Dish Network 20.1 User Manual page 58

Troubleshooting, continued
Your remote control does not work well.
What to do: Move your receiver to different
locations. For best results, place the receiver as
high as possible, above all other equipment in your
entertainment center. There may be IR interference
from objects near the receiver.
Your picture is snowy (or black or blue).
What to do: Make sure your TV is tuned to the
correct channel. You may have accidentally changed
the channel on your TV. Check the Reference Table to
see what channel your TV is tuned to. Program SAT
Auto-Tune to avoid this in the future (see SAT Auto-
Tune on page 16).
When you press the remote control MUTE or
VOLUME button, nothing happens.
What to do: Program the remote to control your TV.
See Programming Remote to Control Another Device
on page 11 or page 13.
The receiver does things even though you haven't
pressed any remote control buttons.
What to do: See Changing the Remote and Receiver
Address on page 28 for instructions to correct the
possibility of UHF signals from a neighbor's remote
controlling your receiver.
Your remote control isn't working.
What to do: Make sure the remote control is in the
correct mode (SAT, TV, DVD, or AUX).
Make sure you are using the correct remote control
(TV1 or TV2) for your locations (applicable to multi-
room receivers only).
Change the batteries as described on page 2.
If you have a 21.1 remote, check the UHF/IR switch
setting as described on page 1.
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