Troubleshooting - Hoover ATHEN Instruction Manual

Changing the agitator
ImportaNt: Always switch off the cleaner before changing the agitator.
1. Using a coin, turn the lock to the open position. [11]
2. Remove the Agitator cover
3. Remove the old Agitator.
4. Replace with the new Agitator. This can only fit in one direction. [12]
5. Replace the Agitator cover and lock with a coin.
Battery replacement
For reasons of safety Lithium-ion batteries in this cleaner are only replaceable by a Hoover Service
engineer. When the batteries fail to maintain charge, please contact the Hoover Customer Service Centre
to arrange a replacement.
end of product Life Battery Disposal
If the cleaner is to be disposed of the batteries should be removed. Used batteries should be taken to a
recycling station and not disposed of with household waste. To remove the batteries, please contact the
Hoover Customer Centre or proceed according to the following instructions:
ImportaNt: Always fully discharge the batteries before removal and ensure the charger is unplugged.
1. Run the cleaner until the batteries are completely empty.
2. Remove the ergonomic handle and the screws, in the main body to open the cleaner.
3. Remove the motor battery housing and disconnect the cables.
4. Remove the batteries from the housing.
Note: Should you experience any difficulties in dismantling the unit or for more detailed information
about treatment, recovery and recycling of this product, please contact your local city office or your
household waste disposal service.
TROUblE ShOOTINg
Should you have any problem with your cleaner, follow this simple check list before calling the Hoover
Customer Service Centre:
a. Cleaner does not switch on.
Check if the cleaner is charged.
B. Loss of suction or no suction
Empty the dust container and wash the filter.
Remove nozzle and check for any blockages in the ducts and hose.
Check that the dust container has been correctly fitted.
C. Fast Flashing indicator (2xper second)
Incorrect charger connected to product.
Use only charger provided with your cleaner.
D. Batteries cannot be charged.
This may be a result of very long storage periods (over half year).
Contact Hoover customer service to arrange battery replacement.
If the problem persists contact the Hoover customer service centre
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