Bluetooth switch to the On position if Bluetooth is off. Touch > Rename this device. Edit the name and touch RENAME. Pair With Another Bluetooth Device Touch the Home key > > Settings > Bluetooth. Slide the Bluetooth switch to the On position if Bluetooth is off.
  • Page 62 another Bluetooth device. To connect to the device again, you need to search it and enter or confirm a passkey again. 1. Touch the Home key > > Settings > Bluetooth and ensure that Bluetooth is turned on. 2. In the list of paired devices, touch the icon beside the Bluetooth device you want to forget.
  • Page 63: Connecting To Your Computer Via Usb

    Connecting to Your Computer via USB You can connect your phone to a computer with a USB cable and transfer music, pictures, and other files in both directions. Your phone stores these files in the phone storage or on a removable microSDHC card.
  • Page 64: Using The Microsdhc Card As Portable Storage

    NOTE: To make your phone connect to the computer automatically using the selected connection type, check Don’t ask me again. ® Connect With Windows Media Player You can sync music, picture, and video files on your phone and the computer installed with Windows Media Player. 1.
  • Page 65: Sharing Your Mobile Data Connection

    section. 3. When the screen prompts the card is safely ejected, you can now remove it from the phone. To erase and format the microSDHC card: 1. Touch the Home key > > Settings > Storage. 2. Touch the card name in the Portable storage section. 3.
  • Page 66 2. Slide the switch to the On position to turn the feature on. After a moment, the phone starts broadcasting its Wi-Fi network name (SSID). 3. On another device, locate your phone via Wi-Fi and connect with it to start using the phone’s mobile data. NOTE: To stop sharing your data connection, slide the switch to the Off position.
  • Page 67: Connecting To Virtual Private Networks

    or uncheck to hide your network name (SSID). If the broadcast is disabled, other users need to get your network SSID to find the Wi-Fi hotspot.  Manage users: Block or unblock users, or set the maximum number of devices that can connect to the hotspot simultaneously.
  • Page 68 NOTE: You must set a lock screen pattern, PIN or password before using VPN. Connect to a VPN Touch the Home key > > Settings > More > VPN. Touch the VPN that you want to connect to. When prompted, enter any requested credentials, and then touch CONNECT.
  • Page 69: Phone Calls

    Phone Calls You can place calls from the Phone app, the Contacts app, or other apps or widgets that display contact information. Wherever you see a phone number, you can usually touch it to dial. Placing and Ending Calls Place a Call by Dialing 1.
  • Page 70: Answering Or Rejecting Calls

    NOTE: To redial the last call you made, just touch the Home key > > > and touch again. End a Call During a call, touch on the screen. Answering or Rejecting Calls When you receive a phone call, the incoming call screen opens, displaying the caller ID or the information about the caller that you've entered in the Contacts app.
  • Page 71: Working With The Call History

    To edit the preset text response from within the Phone app, touch in the top search field and select Settings > Quick responses. Working With the Call History The call history is a list of all the calls you've placed, received, or missed.
  • Page 72: Calling Your Contacts

    Take Other Actions on a Call History Entry Touch a listing in the call history and select Call details to view more call information.  Touch to delete the entry.  While viewing the call details, touch > Edit before call to edit the number in the dialer before calling it.
  • Page 73: Using Options During A Call

    how to check the messages they left. 1. Touch the Home key > > 2. Touch and hold the 1 key in the dialer. If prompted, enter your voicemail password. 3. Follow the voice prompts to listen to and manage your voicemail messages.
  • Page 74: Managing Multi-Party Calls

    switch to the other call that has been put on hold.  Touch to merge two calls into a conference call.  Touch to end the current call. WARNING! Because of higher volume levels, do not place the phone near your ear during speakerphone use.
  • Page 75: Adjusting Your Call Settings

     Touch to reject the second call. To switch between two calls: Touch Set Up a Conference Call With this feature, you can talk to two people at the same time. 1. Place the first call. 2. Once you have established the connection, touch dial the second number.
  • Page 76 contacts and the format of the contact names. Set Sound and Vibration Set the sound and vibration for incoming calls as well as dialpad sounds. 1. Touch the Home key > > (in the top search field) > Settings > Sounds and vibration. 2.
  • Page 77 Settings > Call settings. 2. Touch Voicemail to configure voicemail settings.  Touch Service to select the voicemail service provider. Your carrier is the default.  Touch Setup > Voicemail number to edit the voicemail number.  Touch Ringtone to select the notification sound for new voicemails.
  • Page 78 Set TTY Mode Your phone is a TTY compatible device. A TTY device can allow people who have hearing or speech disabilities to communicate by telephone. Simply connect the TTY device to the phone’s headset jack. Select a TTY mode for your phone to work with a TTY device, or turn TTY off.
  • Page 79 clearly during the phone call. 1. Touch the Home key > > (in the top search field) > Settings > Call settings. 2. Check Hearing aids to turn on hearing aid compatibility. Display Duration When Calls End You can set the phone to display the call duration when each call ends.
  • Page 80 Set DTMF Tones You can set the length of Dual-tone multi-frequency (DTMF) signal tones. 1. Touch the Home key > > (in the top search field) > Settings > Call settings > DTMF tones. 2. Touch Normal or Long. Set Call Connection Vibration When you place a call and the call is answered, the phone can vibrate to notify you.
  • Page 81 your phone. 1. Touch the Home key > > (in the top search field) > Settings > Call settings > Call barring. 2. Set the restriction of specific types of calls from your phone. Other Options 1. Touch the Home key > >...
  • Page 82: Contacts

    Contacts You can add contacts on your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing. To see your contacts, touch the Home key > > Contacts. From there, you can touch the tabs on the top of the screen to quickly switch to the contact groups or favorite contacts.
  • Page 83: Setting Up Your Own Profile

    If necessary, touch More Fields to add more information or change the contact account. Touch to save the contact. Setting Up Your Own Profile You can create your own name card in your phone. Touch the Home key > > Contacts and touch the CONTACTS tab.
  • Page 84 Import Contacts From the microSDHC Card or Phone Storage 1. Touch the Home key > > Contacts. 2. Touch > Import/Export > Import from storage. 3. If you have added contact accounts other than the phone, select an account in which to save the contacts. 4.
  • Page 85: Working With Favorite Contacts

    Share Contacts 1. Touch the Home key > > Contacts and touch the CONTACTS tab. 2. Touch > Multi-Select. 3. Check the contacts you want to share and then touch 4. Choose how to share the contacts. Options depend on the applications and services installed.
  • Page 86: Working With Groups

    2. Touch a favorite contact and then touch at the top. Working With Groups View Your Contact Groups Touch the Home key > > Contacts and touch the GROUPS tab. Scroll through the list to view the preset groups and any groups you have created.
  • Page 87 the group members. Touch If necessary, touch Default below RINGTONE or NOTIFICATION RINGTONE to set a special ringtone for incoming calls or notifications from the group members. Touch to save the group. Delete a Group Touch the Home key > >...
  • Page 88: Searching For A Contact

    Searching for a Contact Touch the Home key > > Contacts. Touch at the top of the screen. Input the contact name or any information the contact has to search for it. The contacts matched will be listed. Editing Contacts Edit Contact Details Touch the Home key >...
  • Page 89 Delete Contacts 1. Touch the Home key > > Contacts and touch the CONTACTS tab. 2. Touch > Multi-Select. 3. Check the contacts you want to remove and then touch 4. Touch OK to confirm. Join Contacts As your phone synchronizes with multiple online accounts, you may see duplicate entries for the same contact.
  • Page 90 Separate Contact Information If contact information from different sources was joined in error, you can separate the information back into individual contacts on your phone. 1. Touch the Home key > > Contacts. 2. Touch a contact entry you have merged and want to separate.
  • Page 91: Web Accounts

    Web Accounts Adding or Removing Accounts You can add multiple Google accounts and Microsoft Exchange ® ActiveSync accounts. You may also add other kinds of accounts, depending on the apps installed on your phone. Add an Account 1. Touch the Home key > >...
  • Page 92: Configuring Account Sync

    then touch the account. 3. Touch > Remove account > REMOVE ACCOUNT. Configuring Account Sync Configure Auto Sync Setting 1. Open the notification panel and drag the panel downwards to find the Quick Settings on the screen. 2. Touch Sync to enable or disable the auto sync feature. When automatic sync is turned on, changes you make ...
  • Page 93 Change an Account’s Sync Settings 1. Touch the Home Key > > Settings. 2. In the Accounts section, touch the account category and then the account. The Sync screen appears, showing a list of information the account can sync. 3. When auto-sync is enabled, switch on items as you need. The items switched on on the phone will be kept in auto-sync with the web.
  • Page 94: Email

    Email Touch in the home screen and select Email. Use it to receive and send emails from your webmail or other accounts using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs. Setting Up the First Email Account 1.
  • Page 95: Responding To An Email

    the message list. To check earlier emails for your IMAP or POP3 accounts, swipe upwards to the bottom of the message list and touch LOAD MORE. Responding to an Email You can reply to or forward a message that you receive. You can also delete messages and manage them in other ways.
  • Page 96: Writing And Sending An Email

     While in a message list (for instance, the inbox), touch the sender images before the messages and then touch Delete an Email You can delete an email from its folder. You can also delete a batch of emails.  While reading a message, touch >...
  • Page 97: Adding And Editing Email Accounts

    4. Touch to add audio files, images, videos and other types of files as attachments. 5. Touch at the top right of the screen to send the message. Adding and Editing Email Accounts Add an Email Account After setting up your first email account (see Setting Up the First Email Account), you can add more email accounts and...
  • Page 98: Changing General Email Settings

    Changing General Email Settings General settings apply to all email accounts you add. 1. Open Email to get the Inbox screen. 2. Touch > Settings > General settings. 3. Make the changes and touch the Back key when you finish.
  • Page 99: Messaging

    Messaging You can use Messaging to exchange text messages (SMS) and multimedia messages (MMS). Opening the Messaging Screen Touch the Home key > The Messaging screen opens, where you can create a new message, search for messages, or open an ongoing message thread.
  • Page 100: Replying To A Message

    3. Touch the Type message field and enter the message text. 4. If you want to send a multimedia message, touch attach a file or a slideshow to the message. 5. Touch or SEND. NOTE: You can also include email addresses as recipients for multimedia messages.
  • Page 101: Forwarding A Message

    Forwarding a Message 1. On the Messaging screen, touch the thread that has the message you want to forward. 2. Touch the message and then touch Forward in the menu that opens. 3. Enter a recipient for the message and edit the content if you want.
  • Page 102: Calendar

    Calendar Calendar on the phone works with the web-based Google Calendar™ service for creating and managing events, meetings, and appointments. It also works with the Microsoft Exchange ActiveSync calendar once you sign into your Exchange account on the phone. To open Calendar, touch in the home screen and select Calendar.
  • Page 103: Creating An Event

    view from Month view by touching any day in the monthly calendar twice.  In Month view, swipe vertically to see previous and future months.  In Week or Day view, swipe horizontally to see previous and future weeks/days.  When you are viewing past or future days, weeks, or months, touch the date icon at the top right to quickly switch to today.
  • Page 104: Editing, Deleting Or Sharing An Event

    Editing, Deleting or Sharing an Event 1. Find the event you want to edit, delete, or share. 2. Open its details screen (see View Event Details in this chapter). 3. Do one of the followings as you need. To edit the event, touch .
  • Page 105: Browser

    Browser Use Browser to view web pages and search for information. Opening the Browser Touch in the home screen to launch the web browser. The browser also opens when you touch a web link - for example, in an email or a text message. Open a Web Page or Search the Web 1.
  • Page 106: Using Multiple Browser Tabs

    Set the Homepage Your home page opens when you open a new browser tab, and when you start Browser after restarting your phone. 1. Touch > Settings > Set homepage. 2. Enter the URL in the field and touch OK. Using Multiple Browser Tabs You can open several web pages at the same time (one page in each tab) and switch between them freely.
  • Page 107: Changing Browser Settings

    The downloaded files are saved to your phone or the microSDHC card. You can view or open the downloaded files in the Downloads app ( > Downloads). Changing Browser Settings You can configure a number of Browser settings to customize the way you browse the web, including several that you can use to control your privacy.
  • Page 108: Camera

    Camera You can use your phone to take photos and record videos. Photos and videos are stored on the microSDHC card you have installed or in the phone storage. You can copy them to your computer or check them out in the Gallery app. Capturing a Photo 1.
  • Page 109 Number Function automatically after you touch the shutter icon. Turn on or off the High-Dynamic Range (HDR) feature, only available for the back camera. Change the flash setting, only available for the back camera. Change the camera settings. Drag up or down to adjust exposure. View pictures and videos you have taken.
  • Page 110 4. As the exposure bar appears beside the focus point. You can drag up or down to adjust the exposure. 5. Touch the shutter icon to take the photo. NOTE: When you use the front camera, you can also touch adjust smile detection setting.
  • Page 111: Recording A Video

    Touch to adjust the focus of the picture or leave it at  Auto. 4. Touch the shutter icon to take the photo. Recording a Video 1. Touch the Home Key > > Camera. 2. Aim the camera at the subject. You can touch any area on the screen that you want the camcorder to focus on before and during recording.
  • Page 112: Customizing Camera And Video Settings

    Customizing Camera and Video Settings Before capturing a photo or video, you can touch to open the following camera and video setting options.  CAMERA Full screen: Set the viewfinder screen as full screen or  not when the back camera is in use. Shutter tone: Change the shutter tone.
  • Page 113  VIDEO Video quality: Set the quality for your video.  Time lapse: Set the time interval between each frame  when you shot time lapse videos using the back camera. Focus lock when recording: Select whether to lock the ...
  • Page 114: Gallery

    Gallery Opening Gallery Touch the Home key > > Gallery to view albums of your pictures and videos. Working With Albums When you open Gallery, all pictures and videos on your phone are displayed in a number of albums. To view album contents: Touch an album to view the pictures and videos it contains.
  • Page 115: Working With Pictures

    3. Touch > OK. To hide albums: 1. Touch and hold an album to select it. 2. Touch more albums that you want to hide. 3. Touch > OK. NOTE: To show the hidden albums again, touch > Settings > Manage hidden albums.
  • Page 116  Swipe horizontally to see more pictures or videos.  Pinch a picture or video to make it smaller. You'll then see a filmstrip-style view of all your pictures and videos in a row. Swipe left or right to scan through them all. NOTE: You can delete a picture or video by swiping it upwards in the filmstrip view.
  • Page 117: Retouching Your Pictures

     Touch , or to delete, edit, or share the picture.  Touch to add the picture to favorites. NOTE: Some options may not be available for certain albums or pictures. Retouching Your Pictures You can edit any photos you took and some other pictures in Gallery.
  • Page 118: Making A Gif Picture Or A Collage

    NOTE: Touch in the Photo Editor screen to see the edits you have made and undo or redo them. Making a GIF Picture or a Collage You can put together a few pictures in the same album to make an animated GIF picture or a collage of pictures. 1.
  • Page 119: Playing Videos

    For collage, touch TEMPLATE, FREE, or COLLAGE and  then select a border, shading and style. 6. When you are satisfied with the final picture, touch save the GIF or touch to save the collage. Depending on your storage setting, the picture is saved to the zte_editor/Save folder in your phone storage or your microSDHC card.
  • Page 120: Music

    Music Touch the Home key > > Music to play audio files stored on your phone. Music supports a wide variety of audio formats, so it can play music you purchase from online stores, music you copy from your CD collection, and so on. Copying Music Files to Your Phone Before using Music, you need to copy or download audio files to your phone.
  • Page 121: Viewing Your Music Library

    Receive via Bluetooth You can receive music files from other devices via Bluetooth. Receive Data via Bluetooth. Viewing Your Music Library Touch the Home key > > Music and your music library is displayed. All your audio files are cataloged, according to the information stored in the files.
  • Page 122: Setting A Song As The Default Ringtone

    Setting a Song as the Default Ringtone You can set a song as the ringtone for all incoming calls, except those from contacts to whom you have assigned special ringtones (see Set a Ringtone for a Contact), or the default notification sound.
  • Page 123 Number Function Return to the music library. Album artwork (if available). Check the track information. Turn on or off shuffle. Playback control: Skip songs or pause and resume playback. Drag the progress bar to jump to any part of the track. Toggle repeat mode: no repeat, repeat the current track, or repeat the current playlist.
  • Page 124: Managing Playlists

    Touch to see the current playlist (queue). Access additional options. Managing Playlists Create playlists to organize your music files into sets of songs, so that you can play the songs you like in the order you prefer.  Touch > Add to playlist next to a song to add it to a playlist or create a new playlist.
  • Page 125: Video Player

    Video Player Use the Video Player app to manage your video library and to watch videos. Opening the Video Library Touch in the home screen and select Video Player to view your video library, where your video files are displayed in a list. Swipe up or down to find the video you want.
  • Page 126: Managing Video Files

     Touch to rotate the video.  Touch to hide the control panel.  Touch to play the video in a small window and continue with other tasks on the phone.  Touch to capture a screenshot.  Touch to share, trim or delete the video, or configure player settings.
  • Page 127 3. Drag the two tabs on the progress bar to select the portion you want to keep. If necessary, touch to preview the selected portion. 4. Stop the preview and touch . The trimmed video is saved as a new video file.
  • Page 128: More Apps

    More Apps Calculator > Calculator to use the phone’s Touch the Home key > convenient built-in calculator for some basic as well as advanced mathematical equations. NOTE: Slide left while holding the phone upright, or hold the phone on its side, to access advanced buttons. Clock Touch the Home key >...
  • Page 129: Downloads

     To enable or disable existing alarms directly, just slide the switches on the right side.  Touch in the tab to configure alarm settings, including ringtone volume, vibration, alarm duration, volume crescendo, and alarm in silent mode. Check World Time Touch the tab in the Clock app to check local time around the world.
  • Page 130: File Manager

    File Manager Quickly access all of your images, videos, audio clips, and other types of files on your phone storage and the microSDHC card. Touch the Home key > > File Manager. You can find the file you need by category in the CATEGORY tab, or browse folders and files on the phone storage or the microSDHC card in the LOCAL tab.
  • Page 131: Google Apps

    2. Touch to start recording. During recording, you can touch to pause or continue the recording. 3. Touch to stop recording. The memo is automatically saved. Play a Voice Memo To play a memo you just recorded: Touch at the bottom of the screen. To play any saved memo: 1.
  • Page 132  Chrome: Use the Chrome app to browse the Internet and get your bookmarks, browsing history, and more synced with your Google account.  Drive: Store files on Google servers for free after you sign in to your Google account. You can access them on your computers, your phones and other devices, share them, or collaborate with others.
  • Page 133: Google Play™ Store

    Google Play™ Store Touch the Home key > . You can buy or rent music, books, movies, apps, and download them to your phone. NOTE: The content you can access in Google Play Store depends on your region and your service provider. Browsing and Searching for Apps You can browse apps by category.
  • Page 134: Creating A Google Wallet™ Account

    CAUTION: Once installed, some apps can access many functions or a significant amount of your personal data. The Play Store will show you what the app can access. Touch Accept to proceed, or touch the Back key to cancel. 2. For paid apps, touch Continue and follow additional on-screen instructions for payment.
  • Page 135: Managing Your Downloads

    WARNING! When you’ve used Google Wallet once to purchase items from the Google Play Store app, the phone remembers your password so you don’t need to enter it the next time. For this reason, you should secure your phone to prevent others from using it without your permission.
  • Page 136: Settings

    Settings Touch the Home key > > Settings. The Settings app contains most of the tools for customizing and configuring your phone. Wireless and Networks Wi-Fi Turn Wi-Fi on or off and configure your Wi-Fi connections. See Connecting to Wi-Fi. Bluetooth Turn Bluetooth on or off and configure your Bluetooth connections.
  • Page 137 Data Usage Touch the Mobile data or Set cellular data limit switches to turn on or off mobile data or mobile data limit. You can check how much data has been used during the time cycle you set, set mobile data limit and warning (after some data has been used), see what apps have been using mobile data, or restrict background data for individual apps.
  • Page 138: Personal

    Personal Display  Brightness level: Set the brightness of the display.  Adaptive brightness: Automatically adjust screen brightness.  Wallpaper: Select a background image or animation for the home screen.  Sleep: Set the length of time of inactivity before the screen turns off automatically.
  • Page 139 2 seconds / 5 seconds: The touch keys light for 2 or 5  seconds each time you touch the screen or touch keys while the screen is turned on. Auto: Let your phone turn on or off the touch keys ...
  • Page 140 on the lock screen.  Smart Lock: Keep the phone unlocked when connected to trusted devices, in trusted places, unlocked by trusted faces or voices, or as long as you keep holding or carrying the device. NOTE: You need to sign in to your Google account on the phone to use the Smart Lock feature.
  • Page 141  Trusted credentials: Display trusted CA certificates.  Install from SD card: Install certificates from the phone storage or the microSDHC card.  Clear credentials: Delete all certificates.  Trust agents: View or deactivate trust agents.  Screen pinning: Keep a screen of your choice in view, so that others cannot switch to other apps and access your personal information.
  • Page 142 dictionary or remove words from the dictionary. The words you add are used for spelling check and word suggestion.  Keyboard & input methods: Configure text input settings.  Text-to-speech output: Preferred engine: Select the speech synthesis engine  you want to use or change its settings. Speech rate: Select how quickly you want the ...
  • Page 143: Device

    Device Location Activate location services to determine your location. To use location-related applications, such as finding your location on Google Maps, you must have location services turned on on your phone. 1. Touch the Home key > > Settings > Location. 2.
  • Page 144 location and select Phone or SD card to store items in the phone storage or the installed microSDHC card. In the Portable storage section, you can manage the installed microSDHC card. For more information about using the card, Using the microSDHC Card as Portable Storage.
  • Page 145  UNINSTALL: Uninstall the app.  DISABLE/ENABLE: Disable or enable the app.  Storage: Check its storage information, clear its data or cache.  Data usage: Check how much data has been used by the app during the time cycle you set and restrict background data for the app.
  • Page 146: Accounts

    Connect to PC Select your USB connection type between your phone and PC. Connecting to Your Computer via USB. Backup & Reset  Back up my data: Back up app data, Wi-Fi passwords, and other settings to Google servers after you sign in to your Google account.
  • Page 147: System

    System Accessibility Configure accessibility plug-ins on your phone, such as using TalkBack for low-vision users. Printing You can manage Google Cloud Print service or other printer plug-ins installed from the Google Play Store or your printer manufacturer. About Phone View the phone status and other information. You can also touch Software Update to check for system updates and install them when they become available.
  • Page 148: Upgrading The Phone Software

    Upgrading the Phone Software There are several ways to upgrade ZTE phone software.  Use the online upgrade tool for mobile terminal products.  Use the one-press upgrade package offered by your mobile service provider.  Use the upgrade package on your microSDHC card.
  • Page 149: Troubleshooting

    Troubleshooting If you encounter problems while using the phone, or if it performs abnormally, you can refer to the chart below. If your particular problem cannot be resolved using the information in the chart, contact the dealer where you purchased the phone. Problem Possible causes Possible solution...
  • Page 150 Problem Possible causes Possible solution End the call and dial Poor network link quality again. You may be on the part of your switched to a service provider. better-quality network link or phone line. Echo or noise End the call and dial again.
  • Page 151 Problem Possible causes Possible solution The standby time is related to your service provider system configuration. The same If you are located in an phone used with area where signaling is different service weak, temporarily power providers’ systems will off the phone. not provide exactly the same length of standby time.
  • Page 152 Problem Possible causes Possible solution Cannot turn Recharge the phone’s Battery power has been your phone depleted. battery. Take the nano-SIM card nano-SIM card to your service provider malfunction or damage for testing. nano-SIM nano-SIM card inserted Insert the nano-SIM card error improperly card properly.
  • Page 153 Problem Possible causes Possible solution Contact your service provider. If the service You have entered an provider provides the PIN Code nano-SIM card’s PUK incorrect PIN code three blocked consecutive times. code, use the PUK code to unlock the nano-SIM card.
  • Page 154: For Your Safety

    For Your Safety General Safety Don’t make or receive Don’t use at gas handheld calls while driving. Never text stations. while driving. Keep your phone at Your phone may least 10 mm away produce a bright or from your ear or body flashing light.
  • Page 155: Radio Frequency (Rf) Energy

    Keep away from Avoid contact with pacemakers and other liquids. Keep your electronic medical phone dry. devices. Turn off when asked to Do not attempt to in hospitals and disassemble your medical facilities. phone. Turn off when told to in Only use approved aircrafts and airports.
  • Page 156 FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid after searching on FCC ID: SRQ-Z836BL. For this device, the highest reported SAR value for usage against the head is 1.05 W/kg, for usage near the body is 1.19 W/kg.
  • Page 157: Fcc Regulations

    SAR compliance for body-worn operation is based on a separation distance of 10 mm between the unit and the human body. Carry this device at least 10 mm away from your body to ensure RF exposure level compliant or lower to the reported level.
  • Page 158: Hearing Aid Compatibility (Hac) Regulations For Mobile Phones

    to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:  Reorient or relocate the receiving antenna. ...
  • Page 159 wireless phones sometimes do because of electromagnetic energy emitted by the phone's antenna, backlight, or other components. Your phone is compliant with FCC HAC regulations (ANSI C63.19- 2011). While some wireless phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise.
  • Page 160: Turning On The Hac Setting

    or phone retailer. M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings. T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch”...
  • Page 161: Distraction

    noise and feedback are diminished. The HAC setting improves only the calls you listen to through the earpiece. It does not affect calls heard on the speaker or with a headset. HAC requires extra battery power, so watch your battery consumption when it's turned on.
  • Page 162: Product Handling

    Product Handling General Statement on Handling and Use You alone are responsible for how you use your phone and any consequences of its use. You must always switch off your phone wherever the use of a phone is prohibited. Use of your phone is subject to safety measures designed to protect users and their environment.
  • Page 163 clean the device or its accessories.  Do not paint your phone or its accessories.  Do not attempt to disassemble your phone or its accessories, only authorized personnel can do so.  Do not expose your phone or its accessories to extreme temperatures, minimum 23 ℉...
  • Page 164 Demagnetization To avoid the risk of demagnetization, do not allow electronic devices or magnetic media close to your phone for a long time. Electrostatic Discharge (ESD) Do not touch the nano-SIM card’s metal connectors. Antenna Do not touch the antenna unnecessarily. Normal Use Position When placing or receiving a phone call, hold your phone to your ear, with the bottom towards your mouth.
  • Page 165 watching video. If you have experienced seizures or blackouts or have a family history of such occurrences, please consult a physician. To reduce the risk of blackouts or seizures, you can use your phone in a well lit room and take frequent breaks. Repetitive Strain Injuries To minimize the risk of Repetitive Strain Injury (RSI) when texting or playing games with your phone:...
  • Page 166: Electrical Safety

    Phone Heating Your phone may become warm during charging and during normal use. Electrical Safety Accessories Use only approved accessories. Do not connect with incompatible products or accessories. Take care not to touch or allow metal objects, such as coins or key rings, to contact or short-circuit in the charging jack terminals.
  • Page 167: Ctia Requirements

    have taken it to be checked at an authorized service center. CTIA Requirements  Do not disassemble or open crush, bend or deform, puncture or shred.  Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard.
  • Page 168: Radio Frequency Interference

     Improper battery use may result in a fire, explosion or other hazard.  The phone shall only be connected to CTIA certified adapters, products that bear the USB-IF logo or products that have completed the USB-IF compliance program. Radio Frequency Interference General Statement on Interference Care must be taken when using the phone in close proximity to personal medical devices, such as pacemakers and hearing...
  • Page 169 when one is nearby. The level of interference will depend on the type of hearing device and the distance from the interference source, increasing the separation between them may reduce the interference. You may also consult your hearing aid manufacturer to discuss alternatives. Medical Equipment Switch off your wireless device when requested to do so in hospitals, clinics or health care facilities.
  • Page 170: Explosive Environments

    Explosive Environments Gas Stations and Explosive Atmospheres In locations with potentially explosive atmospheres, obey all posted signs to turn off wireless devices such as your phone or other radio equipment. Areas with potentially explosive atmospheres include fuelling areas, below decks on boats, fuel or chemical transfer or storage facilities, areas where the air contains chemicals or particles, such as grain, dust, or metal powders.
  • Page 171 Specifications Handset specifications are shown in the following table. Operating System Android 6.0 Handset standard LTE\GSM\UMTS Dimensions 5.73" (H) x 2.87" (W) x 0.41" (D) Weight 5.93 oz. (with battery) Display 5 inch Camera 5 MP rear camera and 2MP front camera Internal memory ROM: 8 GB, RAM: 1 GB...
  • Page 172 time 25.3 hours (2G) 22.1 hours (3G) WAP browser version M4/T3 Bluetooth NOTE: The phone’s talk time and idle time are based on ideal working environments. The use of extended backlighting, browser, and network conditions can reduce battery life and talk/idle time.

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