Service Or Assistance - Whirlpool MW8650XS Use And Care Manual

If you need service or assistance,
we suggest you follow these four steps:
1. Before calling for assistance...
Performance problems often result from lrttle
things you can find and fix yourself without tools
of any kind
If nothing operates:
l
Is the power supply cord plugged into a live
circuit with the propervoltage? [See page 25.)
l
Have you checked your home's main fuse or
circuit breaker box?
l
Have you checked the electric company for
a power failure?
If the microwave oven will not run:
l
Is the oven being used as a timer?
l
If the Temperature Probe is being used, IS it
plugged tightly into its socket?
l
Is the door firmly closed and latched?
l
Did you touch START?
l
Did you follow the directions exactly?
If the microwave cooking times seem too
long:
l
Is the electnc supply to your home or wall out-
let low or lower than normal? Your electric
company can tell you if the line voltage is low.
Your electrician or service technician can tell
you if the outlet voltage is low.
l
Is the Cook Power at the recommended
setting?
l
Are you allowing for more time when cooking
more food at one time?
If the Display shows a time counting down but
the oven is not cooking:
l
Is the Minute Timer in use?
l
Is the oven door closed completely?
l
Is the oven In standing time between QUICK
DEFROST and COOK or Auto Set TIME? [See
page 15.)
If you do not hear a programming tone
(page
61:
l
Is the command correct?
l
Has the tone been cancelled?
If the fan seems to be running slower than
usual:
l
Has the oven been stored in a cold area? The
fan will run slower until the oven warms up to
normal room temperature.
If there has been a power interruption, the
Display will show 88:88. Reset the Clock
(page 91.
If the microwave oven turns off too soon or not
soon enough when using the Temperature
Probe:
l
Is at least
'13
of the probe in the food?
l
Is the probe tip in the center of the food?
. Is the probe touching bone or fat?
l
Have you allowed roasts to stand for a few
minutes after cooking?
l
Is the probe plugged tightly into its socket?
l
Is the Cook Power set correctly?
l
Is the probe temperature set correctly?
2. If
you need
assistance?..
Call Whirlpool COOL-LINE" service as-
sistance telephone number. Dial free from
anywhere in the U.S.:
1-800-253-1301
and talk with one of our trained consultants. The
consultants can instruct you in how to obtain
satisfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
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