Websites; Customer Self Repair; Remote Support; Documentation Feedback - HP StoreEasy 1000 Getting Started Manual

Websites

Website
Hewlett Packard Enterprise Information Library
HP Support Center – Hewlett Packard Enterprise
Contact Hewlett Packard Enterprise Worldwide
Subscription Service/Support Alerts
Software Depot

Customer Self Repair

Insight Remote Support
Single Point of Connectivity Knowledge (SPOCK) Storage
compatibility matrix
Storage white papers and analyst reports
Customer self repair
Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product.
If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at
your convenience. Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized
service provider will determine whether a repair can be accomplished by CSR.
For more information about CSR, contact your local service provider or go to the CSR website:
www.hpe.com/support/selfrepair

Remote support

Remote support is available with supported devices as part of your warranty, Care Pack Service,
or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure
submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a
fast and accurate resolution based on your product's service level. Hewlett Packard Enterprise
strongly recommends that you register your device for remote support.
For more information and device support details, go to the following website:
www.hpe.com/info/insightremotesupport/docs

Documentation feedback

Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To
help us improve the documentation, send any errors, suggestions, or comments to Documentation
Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document
title, part number, edition, and publication date located on the front cover of the document. For
online help content, include the product name, product version, help edition, and publication date
located on the legal notices page.
32 Support and other resources
Link
www.hpe.com/info/enterprise/docs
www.hpe.com/support/hpesc
www.hpe.com/assistance
www.hpe.com/support/e-updates
www.hpe.com/support/softwaredepot
www.hpe.com/support/selfrepair
www.hpe.com/info/insightremotesupport/docs
www.hpe.com/storage/spock
www.hpe.com/storage/whitepapers