Page 1: User Guide
HP StorageWorks D2D Backup System User Guide Part number: EH880-90950 Third edition: October 2007...
Page 2 U.S. Government under vendor’s standard commercial license. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Page 3: Table Of Contents
......HP technical support ........
Page 4 Beacon mode ........If the HP D2D Backup System is new and not yet conﬁgured ....
Page 5 ..Requirements for connecting a tape drive to the HP D2D ..... A note about terminology ........
Page 6 ........Restoring from the HP D2D Backup System ......
Page 7 Index ......D2D Backup System...
Page 8 24 Connecting the cables (SCSI tape drive) ..... . 25 Powering on the HP D2D Backup System ..... .
Page 9 34 HP D2D Backup System with one host and two devices ....35 Copying to physical tape as part of a rotation strategy ....
Page 10 Tables 1 Document conventions ......2 Summary page layout ......3 Device parameters .
Page 11: About This Guide
• Troubleshooting the HP StorageWorks D2D Backup System Intended audience This guide is intended for users who install, operate and maintain the HP StorageWorks D2D Backup System. Related documentation In addition to this guide, the following document provides related information: •...
Page 12: Hp Technical Support
HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR part needs replacing, HP ships the part directly to you so that you can install it at your convenience. Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a repair can be accomplished by CSR.
Page 13: Subscription Service
To ensure your registration is complete, there are a number of questions on the electronic form that are mandatory. Other questions are optional. However, the more you feel able to complete, the better HP can meet your needs. Subscription service HP recommends that you register your product at the Subscriber’s Choice for Business website:...
Page 14 About this guide...
Page 15: Before You Start
Figure 1 Front and rear view of the HP D2D Backup System Optional tape attach An Ultrium Tape Drive may be attached directly to the HP D2D Backup System, allowing the user to store backups offsite. An internal tape drive must be half-height and is installed in the half-height bay above the LEDs, labeled 3 on Figure 1.
Page 16: Software And Hardware Requirements
HP D2D Backup System. A CD-ROM containing HP Data Protector Express software is supplied with the HP D2D Backup System. The device may also be used with the major backup applications from HP, Symantec, EMC, Computer Associates and others.
Page 17: Device Conﬁguration With One Host
Each backup device is visible only to the host for which it has been conﬁgured. • A host may have multiple devices conﬁgured for it on the HP D2D Backup System, but this means fewer hosts may be connected (not illustrated, see...
Page 18: Import/Export And Copy
Disaster Recovery strategies. The main difference between copy and export is that copied data remains on the HP D2D Backup System; exported data is removed from it, but can be imported easily when required. These functions are grouped under the Tape Attach section of the Web Interface.
Page 19: Physical Tape Drives
HP D2D Backup System is a RAID5 device, which offers the best combination of data protection and capacity. It has four hard disks, but if one of the disks fails, no data is lost and the HP D2D Backup System continues to operate correctly. (The failed disk should be replaced as soon as possible, as described in “Replacing the hard...
Page 20: Tape Rotation Strategies
Tape rotation strategies determine when backups are run, the number of cartridges that are required and how they are reused. The HP D2D Backup System is a very ﬂexible device that can easily be incorporated into most tape rotation strategies. If your organization does not yet have a tape rotation strategy in place, “Backup scenarios using the HP D2D Backup...
Page 21: Compression
The HP D2D Backup System does not apply hardware compression to backed-up data, but if you are moving data from the HP D2D to physical tape, bear in mind that HP StorageWorks tape drives do apply compression. Therefore, 200 GB of data on the HP D2D Backup System will require less space on a physical tape cartridge.
Page 22 Before you start...
Page 23: Connecting And Installing The Hp D2D Backup System
2. Power connector Figure 5 Network and power connectors Always use the supplied power cord to connect the HP D2D Backup System to the main power supply. This HP-approved cord is appropriate for your speciﬁc geographic region. For detailed safety information, see the Safety Guide on the HP StorageWorks CD-ROM.
Page 24: Dhcp And Static Ip Addressing
In both instances, the HP D2D Backup System should be on the same logical and physical network as the host machine connecting to it. This is normally the case because, typically, the HP D2D Backup System is connected to the same Gigabit network switch as the host machines backing up to it.
Page 25: Directly Connected To A Backup Server On Your Main Network
Our example shows one PC that is connected to the LAN, but not to the Storage Network. This PC will not be able to run the Installation wizard or connect to the HP D2D Backup System from the web. No data from this PC can be directly backed up to the HP D2D Backup System.
Page 26: Software Installation, Discovery And Conﬁguration
IP addressing, you will need to assign network settings manually (IP address, subnet mask and gateway). For Windows users, the recommended way to set up the HP D2D Backup System network is to run the Installation wizard from the HP StorageWorks CD-ROM, as described in “Installation...
Page 27: Internet Explorer 7.X
Internet Explorer 7.X Click on the Tools button located in the upper right part of the screen (next to the gear icon). Select Internet Options. Click on the Security tab. Click on the Custom Level... button. Set the option Active scripting to Enable and click OK. Click Yes.
Page 28 Connecting and installing the HP D2D Backup System...
Page 29: Attaching A Physical Tape Drive (Optional)
To use this facility you need: • A tape drive, such as an HP StorageWorks Ultrium device. This should be a half-height tape drive, if it is to be installed internally. Both SAS and SCSI tape drives are supported. •...
Page 30: Removing The Access Panel And Bezel
If you are installing the tape drive as part of the initial installation, go to step 3. If you have already powered on the HP D2D Backup System, it must be shut down before you start. Make sure there are no backup or restore jobs in progress and that no future jobs are scheduled to start whilst the system is shut down.
Page 31: Installing The Hba
No additional drivers are required for recommended HBAs and tape drives; they are included in the HP D2D Backup System ﬁrmware. Undo the retaining screw (1) and remove the slot cover retainer (2).
Page 32: Removing The Top Expansion Slot Cover
Figure 14 Removing the top expansion slot cover IMPORTANT: It may be necessary to temporarily remove the slot cover next to the slot in which you are installing the HBA. Install the new HBA in the top slot. Figure 15 Installing the HBA Reinstall the slot cover retainer (1) and secure it with the screw that you removed earlier (2).
Page 33: Installing An Internal Tape Drive
Figure 16 Replacing the PCI slot cover Installing an internal tape drive Read this section if your are installing an internal tape drive. If you are connecting an external tape drive, go to “Replacing the access panel and bezel” on page 35. WARNING! To avoid personal injury or damage to the server or tape drive, ensure that the server is disconnected from the mains power supply while you install the drive.
Page 34: Selecting The Correct Screws
CAUTION: The Ultrium half-height tape drive allows only 3 mm engagement of the screw into the tape drive. To avoid damage to the tape drive, it is important to use the correct screws, which have a slightly thicker head than general mounting screws, and the metal shims. The shims prevent overtightening of the screws which may cause the drive mounts to sheer.
Page 35: Replacing The Access Panel And Bezel
Figure 20 Installing the internal tape drive (example shows a SCSI tape drive) Slide the tape drive fully into the bay until it is seated securely. Replacing the access panel and bezel Remove the blank plate (1) at the top of the bezel. Figure 21 Removing the blank plate in the bezel Insert the two hooks (1) on the right side of the bezel into the rectangular holes on the chassis.
Page 36: Connecting An External Tape Drive
Figure 22 Replacing the bezel Use two hands to place the access panel ﬂat against the chassis (1), the back of the access panel extending about 2.5 cm (1.0 in) behind the back of the server. Make sure the hooks on the access panel align with the holes on the edges of the chassis.
Page 37: Connecting The Cables (Scsi Tape Drive)
Figure 24 Connecting the cables (SCSI tape drive) D2D Backup System...
Page 38 Attaching a physical tape drive (optional)
Page 39: The Installation Wizard
The wizard automatically conﬁgures all the software components needed to connect and use the HP D2D Backup System. It should be run on all hosts that are to be backed up to the HP D2D Backup System. If you are not using the Installation wizard to install on a Windows system, please see “Advanced...
Page 40: Run The Installation Wizard
Run the Installation wizard The HP D2D Backup System can be used to back up a maximum of six hosts. You should run the Installation wizard on each host that will provide a source of data for backup. The host may be a server, workstation or PC.
Page 41 • Discovery: This will allow you to locate your HP D2D Backup System on the network and conﬁgure network settings. If you have multiple devices on your network, a list is displayed so that you can select the required HP D2D Backup System.
Page 42 TIP: If more than one HP D2D Backup System is being conﬁgured at the same time, it may be useful to physically identify a D2D device. Use Beacon mode to ﬂash the LEDs on the selected device. • iSCSI installation and conﬁguration: If required, this step retrieves and installs the Microsoft iSCSI initiator, connects this host to the HP D2D Backup System and conﬁgures an autoloader,...
Page 43: Creating The Backup Device
” on page 63. The HP D2D Backup System does not appear as a device under My Computer and it is not mapped to a drive letter (although it can be seen as a tape drive (1) and medium changer (2) from Device Manager).
Page 44 The Installation wizard...
Page 45: Advanced Installation
The IP address and other network settings are assigned automatically when you connect the HP D2D Backup System to the network. You only need to know the name of the HP D2D Backup System to complete the installation and create an 8–slot autoloader conﬁguration. The name is in the format D2DBS-<serial number>...
Page 46: Beacon Mode
Beacon mode The HP D2D Backup System supports a Beacon LED sequence, which helps a user identify which unit is being conﬁgured, if several are connected to the network. See also “LEDs ” on page 53. If the HP D2D Backup System is new and not yet conﬁgured When installing the HP D2D Backup System for the ﬁrst time, this step must be completed successfully...
Page 47: Manual Iscsi Initiator Installation
The Microsoft iSCSI initiator contains a number of tabs. This section describes the information that must be provided in order to connect the host to a device on the HP D2D Backup System. It does not provide a comprehensive description of all the tabs; please download the “User Guide” from the Microsoft website for more information.
Page 48: General Tab
Initiator Name. This is the Initiator Node Name found on the General tab. Discovery tab You must enter the IP address or fully qualiﬁed domain name of the HP D2D Backup System (for example, myhpd2d.mydomain.com) to add it as a target portal for the host on the Discovery tab. Do not change the Port;...
Page 49: Targets Tab
• If this is the ﬁrst time that the iSCSI Initiator has been conﬁgured and the Installation wizard has not been run, it will automatically create an 8-slot autoloader with two target devices (loader and tape drive). • If target devices have already been conﬁgured for the host in the past, they appear in the list; no more are created.
Page 50: Persistent Targets Tab
We recommend that you also select the Automatically restore this connection when the system boots option in the Log On dialog. Persistent Targets tab The Persistent Targets tab shows the targets that have been conﬁgured to restore automatically on reboot. During initial conﬁguration, it is for information only.
Page 51: Bound Volumes/Devices Tab
An iSCSI initiator is embedded in the operating system. Please refer to the “Linux Conﬁguration Guide” on the HP StorageWorks Tape CD-ROM for instructions on using it. Make sure that you have downloaded the latest operating system patches before you conﬁgure your system.
Page 52: Hp Lto Tape Driver
HP LTO Tape driver The HP LTO Tape driver must be installed to allow your system to recognize the Ultrium devices created by the HP D2D Backup System. Tape drivers can be installed from the drivers directory on the HP StorageWorks CD-ROM, where they are supplied as an installer application and as driver ﬁles for manual installation.
Page 53: Leds
During a ﬁrmware upgrade, all LEDs apart from the Power LED ﬂash with an alternate green and orange. Beacon mode The HP D2D Backup System also supports a Beacon LED sequence, which helps a user identify which unit is being conﬁgured, if several are connected to the network.
Page 54 Use the Network page of the Web Management Interface to turn Beacon Mode on and off. This ﬂashes the LEDs on the selected device. If you do not switch off Beacon Mode from the Network page, it will continue for 5 minutes. LEDs...
Page 55: Backup Scenarios Using The Hp D2D Backup System
Using a tape autoloader conﬁgured on your HP D2D Backup System enables you to use the same tape rotation schemes that you would use with physical tape. To your backup application the tape autoloader conﬁgured on the HP D2D Backup System is a physical tape autoloader device and you can conﬁgure...
Page 56: Ofﬁce Backup
A high-performance desktop PC Each device will be backed up to an autoloader on the HP D2D Backup System. You must run the Installation wizard on each host that is to be backed up. The following examples illustrate how you decide how many slots should be allocated to each autoloader.
Page 57: Database Server
242 GB HP StorageWorks D2D Backup System: 1.5 TB Figure 30 HP D2D Backup System after the ﬁrst host is conﬁgured Database server This is used to hold the customer database. It must be backed up weekly and monthly and retained for 12 months.
Page 58: Desktop Pc
242 GB 150 GB HP StorageWorks D2D Backup System: 1.5 TB Figure 31 HP D2D Backup System after the second host is conﬁgured Desktop PC This is used by engineers to store drawings, speciﬁcations and similar working documents. The backup requirement is for one full weekly backup and a daily incremental backup, retained for one week.
Page 59: Summary
Approximate capacity required = 682 GB at the end of week 1 This is within the capacity of the HP D2D Backup System and still leaves the option of backing up additional hosts, particularly on the HP D2D Backup System 130 and 120.
Page 60: High-Performance Workstation Backup
Additionally, there is an ‘IMPORTANT’ folder that relates to current, high-priority projects that must be backed up daily and moved from the HP D2D to physical tape at the end of each week. This data will be backed up to a standalone tape drive conﬁgured on the HP D2D Backup System.
Page 61: Summary
Two methods are provided for archive a cartridge to the directly attached tape device, these are Copy and Export. • Copy retains the data cartridge on the HP D2D system and creates an exact copy onto a physical cartridge in the attached tape drive. •...
Page 62: Copying To Physical Tape As Part Of A Rotation Strategy
This scenario requires nine slots on the autoloader device and a physical cartridge in the attached tape drive on the last day of the month. The cartridge data remains on both the HP D2D Backup System and the copy on the physical tape drive can be stored offsite.
Page 63: The Web Management Interface
Changing the number of cartridge slots or creating additional autoloaders, or standalone tape drives, for a host • Managing movement of data to and from a physical tape drive attached to the HP D2D (if one has been installed) To run the Web Management Interface There are two ways of logging on: •...
Page 64: Summary (Home)
Summary (Home) Whenever you log in, the Summary page is displayed. Use this page: • To display information about your HP D2D Backup System and the backup devices that have been conﬁgured for it. • To monitor system health and status.
Page 65: Status Icons
System. Use this page to view and conﬁgure the default autoloader and to create additional devices, if required, for the host. The top half of the page shows the six possible devices available on the HP D2D Backup System. None or all of these may be populated depending on how many devices have been created.
Page 66: To Edit Device Details
To edit device details Click on Select to view the details for the required device and then click on Edit. Amend details as appropriate and click Update to apply them. See “Device parameters” on page 67 To create a new device To create a new device, select the appropriate device type (Autoloader or Tape Drive) from the drop-down menu and click on Create to create a new device for the host.
Page 67: To Delete A Device
System, it will have an emulation type of ThinStor. This emulation type does not support mail slots and tape attach. If you want to connect a tape drive to the HP D2D Backup System, you must change the emulation type. (Once changed, you cannot revert to ThinStor.)
Page 68 The Web Management Interface...
Page 69: Empty Slots
Web Interface, the slot becomes empty again. • When the Web Interface is used to import data from a tape drive attached to the HP D2D. The backup application on the host is used to move the data back into a numbered slot and the mail slot becomes empty again.
Page 70: To Write Protect A Cartridge
To write protect a cartridge Click Edit for the appropriate cartridge. Check the Write Protected check box for the cartridge. Your backup application will not be able to write any more data to it. To edit maximum size The only time you can resize cartridges is when you ﬁrst create an autoloader or add slots and they are blank.
Page 71: Network (Conﬁguration)
• If you use the Create button on an empty slot, the backup application needs to inventory it (add it to its database or catalog) before it can access it. • If you use the Create button on an empty mail slot, you can use the backup application to move the blank, new cartridge to an empty cartridge slot, without having to run an inventory.
Page 72: Network Conﬁguration
• If you have changed the IP address, you must use the new address to log in from a web browser. • You will also need to edit the iSCSI Initiator on all hosts that are connected to the HP D2D Backup System, if you change the IP address. See “The iSCSI...
Page 73: Resetting Network Settings To Factory Defaults
Installation wizard provided on the StorageWorks CD. Beacon mode Beacon mode ﬂashes the LEDs on the HP D2D Backup System. It is useful if you have several HP D2D Backup Systems on your network and want to conﬁrm which unit is being conﬁgured.
Page 74 Email Alerts (Conﬁguration) This page is used to set up details of the email servers that will be used to route messages about the HP D2D Backup System and to specify up to four email recipients. Messages are generated if a disk fails or reaches its threshold capacity, if the system reboots, if there are network problems or if there is a critical hardware failure.
Page 75: To Conﬁgure Microsoft Exchange Server
You will see the default virtual SMTP server. Right click on this and select Properties. Select the Access Control tab and then select Authentication. The HP D2D Backup System may be used with one of the following settings: D2D Backup System...
Page 76: Disk & Raid (Status)
SMTP server, allowing connection only to the HP D2D Backup System. In this instance, you may lock the SMTP server to use only the HP D2D Backup System’s IP address and authentication may safely be set to anonymous for the dedicated SMTP server.
Page 77: Physical Disks
(Status) This page shows the iSCSI details for all the devices that are conﬁgured on the HP D2D Backup System. It also shows any active connections. All available devices are shown in the top half of the page. Click on Select to view more detailed information on that device in the bottom half of the screen.
Page 78: Log (Status)
The icons identify whether the messages are information, error or warning messages. The Log is maintained even if the HP D2D Backup System is power cycled. Use the Clear Log button to clear the log.
Page 79: Tape Attach Pages
Shutdown (Admin) This option allows you to shut down the HP D2D Backup System cleanly. It is the only recommended way of powering off the device. If you remove the power in any other way and a host is carrying out a backup or restore, you may lose or corrupt data.
Page 80: Administration (Admin)
Before shutting down always ensure that there are no backup or restore jobs in progress and that no future jobs are scheduled to start whilst the system is shut down. If hosts do not automatically reconnect to the HP D2D Backup System when it restarts, you must reconnect manually from the iSCSI Initiator on each host, see “Targets...
Page 81: Firmware (Admin)
Firmware (Admin) This page provides information about the ﬁrmware version of your HP D2D Backup System and allows you to upgrade the ﬁrmware. Check www.hp.com/support for the latest ﬁrmware and download it to your hard disk. Select Firmware from the Web Management Interface and click Upgrade.
Page 82: Support (Admin)
This is the default behavior of the tape drive and there is no need and no way to change it on the HP D2D Backup System. In earlier versions of the HP D2D Backup System ﬁrmware, the tape drive was reported as an LTO-2 device.
Page 83: Export, Import And Copy Using An Attached Tape Drive
To use this facility you need: • A tape drive, such as an HP StorageWorks Ultrium device. This should be a half-height tape drive, if it is to be installed internally. Both SAS and SCSI tape drives are supported. •...
Page 84: Archiving Methods
HP D2D Backup System. The Web Management Interface on the HP D2D Backup System is used to Copy the cartridge from the HP D2D Backup System to the attached tape drive, leaving the data on the HP D2D Backup System so that it is available for quick restore.
Page 85: Why Use The Copy Functionality
Why use the Copy functionality? Copy creates two instances of the same cartridge; one stored on the HP D2D, the other on physical tape. Logically these are the same cartridge and the backup application has no awareness that there are two copies.
Page 86: Disadvantages Of Copy
The backup application on the host is used to back up data to a slot on the autoloader device (or to a standalone tape drive device) in the HP D2D Backup System. It is also used to move the data from the slot into the mail slot.
Page 87: Why Use The Export Functionality
(import/export element) so that the backup administrator can take it offsite or put it into a ﬁresafe. Only a single copy of the cartridge exists. It is on physical tape and no longer on the cartridge in the HP D2D Backup System.
Page 88: Cartridge Import
Cartridge import The Web interface on the HP D2D is used to Import cartridge data from the attached tape drive to the mail slot on the HP D2D Backup System. The backup application on the host is used to move the data from the mail slot back into one of the autoloader slots.
Page 89: Conﬁguration (Tape Attach)
Conﬁguration (Tape Attach) This page allows you to view physical tape drives that are attached to the HP D2D Backup System. It shows you the Vendor Name, Product ID, serial number and information about any cartridge loaded. Click Select next to a speciﬁc tape drive to display more information about its serial number and ﬁrmware revision.
Page 90: To Copy To Attached Tape Drive
Cartridge list and click on the Copy button next to it. This displays the Setup page. (Or reports an error if no tape drives are currently attached to the HP D2D Backup System.) Export, import and copy using an attached tape drive...
Page 91: To Export To Attached Tape Drive
An export operation may be performed upon any non blank cartridge in the Mail slot in an autoloader device. The cartridge data is ﬁrst copied from the HP D2D Backup System to the physical tape drive and then subsequently deleted from the HP D2D Backup System. However, if an error occurs during the process, the data is not deleted.
Page 92 No Verify is the fastest option. The process warns you that the cartridge data on the HP D2D Backup System will be removed once it has been exported. You must click OK to continue. It also checks that media is loaded in the attached tape drive and that it is blank.
Page 93: To Import From Attached Tape Drive
Only one copy, export or import job may be run at a time, regardless of the number of physical tape drives that are connected to the HP D2D Backup System. If a job is currently in progress, a warning message will be displayed when you try to set up the new job.
Page 94: Status (Tape Attach)
Verify also reads back the data, but only ensures that it can be read. It may save some time if another tape device on the HP D2D Backup System is being accessed at the same time as the copy operation.
Page 95: To Cancel A Job
If a job is canceled during the copy, export or import phase, this cancels the transfer of data. • For export and copy jobs, the data remains in the mail slot or slot on the HP D2D Backup System and the physical tape on the tape drive is rewound and erased.
Page 96: To Create A Schedule
A scrollable list of existing schedules is displayed together with details of the next scheduled tape job. From the pull-down lists below this list, select: • The HP D2D Backup System device (autoloader or tape drive) that contains the data for which you want to create a scheduled job.
Page 97: To View, Edit Or Delete Existing Schedules
This determines how the data that has been created on the physical cartridge is Verify: to be veriﬁed with the original data on the HP D2D Backup system. There are three options: None, Quick and Full. The default is Full.
Page 98: Compression
However, once software compression has been applied, the data is not further compressed when it is exported to a physical tape directly attached to the HP D2D Backup System. This ensures that the user knows exactly how much physical cartridge space is required for export or copy.
Page 99: Copy Using A Tape Drive Attached To The Host
• “Compression” on page 100 Requirements If you wish to copy data from the HP D2D Backup System to a tape drive connected to the host machine, you need: • A separate tape device, such as an HP StorageWorks Ultrium 460 or 448 tape drive, that can be connected directly to your host.
Page 100: Further Information
However, once software compression has been applied, the data is not further compressed when it is exported to a physical tape directly attached to the HP D2D Backup System. This ensures that the user knows exactly how much physical cartridge space is required for export or copy.
Page 101: 11 Restore Processes
From HP D2D Backup System the HP D2D Use the backup application to restore ﬁles Basic ﬁle restore from the HP D2D to the host, as required. Rebuild the host and reconnect to the HP D2D. Restore after host failure Use the backup application to restore ﬁles from the HP D2D to the host.
Page 102: Restoring From The Hp D2D Backup System
Reconnecting to the HP D2D after host failure Each conﬁgured autoloader or tape drive on the HP D2D Backup System is uniquely mapped to a host. It cannot be seen by any other host on the network. If the host system fails, you must replace it and reconﬁgure the mapping of the host to the conﬁgured backup device on the HP D2D Backup System.
Page 103 “iSCSI (Status)” on page 77. On the Discovery tab, enter the IP address of the HP D2D Backup System to add it as a target portal for the host. Do not change the Port; it should be 3260. Target devices have already been conﬁgured on the HP D2D Backup System for the host that failed, so they will appear in the list on the Targets tab with a status of Inactive, if you are using the same hostname and iSCSI initiator node name as the host that failed.
Page 104 Log On... dialog. Run your backup application. It should see the autoloader device on the HP D2D Backup System. Import the media into your backup application’s database and restore the latest full backup from the HP D2D Backup System.
Page 105: 12 Troubleshooting
100 Base-T Ethernet will limit performance; 10 Base-T Ethernet will severely limit performance. HP strongly recommends that you connect to Gigabit Ethernet. For product details on HP’s range of network switches, see www.hp.com/go/procurve. The supplied cable is too short The supplied cable is 3 metres long.
Page 106: Running The Installation Wizard
TIP: Some users ﬁnd it helpful to enable DHCP to identify the HP D2D Backup System quickly and easily on the network and then make the IP address permanent for future use. Running the Installation wizard • Drivers fail to install using the install wizard •...
Page 107: Iscsi Initiator Fails To Download
The wizard has not created an autoloader for my host You can connect a maximum of six hosts to the HP D2D Backup System. If you have already run the Installation wizard on six hosts, you will not be able to install on a seventh. Similarly, the HP D2D Backup System supports a maximum of six tape autoloaders.
Page 108: Manual Installation
Finally, all LEDs show the appropriate status. See “Understanding the LEDs” on page 53. If the HP D2D Backup System has not booted after 10 minutes, there is a problem. Reboot the system. If this fails, contact HP Support, www.hp.com/support. Shutting down the HP D2D Backup System If you power off the HP D2D Backup System make sure no backup or restore jobs are running or scheduled to run while the HP D2D Backup System is out of action.
Page 109: Disconnecting Hosts
Make sure that the host and the HP D2D Backup System are still connected to a working network. • On the HP D2D Backup System, check the LEDs. The Network LED on the front of the HP D2D Backup System will be off, if there is no network connection or the network has not been conﬁgured.
Page 110: I Cannot Create A Device
I cannot see a newly created device When you create a new device on the HP D2D Backup System, the host will not be able to see the device until you connect manually to it using the iSCSI Initiator. See “Advanced...
Page 111: My Tape Drive Device Has Run Out Of Space
The HP diagnostic software for tape drivers, Library & Tape Tools, is not available when the tape drive is connected to the HP D2D, but can be used when the tape drive is attached to a server. Call HP Support if you are unable to resolve the problem.
Page 112: Email Alerts Troubleshooting
The Disk Status LED will ﬂash orange, if a disk fails. The Web Management Interface will help you identify the disk that has failed. The HP D2D Backup System operates correctly with three disks, but protection is limited. It is important to replace the failed disk as soon as possible.
Page 113: 13 Hard Disk Replacement
If the unit fails for any other reason than hard disk failure and it is still under warranty, a replacement HP D2D Backup System without hard disk drives may be supplied. The HP D2D Backup System Backup System is a RAID 5 conﬁgured device with four disks. No other RAID conﬁgurations are supported.
Page 114: If More Than One Disk Fails
If more than one disk fails You will lose all data on the HP D2D Backup System and the message in the RAID Status section warns that there are “Too few disks to operate”. However, the device operating system is not stored on any of the disks, so the HP D2D Backup System is still usable after replacing the failed disks.
Page 115: Electrostatic Discharge Information
To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them. CAUTION: The HP D2D Backup System must always be operated with the system covers on. Proper cooling is not achieved when the system covers are removed. Replacing the hard disk Select Disk &...
Page 116 Power Off to power down the HP D2D Backup System safely. Disconnect the network cable and the power cord from the HP D2D Backup System. Loosen the captive thumbscrew (1) located on the rear edge of the access panel. Slide the panel back about 2.5 cm (1.0 in).
Page 117: Removing The Access Panel
Figure 41 Removing the access panel Press in on the two bottom tabs (1) on the side of the bezel so that they release from the chassis. Press in on the upper tab on the side of the bezel so that it releases from the chassis. The bezel will rotate out slightly (2).
Page 118: Removing The Disk Cover
Figure 43 Removing the disk cover The diagram on the lid of the HP D2D Backup System shows how the disks are cabled. a. Check that the disk identiﬁed as failed in the Web Management interface is plugged into the corresponding SATA port.
Page 119: Removing The Hard Drive
NOTE: If the replacement drive is not supplied with screws, remove the screws (two on each side) from the failed drive. Figure 45 Removing the hard drive Replace the failed disk with the new disk. Insert the four drive screws (two on each side) into the hard drive (1). If these are not supplied with the new disk, use the screws from the failed disk.
Page 120: Replacing The Drive Cover
Figure 47 Replacing the drive cover Insert the two hooks on the right side of the bezel into the rectangular holes on the chassis (1). Rotate (2) the bezel into place so that the three tabs on the left side of the bezel snap into the slots on the chassis.
Page 121: Replacing The Access Panel
Figure 49 Replacing the access panel Reconnect the network cable and the power cord. Power up again by pressing the Power on switch on the front of the unit. You now need to rebuild the RAID array. Select Disk & RAID on the Web Management interface. The status of the failed disk should now be OK and there is a message to say that the disk is available but not yet part of the RAID system.
Page 122: Replacing A Complete Unit
If several disks fail, the RAID state will still display a fault, but you are given the option of initializing the RAID array. This will make the HP D2D Backup System usable again, but you will have lost your data.
Page 123 Index cartridges admin creating, 70 administration page, 80 editing max size, 70 removing, 69 ﬁrmware page, 81 shutdown page, 79 write protecting, 70 support page, 82 cartridges page, 67 administration page, 80 compression, 98, 100 archive deﬁnition, 21 from D2D Backup System, 84 conﬁguration from...
Page 124 devices create new, 66 failed disk delete, 67 identifying, 76, 113, 118 edit details, 66 more than one, 114 view details, 65 replacing, 115 devices page, 65 serial number, 77 DHCP, 24, 45, 73, 105 ﬁrmware disconnect upgrading tape drive, 89 hosts, 109 ﬁrmware page, 81...
Page 125 94 power on button, 39 storage capacity deﬁnition, 19 how space is allocated, 19 subnet mask, 73 RAID Subscriber’s Choice, HP, 13 deﬁnition, 19 summary page, 64 RAID status, 76 support page, 82 RAID5, 113 symbols in text, 12...
Page 126: Summary
89 websites cancel job, 95 customer self repair, 12 connecting, 29 , 13 requirements for connecting, 83 HP Subscriber’s Choice for Business, 13 supported, 99 product manuals, 11 upgrading ﬁrmware, 89 write protect, cartridges, 69 viewing details, 89 tape rotation deﬁnition, 20...

HP StorageWorks D2D User Manual

About this Guide

1 Before You Start

2 Connecting and Installing the HP D2D Backup System

3 Attaching a Physical Tape Drive (Optional)

4 The Installation Wizard

5 Advanced Installation

6 Leds

7 Backup Scenarios Using the HP D2D Backup System

8 The Web Management Interface

9 Export, Import and Copy Using an Attached Tape Drive

10 Copy Using a Tape Drive Attached to the Host

11 Restore Processes

12 Troubleshooting

13 Hard Disk Replacement

Quick Links

User Guide

Troubleshooting

Related Manuals for HP StorageWorks D2D

Summary of Contents for HP StorageWorks D2D

Table of Contents