Zte Z837VL User Manual
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Zte Z837VL User Manual

Zte Z837VL User Manual

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  • Page 1 Z837VL User Manual...
  • Page 2 About This Manual Thank you for choosing this ZTE mobile device. In order to keep your device in its best condition, please read this manual and keep it for future reference. Copyright Copyright © 2016 ZTE CORPORATION All rights reserved.
  • Page 3 LTE is a trademark of ETSI. ® The Bluetooth trademark and logos are owned by the Bluetooth SIG, Inc. and any use of such trademarks by ZTE Corporation is under license. microSDHC Logo is a trademark of SD-3C, LLC. ®...
  • Page 4 WARNING: This product contains a chemical known to the State of California to cause cancer, birth defects or other reproductive harm. Version No.: R1.0 Edition Time: December 21, 2016 Manual No. : 079584508294...

  • Page 5: Table Of Contents

    Contents Getting Started ............11 Getting to Know Your Phone ..........11 Knowing the Keys ............13 Installing the nano-SIM Card and Battery ......14 Installing the microSDHC™ Card (Not Included) ....16 Charging the Battery ............17 Extending the Battery Life ..........19 Powering On/Off ..............
  • Page 6 Protecting Your Phone With Screen Locks ....... 32 Protecting Your Phone With Screen Pinning ..... 33 Knowing the Basics ..........35 Monitoring the Phone Status ..........35 Managing Notifications ............. 36 Managing Shortcuts and Widgets ........39 Organizing With Folders ..........41 Rearranging the Primary Shortcuts ........
  • Page 7 Calling Your Contacts ............71 Checking Voicemail ............71 Using Options During a Call ..........72 Managing Multi-party Calls ..........73 Adjusting Your Call Settings ..........74 Contacts ..............80 Checking Contact Details ..........80 Adding a New Contact ............80 Importing, Exporting, and Sharing Contacts ......
  • Page 8 Opening the Messaging Screen ........97 Sending a Message ............97 Replying to a Message ............ 98 Forwarding a Message ............ 99 Copying a Message ............99 Changing Message Settings ..........99 Calendar ............... 100 Viewing Your Calendars and Events ....... 100 Creating an Event ............
  • Page 9 Retouching Your Pictures ..........116 Making a GIF Picture or a Collage ........117 Playing Videos ............... 118 Music ..............119 Copying Music Files to Your Phone ........ 119 Viewing Your Music Library ..........120 Setting a Song as the Default Ringtone ......121 Playing Music ..............
  • Page 10 Managing Your Downloads ..........134 Settings ..............135 Wireless and Networks ..........135 Personal ................ 137 Device ................142 Accounts ............... 145 System ................146 Upgrading the Phone Software ......147 Troubleshooting ........... 148 For Your Safety ............ 153 General Safety............... 153 Radio Frequency (RF) Energy ........

  • Page 11: Getting Started

    Getting Started Getting to Know Your Phone Auxiliary microphone Proximity & Front camera light sensor Light indicator Earpiece Volume key Power key Touch screen Home key Recent Back key apps key Main microphone...
  • Page 12 Headset jack Back camera Flash Back cover Speaker Charging/ micro-USB jack...

  • Page 13: Knowing The Keys

    Knowing the Keys Function  Press and hold to turn on or off airplane mode, Power key restart, or power off.  Press to turn off or on the screen display.  Touch to return to the home screen from any Home key application or screen.

  • Page 14: Installing The Nano-Sim Card And Battery

    Installing the nano-SIM Card and Battery Power off your phone and remove the battery before installing or removing the nano-SIM card. And power off your phone before removing or replacing the battery. WARNING! To avoid damage to the phone, do not use any other kind of SIM cards, or any non-standard nano-SIM card cut from a SIM card.
  • Page 15 and slip it into the card holder. 3. Insert the battery by aligning the metal contacts on the battery with the metal contacts in the battery compartment. Gently push down on the battery until it clicks into place. 4. Align the back cover with the back of the phone and press the cover back into place.

  • Page 16: Installing The Microsdhc™ Card (Not Included)

    there are no gaps around the cover. Installing the microSDHC™ Card (Not Included) A microSDHC card can be installed or removed while the phone is turned on. You need to unmount the microSDHC card before removing it (see Using the microSDHC Card as Portable Storage).

  • Page 17: Charging The Battery

    If the battery is low, there will be a pop-up message on the screen. As you char ge your phone, the screen will tell you the exact battery level each time you wake up your phone. WARNING! Use only ZTE-approved chargers and cables. The use of...
  • Page 18 unapproved accessories could damage your phone or cause the battery to explode. 1. Connect the adapter to the charging/micro-USB jack. Ensure that the adapter is inserted with the correct orientation. Do not use force. 2. Connect the charger to a standard AC power outlet. If the phone is on, you’ll see a charging icon, such as appear on the status bar.

  • Page 19: Extending The Battery Life

    prolonged charging. Extending the Battery Life Active applications, screen brightness levels, Bluetooth and Wi-Fi usage and GPS functionality can drain your battery. You can follow the helpful tips below to conserve your battery power:  Reduce the screen backlight time. ...

  • Page 20: Locking/Unlocking The Screen And Keys

    Touch the language field to select the language. Then touch and follow the prompts to set up Wi-Fi, name, screen lock, Google services and other options. Locking/Unlocking the Screen and Keys Your phone allows you to quickly lock the screen and keys (put the phone to sleep mode) when not in use and to turn the screen back on and unlock it when you need it.

  • Page 21: Using The Touch Screen

    - or - Touch a notification twice consecutively to open the related app. NOTE: If you have set an unlock pattern, a PIN or a password for your phone (see Protecting Your Phone With Screen Locks), touch and hold on the screen and draw the pattern or enter the PIN or password to unlock your phone.
  • Page 22  Touch and Hold To open the available options for an item (for example, a message or link in a web page), touch and hold the item.  Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
  • Page 23  Pinch In some apps (such as Maps, Browser, and Gallery), you can zoom in and out by placing two fingers on the screen at once and pinching them together (to zoom out) or spreading them apart (to zoom in). ...

  • Page 24: Getting To Know The Home Screen

    NOTE: The auto-rotate feature needs to be enabled for the screen orientation to automatically change. Touch the Home key > > Settings > Display and check Auto-rotate screen. You can also access the screen rotation control by sliding down the status bar from the top of the screen by your two fingers and touch Auto-rotate/Portrait.
  • Page 25 Extended Home Screen Panels Your home screen is extendable, providing more space for shortcuts, widgets, and more. Simply swipe left or right on the home screen to see the extended panels. You can add or remove home screen panels, or adjust their order. To add a new home screen panel: 1.
  • Page 26 Touch at the bottom of a home screen thumbnail to set it as the main home screen.

  • Page 27: Personalizing

    Personalizing Changing the System Language 1. Touch the Home key > > Settings > Language & input > Language. 2. Select the language you need. Setting the Date and Time 1. Touch the Home key > > Settings > Date & time. 2.

  • Page 28: Changing Ringtone And Notification Sound

    Changing Ringtone and Notification Sound You can customize the default ringtone for incoming calls and the default notification sound. 1. Touch the Home key > > Settings > Sound & notification. 2. Touch Phone ringtone or Default notification ringtone. 3. Select the ringtone you want to use and touch OK. NOTE: Set a Ringtone for a Contact for how to assign a special...

  • Page 29: Switching To Silent Mode

    notification. 2. Drag the sliders below Media volume, Alarm volume, Ring volume, and Notification volume to adjust the volume for each type of audio. NOTE: You can adjust the volume levels any time by pressing the Volume key. Then touch and drag a volume slider.

  • Page 30: Applying New Wallpapers

     Touch the Home key > > Settings > Sound & notification > Do not disturb > Do not disturb > Always > Disturb rules > Total silence to switch the phone to silent mode. NOTES:  Total silence blocks all sounds and vibrations, including from alarms, music, videos and games.

  • Page 31: Changing Screen Brightness

    Changing Screen Brightness 1. Touch the Home key > > Settings > Display > Brightness level. 2. Drag the slider to manually adjust the screen brightness. NOTE: Your phone can automatically adjust the screen brightness for available light. Touch Adaptive brightness in the Display settings screen to turn the feature on or off.

  • Page 32: Protecting Your Phone With Screen Locks

    Protecting Your Phone With Screen Locks You can protect your phone by creating a screen lock. When it is enabled, you need to touch and hold on the screen, draw a pattern or enter a numeric PIN or password to unlock the phone’s screen and keys.

  • Page 33: Protecting Your Phone With Screen Pinning

    NOTE: If you forget the pattern you set, you can also upgrade the phone software. See Upgrading the Phone Software. Protecting Your Phone With Screen Pinning You can use the screen pinning feature to keep an app in view, so others cannot switch to other apps or access your personal information.
  • Page 34 front-most tab. 5. Touch Unpin the Screen To unpin the screen and return to normal use, touch and hold the Recent apps key. If you have asked for the unlock pattern, PIN or password before unpinning the screen, touch and hold on the lock screen and draw the pattern or enter the PIN/password.

  • Page 35: Knowing The Basics

    Knowing the Basics Monitoring the Phone Status The status bar at the top of the home screen provides phone and service status icons on the right side. Below are some of the icons you may see. 3G connected No signal Signal strength 4G LTE connected Do not disturb mode on...

  • Page 36: Managing Notifications

    Managing Notifications Notification Icons The status bar at the top of the home screen provides notification icons on the left. Below are some of the icons you may see. The notifications depend on the apps installed and you can touch and drag the status bar down to see more information.

  • Page 37: Respond To Or Remove A Notification

    Open/Close the Notification Panel Notifications report the arrival of new messages, calendar events, and alarms, as well as ongoing events, such as when you are playing music. You can open the notification panel to view the details of notifications.  To open the notification panel, swipe your finger down on the home screen or from the top of the screen.
  • Page 38 NOTE: If you block notifications for an app, you may miss its important alerts and updates. The notifications of some apps cannot be blocked. Use Quick Settings The Quick Settings make it convenient to view or change the most common settings for your phone. Open the notification panel and drag the panel downwards to find the following Quick Settings on the screen.

  • Page 39: Managing Shortcuts And Widgets

     Bluetooth: Touch to turn on or off Bluetooth. Touch and hold to open the Bluetooth menu. See Connecting to Bluetooth Devices  Wi-Fi: Touch to turn on or off Wi-Fi. Touch and hold to open the Wi-Fi settings menu. See Connecting to Wi-Fi.

  • Page 40: Adjust Widget Size

    right to browse widgets. 3. Touch and hold a widget or an application icon and drag it to a home screen panel. NOTE: While holding the item, you can drag it to the right edge of the screen to create a new home screen panel and put the item on it. Move Shortcuts or Widgets 1.

  • Page 41: Organizing With Folders

    Organizing With Folders You can create folders on the home screen and add several shortcuts to a folder. You can move or remove folders the same way as moving or removing shortcuts. 1. Touch and hold the shortcut on the home screen you want to add into a folder until (Folder) appears.

  • Page 42: Entering Text

    Entering Text You can enter text using the onscreen keyboard. Some apps open it automatically. In others, you open it by touching where you want to type. Touch the Back key to hide the onscreen keyboard. You can also enter text by speaking with the Google voice typing feature.

  • Page 43: Google Keyboard

    The icon appears only when more than one input method is installed and enabled for use. Google Keyboard The Google Keyboard provides a layout similar to a desktop computer keyboard. When screen auto-rotation is enabled, turn the phone sideways and the keyboard will change from portrait to landscape.
  • Page 44  Touch to use uppercase. Double-tap to lock uppercase. This key also changes to indicate the current case you are using: for lowercase, for uppercase, when locked in uppercase.  Touch to delete the text before the cursor.  Touch to select numbers and symbols.

  • Page 45: Touchpal Keyboard

    word. End of the word Start of the word NOTES:  Touch when you want to. If you want to enter a single letter, go ahead and touch.  Lift your finger at the end of the word. A space is added automatically when you begin to input the next word.
  • Page 46 The FULL Layout The FULL layout offers an input experience similar to a computer keyboard.  The alphabetic keys: Touch the keys to enter letters. Touch a key and slide if necessary to choose more characters.  The shift key: Touch to use uppercase.
  • Page 47  The delete key: Touch to delete text before the cursor. You can also slide left on the key to delete an entire word.  More options: Touch to access additional functions of TouchPal, use voice input, edit text, change keyboard themes, and more.
  • Page 48 Touch to enter the left letter on the key; double-tap or flick right to enter the right letter/symbol on the key. You can also touch and hold a key and slide left or right to choose more letters and symbols. If word prediction is enabled ( ), just touch the keys and choose the right word.
  • Page 49 End of the word Start of the word NOTES:  Curve is only available in the Full layout.  Touch when you want to. If you want to enter a single letter, go ahead and touch.  Lift your finger at the end of the word. A space is added automatically when you begin to trace the next word.

  • Page 50: Google Voice Typing

    3. Touch or use Curve to enter the first word. As the first word appears on the text field, candidate words appear on the keyboard for you to choose from as the following word. 4. Drag the correct candidate word to the space key to add the word to the text field.

  • Page 51: Editing Text

    Or touch to access the voice typing feature when you are using the Google keyboard. 2. When you see the microphone image, speak what you want to type. 3. You can continue entering text to keep it or to delete it. NOTE: Say "comma,"...

  • Page 52: Opening And Switching Apps

    want to replace. Then touch PASTE.  Insert clipboard text to the text field: Touch and hold the tab below the cursor and then select PASTE. Opening and Switching Apps Open an App 1. Touch the Home key > 2. Swipe up or down on the screen and touch an app to open it. Switch Between Recently Opened Apps 1.
  • Page 53 NOTES: Pre-installed apps cannot be uninstalled. To find the disabled applications, touch the Home key > > Settings > Apps. You can then touch the application and touch ENABLE to restore it.

  • Page 54: Connecting To Networks And Devices

    Connecting to Networks and Devices Connecting to Mobile Networks Control Mobile Data Use To enable or disable data access: 1. Touch the Home key > > Settings > Mobile networks. 2. Touch the Mobile Data switch to enable or disable mobile data use.

  • Page 55: Connecting To Wi-Fi

    2. Touch > Reset to default. ® Connecting to Wi-Fi Wi-Fi is a wireless networking technology that can provide Internet access at distances of up to 300 feet, depending on the Wi-Fi router and your surroundings. Turn Wi-Fi On and Connect to a Wi-Fi Network 1.
  • Page 56 4. Slide the Network notification switch. When Wi-Fi is on, you receive notifications in the status bar when your phone detects an open Wi-Fi network. Uncheck the option to turn off notifications. Add a Wi-Fi Network You can add a Wi-Fi network if the network does not broadcast its name (SSID), or to add a Wi-Fi network when you are out of range.
  • Page 57 2. Slide the Wi-Fi switch to the On position. 3. Touch > Advanced > WPS Push Button. 4. Press the WPS button on the wireless router and the access point will recognize your phone and add it to the network. Method two: PIN number 1.

  • Page 58: Connecting To Bluetooth Devices

    3. Touch > Saved networks. 4. Touch the Wi-Fi network name and then touch FORGET. Adjust Advanced Wi-Fi Settings 1. Touch the Home key > > Settings > Wi-Fi. 2. Touch > Advanced to adjust the following settings.  Network notification: Get notifications in the status bar when Wi-Fi is on and an open network is available.

  • Page 59: Change The Device Name

    Phones or other devices with Bluetooth capabilities can exchange information wirelessly within a distance of about 10 meters (30 feet). The Bluetooth devices must be paired before the communication is performed. Turn Bluetooth On/Off 1. Touch the Home key > >...

  • Page 60: Send Data Via Bluetooth

    Your phone automatically scans for and displays the IDs of all available Bluetooth devices in range. You could touch > Refresh if you want to scan again. 3. Touch the device you want to pair with. 4. Confirm that the Bluetooth passkeys are the same between the two devices and touch PAIR.

  • Page 61: Connecting To Your Computer Via Usb

    you want to share. 2. Select the option for sharing via Bluetooth. The method may vary by application and data type. 3. Touch a Bluetooth device the phone has paired with or wait for it to search for new devices and touch one of them. Receive Data via Bluetooth 1.
  • Page 62  Install driver: Install the driver needed for some USB connection modes (such as MTP). You only need to install the driver on the same PC once. NOTE: You can also install the driver on PC by running the executable file in the new CD-ROM drive. ®...

  • Page 63: Using The Microsdhc Card As Portable Storage

    Disconnect Your Phone From the Computer To disconnect the phone from the computer, simply unplug the USB cable when you’re finished. Using the microSDHC Card as Portable Storage You can use your microSDHC card as portable storage to save photos, music, videos, downloaded files, and more. To remove the microSDHC card from your phone: If you need to remove the microSDHC card while the phone is on, you must unmount it first.

  • Page 64: Sharing Your Mobile Data Connection

    Sharing Your Mobile Data Connection Share Mobile Data Through a Wi-Fi Hotspot You can share your phone’s data connection with other devices by turning your phone into a portable Wi-Fi hotspot. The feature needs data connection on a mobile network and may result in data charges.

  • Page 65: Connecting To Virtual Private Networks

    1. Touch the Home key > > Settings. 2. Touch Wi-Fi hotspot and set the following options.  Configure: - Network name: Enter or edit a network SSID (name) that other devices see when scanning for Wi-Fi networks. - Channel: Change channels in case of interference. - Security: Choose a security option: Open (not recommended) or WPA2 PSK (other users can access your mobile hotspot only if they enter the correct...

  • Page 66: Connect To A Vpn

    resources inside a secured local network. VPNs are commonly deployed by corporations, schools, and other institutions to let people access local network resources when not on campus, or when connected to a wireless network. Depending on the type of VPN you are using, you may be required to enter your login credentials or install security certificates before you can connect to your VPN.
  • Page 67 Modify a VPN 1. Touch the Home key > > Settings > More > VPN. 2. In the VPN profiles list, touch beside the VPN that you want to modify. 3. Edit the VPN settings you want. 4. Touch SAVE.

  • Page 68: Phone Calls

    Phone Calls You can place calls from the Phone app, the Contacts app, or other apps or widgets that display contact information. Wherever you see a phone number, you can usually touch it to dial. Placing and Ending Calls Place a Call by Dialing 1.

  • Page 69: Answering Or Rejecting Calls

    NOTE: To redial the last call you made, just touch the Home key > > > and touch again. End a Call During a call, touch on the screen. Answering or Rejecting Calls When you receive a phone call, the incoming call screen opens, displaying the caller ID or the information about the caller that you've entered in the Contacts app.

  • Page 70: Working With The Call History

    NOTE: To edit the preset text response from within the Phone app, touch in the top search field and select Settings > Quick responses. Working With the Call History The call history is a list of all the calls you've placed, received, or missed.

  • Page 71: Calling Your Contacts

    Take Other Actions on a Call History Entry Touch a listing in the call history and select Call details to view more call information.  Touch to delete the entry.  While viewing the call details, touch > Edit before call to edit the number in the dialer before calling it.

  • Page 72: Using Options During A Call

    1. Touch the Home key > > 2. Touch and hold the 1 key in the dialer. If prompted, enter your voicemail password. 3. Follow the voice prompts to listen to and manage your voicemail messages. NOTE: Set Voicemail for how to set your voicemail service. For detailed information, please contact the service provider.

  • Page 73: Managing Multi-Party Calls

     Touch to merge two calls into a conference call.  Touch to end the current call. WARNING! Because of higher volume levels, do not place the phone near your ear during speakerphone use. Managing Multi-party Calls When the call waiting and three-way call features are available, you can switch between two calls or set up a conference call.

  • Page 74: Adjusting Your Call Settings

    Touch Set Up a Conference Call With this feature, you can talk to two people at the same time. 1. Place the first call. 2. Once you have established the connection, touch dial the second number. (This puts the first caller on hold.) 3.

  • Page 75: Edit Quick Response To Rejected Callers

    Set Sound and Vibration Set the sound and vibration for incoming calls as well as dialpad sounds. 1. Touch the Home key > > (in the top search field) > Settings > Sounds and vibration. 2. Touch the option you want to configure. ...
  • Page 76 2. Touch Voicemail to configure voicemail settings.  Touch Service to select the voicemail service provider. Your carrier is the default.  Touch Setup > Voicemail number to edit the voicemail number.  Touch Ringtone to select the notification sound for new voicemails.

  • Page 77: Set Speed Dials

    respond via text messages. TTY VCO: Users who can talk, but cannot hear, may use  this mode to talk through the phone and receive responses via text messages. Set Hearing Aids Your phone supports HAC (Hearing Aid Compatibility) function. When you turn on the hearing aid compatibility and use a hearing aid with a Telecoil to answer the phone, it will help you hear more clearly during the phone call.

  • Page 78: Set Dtmf Tones

    To assign a speed dial key: 1. Touch the Home key > > (in the top search field) > Settings > Call settings > Speed dial. 2. Touch a speed dial key. 3. Enter a phone number or select one from the contact list. 4.
  • Page 79 Settings > Call settings > Additionalsettings > Plus code dialing setting to set plus code dialing number.  Check Setup Plus Code Replacement to replace + with the international dialing code.  Touch Replace Code of Plus Code to change the international dialing code.

  • Page 80: Contacts

    Contacts You can add contacts on your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing. To see your contacts, touch the Home key > > Contacts. From there, you can touch the tabs on the top of the screen to quickly switch to the contact groups or favorite contacts.

  • Page 81: Importing, Exporting, And Sharing Contacts

    3. Enter the contact name, phone numbers, and email addresses. 4. If necessary, touch More Fields to add more information or change the contact account. 5. Touch to save the contact. Importing, Exporting, and Sharing Contacts You can import/export contacts from/to the phone storage or the microSDHC card.

  • Page 82: Working With Favorite Contacts

    Export Contacts to the microSDHC Card or Phone Storage 1. Touch the Home key > > Contacts. 2. Touch > Import/Export > Export to storage. 3. The phone will prompt you with the name of the vCard file and the directory in which the file will be saved. Touch OK to create the file.

  • Page 83: Working With Groups

    Add a Contact to Favorites You can add the contacts you use frequently to FAVORITES so that you can find them quickly. 1. Touch the Home key > > Contacts and touch the CONTACTS tab. 2. Touch a contact and then touch at the top.

  • Page 84: Delete A Group

    touch > Send Group message / Send Group email after you open the group. Set Up a New Group 1. Touch the Home key > > Contacts and touch the GROUPS tab. 2. Touch to create a new group. 3. Touch to choose an account for the new group if needed. 4.

  • Page 85: Searching For A Contact

    will not be deleted. NOTE: Pre-set groups cannot be deleted. Edit a Group 1. Touch the Home key > > Contacts and touch the GROUPS tab. 2. Touch a group and then touch . 3. Touch Edit to edit the group name, add more members, or change the ringtone.

  • Page 86: Editing Contacts

    Editing Contacts Edit Contact Details 1. Touch the Home key > > Contacts. 2. Touch a contact you need to edit and then touch 3. Edit the contact and touch Set a Ringtone for a Contact Assign a special ringtone to a contact, so you know who is calling when you hear the ringtone.

  • Page 87: Join Contacts

    Join Contacts As your phone synchronizes with multiple online accounts, you may see duplicate entries for the same contact. You can merge all the separate information of a contact into one entry in the contacts list. 1. Touch the Home key > >...
  • Page 88 separate. 3. Touch > > Separate. 4. Touch OK to confirm.

  • Page 89: Web Accounts

    Web Accounts Adding or Removing Accounts You can add multiple Google accounts and Microsoft Exchange ® ActiveSync accounts. You may also add other kinds of accounts, depending on the apps installed on your phone. Add an Account 1. Touch the Home key > >...

  • Page 90: Configuring Account Sync

    then touch the account. 3. Touch > Remove account > REMOVE ACCOUNT. Configuring Account Sync Configure Auto Sync Setting 1. Open the notification panel and drag the panel downwards to find the Quick Settings on the screen. 2. Touch Sync to enable or disable the auto sync feature. When automatic sync is turned on, changes you make ...
  • Page 91 Change an Account’s Sync Settings 1. Touch the Home Key > > Settings. 2. In the Accounts section, touch the account category and then the account. The Sync screen appears, showing a list of information the account can sync. 3. When auto-sync is enabled, switch on items as you need. The items switched on on the phone will be kept in auto-sync with the web.

  • Page 92: Email

    Email Touch in the home screen and select Email. Use it to receive and send emails from your webmail or other accounts using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs. Setting Up the First Email Account 1.

  • Page 93: Responding To An Email

    the message list. To check earlier emails for your IMAP or POP3 accounts, swipe upwards to the bottom of the message list and touch LOAD MORE. Responding to an Email You can reply to or forward a message that you receive. You can also delete messages and manage them in other ways.

  • Page 94: Writing And Sending An Email

    While in a message list (for instance, the inbox), touch the sender images before the messages and then touch Delete an Email You can delete an email from its folder. You can also delete a batch of emails. While reading a message, touch >...

  • Page 95: Adding And Editing Email Accounts

    4. Touch to add audio files, images, videos and other types of files as attachments. 5. Touch at the top right of the screen to send the message. Adding and Editing Email Accounts Add an Email Account After setting up your first email account (see Setting Up the First Email Account), you can add more email accounts and...

  • Page 96: Changing General Email Settings

    Changing General Email Settings General settings apply to all email accounts you add. 1. Open Email to get the Inbox screen. 2. Touch > Settings > General settings. 3. Make the changes and touch the Back key when you finish.

  • Page 97: Messaging

    Messaging You can use Messaging to exchange text messages (SMS) and multimedia messages (MMS). Opening the Messaging Screen Touch the Home key > The Messaging screen opens, where you can create a new message, search for messages, or open an ongoing message thread.

  • Page 98: Replying To A Message

    3. Touch the Type message field and enter the message text. 4. If you want to send a multimedia message, touch attach a file or a slideshow to the message. 5. Touch > Send. NOTE: You can also include email addresses as recipients for multimedia messages.

  • Page 99: Forwarding A Message

    Forwarding a Message 1. On the Messaging screen, touch the thread that has the message you want to forward. 2. Touch the message and then touch Forward in the menu that opens. 3. Enter a recipient for the message and edit the content if you want.

  • Page 100: Calendar

    Calendar Calendar on the phone works with the web-based Google Calendar™ service for creating and managing events, meetings, and appointments. It also works with the Microsoft Exchange ActiveSync calendar once you sign into your Exchange account on the phone. To open Calendar, touch in the home screen and select Calendar.

  • Page 101: Creating An Event

    view from Month view by touching any day in the monthly calendar twice. In Month view, swipe vertically to see previous and future months. In Week or Day view, swipe horizontally to see previous and future weeks/days. When you are viewing past or future days, weeks, or months, touch the date icon at the top right to quickly switch to today.

  • Page 102: Changing Calendar Settings

    2. Open its details screen (see View Event Details in this chapter). 3. Do one of the followings as you need. To edit the event, touch . Touch DONE to save your  changes. To delete the event, touch > OK. ...

  • Page 103: Browser

    Browser Use Browser to view web pages and search for information. Opening the Browser Touch in the home screen to launch the web browser. The browser also opens when you touch a web link - for example, in an email or a text message. Open a Web Page or Search the Web 1.

  • Page 104: Using Multiple Browser Tabs

    Set the Homepage Your home page opens when you open a new browser tab, and when you start Browser after restarting your phone. 1. Touch > Settings > Set homepage. 2. Enter the URL in the field and touch OK. Using Multiple Browser Tabs You can open several web pages at the same time (one page in each tab) and switch between them freely.

  • Page 105: Changing Browser Settings

    The downloaded files are saved to your phone or the microSDHC card. You can view or open the downloaded files in the Downloads app ( > Downloads). Changing Browser Settings You can configure a number of Browser settings to customize the way you browse the web, including several that you can use to control your privacy.

  • Page 106: Camera

    Camera You can use your phone to take photos and record videos. Photos and videos are stored on the microSDHC card you have installed or in the phone storage. You can copy them to your computer or check them out in the Gallery app. Capturing a Photo 1.
  • Page 107 Number Function Change the camera settings. Change the flash setting, only available for the back camera. Select the manual or auto camera mode, or use interval capture, multi-exposure, or panorama.
  • Page 108 Number Function Only available for the back camera. View pictures and videos you have taken. Select filters. Capture a picture. Capture a video clip. Turn on or off the High-Dynamic Range (HDR) feature, only available for the back camera. Set a time delay before the camera takes a picture automatically after you touch the shutter icon.
  • Page 109 NOTE: When you use the front camera, you can also touch to adjust beauty face or smile detection setting. To use manual camera mode: You can use manual camera mode to adjust more camera options for you photo such as ISO, white balance, exposure, etc.

  • Page 110: Recording A Video

    Recording a Video 1. Touch the Home Key > > Camera. 2. Aim the camera at the subject. You can touch any area on the screen that you want the camcorder to focus on before and during recording. NOTE: You can pinch or spread on the screen or press the Volume Key to zoom in or zoom out before and during recording.
  • Page 111 Picture size: Set the image size for your photo.  Mirror: Enable or disable the mirror function.  Point-and-shoot: Enable or disable the Point-and-shoot  function. Grid: Show or hide the nine grids or golden spiral for  balanced photo composition. Gradienter: Enable or disable the gradienter.
  • Page 112 Restore defaults: Restore default camera and  camcorder settings. NOTE: Some camera and video options will change in different camera modes.

  • Page 113: Gallery

    Gallery Opening Gallery Touch the Home key > > Gallery to view albums of your pictures and videos. Working With Albums When you open Gallery, all pictures and videos on your phone are displayed in a number of albums. To view album contents: Touch an album to view the pictures and videos it contains.

  • Page 114: Working With Pictures

    3. Touch > OK. To hide albums: 1. Touch and hold an album to select it. 2. Touch more albums that you want to hide. 3. Touch > OK. NOTE: To show the hidden albums again, touch > Settings > Manage hidden albums.
  • Page 115  Swipe horizontally to see more pictures or videos.  Pinch a picture or video to make it smaller. You'll then see a filmstrip-style view of all your pictures and videos in a row. Swipe left or right to scan through them all. NOTE: You can delete a picture or video by swiping it upwards in the filmstrip view.

  • Page 116: Retouching Your Pictures

     Touch to rotate, rename, print the picture, set it as wallpaper or contact photo, check file details, or browse the album contents in a slideshow.  Touch , or to delete, edit, or share the picture.  Touch to add the picture to favorites. NOTE: Some options may not be available for certain albums or pictures.

  • Page 117: Making A Gif Picture Or A Collage

    3. Touch to keep the change or touch to cancel it. 4. Touch to save the new picture. NOTE: Touch in the Photo Editor screen to see the edits you have made and undo or redo them. Making a GIF Picture or a Collage You can put together a few pictures in the same album to make an animated GIF picture or a collage of pictures.

  • Page 118: Playing Videos

    the pictures, or touch Manage Frame to add/remove pictures or adjust their order. For collage, touch TEMPLATE, FREE, or COLLAGE and  then select a border, shading and style. 6. When you are satisfied with the final picture, touch save the GIF or touch to save the collage.

  • Page 119: Music

    Music Touch the Home key > > Music to play audio files stored on your phone. Music supports a wide variety of audio formats, so it can play music you purchase from online stores, music you copy from your CD collection, and so on. Copying Music Files to Your Phone Before using Music, you need to copy or download audio files to your phone.

  • Page 120: Viewing Your Music Library

    Receive via Bluetooth You can receive music files from other devices via Bluetooth. Receive Data via Bluetooth. Viewing Your Music Library Touch the Home key > > Music and your music library is displayed. All your audio files are cataloged, according to the information stored in the files.

  • Page 121: Setting A Song As The Default Ringtone

    Setting a Song as the Default Ringtone The song will be used as the ringtone for all incoming calls, except those from contacts to whom you have assigned special ringtones (see Set a Ringtone for a Contact). 1. Touch the Home key > >...
  • Page 122 Number Function Return to the music library. Album artwork (if available). Check the track information. Turn on or off shuffle. Playback control: Skip songs or pause and resume playback. Drag the progress bar to jump to any part of the track. Toggle repeat mode: no repeat, repeat the current track, or repeat the current playlist.

  • Page 123: Managing Playlists

    Touch to see the current playlist (queue). Access additional options. Managing Playlists Create playlists to organize your music files into sets of songs, so that you can play the songs you like in the order you prefer.  Touch > Add to playlist next to a song to add it to a playlist or create a new playlist.

  • Page 124: Video Player

    Video Player Use the Video Player app to manage your video library and to watch videos. Opening the Video Library Touch in the home screen and select Video Player to view your video library, where your video files are displayed in a list. Swipe up or down to find the video you want.

  • Page 125: Managing Video Files

     Touch to hide the control panel.  Touch to play the video in a small window and continue with other tasks on the phone.  Touch to capture a screenshot.  Touch to share, trim or delete the video, or configure player settings.
  • Page 126 you want to keep. If necessary, touch to preview the selected portion. 4. Stop the preview and touch . The trimmed video is saved as a new video file.

  • Page 127: More Apps

    More Apps Calculator > Calculator to use the phone’s Touch the Home key > convenient built-in calculator for some basic as well as advanced mathematical equations. NOTE: Slide left while holding the phone upright, or hold the phone on its side, to access advanced buttons. Clock Touch the Home key >...

  • Page 128: Downloads

     To enable or disable existing alarms directly, just slide the switches on the right side.  Touch in the tab to configure alarm settings, including ringtone volume, vibration, alarm duration, volume crescendo, and alarm in silent mode. Check World Time Touch the tab in the Clock app to check local time around the world.

  • Page 129: File Manager

    File Manager Quickly access all of your images, videos, audio clips, and other types of files on your phone storage and the microSDHC card. Touch the Home key > > File Manager. You can find the file you need by category in the CATEGORY tab, or browse folders and files on the phone storage or the microSDHC card in the LOCAL tab.

  • Page 130: Google Apps

    2. Touch to start recording. During recording, you can touch to pause or continue the recording. 3. Touch to stop recording. The memo is automatically saved. Play a Voice Memo To play a memo you just recorded: Touch at the bottom of the screen. To play any saved memo: 1.
  • Page 131  Chrome: Use the Chrome app to browse the Internet and get your bookmarks, browsing history, and more synced with your Google account.  Drive: Store files on Google servers for free after you sign in to your Google account. You can access them on your computers, your phones and other devices, share them, or collaborate with others.

  • Page 132: Google Play™ Store

    Google Play™ Store Touch the Home key > . You can buy or rent music, books, movies, apps, and download them to your phone. NOTE: The content you can access in Google Play Store depends on your region and your service provider. Browsing and Searching for Apps You can browse apps by category.

  • Page 133: Creating A Google Wallet™ Account

    CAUTION: Once installed, some apps can access many functions or a significant amount of your personal data. The Play Store will show you what the app can access. Touch Accept to proceed, or touch the Back key to cancel. 2. For paid apps, touch Continue and follow additional on-screen instructions for payment.

  • Page 134: Managing Your Downloads

    When you’ve used Google Wallet once to purchase items from the Google Play Store app, the phone remembers your password so you don’t need to enter it the next time. For this reason, you should secure your phone to prevent others from using it without your permission.

  • Page 135: Settings

    Settings Touch the Home key > > Settings. The Settings app contains most of the tools for customizing and configuring your phone. Wireless and Networks Wi-Fi Turn Wi-Fi on or off and configure your Wi-Fi connections. See Connecting to Wi-Fi. Bluetooth Turn Bluetooth on or off and configure your Bluetooth connections.

  • Page 136: Data Usage

    Data Usage Touch the Mobile data or Set cellular data limit switches to turn on or off mobile data or mobile data limit. You can check how much data has been used during the time cycle you set, set mobile data limit and warning (after some data has been used), see what apps have been using mobile data, or restrict background data for individual apps.

  • Page 137: Personal

    Personal Display  Brightness level: Set the brightness of the display.  Adaptive brightness: Automatically adjust screen brightness.  Wallpaper: Select a background image or animation for the home screen.  Sleep: Set the length of time of inactivity before the screen turns off automatically.
  • Page 138 2 seconds / 5 seconds: The touch keys light for 2 or 5  seconds each time you touch the screen or touch keys while the screen is turned on. Auto: Let your phone turn on or off the touch keys ...
  • Page 139 on the lock screen.  Smart Lock: Keep the phone unlocked when connected to trusted devices, in trusted places, unlocked by trusted faces or voices, or as long as you keep holding or carrying the device. NOTE: You need to sign in to your Google account on the phone to use the Smart Lock feature.

  • Page 140: Navigation Key

    of apps from sources other than the Play Store.  Storage type: Check the credential storage type.  Trusted credentials: Display trusted CA certificates.  Install from SD card: Install certificates from the phone storage or the microSDHC card.  Clear credentials: Delete all certificates.
  • Page 141 spelling errors when entering text.  Personal dictionary: Add new words to the phone’s dictionary or remove words from the dictionary. The words you add are used for spelling check and word suggestion.  Keyboard & input methods: Configure text input settings. ...

  • Page 142: Device

    Device Location Activate location services to determine your location. To use location-related applications, such as finding your location on Google Maps, you must have location services turned on on your phone. 1. Touch the Home key > > Settings > Location. 2.
  • Page 143 location and select Phone or SD card to store items in the phone storage or the installed microSDHC card. In the Portable storage section, you can manage the installed microSDHC card. For more information about using the card, Using the microSDHC Card as Portable Storage.
  • Page 144  UNINSTALL: Uninstall the app.  DISABLE/ENABLE: Disable or enable the app.  Storage: Check its storage information, clear its data or cache.  Data usage: Check how much data has been used by the app during the time cycle you set and restrict background data for the app.

  • Page 145: Accounts

    Connect to PC Select your USB connection type between your phone and PC. Connecting to Your Computer via USB. Backup & Reset  Back up my data: Back up app data, Wi-Fi passwords, and other settings to Google servers after you sign in to your Google account.

  • Page 146: System

    System Accessibility Configure accessibility plug-ins on your phone, such as using TalkBack for low-vision users. Printing You can manage Google Cloud Print service or other printer plug-ins installed from the Google Play Store or your printer manufacturer. About Phone View the phone status and other information. You can also touch Software Update to check for system updates and install them when they become available.

  • Page 147: Upgrading The Phone Software

    Upgrading the Phone Software There are several ways to upgrade ZTE phone software.  Use the online upgrade tool for mobile terminal products.  Use the one-press upgrade package offered by your mobile service provider.  Use the upgrade package on your microSDHC card.

  • Page 148: Troubleshooting

    Troubleshooting If you encounter problems while using the phone, or if it performs abnormally, you can refer to the chart below. If your particular problem cannot be resolved using the information in the chart, contact the dealer where you purchased the phone. Problem Possible causes Possible solution...
  • Page 149 Problem Possible causes Possible solution End the call and dial Poor network link quality again. You may be on the part of your switched to a service provider. better-quality network link or phone line. Echo or noise End the call and dial again.
  • Page 150 Problem Possible causes Possible solution The standby time is related to your service provider system configuration. The same If you are located in an phone used with area where signaling is different service weak, temporarily power providers’ systems will off the phone. not provide exactly the same length of standby time.
  • Page 151 Problem Possible causes Possible solution Cannot turn Recharge the phone’s Battery power has been your phone depleted. battery. Take the nano-SIM card nano-SIM card to your service provider malfunction or damage for testing. nano-SIM nano-SIM card inserted Insert the nano-SIM card error improperly card properly.
  • Page 152 Problem Possible causes Possible solution Contact your service provider. If the service You have entered an provider provides the PIN Code nano-SIM card’s PUK incorrect PIN code three blocked consecutive times. code, use the PUK code to unlock the nano-SIM card.

  • Page 153: For Your Safety

    For Your Safety General Safety Don’t make or receive Don’t use at gas handheld calls while driving. Never text stations. while driving. Keep your phone at Your phone may least 15mm away from produce a bright or your ear or body while flashing light.

  • Page 154: Radio Frequency (Rf) Energy

    Keep away from Avoid contact with pacemakers and other liquids. Keep your electronic medical phone dry. devices. Turn off when asked to Do not attempt to in hospitals and disassemble your medical facilities. phone. Turn off when told to in Only use approved aircrafts and airports.
  • Page 155 FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid after searching on FCC ID: SRQ-Z837VL. For this device, the highest reported SAR value for usage against the head is 0.54W/kg, for usage near the body is 1.19W/kg.

  • Page 156: Fcc Regulations

    SAR compliance for body-worn operation is based on a separation distance of 15 mm between the unit and the human body. Carry this device at least 15 mm away from your body to ensure RF exposure level compliant or lower to the reported level.

  • Page 157: Hearing Aid Compatibility (Hac) Regulations For Mobile Phones

    to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:  Reorient or relocate the receiving antenna. ...
  • Page 158 wireless phones sometimes do because of electromagnetic energy emitted by the phone's antenna, backlight, or other components. Your phone is compliant with FCC HAC regulations (ANSI C63.19- 2011). While some wireless phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise.

  • Page 159: Turning On The Hac Setting

    or phone retailer. M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings. T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch”...

  • Page 160: Distraction

    noise and feedback are diminished. The HAC setting improves only the calls you listen to through the earpiece. It does not affect calls heard on the speaker or with a headset. HAC requires extra battery power, so watch your battery consumption when it's turned on.

  • Page 161: Product Handling

    Product Handling General Statement on Handling and Use You alone are responsible for how you use your phone and any consequences of its use. You must always switch off your phone wherever the use of a phone is prohibited. Use of your phone is subject to safety measures designed to protect users and their environment.

  • Page 162: Small Children

    clean the device or its accessories.  Do not paint your phone or its accessories.  Do not attempt to disassemble your phone or its accessories, only authorized personnel can do so.  Do not expose your phone or its accessories to extreme temperatures, minimum 23 ℉...

  • Page 163: Normal Use Position

    Demagnetization To avoid the risk of demagnetization, do not allow electronic devices or magnetic media close to your phone for a long time. Electrostatic Discharge (ESD) Do not touch the nano-SIM card’s metal connectors. Antenna Do not touch the antenna unnecessarily. Normal Use Position When placing or receiving a phone call, hold your phone to your ear, with the bottom towards your mouth.

  • Page 164: Repetitive Strain Injuries

    watching video. If you have experienced seizures or blackouts or have a family history of such occurrences, please consult a physician. To reduce the risk of blackouts or seizures, you can use your phone in a well lit room and take frequent breaks. Repetitive Strain Injuries To minimize the risk of Repetitive Strain Injury (RSI) when texting or playing games with your phone:...

  • Page 165: Electrical Safety

    Phone Heating Your phone may become warm during charging and during normal use. Electrical Safety Accessories Use only approved accessories. Do not connect with incompatible products or accessories. Take care not to touch or allow metal objects, such as coins or key rings, to contact or short-circuit in the charging jack terminals.

  • Page 166: Ctia Requirements

    have taken it to be checked at an authorized service center. CTIA Requirements  Do not disassemble or open crush, bend or deform, puncture or shred.  Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard.

  • Page 167: Radio Frequency Interference

     Improper battery use may result in a fire, explosion or other hazard.  The phone shall only be connected to CTIA certified adapters, products that bear the USB-IF logo or products that have completed the USB-IF compliance program. Radio Frequency Interference General Statement on Interference Care must be taken when using the phone in close proximity to personal medical devices, such as pacemakers and hearing...

  • Page 168: Medical Equipment

    when one is nearby. The level of interference will depend on the type of hearing device and the distance from the interference source, increasing the separation between them may reduce the interference. You may also consult your hearing aid manufacturer to discuss alternatives. Medical Equipment Switch off your wireless device when requested to do so in hospitals, clinics or health care facilities.

  • Page 169: Explosive Environments

    Explosive Environments Gas Stations and Explosive Atmospheres In locations with potentially explosive atmospheres, obey all posted signs to turn off wireless devices such as your phone or other radio equipment. Areas with potentially explosive atmospheres include fuelling areas, below decks on boats, fuel or chemical transfer or storage facilities, areas where the air contains chemicals or particles, such as grain, dust, or metal powders.

  • Page 170: Specifications

    Specifications Handset specifications are shown in the following table. Operating System Android 6.0 Handset standard LTE\CDMA Dimensions 5.69" (H) x 2.9" (W) x 0.40" (D) Weight 6.07 oz. (with battery) Display 5 inch Camera 5 MP rear camera and 2MP front camera Internal memory ROM: 8 GB, RAM: 1 GB...
  • Page 171 version M4/T3 Bluetooth NOTE: The phone’s talk time and idle time are based on ideal working environments. The use of extended backlighting, browser, and network conditions can reduce battery life and talk/idle time.

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