Page 1 Phone User Guide MOTORAZR V9m by Motorola® www.sprint.com © 2007 Sprint Nextel. All rights reserved. SPRINT, the NEXTEL name and logo, and other trademarks are trademarks of Sprint Nextel. Printed in the U.S.A.
Page 2 Motorola reserves the right to change or modify any information or specifications without notice or obligation. © Motorola, Inc., 2007. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners.
Page 3: Table Of Contents
Table of Contents Welcome to Sprint ....... . .i Introduction ........ii Your Phone’s Menu .
Page 4 2C. Setting Your Phone’s Security ....66 Accessing the Security Menu ....... 67 Using Your Phone’s Lock Feature .
Page 5 Using the Unit Converter ........112 Using the Notepad ........113 Using Voice Records .
Page 6 Responding to Call Waiting ....... . 184 Making a Three-Way Call ........185 Using Call Forwarding .
Page 7 4B. Motorola’s Warranty ......222 Motorola Limited Warranty for the United States and Canada ......223 Service and Repairs .
Page 8: Welcome To Sprint
Welcome to Sprint Sprint and Nextel have come together offering you more choice and flexibility to do whatever you want, just about whenever you want. This powerful combination brings you access to more products, more services, and more of what you need, to do more of what you want.
Page 9: Introduction
Introduction This Phone User Guide introduces you to Sprint Service and all the features of your new phone. It’s divided into four sections: Section 1: Getting Started Section 2: Using Your Phone Section 3: Sprint Service Features Section 4: Safety and Warranty Information Throughout this guide, you'll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service.
Page 10: From Your Phone
Want to keep track of your minutes? It’s easy to check right from your phone! Dial You’ll hear a summary of your service plan minutes and the minutes remaining in your current billing cycle, along with your phone’s individual usage if you’re on a shared plan.
Page 11: Your Phone's Menu
Your Phone’s Menu The following list outlines your phone’s menu structure. For more information about navigating through the menus, please see “Navigating Through Phone Menus and Options” on page 30. MISSED ALERTS CALL HISTORY ALLS ISSED ALLS NCOMING ALLS UTGOING ALLS CONTACTS ILTER BY...
Page 12 MESSAGING ESSAGE Text Message ESSAGING Inbox Drafts Folder ICTURE Inbox Pending Messages REMIUM ONTENT OICE Inbox IM & E MAIL Instant Messaging & D ATING OICEMAIL Call Voicemail ETTINGS Text Messaging Notification ON DEMAND Picture Mail Voice SMS Outbox Sent Folder Preset Messages Send Message Sent Mail...
Page 13 PICTURES AMERA AMCORDER ICTURE Inbox Pending Messages LBUMS In Phone RINT CCOUNT NFORMATION ETTINGS Storage Location MY CONTENT AMES Get New HEMES Get New Moto INGERS Get New CREEN AVERS Get New PPLICATIONS Get New IM & E MAIL Get New ONES Sent Mail Saved Mail...
Page 14 MUSIC SPRINT TV TOOLS LUETOOTH ALENDAR LARM LOCK ANAGER ALCULATOR ALCULATOR ORLD LOCK ATCH URRENCY ONVERTER ONVERTER OTEPAD OICE ECORDS SETTINGS OUNDS Ringer Type Ringer Alarm Volume Ringer Key Beep Messaging Calendar Roam Ringer Messaging Alarm Advanced Reset Volumes...
Page 15 Alerts Service Connect Key Tone Length ISPLAY Screensaver None Assigned Media Themes Foregrounds Clock Light Control Screen Backlight Control Menu Style Assign Keys Right Time and Date Time Format Incoming Calls Call with ID EYGUARD Auto KeyGuard IRELESS ACKUP Subscribe ERVICES Data Services OAMING...
Page 16 ECURITY Lock Phone Lock Code Special Numbers Limit Use Contacts Restrict Outgoing Calls Manage Applications Reset Settings External Memory THERS Airplane Mode Call Setup Abbreviated Dial Auto Redial Connection Bluetooth Settings USB Settings Headset Mode Language Phone Book Match Text Input Personal Dictionary Voice Guide Data Services...
Page 17 HONE My Phone Number Icon Glossary Version Advanced Phone Software...
Page 19: Section 1: Getting Started
Section 1 Getting Started...
Page 20: Setting Up Service
Setting Up Service In This Section Setting Up Your Phone Getting Started With Sprint Service Setting Up Your Voicemail Sprint Account Passwords Getting Help Setting up service on your new phone is quick and easy. This section walks you through the necessary steps to unlock your phone, set up your voicemail, establish passwords, and contact Sprint for assistance with your wireless service.
Page 21: Setting Up Your Phone
Setting Up Your Phone Install the battery (if necessary): Remove the battery door: Slide the door toward the top of the phone to unlock it. Lift the door off. Insert the bottom of the battery into the battery area: Be sure the gold-colored areas on the battery are touching the battery contacts on the phone.
Page 22: Getting Started With Sprint Service
Getting Started With Sprint Service Determining If Your Phone Is Already Activated If you purchased your phone at a Sprint Store, it is probably ready to use. If you received your phone in the mail, it probably has been activated; all you need to do is unlock it. If your phone is not activated, please use another phone to call Sprint Customer Service at 1-888-211-4727.
Page 23: Setting Up Your Voicemail
Setting Up Your Voicemail Unanswered phone calls are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you may want to set up your voicemail and personal greeting as soon as your phone is activated. To set up your voicemail: From standby mode, press and hold Follow the system prompts to:...
Page 24: Sprint Account Passwords
Sprint Account Passwords As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you need to create passwords to protect your privacy.
Page 25: Getting Help
Getting Help Visit www.sprint.com You can go online to: Access your account information. Check your minutes used (depending on your Sprint service plan). View and pay your bill. Make your life easier by enrolling in Sprint online billing and automatic payment. Purchase accessories.
Page 26: Sprint 411
To access automated invoicing information: Press Note: This service may not be available in all Affiliate areas. Sprint 411 You have access to a variety of services and information through Sprint 411, including residential, business, and government listings; movie listings or show times; driving directions, restaurant reservations, and major local event information.
Page 27: Section 2: Using Your Phone
Section 2 Using Your Phone...
Page 28: Phone Basics
Phone Basics In This Section Your Phone Viewing the Display Screen Features of Your Phone Accessories Turning Your Phone On and Off Using Your Phone’s Battery and Charger Navigating Through Phone Menus and Options Displaying Your Phone Number Making and Answering Calls Entering Text Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and...
Page 29: Your Phone
Your Phone Front View of Your Phone 2. Camera Lens 1. External Charge Indicator 3. Bluetooth Indicator 9. Volume Keys 4. Camera Key 8. Smart Key 5. External Display 6. Touch-Sensitive 7. Connector Buttons Section 2A: Phone Basics...
Page 30: Inside View Of Your Phone
Inside View of Your Phone 10. Left Softkey 11. Right Softkey 12. Back Key 17. Speaker Key 13. Power/End Key 16. Talk Key 14. Navigation Keys 15. Menu/OK Key Section 2A: Phone Basics...
Page 31: Key Functions
Key Functions External Charge Indicator indicates the battery is charging (not visible when it is off). Camera Lens lets you capture clear pictures and videos. Bluetooth Indicator indicates that Bluetooth is powered on (not visible when it is off). Camera Key allows you to activate the phone's built-in camera.
Page 32 Connector allows you to plug in a headset for convenient, hands-free conversations, the battery charger, and other optional accessories, such as a USB cable. Smart Key anticipates the next action you are likely to perform. For example, when you highlight a menu item, you can press the Smart Key to select it.
Page 33 Navigation Keys scroll through the phone’s menu options and act as shortcut keys from standby mode. Talk Key allows you to place or receive calls, answer Call Waiting, and use Three-Way Calling. Menu/OK Key selects the highlighted choice when navigating through a menu. From standby mode, pressing takes you to the main menu.
Page 34: Viewing The Display Screen
Viewing the Display Screen Your phone’s display screen provides a wealth of information about your phone’s status and options. This list identifies some of the symbols you’ll see on your phone’s display screen: Tip: To view a complete list of your phone’s icons and descriptions, press indicates your current signal strength.
Page 35 indicates an active 3G connection. indicates that a secure data call is in progress. indicates that a call is in progress. indicates a data cable is connected to your phone. indicates you have multiple types of new notifications. indicates you have voicemail messages. (Press and hold to call your voicemail box.) indicates you have a new message (text message,...
Page 36: Features Of Your Phone
Features of Your Phone Congratulations on the purchase of your wireless phone. The MOTORAZR V9m by Motorola is lightweight, easy-to-use, and reliable, and it offers many significant features and service options. The following list previews some of those features and provides page numbers where you can find out more:...
Page 37 Speed dial lets you dial phone numbers with fewer key presses (page 41). Data Roam Guard will alert you when you are roaming and using your browser or other online applications, giving you the option to continue using those applications while in the roaming area (page 81). Bluetooth connectivity lets you pair your Bluetooth- enabled phone to other Bluetooth devices, including headsets and handsfree devices.
Page 38: Accessories
Accessories Your phone comes with a Lithium Ion (Li-Ion) battery, a charger, and a microSD card and adapter. Various accessories are available for use with your MOTORAZR , including a higher capacity battery (with a larger battery door), cases, vehicle power chargers, data cables, hands-free accessories, and more.
Page 39: Turning Your Phone On And Off
Turning Your Phone On and Off Turning Your Phone On To turn your phone on: Press and hold As your phone connects to the network, you see a connecting message. Your phone may require you to enter identifying information to use it or to access specific features. See “Using Your Phone’s Lock Feature”...
Page 40: Using Your Phone's Battery And Charger
Sprint-approved or Motorola-approved batteries and accessories can be found at Sprint Stores, through Motorola; or call 1-888-242-4187 to order. They’re also available at www.sprint.com Battery Capacity Your phone is equipped with a Lithium Ion (Li-Ion) battery.
Page 41 Battery usage by children should be supervised. Important: Motorola mobile devices are designed to work best with qualified batteries. If you see a message on your display such as Invalid Battery or Unable to Charge, take the...
Page 42 If your battery or mobile device has been subjected to such damage, take it to a Motorola Authorized Service Center before using. Do not attempt to dry it with an appliance or heat source, such as a hair dryer or microwave oven.
Page 43: Installing The Battery
Installing the Battery To install the Li-Ion battery: Make sure the phone is powered off. Remove the battery door: Slide the door toward the top of the phone to unlock it. Once unlocked, the door should lift up easily as shown Insert the bottom of the battery into the battery area: Be sure the gold-colored areas on the battery are...
Page 44 Press the battery down to secure it. Replace the battery door. Slide the battery down to lock it into place. Section 2A: Phone Basics...
Page 45 Removing the Battery To remove your battery: Make sure the phone is powered off. Remove the battery door: Slide the door toward the top of the phone to unlock it. Once unlocked, the door should lift up easily as shown Pull up on the battery release tab at the top corner as shown to release the battery.
Page 46: Charging The Battery
If the battery charge is getting too low, the battery icon blinks and the phone sounds a warning tone. Always use a Sprint-approved or Motorola-approved desktop charger, travel charger, or vehicle power adapter to charge your battery.
Page 47 With the approved Li-Ion battery, you can recharge the battery before it completely runs down. Tip: You can also charge your battery using a Motorola-approved USB cable and a computer that supports charging through its USB port. and a text message show the...
Page 48: Navigating Through Phone Menus And Options
Navigating Through Phone Menus and Options The navigation keys on your phone allow you to scroll through menus and options quickly and easily. To navigate through a list-type menu, simply press your navigation keys up or down. The scroll bar at the right of the menu keeps track of your position in the menu at all times.
Page 49 Touch-Sensitive Buttons The Touch-Sensitive Buttons that appear along the bottom of your phone’s external display allow you to access the following features from standby mode without opening the flip: Press and hold this Touch-Sensitive Button to access Sprint TV. Press and hold this Touch-Sensitive Button to access the Sprint Music Store.
Page 50: Displaying Your Phone Number
Help Your phone contains an in-device help program to help you understand complicated or seldom used features. When you access a feature, Help sometimes appears as a menu item or softkey. Select Help and read the text for a quick overview of the feature.
Page 51: Dialing Options
Tip: To redial your last outgoing call, press When making calls off the Sprint National Network, always dial using 11 digits (1 + area code + phone number). You can also place calls from your phone by using Sprint Voice Command (page 195), speed dialing numbers from your Contacts (page 87), using your Call History listings (page 82), and using Voice Recognition (page 117).
Page 52: Answering Calls
Answering Calls To answer an incoming call: Make sure your phone is on. (If your phone is off, incoming calls go to voicemail.) Press — or — Press Answer (left softkey). Depending on your phone’s settings, you may also answer incoming calls by pressing any key or by opening the phone when it is closed.
Page 53: Missed Call Notification
Ending a Call To disconnect a call when you are finished: Press or close the phone. Missed Call Notification Missed phone calls are forwarded to voicemail. When an incoming call is not answered, the Missed Call log is displayed on your screen. You can also view missed calls from Call History.
Page 54: In-Call Options
To exit Emergency mode: Press Place a call to a non-emergency telephone number or wait 5 minutes for emergency mode to automatically expire. Enhanced 911 (E911) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E911 emergency location services where available.
Page 55: End-Of-Call Options
Call History opens your Call History menu. Use Bluetooth transfers the call to your Bluetooth headset. Tools opens your Tools menu. TTY allows you to set TTY options. During a call, the left softkey button functions as the Mute button. Press it to mute the phone’s microphone for privacy. Press it again to Unmute the phone.
Page 56: Saving A Phone Number
Saving a Phone Number Your phone can store up to five phone numbers in each Contacts entry. Your phone automatically sorts the Contacts entries alphabetically. (For more information, “Using Contacts” on page 87.) To save a number from standby mode: Enter a phone number and then press Options (right softkey) >...
Page 57: Plus Code Dialing
To dial or save phone numbers with pauses: Enter the phone number. Press Options (right softkey) and then select either 2Sec Pause (t) or Hard Pause (p). Enter additional numbers. Press — or — Press Options (right softkey) and select Save to save the number in your Contacts.
Page 58: Abbreviated Dialing
Abbreviated Dialing You can set up your phone to make calls using just the last four digits of the number. Your phone automatically prepends the first five or six digits (for example, the area code and prefix). You must enable Abbreviated Dialing and define the first digits before you can use this feature.
Page 59: Using Speed Dialing
Using Speed Dialing You can store up to 99 numbers in your phone’s speed dial memory. With this feature, you can speed dial entries using one key press for locations 2-9 and two key presses for locations 10-99. Note: You must enable speed dialing before you can use it. See “Calling Options”...
Page 60: Entering Text
Entering Text Selecting a Character Input Mode Your phone provides convenient ways to enter words, letters, punctuation, and numbers whenever you are prompted to enter text (for example, when adding a Contacts entry or when using Sprint Picture Mail or SMS Text Messaging). To change the character input mode: When you display a screen where you can enter text, press the right softkey to change the character input...
Page 61 Entering Characters Using iTap English Text Input iTap English Text Input lets you enter text into your phone by pressing keys just once per letter. iTap English Text Input analyzes the letters you enter using an intuitive word database and creates a suitable word. (The word may change as you type.) To enter a word using iTap English Text Input: Select the iTap English character input mode.
Page 62: Entering Characters Using Multi-Tap Mode
Adding a Word to the iTap English Database If a word you want to enter is not displayed as an option when you are using iTap English Text Input, you can add it to the database. To add a word to the iTap English Text Input database: Select the Multi-Tap character input mode.
Page 63: Entering Numbers And Symbols
the cursor automatically advances to the next space after two seconds or when you enter a character on a different key. Characters scroll in the following order: . , @ 1?!*# A B C 2 D E F 3 G H I 4 J K L 5 M N O 6 P Q R S 7...
Page 64: Controlling Your Phone's Settings
Controlling Your Phone’s Settings In This Section Sound Settings Display Settings Location Settings Messaging Settings Airplane Mode TTY Use With Sprint Service Phone Setup Options Using the available menu options, you can customize your phone to sound, look, and operate just the way you want it. This section describes how you can change your phone’s settings to best suit your needs.
Page 65: Sound Settings
Sound Settings Ringer Types Ringer types help you identify incoming calls and messages. You can assign ringer types to individual Contacts entries, types of calls, types of messages, and alerts. Preprogrammed Ringers include a variety of standard ringer types and familiar music. Vibrating Ringer alerts you to calls or messages without disturbing others.
Page 66 Selecting Ringer Types for Messages To select a ringer type for messages: Press Select Text Message, Voice SMS, Picture Mail, or Voicemail. (The list of preprogrammed ringers will be displayed.) Select In Phone, External Memory, Assigned Media, or New Voice Recording. (The list of available ringers is displayed.) Use your navigation keys to scroll through the available ringers.
Page 67: Alert Notification
Adjusting the Phone’s Volume Settings You can adjust your phone’s volume settings to suit your needs and your environment. To adjust your phone’s volume settings: Press > Settings > Sounds > Volume. Select Ringer, Messaging, Alarm, or Key Beep, and then follow the prompts to choose volume settings.
Page 68: Silence All
Key Tone Length You can set the length of the sound you hear whenever you press a key. To set your key tone length: Press Select Short or Long, and press Silence All There may be times when you need to silence your phone entirely.
Page 69: Display Settings
Display Settings Changing the Text Greeting The text greeting can be up to 12 characters and is displayed on your phone’s screen in standby mode. You may choose to keep the phone’s default greeting, or you may enter your own custom greeting.
Page 70: Changing The Phone's Menu Style
To change the backlight setting: Press > Screen Backlight Control. Select Always On, 10 sec, 30 sec, or 50 sec, and press Note: Setting long backlight durations affects the life of the battery. Keypad Light Sensor Your phone’s Keypad Light Sensor measures available light and determines if the keypad backlight needs to be turned on.
Page 71: Changing The Clock Display
Tab Menu shows just the selected menu, with the remaining icons displayed as tabs. Use the left and right navigation keys to find the menu you want. Changing the Clock Display Choose whether you want your phone’s clock to be displayed in analog mode or digital mode.
Page 72 Changing Other Display Settings Your MOTORAZR customize your display screen. To change additional display settings: Press Select the display option you want to change. (See below for a list of options.) Follow the prompts to make your choice. Press Screensaver Themes Foregrounds Light control...
Page 73: Location Settings
Location Settings Your phone is equipped with a Location feature for use in connection with location-based services. The Location feature allows the network to detect your position. Turning Location off will hide your location from everyone except 911. Note: Turning Location on allows the network to detect your position using GPS technology, making some applications and services easier to use.
Page 74: Messaging Settings
Messaging Settings Staying connected to your friends and family has never been easier. With your phone’s advanced messaging capabilities, you can send and receive messages without placing a voice call. (See “Using SMS Text Messaging” on page 179, and “Using SMS Voice Messaging” on page 181 for more information.) Your phone’s messaging settings make text messaging fast and easy by letting you decide how you would like to be...
Page 75 Auto-Signing for Text Messages You can create a custom, 20-character signature and choose to have your phone automatically add it to the end of every text message that you send. To add a signature to each sent message: Press > Messaging > Settings > Text Messaging. Highlight the Add Signature field.
Page 76 Managing Preset Messages Your phone is programmed with 15 preset messages to help make sending text messages faster and easier. These messages, such as “Let’s get lunch” and “Meet me at,” can be customized or deleted to suit your needs. You can even add your own preset messages to the list.
Page 77 SMS Voice Messages You can customize the way you use SMS Voice messages. You can set your SMS Voice messages to always play in speakerphone mode. You can also set your phone to add a name to each SMS Voice message. To set your SMS Voice messages to play in speakerphone: Press >...
Page 78: Airplane Mode
Airplane Mode Airplane Mode allows you to use many of your phone’s features, such as Games, Calendar, Voice Records, etc., when you are in an airplane or in any other area where making or receiving calls or data is prohibited. When your phone is in Airplane Mode, it cannot send or receive any calls or access online information.
Page 79: Tty Use With Sprint Service
TTY Use With Sprint Service A TTY (also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission.
Page 80 WARNING! 911 Emergency Calling Sprint recommends that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 911 may be corrupted when received by public safety answering points (PSAPs), rendering some communications unintelligible.
Page 81: Phone Setup Options
Phone Setup Options Shortcuts Your phone offers you the option of assigning shortcuts to your favorite or often-used functions. Pressing the navigation key up, down, left, or right in standby mode launches your personally designated shortcuts. To assign your shortcuts: Press >...
Page 82: Calling Options
Calling Options You can set up your phone to make dialing numbers quick and easy. To set special options to make dialing easier: Press Select the calling option you want to use. (See below for a list of options.) Follow the prompts to make your choice. Press Abbreviated Dial Answer Options...
Page 83: Display Language
Display Language You can choose to display your phone’s menus in English or in Spanish. To assign a language for the phone’s display: Press > Settings > Others > Language. Select English or Español and press Voice Guide You can enable your phone to read aloud the main menu, your Settings submenu, your Contacts entries, and the digits you are entering.
Page 84: Setting Your Phone's Security
Setting Your Phone’s Security In This Section Accessing the Security Menu Using Your Phone’s Lock Feature Using Special Numbers Limiting Use of Your Phone Erasing Data Resetting Phone Settings Security Features for Sprint Power Vision By using the security settings on your phone, you receive peace of mind without sacrificing flexibility.
Page 85: Accessing The Security Menu
Accessing the Security Menu All of your phone’s security settings are available through the Security menu. You must enter your lock code to view the Security menu. To access the Security menu: Press > Settings > Security. Enter your lock code to display the Security menu. Tip: If you can't recall your lock code, try using the last four digits of your wireless phone number.
Page 86: Changing The Lock Code
Unlocking Your Phone To unlock your phone: From standby mode, press Unlock (left softkey). Enter your lock code. Changing the Lock Code To change your lock code: Press Enter your lock code. (The Security menu is displayed.) Select Lock Code, and then enter and re-enter your new lock code.
Page 87: Using Special Numbers
To enable or disable KeyGuard: Press > Settings > KeyGuard > Auto KeyGuard. Press and then select Now, 10 sec, 30 sec, 50 sec, or Off. You can also activate the KeyGuard feature immediately, pressing and holding the Smart key and the Camera key. Using Special Numbers Special numbers are important numbers that you have designated as being “always available.”...
Page 88: Limiting Use Of Your Phone
Limiting Use of Your Phone Limiting use of your phone protects specific parts of your phone from unauthorized use. You determine what is off-limits to other users. For example, you can set limitations before you loan your phone to someone, then remove the limitations when you get your phone back.
Page 89: Limiting Outgoing Calls
Choose one of the following options and press Unlock clears all limitations. Lock asks users to enter your lock code whenever they try to access any of your data. Limiting Access to Pictures & Videos To limit access to your pictures and videos: Press >...
Page 90: Erasing Data
Limiting Incoming Calls To limit incoming calls: Press Enter your lock code. (The Security menu is displayed.) Select Limit Use > Restrict Incoming Calls. Choose one of the following options and press All stops all incoming calls. None allows all calls. Except Contacts allows incoming calls only to Contacts entries.
Page 91: Resetting Phone Settings
Resetting Phone Settings You can reset individual categories of phone settings or reset the entire phone to its factory defaults. To reset your settings: Press > Settings > Security. Enter your lock code. (The Security menu is displayed.) Select Reset Settings. Choose one of the following options and press Browser to erase all of your browsing history.
Page 92: Security Features For Sprint Power Vision
Security Features for Sprint Power Vision Enabling and Disabling Sprint Power Vision Services You can disable Sprint Power Vision services without turning off your phone. Doing so prevents access to Sprint Power Vision services, including Web and messaging, and avoids any charges associated with these services.
Page 93 To update your profile: Press > Settings > Data Services > Data Services Profile. Your phone will connect to the browser and update your Vision Profile. When the update is finished, the phone returns to standby mode. Section 2C: Setting Your Phone’s Security...
Page 94: Controlling Your Roaming Experience
Roaming is the ability to make or receive phone calls when you’re off the Sprint National Network. Your new MOTORAZR Motorola works anywhere on the Sprint National Network and allows you to roam on other networks where we’ve implemented roaming agreements with other carriers.
Page 95: Understanding Roaming
Understanding Roaming Recognizing the Roaming Icon on the Display Screen Your phone’s display screen always lets you know when you’re off the Sprint National Network. Any time you are roaming, the phone displays the roaming icon ( Tip: Remember, when you are using your phone off the Sprint National Network, always dial numbers using 11 digits (1 + area code + number).
Page 96: Checking For Voicemail Messages While Roaming
Checking for Voicemail Messages While Roaming When you are roaming off the Sprint National Network, you may not receive on-phone notification of new voicemail messages. Callers can still leave messages, but you will need to periodically check your voicemail for new messages if you are in a roaming service area for an extended period of time.
Page 97: Setting Your Phone's Roam Mode
Setting Your Phone’s Roam Mode Your phone allows you to control your roaming capabilities. By using the Roaming menu option, you can determine which signals your phone accepts. Set Mode Choose from three different settings to control your roaming experience. To set your phone’s roam mode: Press >...
Page 98: Alerting Yourself To Roaming
Alerting Yourself to Roaming Your phone has three ways of alerting you when you are roaming off the Sprint National Network: the on screen roaming icon, a special ringer you can set for calls you receive when roaming, and Call Guard. Using the Roam Ringer The Roam Ringer feature allows you to set your phone to use of a distinct ringer when you receive calls while roaming off...
Page 99: Using Data Roam Guard
If the Call Guard feature is set to On, you need to take extra steps to make and receive roaming calls. To place roaming calls with Call Guard on: From standby mode, dial 1 + area code + the seven-digit number and press informing you that you're making a roam call.) Press Yes (left softkey) to place the call.
Page 100: Managing Call History
Managing Call History In This Section Viewing Call History Call History Options Erasing Call History The Call History keeps track of incoming calls, outgoing calls, and missed calls. This section guides you through accessing and making the most of your Call History. Section 2E: Managing Call History Sec tion 2E...
Page 101: Viewing Call History
Viewing Call History Call History makes returning phone calls fast and easy. It lists the numbers (or Contacts entries) of phone calls you have made, received, or missed. Call History lists are continually updated as new numbers are added to the beginning of the list and the oldest entries are removed from the bottom of the list.
Page 102: Call History Options
Call History Options By highlighting a Call History entry and pressing Options (right softkey), you can select from the following options: Save to save the number if it is not in your Contacts or to edit an already existing Contacts entry. (See “Saving a Phone Number From Call History”...
Page 103 Making a Phone Call From Call History To place a phone call from Call History: Press > Call History. Use your left and right navigation keys to select All Calls, Outgoing Calls, Incoming Calls, or Missed Calls. Scroll to a Call History entry and press Saving a Phone Number From Call History Your phone can store up to 1000 numbers or electronic addresses.
Page 104: Erasing Call History
Prepending a Phone Number From Call History If you need to make a call from Call History and you happen to be outside your local area code, you can add the appropriate prefix by prepending the number. To prepend a phone number from Call History: Select a Call History entry and press Options (right softkey).
Page 105: Using Contacts
Using Contacts In This Section About Contacts Finding Contacts Entries Creating a Contacts Entry Managing Your Contacts Dialing Sprint Services Now that you know the basics that make it easier to stay in touch with people and information, you’re ready to explore your phone’s more advanced features.
Page 106: About Contacts
About Contacts Your phone can store up to 1000 contacts. Each contact can contain: Up to five telephone numbers, one email address, and one Web address. Each contact must contain at least one number or address. A name — The name of the person or organization whose contact information is stored in the entry.
Page 107: Finding Contacts Entries
Finding Contacts Entries There are several ways to display your Contacts entries: by name, by speed dial number, by Category and Type, and by email address. Follow the steps outlined below to find entries in your Contacts. Finding Names To find Contacts entries by name: Press >...
Page 108: Creating A Contacts Entry
Finding Speed Dial Numbers To find phone numbers by their assigned speed dial numbers: Press Scroll to an entry using your navigation keys. Speed dial numbers are displayed in numerical order. See also “Assigning Speed Dial Numbers” on page 91. Filtering Entries To filter contacts entries by Category or Type: Press...
Page 109: Assigning Speed Dial Numbers
Assign Mobile, Home, Work, Pager, or Other to the number and press Press Save (left softkey). If you want, you can add a picture, a special ringer, additional phone numbers, an email or Web address, and an important date. Scroll left or right to view what other information you can assign to your Contacts entry.
Page 110: Assigning A Ringer Or Picture To An Entry
Note: If you attempt to assign an already in-use speed dial number to a new phone number, a dialog appears asking if you wish to replace the existing speed dial number. Press OK (left softkey) to assign the location to the new phone number and move the old number to the next available speed dial number.
Page 111: Assigning A Date
Use your navigation keys to scroll to the tab with the Email and Web Address options. Scroll down to Email or Web Address. Use your keypad to enter the email or Web address you want to assign and press Press Save (left softkey) to save the entry. Tip: You can quickly visit the Web address associated with a Contacts entry by displaying the entry, highlighting the Web...
Page 112: Editing A Contacts Entry Or Distribution List
To create a Distribution List: Press press Enter the name of the list and press Highlight Category and assign one to the list. Highlight Add Members and press Highlight each entry you want to include in the Distribution List and press check mark appears next to each selected member.
Page 113: Managing Your Contacts
Managing Your Contacts Organize your Contacts entries by assigning them to Categories. Your phone has some already defined — General, Family, Friends, and Work. You can also create your own. To view your Categories: Press > Contacts > Manage Categories. To create your own custom Category: Press >...
Page 114: Dialing Sprint Services
Dialing Sprint Services Your Contacts contain entries for various Sprint services. To dial a service from your Contacts: Press Select Customer Solutions, Account Info., Dir. Assistance, Sprint Operator, or Voice Command. Press To dial a service from standby mode using your keypad: Dial the appropriate service number: Customer Solutions —...
Page 115 Select Subscribe and press S. You will be prompted to allow a Vision connection to confirm your subscription status. Tip: For more information about Wireless Backup, select Learn More in step 2 above. Select Yes and press S. Follow the onscreen prompts to confirm your status.
Page 116: Using The Phone's Tools
Using the Phone’s Tools In This Section Using Your Phone’s Calendar Using the Alarm Clock Using the File Manager Using the Calculator Using the Tip Calculator Using the World Clock Using the Stop Watch Using the Currency Converter Using the Unit Converter Using the Notepad Using Voice Records Your phone is equipped with several personal information...
Page 117: Using Your Phone's Calendar
Using Your Phone’s Calendar Adding an Event to the Calendar Your Calendar helps organize your time and reminds you of important events. To add an event: Press > Tools > Calendar. Using your navigation keys, highlight the day to which you would like to add an event.
Page 118: Event Alerts
Event Alerts Your phone alerts you to scheduled events as follows: By playing the assigned ringer type. By illuminating the backlight. Event Alert Menu When your phone is turned on and you have an event alarm scheduled, your phone alerts you and displays the event summary.
Page 119: Deleting An Event
Going to Today’s Date To go to today’s date: Press > Tools > Calendar. Press Options (right softkey) > Go to Date. Press OK (left softkey). Deleting an Event To delete a day’s scheduled events: Press > Tools > Calendar. Using your navigation keys, highlight the day for the event and press Tip:...
Page 120: Using The Alarm Clock
Using the Alarm Clock Your phone comes with a built-in alarm clock with multiple alarm capabilities. To use the alarm clock: Press Select Add New Alarm and press Enter the alarm Name and press Select a time for the alarm by highlighting the Time field and pressing Using your keypad and/or navigation keys, set the time for the alarm, and press...
Page 121: Using The File Manager
Using the File Manager Your phone comes with a file manager that enables you to manage your pictures, videos, and sounds saved in your phone and on the microSD card inserted in your phone. To access the file manager: Press >...
Page 122 Select the desired picture or video. Press Expand (left softkey) to view the picture or video. Select the desired picture or video. Press Options (right softkey) to view the picture or view the video options menu. The Options menu includes the following options: Manage –...
Page 123 Slide Show – This option displays all the pictures saved to your memory card in a slide show. Play All Videos– This option plays all videos on the microSD card. Filter By – This option lets you view all the picture and video files on the microSD card, view only the picture files, or view only the video files.
Page 124 To manage your sounds on your microSD card: Press Select External Memory to access sounds stored on your microSD card. Use your navigation keys to do any of the following: Select the desired sound. Press Assign (left softkey) to assign the sound to any of the following: Ringer ID, Call with ID, Call without ID, Voicemail, Picture Mail, Text Message, Voice SMS, Calendar, or Alarm.
Page 125: Using The Calculator
For information on formatting the microSD card, see “Formatting the microSD Card” on page 135. To view the properties of files and folders on your microSD card: Press > Tools > File Manager > External Memory. Scroll to the file or folder you for which you want to view properties.
Page 126: Using The Tip Calculator
Using the Tip Calculator Your phone comes with a built-in tip calculator. To calculate tips: Press Enter the bill amount (dollar amount) and press Enter the bill amount (cent amount) and press The default number of people paying the bill is one. To change it, press B to delete the number 1 and enter the number of people splitting the bill.
Page 127: Using The World Clock
Using the World Clock Your phone comes with a built-in world clock to let you view times around the world. Viewing Cities To view the time in different cities around the world: Press > Tools > World Clock. Press Find City (left softkey) to choose a city. –...
Page 128 Select a position in the list for the city and press If you select a slot that is not empty, the new city will remove the existing city from the list (if it is a custom city, it will be erased entirely). Using My Cities The World Clock tool also permits you to create a My Cities list, which can include cities in the phone’s built-in list or...
Page 129: Using The Stop Watch
Using the Stop Watch Your phone comes with a built-in stop watch. To use the stop watch: Press > Tools > Stop Watch. Press Options (right softkey) > Countdown, Lap Summary, Setup, or Reset. When you are ready to use the stop watch timer, press Start (left softkey).
Page 130: Using The Unit Converter
Using the Unit Converter Your phone comes with a built-in unit converter that lets you convert a wide variety of units of measure. To use the unit converter: Press Select the type of unit to be converted: Area Energy Force Length Mass Power...
Page 131: Using The Notepad
Using the Notepad Your phone comes with a built-in notepad. To use the notepad: Press > Tools > Notepad. Select Add New Note and press Enter the note title and press Enter the note text. Press Save (left softkey) to save the text. Using Voice Records You can record brief records to remind yourself of important events, phone numbers, or grocery list items.
Page 132: Playing Voice Records
Note: You cannot store Voice Records on your microSD card. Playing Voice Records To play the Voice Records you have recorded: Press Press View All (right softkey). Use the navigation keys to scroll to a recording. Press Tip: You can choose Play All (to play all the Voice Records) or Select Multiple (to play a several Voice Records consecutively).
Page 133 Using Other Voice Record Options You can also rename your Voice Records, use them as ringers, or delete them. To rename, set as ringer, or delete a Voice Record: Press > Tools > Voice Records. Press View All (right softkey) and press Use the navigation keys to scroll to the recording you want to work with.
Page 134: Using Your Phone's Voice Services
Using Your Phone’s Voice Services In This Section Voice Recognition — Dialing & Messaging Setting Up Voice Recognition Working With Voice Recognition Your phone’s voice-recognition software lets you place calls and perform quick tasks using just your voice. This section includes easy-to-follow instructions for using Voice Recognition.
Page 135: Voice Recognition - Dialing & Messaging
Voice Recognition — Dialing & Messaging With Voice Recognition, you can place calls and perform tasks simply by speaking. You do not need any voice training to use Voice Recognition. You simply say the appropriate command in a normal tone of voice and your phone performs the desired function.
Page 136 If the name or number is not in Contacts, your phone tells you it cannot find a match. Calling Phone Numbers (Digit Dialing) To call a number that is not stored in your Contacts: Press and release the Smart Key. (Your phone displays the Say a command screen.) Say “Call”...
Page 137 Note: You cannot send SMS Voice messages to Distribution Lists using Voice Recognition. Using Send Text <Name or #> Use Voice Recognition to open Text Messaging to the Create Message screen, with the recipient already addressed. To launch Text Messaging and address a message: Press and release the Smart Key.
Page 138 Using Send Picture <Name or #> Use Voice Recognition to open Picture Mail to the Create Message screen, with the recipient already addressed. To launch Picture Mail and address a message: Press and release the Smart Key. (Your phone displays the Say a command screen.) Say “Send Picture”...
Page 139: Setting Up Voice Recognition
Setting Up Voice Recognition You can customize your phone’s Voice Recognition feature so that it works for you, the way you want it to. Using Choice Lists Your phone offers Choice Lists whenever it is not confident it has recognized a name or number correctly. In these cases, it displays a Choice List and prompts you with “Call?”...
Page 140: Adapting Digit Dial
To adjust the Sensitivity setting: Press and release the Smart Key. (Your phone displays the Say a command screen.) Press Settings (left softkey) > Sensitivity and press Using your navigation keys adjust the slider to the desired level. Press OK (left softkey). Adapting Digit Dial Some users with heavy accents or distinctive voices find it difficult to use Digit Dialing.
Page 141 Tips for adapting Digit Dial: Adapt digits in a quiet place. Make sure you wait for the beep before speaking. Speak clearly, but say each digit sequence naturally. If you make a mistake while recording a sequence of digits, or if an unexpected noise spoils the recording, you can say or select No when the prompt asks if the recording was OK.
Page 142 To turn on or off all the audio prompts, select Prompts > On or Off. — or — To turn on or off the playback of digits spoken by you, select Digits > On or Off. — or — To turn on or off the playback of names spoken by you, select Names >...
Page 143: Working With Voice Recognition
Working With Voice Recognition You can use Voice Recognition to easily perform tasks with your phone. You can look up entries stored in your Contacts, open applications or menus, and view or hear status information. Lookup <Name> You can look and display any Contacts entry by saying “Lookup”...
Page 144 Note: You can “Go To” the following applications: Voicemail, Camera, Redial, and Received Calls. Using Check <Item> You can have the phone play back and display information about its current state, including its phone number, current signal strength, network coverage, and battery level. To see and hear status information: Press and release the Smart Key.
Page 145 Missed Calls — plays back and displays how many new missed calls you have. Time — plays back and displays the current time and date. Battery — plays back and displays the current level of battery charge. Signal — plays back and displays current signal strength. Network —...
Page 146: Using The Microsd Card
Using the microSD Card In This Section Using Your Phone’s microSD Card and Adapter Working With the microSD Card Your phone allows you to use a microSD card and an adapter to expand the phone’s available memory space. This secure digital card enables you to quickly and easily exchange images, music, and voice data between SD-compatible devices.
Page 147: Using Your Phone's Microsd Card And Adapter
Using Your Phone’s microSD Card and Adapter Your phone comes bundled with a microSD (Secure Digital) memory card and its adapter to expand the phone’s available memory space. You can purchase additional microSD cards with up to 2 GB in memory.
Page 148 To insert the microSD card into your phone: With your phone powered off, remove the back cover and then remove the battery. (See “Removing the Battery” on page 27.) Gently slide the microSD card into the cardholder as shown below. You should notice a faint click if it engages properly in the spring-loaded holder.
Page 149: Removing The Microsd Card
Removing the microSD Card To remove the microSD card from your phone: With your phone powered off, remove the back cover and then remove the battery. Gently slide out the microSD card from the cardholder. Replace the battery and the back cover. Note: DO NOT remove your memory card while your phone is using it or writing files on it.
Page 150: Using The Microsd Adapter
Using the microSD Adapter You can transfer files stored in your microSD card to an SD-compatible PC by using the microSD adapter. Because regular SD memory cards differ in size from microSD cards, their corresponding card slots differ as well. The microSD adapter is sized to fit in a regular-size card slot.
Page 151 Insert the microSD adapter into the appropriate slot in an SD-compatible PC. Select the files you want to copy from the card and drag them to the appropriate folder displayed on your PC. (Consult your operating system documentation for further details.) Then remove the microSD adapter from the PC, remove the microSD card from the adapter and re-insert it into your phone.
Page 152: Compatible With Your Phone
Placing Music Files on the microSD to Play on Your Phone Use the microSD adapter or an optional USB connection to transfer compatible music files from your computer to your phone's microSD card. MP3 or M4A (ACC) music files are compatible with your phone.
Page 153: Working With The Microsd Card
For more information on using the Sprint Music Store, refer to the Experience Sprint Power Vision guide that came with your phone. Working With the microSD Card Formatting the microSD Card Your phone automatically formats your microSD card. However, if you cannot save files on your microSD, you may need to format the card yourself.
Page 154: Using The Built-In Camera
Using the Built-in Camera In This Section Taking Pictures Storing Pictures Shooting Videos Sending Pictures and Videos Using Sprint Picture Mail Your phone’s built-in camera and camcorder give you the ability to take full-color digital pictures and videos. You can use your phone to share your pictures and videos with others.
Page 155: Taking Pictures
Taking Pictures Taking pictures with your phone’s built-in camera is as simple as choosing a subject, pointing the lens, and pressing a button. Your camera features five different resolution (1200 x 1600, 960 x 1280, 480 x 640, 240 x 320, or 120 x 160), and three picture quality settings (Economy, Normal, or Fine) that let you balance the sharpness of the picture and the size of the file.
Page 156: Your Contacts
To take another picture, press B. Tip: To take a picture of yourself, activate the camera and then close the flip to view yourself in the external display. Then press the Camera Key on the right side of the phone to capture the picture.
Page 157: Camera Options
Take New Picture to take another picture. Properties to view technical information about the picture you just took. Camera Options Your camera has many features that help you take professional-looking pictures quickly and easily. When the phone is in camera mode, press Options (right softkey) and then choose one of these features: Icons Display to show or hide your camera’s indicators from the viewfinder.
Page 158 Settings > Shutter Sound to set the sound your camera makes when you take a picture. Your phone offers you an array of choices. View All to view the pictures stored in My Albums (see page 141). Camcorder Mode to switch to Camcorder mode (see page 146).
Page 159: Storing Pictures
Storing Pictures You can store your pictures in your phone’s memory, your microSD card, and your Sprint Online Album. Your Sprint Online Album is your designated storage space on the Sprint Picture Mail Web site. My Albums After a picture is taken, it is automatically saved in the In Phone folder of My Albums.
Page 160 Send to transmit the picture to recipients in your Contacts or to send the picture to a variety of services, using Sprint Picture Mail. To Contacts to transmit the picture to recipients in your Contacts. To Services to send the picture to a variety of services, using Sprint Picture Mail.
Page 161 Assign to use the picture as a screensaver, an identifier for calls with or without ID, and as a Picture ID for Contacts entries. Slideshow to display the pictures in letterbox and play a slide show. Play All Video to play all available videos in order. Filter By to control which item are shown: Show All, Pictures Only, or Videos Only.
Page 162: Shooting Videos
Shooting Videos Your phone’s built-in video camera allows you to record and view full-color digital videos and send them to your friends and family. You can shoot videos up to 30 seconds long. The camcorder also features an 4X zoom to let you take close-up videos. After you shoot the video, you can use your phone’s many storage and messaging options as well as the fun editing tools.
Page 163: Picture Mail
Send To Contacts to transmit the video to recipients in your Contacts. Print to send the video to a printing service, using Sprint Picture Mail. Post To Service to send the video to a variety of services, using Sprint Picture Mail. Upload to upload the video you just shot to the Sprint Picture Mail Web site ( Depending on your settings, you may be prompted to...
Page 164: Camcorder Options
Camcorder Options Your phone’s camcorder has many features that help you shoot professional-looking videos quickly and easily. Note: Not all options will be available for all videos or from all menus. When the phone is in camcorder mode, press Options (right softkey) to access these features.
Page 165: Storing Your Videos
Storing Your Videos You can store your pictures in My Album, your Sprint Online Album, and your microSD card. Your Sprint Online Album is your designated storage space on the Sprint Picture Mail Web site. My Album After you shoot a video, it is automatically saved in the In Phone folder or External Memory folder of My Album.
Page 166: Sending Pictures And Videos
To save a video to the microSD card: Press Highlight a video you wish to save to the microSD card and then press right corner of the thumbnail. Press Options (right softkey) > Manager > Move To > SD card and then press Playing Video Clips Stored in Your microSD card You can also play video clips stored in you microSD card.
Page 167 Sending Pictures and Videos From My Albums You can send pictures and videos directly from My Albums. To send pictures or videos from My Albums: Press > Pictures > My Albums > In Phone or Memory Card. Highlight a picture or video you wish to send and then press .
Page 168 Sending Pictures and Videos From Messaging You can also send pictures and videos from your Messaging menu, using the Picture Mail application. To send pictures and videos from the Messaging menu: Press Add up to 16 recipients for the message and press Next (left softkey).
Page 169: Using Sprint Picture Mail
Using Sprint Picture Mail Uploading pictures and videos to your Sprint Picture Mail account is a good way to save memory on your phone, and share them with others. You can use your personal computer to manage your pictures. From the Sprint Picture Mail Web site, you can share pictures and videos, create and edit albums, add captions, and organize files.
Page 170: Uploading Pictures And Videos
From the Set Password screen, use your keypad to enter a four-digit to 32-digit password and press be prompted to confirm your password.) Tip: Write down your Sprint Picture Mail password and keep it in a secure place. Please wait while the system creates your account. Visiting the Sprint Picture Mail Web Site After you receive confirmation that your account has been registered, you can access the Sprint Picture Mail Web site and...
Page 171: Viewing Pictures And Videos
Viewing Pictures and Videos After you upload your pictures and videos to the Sprint Picture Mail site, you can manage, edit, and share them. To view your online pictures from your phone: Press > Pictures > My Albums > Online Albums. Select an album to display and press Sending Pictures and Videos You can send pictures and videos from your Online Albums...
Page 172 Copy/Move to copy and move pictures to a selected album. Create Album to create a new online album. Go to Album List to view your list of albums. Delete or Delete All to delete the selected picture or all pictures from the current album. Unselect, Select All, or Unselect All to change your current selection.
Page 173 Sharing Albums To send an album from the Sprint Picture Mail Web site: From the Picture Mail Web site (see steps 1-4 under “Downloading Pictures and Videos to Your Phone”), select an album, scroll to Album Options, and press Select Share Album: “<name>”. Enter a recipient from your Address Book, or enter an email address or wireless phone number.
Page 174: Using Sprint Tv
Using Sprint TV In This Section Your Sprint TV Channel Options Playing a Clip With the Phone Open Playing a Clip With the Phone Closed Sprint TV FAQs Sprint TV gives you the ability to listen to audio clips and to view video clips right from your phone's display.
Page 175: Your Sprint Tv Channel Options
Your Sprint TV Channel Options The Sprint TV application offers a wide variety of accessible channels. Subscription options include comprehensive basic packages as well as a full menu of “a la carte” channels. Visit for more information on channels and pricing. www.sprint.com Some of the available categories may include: Sprint Radio.
Page 176: Playing A Clip With The Phone Open
Playing a Clip With the Phone Open Press Depending on your settings, you may be asked to accept a data connection. Select Sprint TV, More Channels, or Sprint TV En Vivo to display channel options. Use your navigation key and press channel from the Sprint TV listings or to select an available category.
Page 177: Playing A Clip With The Phone Closed
Playing a Clip With the Phone Closed The Touch-Sensitive Buttons on your phone’s external display let you access and play Sprint TV clips and other programming. Press and hold launch Sprint TV. Use the onscreen buttons to scroll to and select a channel or clip.
Page 178: Sprint Tv Faqs
Sprint TV FAQs Will I know if I'm receiving an incoming call while I'm viewing or listening to a media clip? No. All incoming calls will roll into voicemail while you are playing a clip. If the caller leaves a voicemail, the voicemail icon will be displayed on the screen.
Page 179 If I don't subscribe to a Sprint Power Vision Plan, will I still be able to view the Sprint TV clips? Yes. For service access charges, please consult your Sprint Service Plan or visit What does it mean when the video pauses and I see the word “loading”...
Page 180 Can I surf to a different channel while I am playing a clip? Yes. While you are playing a clip, you can use the up and down navigation keys to surf to a different channel. A small pop-up screen will be displayed that tells you which channel you are watching as well as other channels that you have access to.
Page 181: Using Bluetooth
Using Bluetooth In This Section Turning Bluetooth On and Off Setting Up Your Bluetooth Transferring Files Between Your Phone and Your PC Your phone features built-in Bluetooth technology, allowing you to share information more easily than ever before. Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled...
Page 182: Turning Bluetooth On And Off
Turning Bluetooth On and Off By default, your device’s Bluetooth functionality is turned off. Turning Bluetooth on allows your phone to connect to other Bluetooth-capable devices. To turn Bluetooth on or off: Press Press Options (right softkey). Highlight Settings and press Highlight the Bluetooth Power field and press Use your navigation key to select On or Off, as desired and then press...
Page 183: Setting Up Your Bluetooth
Setting Up Your Bluetooth You need to connect your phone to your Bluetooth headset before you can begin using it. To do this, you need to: Enter the name your phone uses for Bluetooth communication. Set your phone to be discovered by other Bluetooth devices.
Page 184: Paired Devices
Find Me By enabling Find Me, you make your phone visible (or discoverable) to other Bluetooth equipped devices. To enable Find Me and make your phone visible to other Bluetooth devices: Press Highlight Find Me and press Your phone makes itself visible to other Bluetooth devices for three minutes.
Page 185 Note: Due to different specifications and features of other Bluetooth-compatible devices, display and operations may be different, and functions such as transfer or exchange may not be possible with all Bluetooth-compatible devices. After a connection is established with a device, no other device can connect to your phone until the currently connected device is disconnected.
Page 186: Transferring Files Between Your Phone And Your Pc
Transferring Files Between Your Phone and Your PC You can transfer files such as music, pictures, and video between your phone and Bluetooth-enabled PC or similar device. You do this using the File Transfer Profile (FTP) in your phone and the Bluetooth FTP client software found in most Bluetooth-enabled PCs.
Page 187: Bluetooth Profiles
Bluetooth Profiles All of the Bluetooth settings you configure are stored in your phone’s Bluetooth user profile. Different profiles can be used for specific Bluetooth functions. File Transfer Profile (FTP) — This profile functions as a wireless data cable allowing the browsing and transfer of files using the Bluetooth client software available on most Bluetooth-enables PCs.
Page 188 Object Push Profile (OPP) — This profile functions as a mechanism to allow for the transfer of contact information. Contacts and your business card can be transferred to other Bluetooth devices using this profile. In addition, this profile allows the phone to accept and receive contact and business card information from other Bluetooth devices.
Page 189: Section 3: Sprint Service Features
Section 3 Sprint Service Features...
Page 190: Sprint Service Features: The Basics
Sprint Service Features: The Basics In This Section Using Voicemail Using SMS Text Messaging Using SMS Voice Messaging Using Caller ID Responding to Call Waiting Making a Three-Way Call Using Call Forwarding Updating Phone Software Now that you’ve mastered your phone’s fundamentals, it’s time to explore the calling features that enhance your Sprint Service.
Page 191: Using Voicemail
Using Voicemail Setting Up Your Voicemail All unanswered calls to your phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your Sprint Voicemail and personal greeting as soon as your phone is activated.
Page 192: Retrieving Your Voicemail Messages
Sending an Incoming Call to Voicemail To send an incoming call directly to voicemail: Press Ignore (right softkey). Retrieving Your Voicemail Messages You can review your messages directly from your wireless phone or from any other touch-tone phone. To dial from your wireless phone, you can either speed dial your voicemail or use the menu keys.
Page 193: Voicemail Options
Voicemail Options Your phone offers several options for organizing and accessing your voicemail. Using Expert Mode Using the Expert Mode setting for your personal voicemail box helps you navigate through the voicemail system more quickly by shortening the voice prompts you hear at each level.
Page 194 Sprint Callback You can return a call after listening to a message without disconnecting from voicemail. To return a call directly from voicemail: Press Voicemail-to-Voicemail Message You can record and send a voicemail message to other Sprint Voicemail users. To record and send a voicemail message: From the main voicemail menu, press message.
Page 195: Clearing The Message Icon
Voicemail-to-Voicemail Receipt Request You can request confirmation that your voicemail message has been listened to when you send, forward, or reply to other Sprint users. To mark your message receipt requested: After you have recorded a message, press that you are satisfied with the message you recorded. Press to mark receipt requested.
Page 196: Voicemail Menu Key
Voicemail Menu Key Following the prompts on the voicemail system, you can use your keypad to navigate through the voicemail menu. The following list outlines your phone’s voicemail menu structure. Listen Send Personal Options Settings Skip passcode Autoplay Message Date & Time On/Off Change Passcode Group Distribution List Numeric Paging to a Wireless Phone...
Page 197: Using Sms Text Messaging
Using SMS Text Messaging With SMS Text Messaging, you can send instant text messages from your phone to other messaging-ready phones — and they can send messages to you. In addition, SMS Text Messaging includes a variety of preset messages, such as “I’m running late, I’m on my way,” that make composing messages fast and easy.
Page 198: Using Preset Messages
Replying to SMS Text Messages After your phone notifies you that it has received a message, follow the prompts to open and read it. You can also go to your Messaging Inbox by pressing > Text Messaging > Inbox. To reply to an SMS Text message: While the message is open, press Reply (left softkey).
Page 199: Using Sms Voice Messaging
Using SMS Voice Messaging In addition to sending and receiving SMS Text messages, your phone is enabled with SMS Voice Messaging. With SMS Voice Messaging, you can quickly and easily send a voicemail message to other SMS-enabled phones or to working email addresses without making a phone call.
Page 200: Playing An Sms Voice Message
Playing an SMS Voice Message To play an SMS Voice message from the main menu: Press Select the message you want to play. Press To display the message options, press Options (right softkey). Note: When you receive an SMS Voice message in standby mode, your phone displays a notification and the option to open it right away.
Page 201 Replying to SMS Voice Messages To reply to an SMS Voice message: Press > Messaging > Voice SMS > Inbox. Select the message you want to reply to, press then press Reply (left softkey). Select Voice SMS. Press Record (left softkey). Start recording after the beep.
Page 202: Using Caller Id
Using Caller ID Caller ID allows people to identify a caller before answering the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, just follow these easy steps. To block your phone number from being displayed for a specific outgoing call: Press...
Page 203: Making A Three-Way Call
Making a Three-Way Call With Three-Way Calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. To make a Three-Way Call: Enter a number you wish to call and press Once you have established the connection, press Options (right softkey) >...
Page 204: Using Call Forwarding
Using Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number — even when your phone is turned off. You can continue to make calls from your phone when Call Forwarding is activated. To activate Call Forwarding: Press Enter the area code and phone number to which your future calls should be forwarded.
Page 205: Updating Phone Software
Updating Phone Software You can update the software on your phone by downloading software updates over the air. To update your phone's software: Press > Settings > Phone Info > Phone Software. Your phone checks for software updates. If a software update is available press Yes (left softkey) to continue the update process.
Page 206: Sprint Music And Your Player
Sprint Music and Your Player In This Section Using the Sprint Music Store Playing Music on Your Phone Using Sprint Music Manager With the Sprint Music Store and Player, you can download and play your favorite music wherever and whenever you want. You can even use the Sprint Music Manager on your computer to manage all your music and transfer songs to your phone’s microSD card.
Page 207: Using The Sprint Music Store
Using the Sprint Music Store The Sprint Music Store enables you to purchase and download digital music files to play on your phone or PC. Accessing the Sprint Music Store You can access the Sprint Music Store right from your phone’s main menu.
Page 208: Purchasing And Downloading Music
Purchasing and Downloading Music Now that you’re in the store, you can shop for songs to purchase and download to your phone’s microSD card. To find and download music files from the Sprint Music Store: From the Sprint Music Store opening page, select an option to browse the store: Featured Music offers a revolving selection of highlighted songs and artists.
Page 209: Playing Music On Your Phone
Playing Music on Your Phone The Sprint Music Store not only gives you access to great music, it also gives you a place to listen to and organize your music on your phone. Playing Music With the Phone Open Press S > Music and use your right navigation key to select the Player tab.
Page 210 Playing Music With the Phone Closed The touch-sensitive buttons on your phone’s external display let you access and play music from the Sprint Music Store Player. Note: You must have a microSD card installed to use this feature. Press and hold launch the Sprint Music Store Player tab.
Page 211: Using Sprint Music Manager
Using Sprint Music Manager The Sprint Music Manager application is a program you can download to your computer to help you organize, manage, and play all your music. You can also use the Sprint Music Manager to copy your compatible music files right from your computer to your phone’s microSD card (using the adapter or an optional USB connection), including purchases you make from the Sprint Digital Lounge.
Page 212 Overview of Sprint Music Manager Sprint Music Manager makes it easy to organize music on your computer, acquire new music from the Sprint Digital Lounge, and transfer music to your phone’s microSD card. The Sprint Music Manager application screen is divided into three tabs: Manage allows you to organize and manage all the music on your computer.
Page 213: Sprint Voice Command
Sprint Voice Command In This Section Getting Started With Sprint Voice Command Creating Your Own Address Book Making a Call With Sprint Voice Command Getting Information With Sprint Voice Command With Sprint Voice Command, reaching your friends, family, and coworkers has never been easier — especially when you’re on the go.
Page 214: Getting Started With Sprint Voice Command
Getting Started With Sprint Voice Command With Sprint Voice Command: You can store all your contacts’ phone numbers, so you can simply say the name of the person you want to call. There’s no need to punch in a lot of numbers, memorize voicemail passwords, or try to dial while you’re driving.
Page 215: Creating Your Own Address Book
Creating Your Own Address Book You can program up to 500 names into your personal address book, with each name having up to five phone numbers. That’s 2,500 phone numbers, and with the advanced technology of Sprint Voice Command, you can have instant access to all of them.
Page 216: Making A Call With Sprint Voice Command
Making a Call With Sprint Voice Command To make a call with Sprint Voice Command: Press After the “Ready” prompt, simply say, in a natural voice, “Call” and the name of the person or the number you’d like to call. (For example, you can say, “Call Jane Smith at work,”...
Page 217: Getting Information With Sprint Voice Command
Getting Information With Sprint Voice Command To access information using Sprint Voice Command: Press Say “Call the Web” and choose from a listing of information categories like news, weather, and sports. — or — Simply say “Call news room,” “Call the weather,” “Call Sports Central,”...
Page 218: Section 4: Safety And Warranty Information
Section 4 Safety and Warranty Information...
Page 219: Important Safety Information
Important Safety Information In This Section General Precautions Safety and General Information FCC Notice To Users Hearing Aid Compatibility Specific Absorption Rate Data Information From the World Health Organization Product Registration Owner’s Record Phone Guide Proprietary Notice Export Law Assurances Wireless: The New Recyclable California Perchlorate Label Privacy and Data Security...
Page 220: General Precautions
General Precautions There are several simple guidelines to operating your phone properly and maintaining safe, satisfactory service. Hold the phone with the antenna raised, fully-extended, and over your shoulder. Try not to hold, bend, or twist the phone’s antenna. Do not use the phone if the antenna is damaged. Speak directly into the mouthpiece.
Page 221: Safety And General Information
Your Motorola mobile device is designed to comply with local regulatory requirements in your country concerning exposure of human beings to RF energy.
Page 222 If you wear the mobile device on your body, always place the mobile device in a Motorola-supplied or approved clip, holder, holster, case, or body harness. If you do not use a body-worn accessory supplied or approved by Motorola, keep the mobile device and its antenna at least 2.5 centimeters (1 inch) from your...
Page 223: Hearing Aids
Persons with implantable medical devices should observe the following precautions: ALWAYS keep the phone more than 20 centimeters (8 inches) from the implantable medical device when the mobile vice is turned ON; DO NOT carry the phone in a breast pocket; Use the ear opposite the implantable medical device to minimize the potential for interference;...
Page 224: Operational Warnings
Do not place a mobile device in the airbag deployment area. Responsible driving practices can be found in the “Smart Practices While Driving” section of this guide (see page 220) and/ or at the Motorola Web site: Note: The use of wireless phones while driving may cause distraction.
Page 225: Choking Hazards
Symbol Definition Important safety information follows. 032374o Do not dispose of your battery or mobile device 032376o in a fire. Your battery or mobile device may require 032375o recycling in accordance with local laws. Contact your local regulatory authorities for more information.
Page 226: Caution About High Volume Usage
Seizures/Blackouts Some people may be susceptible to epileptic seizures or blackouts when exposed to flashing lights, such as when playing video games. These may occur even if a person has never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult with your physician before playing video games or enabling a flashing- lights feature (if available) on your mobile device.
Page 227: Fcc Notice To Users
FCC Notice To Users Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment. See 47 CFR Sec. 15.21. This device complies with part 15 of the FCC Rules. Operation is...
Page 228: Hearing Aid Compatibility
Phones that have been rated have a label with the rating(s) located on the box, and at www.motorola.com/accessibility. These ratings are not guarantees of compatibility. Results will vary depending on the user's hearing aid and individual type and degree of hearing loss.
Page 229 30 days of purchase. With the Sprint 30-day Risk- Free Guarantee, you may return the phone within 30 days of purchase for a full refund. More information about hearing aid compatibility may be found at: www.motorola.com/accessibility, www.fcc.gov, www.fda.gov, and www.hearingloss.org/learn/cellphonetech.asp Section 4A: Important Safety Information...
Page 230: Specific Absorption Rate Data
Specific Absorption Rate Data This model wireless phone meets the government’s requirements for exposure to radio waves. Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S.
Page 231 Canadian Wireless Telecommunications Association (CWTA) Web site: http://www.cwta.ca. 1. The SAR information reported to the FCC includes the FCC- accepted Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product. Section 4A: Important Safety Information...
Page 232: Information From The World Health Organization
Online Product Registration: http://www.motorola.com/warranty Product registration is an important step toward enjoying your new Motorola product. Registering helps us facilitate warranty service, and permits us to contact you should your product require an update or other service. Registration is for U.S.
Page 233: Owner's Record
United States of America and Canada may restrict the exportation or re-exportation of this product to certain destinations. For further information contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and International Trade. Section 4A: Important Safety Information V9m by Motorola...
Page 234: Wireless: The New Recyclable
It's easy. To learn more about CTIA's Recycling Program for Used Wireless Devices, please visit http://recycling.motorola.young-america.com/index.html Section 4A: Important Safety Information...
Page 235: California Perchlorate Label
California Perchlorate Label Some mobile phones use an internal, permanent backup battery on the printed circuit board that may contain very small amounts of perchlorate. In such cases, California law requires the following label: “Perchlorate Material - special handling may apply. See .”...
Page 236: Privacy And Data Security
Lock your device’s keypad where this feature is available. Keep software up to date —If Motorola or a software/ application vendor releases a patch or software fix for your mobile device which updates the device’s security, install it as soon as possible.
Page 237 If you have further questions regarding how use of your mobile device may impact your privacy or data security, please contact Motorola at , or contact Sprint Customer privacy@motorola.com Service. Section 4A: Important Safety Information...
Page 238: Smart Practices While Driving
If you choose to use your mobile device while driving, remember the following tips: Get to know your Motorola mobile device and its features such as speed dial and redial. If available, these features help you to place your call without taking your attention off the road.
Page 239 Do not engage in stressful or emotional conversations that may be distracting. Make people you are talking with aware you are driving and suspend conversations that can divert your attention away from the road. Use your mobile device to call for help. Dial 911 or other local emergency number in the case of fire, traffic accident, or medical emergencies.
Page 240: Motorola's Warranty
Motorola’s Warranty In This Section Motorola Limited Warranty for the United States and Canada Service and Repairs Your phone has been designed to provide you with reliable, worry- free service. If for any reason you have a problem with your equipment, please refer to Motorola’s warranty in this section.
Page 241: Motorola Limited Warranty For The United States And Canada
(excluding commercial, government or industrial radios) that operate via Family Radio Service or General Mobile Radio Service, Motorola- branded or certified accessories sold for use with these Products (“Accessories”) and Motorola software contained on CD-ROMs or other tangible media and sold for use with these Products (“Software”) to be free from defects in materials and...
Page 242 (d) other acts which are not the fault of Motorola, are excluded from coverage. Use of Non-Motorola Products and Accessories. Defects or damage that result from the use of Non-Motorola branded or certified Products, Accessories, Software or other peripheral equipment are excluded from coverage.
Page 243 Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, or its authorized service centers, are excluded from coverage. Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated;...
Page 244: Who Is Covered
This warranty extends only to the first consumer purchaser, and is not transferable. What Will Motorola Do? Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or parts.
Page 245 You will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase;...
Page 246: What Other Limitations Are There
Motorola certain exclusive rights for copyrighted Motorola software such as the exclusive rights to reproduce and distribute copies of the Motorola software. Motorola software may only be copied into, used in, and redistributed with, the Products associated with such Motorola software. No other use, including...
Page 247: Service And Repairs
Service and Repairs Go to www.motorola.com/consumer/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-520-6403 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).
Page 248: Index
Index Abbreviated Dialing 40 Accessories 20 Charger 20 Airplane Mode 60 Alarm Clock 102 Answering Calls 34 Backlight 51 Battery 22–29 Capacity 22 Charging 28 Installing 25 Bluetooth 163–170 Calculator 107 Calendar 99–101 Call Answer Mode 63 Call Forwarding 186 Call Guard 80 Call History 82–86 Erasing 86...
Page 249 Location Settings 55 Lock Code Changing 68 Locking Your Phone 67 Making Calls 32 Menu iv Menu Style 52 Messaging Setting Alerts 56 Music 188–194 Notepad 113 Phone Limiting Use 70 Phone (Illus.) 11, 12 Phone Number Displaying 32 With Pauses 38 Phone Settings 46–65 Call Answer Mode 63 Location Settings 55...
Page 250 Sprint TV 156–162 Channel Options 157 FAQs 160 Sprint Voice Command 195– Address Book 197 Making a Call 198 Stop Watch 111 Storing Pictures 141 Taking Pictures 137–140 Text Greeting 51 Three-Way Calling 185 Tip Calculator 108 TTY Use 61 Turning Your Phone On and Off 21 Unit Converter 112...

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Razr v9m - motorazr2 v9m cell phone Motorazr v9m Sprint motorazr2 v9m

Motorola MOTORAZR VM9 User Manual

Welcome to Sprint

Introduction

Your Phone's Menu

Section 1: Getting Started

Setting up Service

Section 2: Using Your Phone

Phone Basics

Controlling Your Phone's Settings

Setting Your Phone's Security

Controlling Your Roaming Experience

Managing Call History

Using Contacts

Using the Phone's Tools

Using Your Phone's Voice Services

Using the Microsd Card

Using the Built-In Camera

Using Sprint TV

Using Bluetooth

Section 3: Sprint Service Features

Sprint Service Features: the Basics

Sprint Music and Your Player

Sprint Voice Command

Section 4: Safety and Warranty Information

Important Safety Information

Motorola's Warranty

Index

Quick Links

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Summary of Contents for Motorola MOTORAZR VM9