Options And Modules; Warranty And Support - HP xw4550 Frequently Asked Questions Manual

What is the HP Performance
Tuning Framework*?

Options and modules

What options are available for
the new HP xw4550
Workstation?

Warranty and Support

What is the warranty and sup-
port for the HP xw4550
Workstation with Windows?
What is the warranty and sup-
port for HP Workstations with
Linux?
Will HP stand behind Linux
when I have problems?
Why should you use HP
support instead of Red Hat?
© 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for
HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed
as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Intel, Pentium and Core are
registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Linux is a U.S. registered trademark of Linus Torvalds.
Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Windows Vista and Aero are either registered trademarks or trademarks
of Microsoft Corporation in the United States and/or other countries. AMD, Opteron, and HyperTransport are trademarks of Advanced Micro Devices, Inc.
ENERGY STAR is a registered mark owned by the U.S. government.
To learn more, visit www.hp.com
4AA1-5185ENW, August 2007
The HP Performance Tuning Framework is a preloaded utility which enables the most favorable configuration of HP
Personal Workstations delivering stability and best performance. The Framework will guide your system setup, allowing a
"custom" configuration that best matches the workstation to user requirements. This customization facilitates availability of
the latest graphics cards and drivers and removes some memory restraints. The Framework's extensible design permits
new configuration functionality and application support be easily integrated over time. To facilitate the delivery of such
new features, the Framework automatically updates itself when newer versions become available. The Performance Tuning
Framework, available only from HP, can help save both time and money and increase overall productivity. For more infor-
mation on the HP Performance Tuning Framework, go to: http://h20331.www2.hp.com/hpsub/cache/285683-0-0-225-
121.html
*Available on Microsoft Windows-based system.
For a complete list of all options for HP Workstations, go to: www.hp.com/accessories/workstations
A standard warranty for the HP xw4550 Workstation is 3-3-3 (3-years parts, 3-years labor and 3-years next business day
on-site). A 1- 1 - 1 (1-year parts, 1-year labor and 1-year next business day on-site) is also available as a lower cost option in
some countries.
The warranty for HP Workstations with Linux is the standard 3-3-3 with ninety days of OS configuration and installation
assistance.
HP is the first place for support. Hardware and software warranties for the workstations with Linux will be the same as that
of the Windows workstations. Extended hardware warranties and software support options are also available for pur-
chase for if you need extended coverage.
HP Linux support services are available on a global basis. HP offers predictable multi-platform expertise providing you with a
single vendor who can effectively support Linux and Windows environments. HP has leveraged its proven support processes
and extensive UNIX expertise to open source environments. HP offers a full portfolio of Linux services, ranging form phone-in
assistance through proactive and mission critical services. In addition, a global education, installation and integration services
and multi-vendor network services are available to meet Linux and multi-platform support.