12 SIM Problems
Problem Area
Items to Inspect
SIM undetected
Inspect SIM holder
Inspect BTB flex + connectors
If the issue has not been resolved
Unit indicates the
Check whether the phone is locked
incorrect SIM is
to a particular carrier and whether
inserted
the correct carrier's SIM is being
used
If the issue has not been resolved
1210-5425 Rev1
©
Company Internal
Sony Ericsson Mobile Communications AB
Repair Action
•
If dirty or oxidized – Clean
•
If damaged – replace the PCB Sub
Asm
•
Escalate to an electrical repair level
•
Use correct carrier SIM or test SIM
•
Escalate to an electrical repair level
Trouble Shooting Guide, Mechanical
Inspection Reference
29(33)