Troubleshooting - Samson 3374 Mounting And Operating Instructions

15.2 Troubleshooting

Note:

− If a fatal or EEPROM error (marked by an asterisk) is generated, the icon
played in the start screen and the display backlight blinks.
− EEPROM errors are marked by 'E RD' on the display when they are read errors and
'E WR' when they are write errors.
Diagnostic Code
level
d10
d20* E00
1)
d21* E01
d22* E02
d23* E03
d24* E04
d25* E05
d26* E06
d31* E11
d32* E12
d35* E13
d36* E14
d41
d42
d43* E15
d44
d45
Error is only displayed in firmware version 2.04 and higher.
6)
EB 8331-4 EN
Error
Error during operation
No initialization performed
Input signal failure (only when c31 = YES)
Blockage (only when c51 = YES)
Both limit switches active
Canceled while retracting stem
Canceled while extending stem
Motor or potentiometer not turning
EEPROM error: Basic setting
EEPROM error: Configuration
EEPROM error: Calibration
EEPROM error: Potentiometer calibration
EEPROM error: Serial number
EEPROM error: Manufacturing parameters
EEPROM error: Transit time
EEPROM error: Status messages
EEPROM error: Statistics
Diagnostic level
Corrective action to be taken
Initializing the actuator
Check signal source and wiring
Check attachment and valve, if
necessary. Check actuator stem.
Send actuator to SAMSON
Send actuator to SAMSON
Send actuator to SAMSON
Send actuator to SAMSON
Send actuator to SAMSON
Check configuration
Send actuator to SAMSON
Send actuator to SAMSON
Send actuator to SAMSON
Send actuator to SAMSON
Perform an initialization or tran-
sit time measurement
Send actuator to SAMSON
Send actuator to SAMSON
is dis-
53