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52 Helpful Hints (cont'd)
Disc will not play.
• Make sure the Disc label is facing up. If you are playing a two-sided Disc, make sure the side you want
to play is facing up. Details are on page 16.
• Check the Access Control settings for the Disc. Details are on pages 29-32.
• Check the NTSC/PAL settings of the Disc and the Player. Details are on page 37.
• Check the Region Code of the Disc.The Disc must be coded for All regions or Region 1 in order to
play on this Player. Details are on page 7.
• See if the Disc is defective by trying another Disc. Make sure the Disc is not scratched or warped.
Carefully clean the Disc. Details are on page 7.
• Use a commonly available cleaning CD/DVD to clean the lens of the Player.
The Player's blue screen saver does not appear on the TV screen after you remove a Disc.
• Reset the Player by switching it off, then on again.
The Player does not respond to the remote control.
• Aim the remote control directly at the sensor on the front of the Player. Details are on page 18.
• Remove any obstacles between the Player and the remote control.
• Move closer to the Player and try using the remote again.
• Inspect or replace the batteries in the remote control.
The buttons on the Player or remote control do not work.
• To reset the Player completely, disconnect the AC power cord from the AC outlet for several
minutes.Then reconnect the Player to power again.
The Player will not select some features, such as Angles, Subtitles, or multi-language
Audio.
• The feature may not be available on the Disc. If it is not, an "X" will appear on the TV screen. Check
the Disc case to see if the Disc has the feature. If the Disc does not have the feature, the Player
cannot create the feature.This is not a malfunction of the Player.
The still picture is dim or dark.
• A still picture will dim or darken if you leave it on the screen for more than five minutes.This
dimming prevents the still image from etching itself into your TV picture tube or screen.To protect
your TV, avoid leaving a still image on the screen.This includes video games, station identification
logos, etc.
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